8/10 Good
Elizabeth
Travelled with partner
21 Aug 2024
Liked: Cleanliness, property conditions & facilities
Nice desk clerk and greeting. We checked in after 10pm on a Thursday night - front desk had many phones ringing so he needed to put each on hold while efficiently checking us in. I appreciated that courtesy to the irl guests, but then didn't bother calling later about the smoke alarm issue (see negatives).
Positive call outs: firm comfortable mattress, two switches in the bathroom (not the usual hotel trend of one switch activating lights and an ugly noisy fan), pleasant smelling courtesy bathroom products, unobtrusive nightstand clocks (not bright) -- overall a pleasant looking room. The pool looked great, though we didn't use it.
Breakfast dining area nice enough though with limited choices. Staff were few, though attentive to the problem of a coffee machine only dispensing watery murk. Coffee is all we cared about having, so points dinged for that. Dining staff tried to fix this, but it appeared to be a struggle and we finally had to get on the road so didn't see how that resolved.
A few room negatives, though: hall noise by several late arriving guests was audible; smoke or carbon monoxide sensor on our room's ceiling flashed about every 7 seconds (we put a bandaid over the light). This would've been more annoying if we were awake for long in our room, but once alseep it was a non-issue.
Elizabeth
Stayed 1 night in Aug 2024