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Grand Hotel Beau Rivage Interlaken

Riverwalk Interlaken hotel in Central Interlaken with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hotel Beau Rivage Interlaken

Exterior
View from property
View from property
Hypo-allergenic bedding, minibar, in-room safe, blackout curtains
View from room

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Pool
    Pool
  • Housekeeping
    Housekeeping

Explore the area

Map
Höhenweg 211, Interlaken, 3800
  • Interlaken Ost Ferry Terminal
    6 min walk
  • Interlaken Casino
    7 min walk
  • Hoeheweg
    11 min walk
  • Bern (BRN-Belp)
    45 min drive

Room options

View all photos for Junior Suite mit Balkon

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Junior Suite mit Balkon

Highlights

Separate sitting area
Heating
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Fan
Blackout curtains
  • 28 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Doppelzimmer River view mit Balkon

Doppelzimmer River view mit Balkon

Doppelzimmer River view mit Balkon

Highlights

Separate sitting area
Heating
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Fan
Blackout curtains
  • 20 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Einzelzimmer mit Balkon

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Einzelzimmer mit Balkon

Highlights

Separate sitting area
Heating
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Fan
Blackout curtains
  • 16 sq m
  • Mountain view
  • Sleeps 1
  • 1 Double Bed

View all photos for Doppelzimmer First Class mit Balkon

Doppelzimmer First Class mit Balkon

Doppelzimmer First Class mit Balkon

Highlights

Separate sitting area
Heating
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Fan
Blackout curtains
  • 23 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite First Class

Junior Suite First Class

Junior Suite First Class

Highlights

Separate sitting area
Heating
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Fan
Blackout curtains
  • 37 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds

View all photos for Doppelzimmer Queensize mit Balkon

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Doppelzimmer Queensize mit Balkon

Highlights

Separate sitting area
Heating
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Fan
Blackout curtains
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Doppelzimmer River view

Doppelzimmer River view

Doppelzimmer River view

Highlights

Separate sitting area
Heating
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Fan
Blackout curtains
  • 20 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Einzelzimmer

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Einzelzimmer

Highlights

Separate sitting area
Heating
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Fan
Blackout curtains
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Familienzimmer

Familienzimmer

Familienzimmer

Highlights

Separate sitting area
Heating
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Fan
Blackout curtains
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds

View all photos for Doppelzimmer Queensize

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Doppelzimmer Queensize

Highlights

Separate sitting area
Heating
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Fan
Blackout curtains
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Doppelzimmer Comfort

Doppelzimmer Comfort

Doppelzimmer Comfort

Highlights

Separate sitting area
Heating
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Fan
Blackout curtains
  • 20 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Doppelzimmer First Class

Doppelzimmer First Class

Doppelzimmer First Class

Highlights

Separate sitting area
Heating
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Fan
Blackout curtains
  • 23 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Junior Suite

Highlights

Separate sitting area
Heating
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Fan
  • 28 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Doppelzimmer Kingsize

Doppelzimmer Kingsize

Doppelzimmer Kingsize

Highlights

Separate sitting area
Heating
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Fan
Blackout curtains
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior
Essential by Dorint Interlaken
Pet-friendly
Free WiFi
Breakfast available
Parking available
4.4 out of 5, Excellent, (151)
The price is NZ$486
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Essential by Dorint Interlaken

About the area

Interlaken

Grand Hotel Beau Rivage Interlaken puts you in the centre of Interlaken, 1.6 km (1 mi) from Mystery Rooms and 4.1 km (2.5 mi) from Harder Kulm. Highlights at this hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A relaxing visit to Beauty-Center can include hot stone massages, sports massages and mani/pedis along with access to the sauna and steam room. The family restaurant, L Ambiance, serves Regional cuisine and is open for breakfast, lunch and dinner. Le Vieux Rivage is the hotel's own cocktail bar, serving drinks along with dinner and light fare. Enjoy the gym, sauna and pool loungers. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Free buffet breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of free train pick-up service. .Sights within a 15-minute drive of this Central Interlaken hotel include Lake Brienz and Giessbach Falls.

What's nearby

  • Interlaken Ost Ferry Terminal - 6 min walk - 0.5 km
  • Interlaken Casino - 7 min walk - 0.6 km
  • Hoeheweg - 11 min walk - 0.9 km
  • Mystery Rooms - 19 min walk - 1.7 km
  • Harder Kulm - 13 min drive - 6.8 km

Getting around

  • Interlaken Harderbahn Station - 3 min walk
  • Bern (BRN-Belp) - 45 min drive

Restaurants

  • ‪Vicoria Terrasse - ‬8 min walk
  • ‪Sapori - ‬8 min walk
  • ‪Hooters (Interlaken) - ‬7 min walk
  • ‪Lindner Grand Hotel Beau Rivage - ‬1 min walk
  • ‪Restaurant Aare Cafe - ‬10 min walk

About this property

Grand Hotel Beau Rivage Interlaken

Riverwalk Interlaken hotel in Central Interlaken with 2 restaurants
Grand Hotel Beau Rivage Interlaken offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include 12 meeting rooms and coworking spaces. Event space at this hotel measures 8374 square feet (778 square metres) and includes conference space. A fitness centre, spa services, and a terrace are also featured at Grand Hotel Beau Rivage Interlaken. A train station pick-up shuttle and A train station drop-off shuttle are free. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Interlaken hotel.

  • 1 building
  • 101 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 8374 sq ft of conference space
  • 778 sq. m of conference space
  • Built in 1874
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Grand Hotel Beau Rivage Interlaken offers 101 accommodations with minibars and a safe. This accommodation offers separate sitting areas. 20-inch LED televisions come with cable channels. Bathrooms include a bath, dressing gowns, slippers and hairdryers.

This Interlaken hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include fans and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Beauty-Center has 3 treatment rooms. Services include hot stone massages, sports massages, facials and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.

Languages

Arabic, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge) from midnight to noon on request
  • Free train station pick-up shuttle from 7:00 AM to 9:00 PM
  • Train station shuttle on request
  • Free train station drop-off
  • Uncovered parking on site (CHF 15 per day)
  • Uncovered valet parking on site (CHF 15 per day)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • L Ambiance
  • La Bonne Fourchette
  • Le Vieux Rivage

Family friendly

  • Changing table
  • Highchair
  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • 8,374 square feet of conference space
  • Coworking space

Outdoors

  • Garden
  • On a river
  • Outdoor furniture
  • Pool loungers
  • Terrace
  • Vineyard

Full-service spa

  • 3 treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Handrails in stairways (99 centimetre high)
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1874
  • Comprehensive food waste policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • 20-inch LED TV with cable channels

Food and drink

  • Champagne service
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CHF 35 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 135.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: CHF 119
  • Christmas Eve (24 December) Gala Dinner per child: CHF 79 (up to 11 years old)
  • Christmas Day (25 December) Gala Dinner per adult: CHF 65
  • Christmas Day (25 December) Gala Dinner per child: CHF 32.50 (up to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: CHF 129
  • New Year's Eve (31 December) Gala Dinner per child: CHF 79 (up to 11 years old)
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CHF 200 per person (one-way)
  • Airport shuttle fee per child: CHF 200 (one-way)
  • Uncovered self-parking fee: CHF 15 per day
  • Valet parking fee: CHF 15 per day
  • Pet fee: CHF 35 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: CHF 135.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - CHE 102.519.319
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Air conditioning is not provided
Parties and events are allowed on site
Long-term renters welcome
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is CHE 102.519.319. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Air conditioning is not provided. Parties and events are allowed on site. This property uses eco-friendly cleaning products. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Hotel Beau Rivage

Frequently asked questions

What is the cancellation policy at Grand Hotel Beau Rivage Interlaken?

Grand Hotel Beau Rivage Interlaken offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hotel Beau Rivage Interlaken?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Grand Hotel Beau Rivage Interlaken on 2 Dec 2024 start from NZ$473.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hotel Beau Rivage Interlaken?

Yep, Grand Hotel Beau Rivage Interlaken has an uncovered self car park for CHF 15 per day. Onsite parking is limited.

Is there a spa on site at Grand Hotel Beau Rivage Interlaken?

Yep, Beauty-Center is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments, as well as sports massages.

Does Grand Hotel Beau Rivage Interlaken have a pool?

Grand Hotel Beau Rivage Interlaken has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 9:00 PM.

What luxury perks are available at Grand Hotel Beau Rivage Interlaken?

Grand Hotel Beau Rivage Interlaken features a full-service spa, a vineyard and an indoor pool.

Is Grand Hotel Beau Rivage Interlaken family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as changing tables and highchairs in the guestrooms, it's no surprise that Grand Hotel Beau Rivage Interlaken is a hit with families.

Does Grand Hotel Beau Rivage Interlaken serve breakfast?

Sure does, complimentary buffet brekkie is offered daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Grand Hotel Beau Rivage Interlaken?

No, but there's an airport shuttle that runs from midnight - noon on request for a fee.

Is there a bar or restaurant at Grand Hotel Beau Rivage Interlaken?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Hotel Beau Rivage Interlaken?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Grand Hotel Beau Rivage Interlaken?

Cats and dogs are welcome at Grand Hotel Beau Rivage Interlaken, with food and water bowls on offer.

Is there a golf course on site at Grand Hotel Beau Rivage Interlaken?

There is a golf course next to Grand Hotel Beau Rivage Interlaken.

Grand Hotel Beau Rivage Interlaken Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 63 out of 106 reviews" "
Rating 8 - Good. 27 out of 106 reviews" "
Rating 6 - Okay. 5 out of 106 reviews" "
Rating 4 - Poor. 5 out of 106 reviews" "
Rating 2 - Terrible. 6 out of 106 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Indu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Ragesh, Beaverton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel so close to station and Harder Kulm. Great shopping/restaurants nearby and outstanding staff. Taking one star out for not having AC though they provided table fans (but maybe very common in hotels in this area).
Stayed 3 nights in Aug 2024

10/10 Excellent

Rupendra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Amazing stay, great space and view. Staff were very friendly and access was great. Amenities were great. Had an absolutely wonderful time!!
Stayed 5 nights in Aug 2024

8/10 Good

Yuexin

Stayed 5 nights in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay.
Stayed 5 nights in Jul 2024

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, lovely location.
Beautiful hotel, superb “old school” service, a real classic type experience. Unfortunately the room had no air conditioning so was quite uncomfortable during the really good weather. I expect it will be completely different during colder weather. Overall though, a really nice hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Brantley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Edward

Stayed 1 night in Jul 2024

4/10 Poor

Matthew

Stayed 3 nights in Jul 2024

8/10 Good

elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities
Unique and special property. Beautiful older hotel. It would be nicer with air conditioning in very hot months. Windows provide wonderful breezes. Very charming. Food wonderful
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible, outdated, tiny rooms
The word grand only applies to the exterior appearance of this hotel. I booked a suite with a balcony, and this was the worst hotel room I have ever stayed in. The hotel is more of a three star hotel, and the quality of the rooms is horrible. The room with so tiny I literally had no space to even open my luggage. The carpets are stained. The rooms are very outdated and extremely basic. Nothing luxurious about these rooms at all. Photos on the website do not even do the rooms justice for what they really look like. Very outdated. Front desk customer service not helpful at all in my request of Trying to get a better room. Or trying to get a partial refund. I would not recommend staying in this hotel at $500 a night it was absolutely horrible experience.
Stayed 3 nights in Jul 2024

2/10 Terrible

Avinash, Kirkland

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were informed at check out that hotel provides free taxi service to station. But, the taxi they called for us charged us the fare.
Stayed 3 nights in Jun 2024

10/10 Excellent

Rahul

Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not a 5-star hotel.
Stayed 1 night in Jul 2024

2/10 Terrible

Maryam

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run down and dirty
We booked two rooms for my family. Spent $2000 a night for two rooms. We walked in with stains on the carpets, on the chairs and just dirty. We can deal with worn or run down furniture but NOT dirty. The front desk apologized and they did nothing except to move me to another room which we did and it was also dirty and completely run down. A 4 star hotel should be clean, great customer service and a place you are happy to be sleeping for the night. I definitely don’t recommend them unless they renovate.
Stayed 2 nights in Jun 2024

8/10 Good

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Patti

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a BEAUTIFUL step back into a time of Grandeur!! The hotel is classic, stylish and impeccably maintained. The staff are SUPERB and remarkably accommodating. Our room was extremely comfortable with a beautiful Mountain View. We did not have a/c, but we did NOT need it. We visited in July and were extremely happy to leave the windows open for a beautiful fresh night-time breeze. The location is super convenient-everything is within very comfortable walking distance (train station, restaurants, sight-seeing, etc.). We would DEFINITELY recommend this hotel!!
Stayed 1 night in Jul 2024

8/10 Good

Cathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with friendly staff.
Stayed 1 night in Jun 2024

8/10 Good

Raisa

Travelled with partner
Liked: Cleanliness, staff & service
Hotel is very conveniently located. Close to train station and all restaurants and attractions in the city.Stuff is very friendly and helpful But hotel defiantly needs up lift. You can see it is old and outdated.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is conveniently located just about 8 mins walk from OST station, and about couple mins walking distance to the funicular for Harder Kulm. Staff is nice and they helped with the shuttle service back and forth. Place is very well maintained and has a lot charm. The old time characteristics of the building are well maintained Outside patio breakfast overlooking the water starts your day on a right note
Stayed 2 nights in Jun 2024

10/10 Excellent

Dede, Pelham Manor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simplicity
Stayed 1 night in Jun 2024

8/10 Good

Nanda Kishore

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near by the train station and attractions
Stayed 2 nights in Jun 2024

10/10 Excellent

Sandeep

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

4/10 Poor

Cathryn

Liked: Cleanliness, staff & service
This hotel is very close to Interlaken Ost train station and Harder Bahn. It also overlooks the river. However, the hotel looks fancy online but in reality it’s a bit dated. The staff were incredibly friendly and helpful and the breakfast was good. But the restaurant for dinner wasn’t very tasty, despite good service. The shower was over a bath, vs walk-in, which we didn’t realize so check before you book. The room had a balcony which was delightful and offered fantastic views.
Stayed 2 nights in Jun 2024

10/10 Excellent

Claudia, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good Hotel, very well located, closed to all attractions.
Stayed 1 night in Jun 2024