InterContinental Istanbul, an IHG Hotel

5.0 star property
Luxury Istanbul hotel in Taksim with 3 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Istanbul, an IHG Hotel

Minibar, in-room safe, desk, laptop workspace
Lobby sitting area
Meeting facility
3 restaurants, breakfast, lunch, dinner served; international cuisine
Grand Suite, 1 King Bed, Smoking, Sea View (Grand)

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
The price is NZ$281
includes taxes & fees
8 Jan - 9 Jan 2025

Explore the area

Map
Asker Ocagi Cad No: 1 Taksim, Istanbul, Istanbul, 34435
  • Taksim Square
    5 min walk
  • Ginza Ä°stanbul
    1 min walk
  • Taşkışla Cable Car Station
    6 min walk
  • Istanbul (IST)
    42 min drive

Room options

Premium Room, 1 King Bed, Smoking, City View

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Smoking, Sea View

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
  • Sea view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Jetted Tub, Sea View (Jacuzzi)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 70 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Single Beds, Sea View

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
  • Sea view
  • Sleeps 3
  • 2 Single Beds

Premium Room, 2 Single Beds, Smoking, City View

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
  • City view
  • Sleeps 3
  • 2 Single Beds

Classic Room, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, Smoking, Sea View

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
  • Sea view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Sea View

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Sea View

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, Sea View

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 32 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Sea View

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
  • Sleeps 2
  • 1 Single Bed

Business Suite, 1 Bedroom, Smoking, Sea View

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
  • Sea view
  • Sleeps 4
  • 1 Single Bed

Business Suite, 1 Bedroom, Sea View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 95 sq m
  • Sea view
  • Sleeps 4
  • 1 Single Bed

Premium Room, 2 Single Beds, City View

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
  • City view
  • Sleeps 3
  • 2 Single Beds

Premium Room

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

Premium Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
  • Sleeps 2
  • 1 King Bed

Grand Suite, 1 King Bed, Smoking, Sea View (Grand)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 180 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom, Smoking, Sea View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • Sea view
  • Sleeps 4
  • 1 Single Bed

Junior Suite, 1 King Bed, Smoking, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Smoking, Sea View (Jacuzzi)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • Park view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Classic Room, 2 Single Beds, City View

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
  • City view
  • Sleeps 3
  • 2 Single Beds

Classic Room, 2 Single Beds, Smoking, Sea View

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
  • Sea view
  • Sleeps 3
  • 2 Single Beds

Suite, 1 King Bed (Concept)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 70 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom, Sea View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 105 sq m
  • Sea view
  • Sleeps 4
  • 1 Single Bed

Classic Room, 1 King Bed, Smoking, City View

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

Classic Room, 2 Single Beds, Smoking, City View

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
  • City view
  • Sleeps 3
  • 2 Single Beds

Presidential Suite, 1 King Bed, Smoking, Sea View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • Sea view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Istanbul

A luxury stay in the heart of Istanbul awaits you at InterContinental Istanbul, an IHG Hotel. Within just a 10-minute stroll, you'll find popular attractions like Taksim Square and Istiklal Avenue. Highlights at this hotel include 3 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include massages, aromatherapy and mani/pedis along with access to the sauna and hot tub. The buffet restaurant, The Brasserie, serves international cuisine and is open for breakfast. City Lights Restaurant is the hotel's own rooftop bar, serving drinks along with dinner. Enjoy the gym, Turkish bath/hammam, sauna and seasonal outdoor swimming pool. Business amenities include meeting rooms, conference space, and a business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also valet parking, along with the convenience of an airport shuttle. .Within a 15-minute walk of this 5-property class Taksim hotel, attractions include DolmabahƧe Palace and Bosphorus.

What's nearby

  • Taksim Square - 5 min walk
  • Istiklal Avenue - 8 min walk
  • DolmabahƧe Palace - 10 min walk
  • Galataport - 19 min walk
  • Galata Tower - 3 min drive

Getting around

  • Beyoglu Station - 3 min drive
  • Taşkışla Cable Car Station - 6 min walk
  • Istanbul (IST) - 42 min drive

Restaurants

  • ā€ŖStarbucks - ā€¬3 min walk
  • ā€ŖGinza Ä°stanbul - ā€¬1 min walk
  • ā€ŖFaros Restaurant Taksim - ā€¬3 min walk
  • ā€ŖCafe Ä°taliano - ā€¬3 min walk
  • ā€ŖFaros Dine & Wine - ā€¬3 min walk

About this property

InterContinental Istanbul, an IHG Hotel

Luxury Istanbul hotel in Taksim with 3 restaurants
InterContinental Istanbul, an IHG Hotel offers its guests a full-service spa, a health club, and a sauna. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. A seasonal outdoor pool, a rooftop terrace, and multilingual staff are also featured at the luxury InterContinental Istanbul, an IHG Hotel. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Istanbul hotel.

  • 390 guestrooms or units
  • 20 levels
  • 3 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
InterContinental Istanbul, an IHG Hotel offers 390 air-conditioned accommodations, which are accessible via exterior corridors, and features fireplaces and DVD players. This accommodation offers separate sitting areas. A pillow menu is available. Flat-screen televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include a bath, dressing gowns, slippers and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include minibars and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 8 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Languages

Arabic, English, French, German, Italian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 15 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet
  • WiFi in public areas is free with a 3-device limit

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 25 per day)
  • Valet parking on site (EUR 25 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 30 for adults and EUR 15 for children
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar

Restaurants on site

  • City Lights Restaurant
  • Safran Restaurant
  • The Brasserie
  • Veranda Winter Garden

Things to do

  • Full-service spa
  • Health club
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift (102 centimetre wide door)
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fireplace
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per day
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 30 for adults and from EUR 15 for children
  • Fee for in-room wireless Internet: EUR 15 per night (rates may vary)
  • Fee for in-room wired Internet: EUR 15 per day (rates may vary)
  • Airport shuttle fee: EUR 216 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: EUR 216 (one-way)
  • Self-parking fee: EUR 25 per day
  • Valet parking fee: EUR 25 per day
  • Pet fee: EUR 50 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, Barclaycard and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property Registration Number 5270504936

We should mention

  • The seasonal pool will open on 15 April and close on 15 September.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas has a 3-device limit.

Property is also known as

InterContinental Hotel Istanbul
InterContinental Istanbul
Istanbul InterContinental
Intercontinental Istanbul Ceylan Hotel Istanbul
InterContinental Istanbul Hotel
InterContinental Hotel
InterContinental
InterContinental Istanbul
InterContinental Istanbul, an IHG Hotel Hotel
InterContinental Istanbul, an IHG Hotel Istanbul
InterContinental Istanbul, an IHG Hotel Hotel Istanbul

Frequently asked questions

What is the cancellation policy at InterContinental Istanbul, an IHG Hotel?

InterContinental Istanbul, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental Istanbul, an IHG Hotel?

As of 25 Dec 2024, prices found for a 1-night stay for 2 adults at InterContinental Istanbul, an IHG Hotel on 8 Jan 2025 start from NZ$280.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental Istanbul, an IHG Hotel?

Yep, InterContinental Istanbul, an IHG Hotel has a self car park for EUR 25 per day.

Are there any beaches close to InterContinental Istanbul, an IHG Hotel?

The closest beach to InterContinental Istanbul, an IHG Hotel is Florya Beach (18.4 km).

Is there a spa on site at InterContinental Istanbul, an IHG Hotel?

Yep, there is an onsite spa at InterContinental Istanbul, an IHG Hotel. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does InterContinental Istanbul, an IHG Hotel have a pool?

InterContinental Istanbul, an IHG Hotel has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open from April 15 to September 15.

What luxury perks are available at InterContinental Istanbul, an IHG Hotel?

InterContinental Istanbul, an IHG Hotel features a full-service spa, a health club and 3 restaurants. All guestrooms come with 24-hour room service and fireplaces.

What makes InterContinental Istanbul, an IHG Hotel a romantic place to stay?

A hot tub and couples spa treatments, as well as fireplaces in the guestrooms, all help set the scene for a romantic weekend at InterContinental Istanbul, an IHG Hotel.

Is InterContinental Istanbul, an IHG Hotel family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that InterContinental Istanbul, an IHG Hotel is a hit with families.

Does InterContinental Istanbul, an IHG Hotel serve breakfast?

Yep, buffet brekkie is available daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at InterContinental Istanbul, an IHG Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at InterContinental Istanbul, an IHG Hotel?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at InterContinental Istanbul, an IHG Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

InterContinental Istanbul, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 687 out of 1004 reviews" "
Rating 8 - Good. 191 out of 1004 reviews" "
Rating 6 - Okay. 66 out of 1004 reviews" "
Rating 4 - Poor. 26 out of 1004 reviews" "
Rating 2 - Terrible. 34 out of 1004 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, front desk very helpful and great view in top floor restaurant
Stayed 4 nights in Sep 2024

8/10 Good

Vida

Travelled with partner, Travelled with group
Liked: Staff & service, amenities
I visit Istanbul often and prefer to stay at Intercontinental because of its location and spacious rooms. However the rooms are dated and the air conditioning makes a whistling sound before starting which made our stay a bit annoying. That said, I still think it is a great hotel at the most convenient location.
Stayed 4 nights in Sep 2024

10/10 Excellent

FAWAZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Asad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional.
Stayed 4 nights in Sep 2024

10/10 Excellent

Ayah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service as always, and all the conveniences youā€™d expect at an intercontinental. Rooms are dated, but very comfortable and clean, with nice views. Only issue was this hotel allows smoking on lower floors, and smell is not contained to smoking floors only. We had booked a seaview room, but checked in very late due to delayed flight, so were given the last seaview room available on 5th floor which smelled like cigarettes. Staff was extremely helpful and within 15 mins had moved us to another room. Very convenient location, and pool nice for afternoon break from shopping in the area. View from rooftop bar was amazing!
Stayed 2 nights in Sep 2024

10/10 Excellent

Shujat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

2/10 Terrible

Arafat

Liked: Cleanliness, amenities, property conditions & facilities
I boxes a king bed facing the sea $269 a day and I end up staying in a room partially sea view and the king bed end up just 2 twin bed compound only
Stayed 3 nights in Sep 2024

10/10 Excellent

Maxim

Stayed 1 night in Aug 2024

10/10 Excellent

Anastasia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Ziad, Columbus

Stayed 2 nights in Aug 2024

2/10 Terrible

Sai Lohith

Liked: Cleanliness
Disliked: Staff & service, amenities
Worst experience ever. I am an IHG Member and stayed at dozens of IHG Hotels but this is easily the worst hotel ever. Does not worth the name. Software does not work often, no bath soap inside the room, not very clean room service, terrible reception staff and no free parking for hotel guests. I was checking out and because their software is not working I had to wait for more than 15 minutes. And still the software issue was not resolved and I told them to deduct money from my credit card which was with them on record and left, which they agreed as I was getting delayed to my flight. Once I come out, because of their delay my taxi driver had to wait and they charged 15 USD for that parking. Staff were rude as usual and did not care that the delay was actually because of them. All equipment inside the hotel room are very old. Phones must have been from early 2000s. Even if you make a call to room service from those phones, they get cut off in the middle every single time.
Stayed 2 nights in Sep 2024

10/10 Excellent

Saad

Stayed 2 nights in Aug 2024

10/10 Excellent

Anthony

Stayed 1 night in Aug 2024

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has great rooms but the neigborhood is not very charming as other options in the city
Stayed 3 nights in Aug 2024

6/10 Okay

Ga, Brooklyn

Stayed 5 nights in Aug 2024

8/10 Good

SAIT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view,location
Stayed 3 nights in Aug 2024

10/10 Excellent

Nabih

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel donā€™t miss it
Stayed 3 nights in Aug 2024

10/10 Excellent

Abraham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very classy hotel with excellent staff in dining area. I was a little bit disappointed with the staff who change the bed. I have to ask to get refill for shower gel and another day for tissue and towels. I do not know whether the room was cleaned two time in 5 days. But the majority of the staff are friendly and helpful. I will recommend the hotel. When we go back, we like to book again this hotel .
Stayed 5 nights in Aug 2024

8/10 Good

Juan

Travelled with partner, Travelled with group
Liked: Staff & service, property conditions & facilities
This is not a five star hotel, maybe back back in each time it was not anymore. The personal itā€™s great always trying to help you. disappointed on a five star hotel that you have to pay for parking.
Stayed 3 nights in Aug 2024

10/10 Excellent

ISSMAT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service great location. Staff are very friendly very helpful. I recommend indeed.
Stayed 9 nights in Jul 2024

8/10 Good

Asad

Travelled with family
Liked: Cleanliness, room comfort
Give n take
The public areas are exceptional, but the service and the condition of the rooms leave alot to be desired. Stayed at the taj palace mumbai few weeks back and if that is a 5 star then this should not be in the same bracket . Having said this, the breakfast was exceptional, the location is fabulous. And the pool setup is awesome.
Stayed 1 night in Aug 2024

10/10 Excellent

JEHAD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay as usual
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Kathryn

Stayed 1 night in Aug 2024

10/10 Excellent

rodrigo

Stayed 6 nights in Aug 2024