Emporio Ixtapa

3.5 star property
On private beach with outdoor pool, near Marina Ixtapa

Photo gallery for Emporio Ixtapa

Outdoor pool, pool umbrellas, pool loungers
Exterior
Front of property
Interior
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
The current price is NZ$147
includes taxes & fees
22 May - 23 May

Explore the area

Map
Boulevard Ixtapa S.n., Ixtapa, GRO, 40880
  • El Palmar Beach
    ‪8 min walk‬
  • Marina Ixtapa
    ‪20 min walk‬
  • Linda Beach
    ‪15 min drive‬
  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪22 min drive‬

Room options

Superior Room, 2 Double Beds, Mountain View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hairdryer
Private bathroom
Coffee/tea maker
Wardrobe
  • Mountain view
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hairdryer
Private bathroom
Coffee/tea maker
  • Ocean view
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Separate bedroom
Hairdryer
Bathrobes
  • Ocean view
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double or Twin Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hairdryer
Private bathroom
Coffee/tea maker
Wardrobe
  • Mountain view
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Superior Room, 1 King Bed, Mountain View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hairdryer
Private bathroom
Coffee/tea maker
Wardrobe
  • Mountain view
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Double Beds, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hairdryer
Private bathroom
Coffee/tea maker
Wardrobe
  • Ocean view
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 2 Double Beds, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Separate bedroom
Hairdryer
Bathrobes
  • Ocean view
  • 47 sq m
  • Sleeps 5
  • 2 Double Beds

Room Standard

  • Sleeps 4
  • 2 Double Beds

Double Room Superior With Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Suite Junior With Sea View

  • Sleeps 3
  • 2 Double Beds

Double Suite Junior With Sea View

  • Sleeps 4
  • 2 Double Beds

Room Superior With Mountain View

  • Mountain view
  • Sleeps 3
  • 1 King Bed

Double Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Room Deluxe With Sea View

  • Sea view
  • Sleeps 3
  • 1 King Bed

About the area

Ixtapa

Emporio Ixtapa puts you in the heart of Ixtapa, within a 20-minute stroll of El Palmar Beach and Marina Ixtapa. Highlights at this beachfront resort include 2 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include hot stone massages, Swedish massages, detox wraps and body wraps along with access to the sauna. The buffet restaurant, Condimento, serves international cuisine and is open for breakfast, brunch, lunch and dinner. At the resort's own poolside bar, you can stop for a drink. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and gym. 10 square feet (1 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, an outdoor tennis court and a hot tub. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of limited parking. .Sights within a 15-minute drive of this Ixtapa resort include Zihuatanejo Bay and Linda Beach.

What's nearby

  • El Palmar Beach - 8 min walk - 0.7 km
  • Marina Ixtapa - 20 min walk - 1.7 km
  • Zihuatanejo Bay - 10 min drive - 7.9 km
  • Linda Beach - 15 min drive - 8.1 km
  • La Ropa Beach - 22 min drive - 11.5 km

Getting around

  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.) - 22 min drive

Restaurants

  • ‪Sr. Taco Grill - ‬3 min walk
  • ‪Tacos el mentiritas - ‬3 min walk
  • ‪Sport Bar - ‬4 min walk
  • ‪Señor Frog's - ‬2 min walk
  • ‪Ruben's Hamburgers - ‬3 min walk

About this property

Emporio Ixtapa

On private beach with outdoor pool, near Marina Ixtapa
Some rates at Emporio Ixtapa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Emporio Ixtapa such as an outdoor pool and a children's pool.

There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This beach resort also offers outdoor tennis courts, a health club and a hot tub.

This Ixtapa resort is smoke free.

  • 219 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • 10 sq ft of conference space
  • 1 sq. m of conference space
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
Emporio Ixtapa offers 219 accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. 32-inch LCD televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Additionally, rooms include coffee/tea makers and an iron/ironing board. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
Guests can indulge in a pampering treatment at the resort's full-service spa. Services include hot stone massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MXN 350 for adults and MXN 175 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Condimento
  • Sunset Grill

Things to do

  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping
  • TV in common areas
  • Volleyball

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Emporio Ixtapa

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 350 for adults and from MXN 175 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Emporio Ixtapa
Hotel Emporio
Hotel Emporio Ixtapa
Ixtapa Hotel Emporio
Emporio Hotel Ixtapa
Emporio Ixtapa Hotel Ixtapa
Emporio Resort Ixtapa
Hotel Emporio Ixtapa
Emporio Ixtapa Resort
Emporio Ixtapa Ixtapa
Emporio Ixtapa Resort Ixtapa
Emporio Ixtapa with Optional All Inclusive

Frequently asked questions

What is the cancellation policy at Emporio Ixtapa?

Emporio Ixtapa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Emporio Ixtapa?

As of 24 Apr 2025, prices found for a 1-night stay for 2 adults at Emporio Ixtapa on 22 May 2025 start from NZ$147.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Emporio Ixtapa?

Onsite parking is limited.

Are there any beaches close to Emporio Ixtapa?

Yep, Emporio Ixtapa is a short 8-minute walk from El Palmar Beach. Fun beach activities include waterskiing and sailing.

Is there a spa on site at Emporio Ixtapa?

Yep, there is an onsite spa at Emporio Ixtapa. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does Emporio Ixtapa have a pool?

Emporio Ixtapa has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Emporio Ixtapa have a waterslide?

No, there is no waterslide at Emporio Ixtapa, but Magic World Aquapark is a short 6-minute walk away.

What luxury perks are available at Emporio Ixtapa?

Emporio Ixtapa features a private beach, a full-service spa and a health club.

Is Emporio Ixtapa family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as free infant beds in the guestrooms, it's no surprise that Emporio Ixtapa is a hit with families.

Does Emporio Ixtapa serve breakfast?

You bet, buffet breakfast is available daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Emporio Ixtapa?

No, Emporio Ixtapa does not offer an airport shuttle service.

Is there a bar or restaurant at Emporio Ixtapa?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Emporio Ixtapa?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Emporio Ixtapa?

No, pets and service animals are not allowed.

Emporio Ixtapa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 508 out of 1003 reviews
Rating 8 - Good. 298 out of 1003 reviews
Rating 6 - Okay. 96 out of 1003 reviews
Rating 4 - Poor. 50 out of 1003 reviews
Rating 2 - Terrible. 51 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A fun, fantastic family adventure

We had the best time staying in Emporio Ixtapa. The staff were very kind, helpful and attentive. The atmosphere was fun with live music in the lobby pretty much every night. I would recommend staying on the upper levels if you don't want to hear it super loud. We had an ocean view room which offered an incredible experience of getting the light as the sun rose. Being able to walk right down to the beach was a plus. My mom is in a wheelchair and her accessibility to most everything was also a plus.
Stayed 4 nights in Jan 2025

8/10 Good

Shannon

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice place to stay. Comfy rooms and nice pool and beach area.
Stayed 8 nights in Jan 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
We were very happy. We had some issues not speaking Spanish but we made it work
Stayed 9 nights in Jan 2025

10/10 Excellent

Jo A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jan 2025

10/10 Excellent

Estrellita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this place will be returning. Staff was absolutely awesome!
Stayed 2 nights in Jan 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a beautiful suite and views. But, like living in a disco. Loud music by pool directed towards rooms every day till the pool closed. Never opened windows, couldn’t nap during heat of the day
Stayed 14 nights in Jan 2025

6/10 Okay

Angel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Matthias

Travelled with partner
Liked: Staff & service
: Staff at the dining areas were amazing. The all inclusive is worth the cost. -: We originally asked for a room with a view and it wasn’t not ready even though it was close to 4pm. We ended up with a room on the 1st floor that smelt like sewer really bad. They did not want to change our room, was disappointed. Will not stay there again.
Stayed 3 nights in Dec 2024

6/10 Okay

Sherri

Liked: Cleanliness, staff & service, room comfort

We liked it.

1st time at this hotel in Ixtapa. We've been to others in this zone. I read a lot of reviews and was a bit concerned. We enjoyed that it was a smaller hotel. Check in & check out smooth. Food was quite good for the hotel rating. A few things were a little dated but nothing major. Example pool bathroom was good, it was clean but many repairs have been done to the counter. But it was clean and worked. We will possibly book again next year for part of our trip.
Stayed 3 nights in Jan 2025

10/10 Excellent

Emily, Boise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2025

4/10 Poor

Guillermo, San Jose

Travelled with partner
Disliked: Property conditions & facilities
Rooms are outdated; the hotel needs a major remodel. I don't recommend this hotel at all .
Stayed 4 nights in Jan 2025

10/10 Excellent

Jazmin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Ludwik

Travelled with partner
Okay but way to noisy bring earplugs. Had breakfast included in stay not much western selection.
Stayed 16 nights in Dec 2024

10/10 Excellent

olivia

Stayed 2 nights in Dec 2024

8/10 Good

Elio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
facilities were great and people were great.
Stayed 3 nights in Dec 2024

4/10 Poor

Marlene

Stayed 1 night in Dec 2024

10/10 Excellent

Miriam Nallely

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Stayed 3 nights in Dec 2024

4/10 Poor

Luz

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
El elevador tiene un aromatizante muy fuerte. Y Tardaba mucho en bajar o subir. También se cerraba muy rápido. No mucha variedad de platillos/comida
Stayed 9 nights in Dec 2024

6/10 Okay

Alicia

Disliked: Staff & service, amenities
From someone who has stayed at many all inclusive resorts I have to say this one was a bit disappointing. The rooms had an odor, couldn’t put a finger on it almost like pee. The showers were not cleaned, we found tons of hair in our shower from previous guest. We checked in on a Wednesday and checked out on Saturday and were told two restaurants required reservations but we tried to reserve on Wednesday upon arrival and couldn’t get a reservation for breakfast, lunch or dinner for any of the days we were there. That was pretty disappointing and we had to eat at the same buffet every day we were there for all 3 meals. We were also told you couldn’t bring food to the cabanas/poolside, yet we saw multiple times that employees were bringing food to guest at the pool. Employees were not the friendliest and seemed bothered. We paid for all inclusive and multiple times we were treated poorly because they couldn’t tell the difference from a green (all inclusive) wristband and blue (not all inclusive). Overall it was ok, I would not stay here again though.
Stayed 3 nights in Dec 2024

10/10 Excellent

Erik

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome Hotel the best vacation!!
Stayed 7 nights in Dec 2024

8/10 Good

Armando

Liked: Cleanliness
Stayed 7 nights in Dec 2024

6/10 Okay

Juana

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 5 nights in Nov 2024