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Crowne Plaza Surfers Paradise by IHG

4.5 star property
Luxury hotel with bars/lounges and fitness centre

Photo gallery for Crowne Plaza Surfers Paradise by IHG

Junior Suite, 1 King Bed, Ocean View
Exterior
Reception
Point of interest
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Housekeeping
The current price is NZ$212
includes taxes & fees
29 Apr - 30 Apr

Explore the area

Map
2807 Gold Coast Highway, Surfers Paradise, QLD, 4217
  • Gold Coast Convention and Exhibition Centre
    ‪16 min walk‬
  • The Star Gold Coast
    ‪2 min drive‬
  • Cavill Avenue
    ‪4 min drive‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪39 min drive‬

Room options

View all photos for Room, 2 Double Beds, Balcony

Water view

Room, 2 Double Beds, Balcony

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bath and shower
Bathrobes
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Ocean View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Ocean View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bath and shower
Bathrobes
  • 46 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bath and shower
Bathrobes
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bath and shower
Bathrobes
  • 33 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Ocean View (High Floor)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Ocean View (High Floor)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bath and shower
Bathrobes
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (Penthouse)

Suite, Ocean View (Penthouse)

Suite, Ocean View (Penthouse)

Highlights

Furnished balcony
Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bath and shower
  • 119 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View

Highlights

Furnished balcony
Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
  • 86 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bath and shower
Bathrobes
  • 33 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bath and shower
Bathrobes
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bath and shower
Bathrobes
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Ocean View

Premium Room, 1 King Bed, Ocean View

Premium Room, 1 King Bed, Ocean View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bath and shower
Bathrobes
  • 53 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View

Room, 2 Queen Beds, Ocean View

Room, 2 Queen Beds, Ocean View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bath and shower
Bathrobes
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Pool View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Pool View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bath and shower
Bathrobes
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bath and shower
Bathrobes
  • 53 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Ocean View (Top Floor)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Ocean View (Top Floor)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bath and shower
Bathrobes
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Low Floor)

Suite, 1 Bedroom (Low Floor) | Room amenity

Suite, 1 Bedroom (Low Floor)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Separate bath and shower
  • 86 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bath and shower
Bathrobes
  • 53 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (Low Floor)

Standard Room, 2 Double Beds (Low Floor)

Standard Room, 2 Double Beds (Low Floor)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bath and shower
Bathrobes
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ocean View

Water view

Standard Room, 2 Double Beds, Ocean View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bath and shower
Bathrobes
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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About the area

Gold Coast

A luxury stay in Gold Coast awaits you at Crowne Plaza Surfers Paradise by IHG. Within a 30-minute stroll, you'll find Gold Coast Convention and Exhibition Centre and Surfers Paradise Beach. Highlights at this hotel include 2 bars/lounges, a restaurant and an outdoor swimming pool. .Relish Restaurant is open for breakfast, lunch and dinner. Enjoy the gym, outdoor tennis court, Hot tub and pool loungers. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 4.5-property class Surfers Paradise hotel include The Star Gold Coast and Cavill Avenue.

What's nearby

  • Gold Coast Convention and Exhibition Centre - 16 min walk - 1.3 km
  • The Star Gold Coast - 2 min drive - 1.8 km
  • Pacific Fair Shopping Centre - 2 min drive - 2.1 km
  • Cavill Avenue - 4 min drive - 2.4 km
  • Surfers Paradise Beach - 6 min drive - 2.0 km

Getting around

  • Florida Gardens station - 1 min walk
  • Varsity Lakes Station - 23 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 39 min drive

Restaurants

  • ‪Cantina on Capri - ‬19 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Sushi Train - ‬3 min walk
  • ‪BMD Northcliffe Surf Club - ‬14 min walk
  • ‪Broadbeach Bowls Club - ‬8 min walk

About this property

Crowne Plaza Surfers Paradise by IHG

Luxury hotel with bars/lounges and fitness centre
As a guest of Crowne Plaza Surfers Paradise by IHG, you'll find an outdoor pool, an outdoor tennis court, Access to hot tub, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A terrace, a vending machine, and multilingual staff are also featured at the luxury Crowne Plaza Surfers Paradise by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Gold Coast hotel is smoke free.

  • 1 building
  • 269 guestrooms or units
  • 26 levels
  • 2 bars or lounges
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Locker space
  • Coffee shop
  • Dining venue
Crowne Plaza Surfers Paradise by IHG offers 269 accommodations with espresso makers and a safe. Rooms open to furnished balconies. 55-inch LCD televisions come with digital channels. Bathrooms include a separate bath and shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Filipino, Finnish, French, Hindi, Macedonian, Russian, Thai

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (AUD 20 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 39 for adults and AUD 19.50 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Relish Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • TV in common areas

Family friendly

  • Fenced pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Front entrance ramp
  • Lift
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 39.00 for adults and from AUD 19.50 for children
  • Self-parking fee: AUD 20 per day (in/out privileges)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Surfers Paradise
Crowne Plaza Surfers Paradise
Surfers Paradise Crowne Plaza
Crowne Plaza Surfers Paradise Gold Coast
Crowne Plaza Surfers Paradise Hotel Surfers Paradise
Crowne Plaza Surfers Paradise Hotel

Frequently asked questions

What is the cancellation policy at Crowne Plaza Surfers Paradise by IHG?

Crowne Plaza Surfers Paradise by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Surfers Paradise by IHG?

As of 15 Apr 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Surfers Paradise by IHG on 29 Apr 2025 start from NZ$212.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Surfers Paradise by IHG?

Yep, Crowne Plaza Surfers Paradise by IHG has a self car park with in/out privileges for AUD 20 per day. Onsite parking is limited.

Are there any beaches close to Crowne Plaza Surfers Paradise by IHG?

Yep, Crowne Plaza Surfers Paradise by IHG is a short 6-minute walk from Broadbeach Beach.

Does Crowne Plaza Surfers Paradise by IHG have a pool?

Yep, and guests love it! Crowne Plaza Surfers Paradise by IHG has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 9:00 PM.

What luxury perks are available at Crowne Plaza Surfers Paradise by IHG?

Crowne Plaza Surfers Paradise by IHG features an outdoor pool, 1 hot tub and 2 bars. All guestrooms come with 24-hour room service and espresso makers.

What makes Crowne Plaza Surfers Paradise by IHG a romantic place to stay?

1 hot tub and pool-view dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Crowne Plaza Surfers Paradise by IHG.

Is Crowne Plaza Surfers Paradise by IHG family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza Surfers Paradise by IHG is a hit with families.

Does Crowne Plaza Surfers Paradise by IHG serve breakfast?

Yeah, travelers are hooked on the buffet brekkie here! Served daily from 6:30 AM to 10:30 AM, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Crowne Plaza Surfers Paradise by IHG?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Crowne Plaza Surfers Paradise by IHG?

Yep, you can grab a meal at Crowne Plaza Surfers Paradise by IHG's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Crowne Plaza Surfers Paradise by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Crowne Plaza Surfers Paradise by IHG?

No, only service animals are allowed.

Crowne Plaza Surfers Paradise by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 606 out of 1033 reviews
Rating 8 - Good. 255 out of 1033 reviews
Rating 6 - Okay. 96 out of 1033 reviews
Rating 4 - Poor. 37 out of 1033 reviews
Rating 2 - Terrible. 39 out of 1033 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Apr 2025

6/10 Okay

Jane

Disliked: Cleanliness, property conditions & facilities
Room was tired looking. Wasn’t cleaned at all one day and pretty much only main bed made another and milk cups wine glasses not replaced Sofa barely had the blanket pulled up Desk staff were lovely
Stayed 4 nights in Apr 2025

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Street noise was very noticeable.
Stayed 1 night in Mar 2025

8/10 Good

Michelle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coctails poolside No chain lock on enterance door and small children can open door
Stayed 1 night in Mar 2025

10/10 Excellent

Tracey

Travelled with partner
5 star Hotel, convenient to everything and staff were great!
Stayed 1 night in Feb 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Laura

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little overnight. Right on the tram line. Pool was lovely and shallow (and I do not do cold pools!!) Will book again.
Stayed 1 night in Mar 2025

10/10 Excellent

Sarina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and service, convenient, has everything you could need and a close walk to lots of options…… transport, beach, food etc.
Stayed 1 night in Feb 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and the pool was beautiful. Room service menu was so affordable. Will definitely stay here again
Stayed 2 nights in Feb 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities! Lovely spacious room.
Stayed 1 night in Feb 2025

4/10 Poor

Renee

Liked: Staff & service
We arrived at 4:30 and couldn’t check in apparently system was down. That was ok you can’t help a computer outage, finally checked in at 5:45. Went for dinner which by the way was very nice but a little expensive at $125 a head. After dinner went to turn in for the night and couldn’t sleep, very noisy. When finally did get to sleep the rooms are not sound proof and the man next door woke us at 4;30am vomiting and the ppl above us very heavy footed, kept hearing a real loud ticking noise, aircon turning on and off was very loud that’s all we could hear, Was not the peaceful experience I had hoped it to be.
Stayed 1 night in Feb 2025

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious, best I’ve stayed at
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Stayed 2 nights in Jan 2025

8/10 Good

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2025

10/10 Excellent

Constance

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay. Staff were great as usual and the pool is the best on the GC
Stayed 10 nights in Jan 2025

6/10 Okay

Angela

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Disappointed with lack of staff at checkout. Priority was given to a large group of flight staff that were checking in & no staff were available to serve the large amount of customers wanting to check out
Stayed 4 nights in Jan 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 5 nights in Jan 2025

6/10 Okay

Jeremy

Stayed 3 nights in Jan 2025

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service
Good location although noisy due to being on the main road. Premium room was very clean and spacious, with great views. Gym was poor and pool area average. Breakfast buffet was good but not great.
Stayed 5 nights in Jan 2025

6/10 Okay

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall room was okay. Looked modern, however bathroom and balcony tiles are very dated. Our shower head was broken and leaking which we reported on checkout and the shower screen could have been cleaner.
Stayed 1 night in Jan 2025

4/10 Poor

Vanessa

Disliked: Amenities
I expected better service and room replenishment from Crowne Plaza. Both seem to have goen downhill lately
Stayed 3 nights in Jan 2025

10/10 Excellent

Aliki

Stayed 7 nights in Dec 2024

10/10 Excellent

Nestor Rolando

Travelled with partner
Excellent service and the staff wonderful,as they speak so many different languages .
Stayed 13 nights in Dec 2024

10/10 Excellent

Victor, Melbourne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful amd kind. Room was large and clean. Only sugestion it'll be good for the hotel to offer or rent beach umbrellas and chairs
Stayed 7 nights in Dec 2024

8/10 Good

Jiehong

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Getting a bit old, see view room more like seeing other tall building, sound proofing need improvement as you can hear car driving around from 11th floor
Stayed 2 nights in Dec 2024