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Comfort Suites Jackson I-40

2.5 star property
Hotel in Jackson with 24-hour front desk and indoor pool

Photo gallery for Comfort Suites Jackson I-40

Indoor pool
Exterior
Suite, 1 King Bed with Sofa bed, Non Smoking
Lobby
Suite, 1 King Bed, Accessible, Non Smoking

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
The current price is NZ$224
includes taxes & fees
11 Mar - 12 Mar

Explore the area

Map
61 Casey Jones Lane, Jackson, TN, 38305
  • Music Highway Crossroads
    ā€Ŗ4 min walkā€¬
  • Casey Jones Village
    ā€Ŗ5 min walkā€¬
  • Union University
    ā€Ŗ3 min driveā€¬
  • Jackson, TN (MKL-McKellar-Sipes Regional)
    ā€Ŗ10 min driveā€¬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Shower/bath combination
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Shower/bath combination
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen with Sofa bed

Suite, 2 Queen with Sofa bed

Suite, 2 Queen with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Shower/bath combination
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Shower/bath combination
  • Sleeps 4
  • 1 King Bed

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4.5 out of 5, Wonderful, (925)
The price is NZ$219
for 1 room
includes taxes & fees
18 Mar - 19 Mar
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About the area

Jackson

Comfort Suites Jackson I-40 places you in the centre of Jackson, steps from Casey Jones Village and within a short 5-minute stroll of Music Highway Crossroads. Highlights at this hotel include an indoor swimming pool and in-room free WiFi. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Additionally, you'll find laundry facilities, free newspapers in the lobby and a gift shop. There's also the convenience of free self parking. .With a stay at this Jackson hotel, you'll be 2.3 km (1.4 mi) from Union University and 2.9 km (1.8 mi) from Old Hickory Mall.

What's nearby

  • Casey Jones Village - 5 min walk - 0.5 km
  • Union University - 3 min drive - 2.7 km
  • Old Hickory Mall - 3 min drive - 3.2 km
  • West Tennessee Healthcare Sportsplex - 6 min drive - 8.3 km
  • Lane College - 8 min drive - 7.8 km

Getting around

  • Nashville International Airport (BNA) - 135 min drive

Restaurants

  • ā€ŖSonic Drive-In - ā€¬2 min drive
  • ā€ŖOlive Garden - ā€¬2 min drive
  • ā€ŖMcDonald's - ā€¬6 min walk
  • ā€ŖTexas Roadhouse - ā€¬3 min drive
  • ā€ŖBuffalo Wild Wings - ā€¬3 min drive

About this property

Comfort Suites Jackson I-40

Hotel in Jackson with 24-hour front desk and indoor pool
Public spaces have free WiFi. You'll find a business centre on site. An indoor pool, a vending machine, and gift shops/newsstands are also featured at the business-friendly Comfort Suites Jackson I-40. Free self parking is available.

This Jackson hotel is smoke free.

  • 70 guestrooms or units
  • 3 levels
  • Built in 2009
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Comfort Suites Jackson I-40 offers 70 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation is furnished with double sofa beds. Flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Jackson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible van parking available

Things to do

  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. On-site parties or group events are strictly prohibited.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel Jackson
Comfort Suites Jackson
Comfort Suites Jackson Hotel
Comfort Suites Jackson I 40
Comfort Suites Jackson I-40 Hotel
Comfort Suites Jackson I-40 Jackson
Comfort Suites Jackson I-40 Hotel Jackson

Frequently asked questions

What is the cancellation policy at Comfort Suites Jackson I-40?

Comfort Suites Jackson I-40 offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Comfort Suites Jackson I-40?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Comfort Suites Jackson I-40 on 11 Mar 2025 start from NZ$224.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Comfort Suites Jackson I-40?

Yep, Comfort Suites Jackson I-40 has a free self car park.

Does Comfort Suites Jackson I-40 have a pool?

Comfort Suites Jackson I-40 has an indoor pool.

Is Comfort Suites Jackson I-40 family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Comfort Suites Jackson I-40 is a hit with families.

Is there a free airport shuttle available at Comfort Suites Jackson I-40?

No, Comfort Suites Jackson I-40 does not offer an airport shuttle service.

What time are check-in & check-out at Comfort Suites Jackson I-40?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Comfort Suites Jackson I-40?

No, only service animals are allowed.

Comfort Suites Jackson I-40 Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 674 out of 1005 reviews
Rating 8 - Good. 230 out of 1005 reviews
Rating 6 - Okay. 57 out of 1005 reviews
Rating 4 - Poor. 31 out of 1005 reviews
Rating 2 - Terrible. 13 out of 1005 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Belinda

Stayed 1 night in Nov 2024

4/10 Poor

Candace

Travelled with family
Disliked: Property conditions & facilities
After reading several reviews, I thought this hotel would be a great stop for a night on our roadtrip. We arrived around 7:00 p.m. As I entered the parking lot, there was a group of homeless people sitting in a circle outside. I then entered the front lobby to check in and there was a man who wore a hood and a mask just standing at the front desk. As I walked out, he then followed me and went into the wooded area. The employee acted as though it wasnā€™t a big deal when I asked about the man who stood and listened as I checked in. The rooms were very dusty and the pull out couch was gross. It was very outdated, and some the outlets didnā€™t work. For the price, we were very disappointed and didnā€™t feel comfortable at all. The only reason we chose to stay was due to the payment being non refundable. . .
Stayed 1 night in Nov 2024

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very all the workers there were very personable.
Stayed 1 night in Nov 2024

10/10 Excellent

Eugene

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property. It was very clean; the bed was comfortable. One of the nicest hotels I have stayed in recently.
Stayed 1 night in Nov 2024

10/10 Excellent

george

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hreat
Great over night stay! Very clean large room.
Stayed 1 night in Nov 2024

10/10 Excellent

Joseph

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Hal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, excellent bed
Stayed 1 night in Nov 2024

10/10 Excellent

Hillery

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Older hotel showing some age but very clean! Breakfast ends at 9 which was inconvenient. But they allowed us to get what we needed. Selection was good and fresher than other hotels.
Stayed 1 night in Nov 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Rosalyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was complimentary and was good it had a waffle station and some hot items. Everything looked cleaned. The equiptment in the gym was new. The pool is indoor so it was nice to be able to swim. The staff was very nice with a small exception for the front desk lady when I arrived. She was unnecessarily rude but overall I still had a good stay and would recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

James

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff maintained excellent service to all customers in our group. They deserve a special bonus snd I hope to see them on our next stay. Thank you!
Stayed 6 nights in Nov 2024

10/10 Excellent

SANDRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed overnight on our way through to Florida. Room was comfy and clean enough. Breakfast was good. Waffles, eggs, potatoes, biscuits and gravy, etc. Breakfast staff were cheerful and helpful. Close to interstate.
Stayed 1 night in Nov 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
Stayed 1 night in Nov 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

TIMOTHY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was located close to where we were visiting. We were pleasantly surprised by the cute old town setting and train museum right outside the hotel. Chlorine was a little intense on our eyes but we still enjoyed the hot tub.
Stayed 1 night in Oct 2024

10/10 Excellent

Myeisha

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the hotel it was very clean and nice
Stayed 2 nights in Oct 2024

10/10 Excellent

Gary

Stayed 1 night in Oct 2024

4/10 Poor

Jose

Stayed 1 night in Sep 2024

8/10 Good

Zachery

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place tucked away. We only stayed a night. Clean for the most part. Good stay. Would stay again
Stayed 1 night in Oct 2024

4/10 Poor

ELROY, Miami

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Your review is clear, but I suggest refining it a bit for better readability and impact. Here's an edited version: --- Your review is clear, but I suggest refining it a bit for better readability and impact. Here's an edited version: --- "The staff members who checked us in were kind and welcoming. However, the room needs a deep clean. There was a faint odor that made the room feel dirty and unclean. A thorough cleaning is necessary to address the underlying odor issue."
Stayed 1 night in Oct 2024

8/10 Good

Shaquita

Travelled with family
Liked: Staff & service
Pool and hot tub didnā€™t look as clean.
Stayed 2 nights in Sep 2024