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Hotel Kristal

4.0 star property
Family-friendly hotel with full-service spa and bars/lounges

Photo gallery for Hotel Kristal

Outdoor pool
Billiards
1 bedroom, premium bedding, minibar, in-room safe
Outdoor pool
2 bars/lounges, sports bar

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Gym
  • Breakfast available
The current price is NZ$80
includes taxes & fees
2 Apr - 3 Apr

Explore the area

Map
Jalan Tarogong Raya Cilandak Barat, Jakarta, 12430
  • Pondok Indah Mall
    ‪3 min drive‬
  • Blok M Square
    ‪5 min drive‬
  • Ragunan Zoo
    ‪7 min drive‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪44 min drive‬

Room options

View all photos for Three Bedrooms Superior

1 bedroom, premium bedding, minibar, in-room safe

Three Bedrooms Superior

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Separate bedroom
Premium bedding
  • 120 sq m
  • Sleeps 2
  • 2 Queen Beds and 1 Single Bed

View all photos for Two Bedrooms Deluxe

Two Bedrooms Deluxe

Two Bedrooms Deluxe

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Separate bedroom
Premium bedding
  • 92 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 Double Bed and 2 Single Beds

View all photos for Three Bedroom Deluxe

1 bedroom, premium bedding, minibar, in-room safe

Three Bedroom Deluxe

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Separate bedroom
Premium bedding
  • 120 sq m
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Single Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
Premium bedding
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Apartment, 3 Bedrooms (Twin Bed)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Apartment, 3 Bedrooms (Twin Bed)

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Separate bedroom
Premium bedding
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Two Bedrooms Superior

1 bedroom, premium bedding, minibar, in-room safe

Two Bedrooms Superior

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Separate bedroom
Premium bedding
  • 92 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Single Bed

Studio Suite, 1 Single Bed

Studio Suite, 1 Single Bed

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 Single Bed

View all photos for Deluxe Suite, 2 Bedrooms (Twin Bed)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite, 2 Bedrooms (Twin Bed)

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Separate bedroom
Premium bedding
  • Sleeps 5
  • 2 Single Beds

View all photos for Superior Suite, 3 Bedrooms (Twin Bed)

Superior Suite, 3 Bedrooms (Twin Bed)

Superior Suite, 3 Bedrooms (Twin Bed)

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Separate bedroom
Premium bedding
  • Sleeps 2
  • 2 Single Beds and 1 Queen Bed

View all photos for Studio Suite

1 bedroom, premium bedding, minibar, in-room safe

Studio Suite

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for 3 Bedroom Suite

1 bedroom, premium bedding, minibar, in-room safe

3 Bedroom Suite

  • Sleeps 4
  • 1 King Bed, 1 Single Bed and 1 Queen Bed

View all photos for 2 Bedroom Suite

1 bedroom, premium bedding, minibar, in-room safe

2 Bedroom Suite

  • Sleeps 2
  • 2 Double Beds

View all photos for 3 Bedroom Deluxe

1 bedroom, premium bedding, minibar, in-room safe

3 Bedroom Deluxe

  • Sleeps 4
  • 1 Single Bed and 2 Double Beds

View all photos for 2 Bedroom Deluxe

1 bedroom, premium bedding, minibar, in-room safe

2 Bedroom Deluxe

  • Sleeps 2
  • 1 King Bed and 1 Queen Bed

View all photos for Studio Twin Bed

1 bedroom, premium bedding, minibar, in-room safe

Studio Twin Bed

  • Sleeps 2
  • 2 Single Beds

View all photos for 3 Bedroom Deluxe Twin

1 bedroom, premium bedding, minibar, in-room safe

3 Bedroom Deluxe Twin

  • Sleeps 5
  • 1 Queen Bed, 2 Single Beds and 1 King Bed

View all photos for 2 Bedroom Deluxe Twin

1 bedroom, premium bedding, minibar, in-room safe

2 Bedroom Deluxe Twin

  • Sleeps 2
  • 2 Single Beds and 1 King Bed

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About the area

Jakarta

A family-friendly stay in Jakarta awaits you at Hotel Kristal. You'll be 3.2 km (2 mi) from Pondok Indah Mall and 5.1 km (3.1 mi) from Blok M Square. Highlights at this hotel include 2 bars/lounges, a full-service spa and a restaurant. .A day of pampering at Life Spa can include massages, body wraps and body scrubs along with aromatherapy and mani/pedis. The restaurant, The Kafe, serves international cuisine and is open for breakfast, lunch and dinner. Satu Lagi Bar is the hotel's own sports bar, serving drinks along with brunch and lunch. Enjoy the outdoor swimming pool, gym, outdoor tennis court and sauna. Business amenities include 21 meeting rooms, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also free self parking, along with the convenience of airport pick-up service. .Sights within a 10-minute drive of this 4-property class Cilandak hotel include Ragunan Zoo and Kidzania.

What's nearby

  • Pondok Indah Mall - 3 min drive - 3.1 km
  • Blok M Square - 5 min drive - 5.1 km
  • Ragunan Zoo - 7 min drive - 6.6 km
  • Grand Indonesia - 13 min drive - 12.6 km
  • Thamrin City Shopping Mall - 13 min drive - 12.9 km

Getting around

  • Pondok Betung Station - 6 min drive
  • Cipete Raya MRT Station - 15 min walk
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 44 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Roku-Roku - ‬11 min walk
  • ‪Tahu Sumedang - ‬10 min walk
  • ‪Satu Lagi Bar - ‬2 min walk
  • ‪Nasi Goreng Metal - ‬6 min walk

About this property

Hotel Kristal

Family-friendly hotel with full-service spa and bars/lounges
Hotel Kristal offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business centre and 21 meeting rooms are available. A children's pool, a fitness centre, and a sauna are also featured at the family-friendly Hotel Kristal. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Jakarta hotel.

  • 328 guestrooms or units
  • 9 levels
  • 2 buildings
  • 2 bars or lounges
  • Built in 1992
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hotel Kristal offers 328 air-conditioned accommodations with minibars and laptop-compatible safes. This accommodation offers separate dining areas. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Life Spa has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

Languages

English, Indonesian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: IDR 211,750 for adults and IDR 150,000 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Satu Lagi Bar
  • The Deli
  • The Kafe

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scuba diving
  • Snorkelling

Family friendly

  • Children's pool
  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • Picnic area
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Kristal

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 350000.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 211750 for adults and from IDR 150000 for children
  • Airport shuttle fee: IDR 500000 per vehicle (maximum occupancy 4)
  • Rollaway bed fee: IDR 350000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Kristal Jakarta
Hotel Kristal
Kristal Jakarta
Kristal Hotel Jakarta

Frequently asked questions

Is parking available at Hotel Kristal?

Yep, Hotel Kristal has a free self car park.

How much does it cost to stay at Hotel Kristal?

As of 31 Mar 2025, prices found for a 1-night stay for 2 adults at Hotel Kristal on 2 Apr 2025 start from NZ$79.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Hotel Kristal?

Yep, Life Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Hotel Kristal have a pool?

Hotel Kristal has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 6:00 AM to 8:00 PM.

What luxury perks are available at Hotel Kristal?

Hotel Kristal features a full-service spa, an outdoor pool and 2 bars. All guestrooms come with premium bedding, 24-hour room service and dining areas.

What makes Hotel Kristal a romantic place to stay?

Pool-view dining and 24-hour room service, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at Hotel Kristal.

Is Hotel Kristal family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Hotel Kristal is a hit with families.

Does Hotel Kristal serve breakfast?

You bet, buffet brekkie is offered daily from 6 AM to 10 AM.

Is there a free airport shuttle available at Hotel Kristal?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Kristal?

Yep, they've got a poolside bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Kristal?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Kristal?

No, pets and service animals are not allowed.

Hotel Kristal Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 80 out of 237 reviews
Rating 8 - Good. 116 out of 237 reviews
Rating 6 - Okay. 29 out of 237 reviews
Rating 4 - Poor. 4 out of 237 reviews
Rating 2 - Terrible. 8 out of 237 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Hotel needs some TLC
The size of the apartment was fine but it is tired and can use some renovation.
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Keith, Mansfield

Liked: Cleanliness, staff & service, amenities
I’ve stayed at Hotel Kristal many times over the last 15 years. The staff are most friendly and accommodating and the pool and Satu Lagi Bar are great. I will stay there again if in Jakarta. If I could point out anything on the negative side, is the facility needs a facelift. My room, for example, was clean but clearly showed signs of wear and tear. Understandable given that COVID was such a setback to business. Note that WiFi was excellent the entire week I was there. Many thanks to hotel staff for a very pleasant stay.
Stayed 7 nights in Sep 2024

10/10 Excellent

Rita

Stayed 1 night in Jul 2024

10/10 Excellent

Jan

Stayed 3 nights in Jun 2024

10/10 Excellent

Mohamed Kotharisa, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service & location, friendly Staff
Stayed 1 night in May 2024

8/10 Good

SEGON

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Feb 2024

6/10 Okay

Roger, Erie

Liked: Cleanliness, staff & service, amenities
The property was fine, but I remember it 20 years ago. It needs an upgrade. The pool was great. Satu Lagi was also good, but smokey. Glad they had outdoor seating.
Stayed 4 nights in Jan 2024

10/10 Excellent

Abimanju

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

dong

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Emelie Marjorie Joan, Lake Forest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I especially love the floor plan. We stayed in the two bedroom, two bathroom. Traveling with my sister having our own space was very nice! I got the bedroom with no TV… she doesn’t watch TV…but her closest was bigger and she would not switch with me! The kitchen, dining room and living room were spacious and we were very happy with this property!
Stayed 4 nights in Oct 2023

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

2/10 Terrible

Cecilia

Disliked: Cleanliness, amenities, property conditions & facilities
Went there and asked if the room had a balcony. Wanted to upgrade for a 3-bed. Hotel staff was very kind to show the interior of both 2- and 3-bed before the room assignment. The rooms are just really bare I guess that would be the best word to describe it. Intended to stay for longer time but booked couple nights just for the safe size as the photos from online are not the same as when walking into both units. Portable stove some sort in the 2-bed. It was old and white light white walls. It was so uncomfortable. I left without staying. Tried to ask for at least one night reimbursement. Hotel staff said no. This is a horrible experience to be honest. It is a solid for not returning.

6/10 Okay

Kenneth

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
On the positive side, the staff here are wonderful and extremely friendly. The hotel itself is very tired and in desperate need of an upgrade. Feels like the 1980s in a time warp. The smoking rooms were horribly unpleasant (we weren’t offered a non-smoking room), hard to believe these are even offered this day and age. Tolerable if you need to be in the area to avoid all the traffic.
Stayed 4 nights in Feb 2023

8/10 Good

Mohamed Kotharisa, Singapore

Liked: Amenities, property conditions & facilities
Close to Town & Shopping & nearby shops & local food.
Stayed 1 night in Oct 2022

6/10 Okay

Kevin Sui Kuan

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Old …
Huge but seems dated and old . Heard kids playing in corridor late at night , not sure if kids were humans …
Stayed 1 night in Aug 2022

10/10 Excellent

ilyas

Stayed 1 night in Sep 2022

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, staff & service, amenities
Always friendly and helpful staff
Stayed 4 nights in Sep 2022

8/10 Good

Sandra

Stayed 2 nights in Aug 2022

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love Kristal Hotel
Stayed 1 night in Aug 2022

8/10 Good

Azzam

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2022

8/10 Good

GERMAN

Stayed 2 nights in Feb 2022

10/10 Excellent

GERMAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very kind staff
Stayed 1 night in Feb 2022

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible stay
Had a terrible stay. The hotel is old. All the equipment is also very old and mostly doesn't work. Showers had no hot water.
Stayed 1 night in Nov 2021

8/10 Good

Yenni

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel and strategic place as well
Stayed 1 night in Jun 2021