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Residence Inn by Marriott Jekyll Island

3.0 star property
Sea view with outdoor pool, near Jekyll Island State Park
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Residence Inn by Marriott Jekyll Island

Hypo-allergenic bedding, in-room safe, individually decorated
Free daily self-service breakfast
Garden
Exterior
View from room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Laundry
  • Hot tub
The price is NZ$337
includes taxes & fees
12 Jan - 13 Jan 2025

Explore the area

Map
178 SOUTH BEACHVIEW DRIVE, BUILDING 2, Jekyll Island, GA, 31527
  • Summer Waves Water Park
    8 min walk
  • Coastal Encounters Nature Center
    8 min walk
  • Americana Beach
    16 min walk
  • Brunswick, GA (BQK-Golden Isles)
    32 min drive

Room options

View all photos for Suite, 1 Bedroom, Smoking, Oceanfront

Hypo-allergenic bedding, in-room safe, individually decorated

Suite, 1 Bedroom, Smoking, Oceanfront

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
  • 54 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Balcony (Mobility Accessible, Tub)

Hypo-allergenic bedding, in-room safe, individually decorated

Studio, Multiple Beds, Balcony (Mobility Accessible, Tub)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
  • 54 sq m
  • Resort view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Balcony (View, Island)

Hypo-allergenic bedding, in-room safe, individually decorated

Studio, 1 King Bed with Sofa bed, Balcony (View, Island)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
  • 39 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Balcony (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Studio, Multiple Beds, Balcony (Mobility Accessible, Roll-In Shower)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
  • 54 sq m
  • Resort view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Balcony, Oceanfront (Balcony)

Hypo-allergenic bedding, in-room safe, individually decorated

Studio, 1 King Bed with Sofa bed, Balcony, Oceanfront (Balcony)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Oceanfront (Mobility Accessible, Roll-In Shower)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Oceanfront (Mobility Accessible, Roll-In Shower)

Highlights

Balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
  • 54 sq m
  • Resort view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Balcony, Oceanfront (Balcony)

Beach/ocean view

Suite, 1 Bedroom, Balcony, Oceanfront (Balcony)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 54 sq m
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Balcony, Ocean View (Balcony)

Studio, 1 King Bed with Sofa bed, Balcony, Ocean View (Balcony)

Studio, 1 King Bed with Sofa bed, Balcony, Ocean View (Balcony)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Non Smoking

Studio, Multiple Beds, Non Smoking

Studio, Multiple Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 50 sq m
  • Resort view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Balcony, Oceanfront (Balcony, View)

Hypo-allergenic bedding, in-room safe, individually decorated

Studio, 1 King Bed with Sofa bed, Balcony, Oceanfront (Balcony, View)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
  • 54 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Balcony, Oceanfront (View)

Suite, 1 Bedroom, Balcony, Oceanfront (View)

Suite, 1 Bedroom, Balcony, Oceanfront (View)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 54 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Island)

Hypo-allergenic bedding, in-room safe, individually decorated

Suite, 1 Bedroom (Island)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
  • 61 sq m
  • Resort view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Balcony (View, Island)

Suite, 1 Bedroom, Balcony (View, Island)

Suite, 1 Bedroom, Balcony (View, Island)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 54 sq m
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Non Smoking (Balcony)

Hypo-allergenic bedding, in-room safe, individually decorated

Studio, Multiple Beds, Non Smoking (Balcony)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
  • 61 sq m
  • Resort view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior

Home2 Suites by Hilton Jekyll Island

Pool
Breakfast included
Pet-friendly
Parking included
4.6 out of 5, Wonderful, (843)
The price is NZ$283
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Home2 Suites by Hilton Jekyll Island

About the area

Jekyll Island

At Residence Inn by Marriott Jekyll Island you'll be within a 30-minute stroll of Jekyll Island State Park and Great Dunes Park. Highlights at this beachfront hotel include a restaurant, an outdoor swimming pool and a complimentary breakfast. .The restaurant, Shore, is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Spend the day at the beach and enjoy the on-site 24-hour gym, Hot tub and pool loungers. Business travelers can take advantage of 2 meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and free use of bicycles. There's also free self parking, along with the convenience of a free area shuttle. .Places within a 15-minute drive of this 3-property class Jekyll Island hotel include Jekyll Island Golf Club and Driftwood Beach.

What's nearby

  • Summer Waves Water Park - 8 min walk
  • Jekyll Island Convention Center - 19 min walk
  • Jekyll Island State Park - 4 min drive
  • Great Dunes Park - 4 min drive
  • Georgia Sea Turtle Center - 5 min drive

Getting around

  • Brunswick, GA (BQK-Golden Isles) - 32 min drive

Restaurants

  • ‪Tortuga Jacks - ‬3 min drive
  • ‪Driftwood Bistro - ‬9 min drive
  • ‪Dairy Queen - ‬2 min drive
  • ‪Zachry's Riverhouse - ‬3 min drive
  • ‪McGarvey's Wee Pub Beach - ‬19 min walk

About this property

Residence Inn by Marriott Jekyll Island

Sea view with outdoor pool, near Jekyll Island State Park
As a guest of Residence Inn by Marriott Jekyll Island, you'll find an outdoor pool, Access to hot tub, a 24-hour fitness centre, and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a business centre and 2 meeting rooms. The business-friendly Residence Inn by Marriott Jekyll Island also features a garden, complimentary newspapers in the lobby, and laundry facilities. A free area shuttle within 15 kilometres is available. Free self parking is available.

This 3-star Jekyll Island hotel is smoke free.

  • 1 building
  • 89 guestrooms or units
  • 4 levels
  • Built in 2021
  • Breakfast available (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Residence Inn by Marriott Jekyll Island offers 89 accommodations with a safe and coffee/tea makers. This individually decorated and furnished accommodation includes dining tables. 46-inch flat-screen televisions come with premium satellite channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 15 kilometres
  • Area shuttle
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Shore
  • The Bistro

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Hiking/biking trails
  • Outdoor pool
  • Spa tub

Family friendly

  • Dining table
  • Free area shuttle
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (on request)

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Firepit
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 46-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 31.80 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

By Marriott Jekyll Jekyll
Residence Inn by Marriott Jekyll Island Hotel
Residence Inn by Marriott Jekyll Island Jekyll Island
Residence Inn by Marriott Jekyll Island Hotel Jekyll Island

Frequently asked questions

What is the cancellation policy at Residence Inn by Marriott Jekyll Island?

Residence Inn by Marriott Jekyll Island offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Residence Inn by Marriott Jekyll Island?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Jekyll Island on 12 Jan 2025 start from NZ$281.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Residence Inn by Marriott Jekyll Island?

Yep, Residence Inn by Marriott Jekyll Island has a free self car park.

Are there any beaches close to Residence Inn by Marriott Jekyll Island?

Yep, Residence Inn by Marriott Jekyll Island is a short 16-minute walk from Americana Beach.

Does Residence Inn by Marriott Jekyll Island have a pool?

Residence Inn by Marriott Jekyll Island has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 9:00 AM to 10:00 PM.

Does Residence Inn by Marriott Jekyll Island have a waterslide?

No, there is no waterslide at Residence Inn by Marriott Jekyll Island, but Summer Waves Water Park is a short 8-minute walk away.

Does Residence Inn by Marriott Jekyll Island serve breakfast?

Sure does, free self-service brekkie is available weekdays from 6:30 AM to 10:00 AM and on weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Residence Inn by Marriott Jekyll Island?

No, Residence Inn by Marriott Jekyll Island does not offer an airport shuttle service.

Is there a bar or restaurant at Residence Inn by Marriott Jekyll Island?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Residence Inn by Marriott Jekyll Island?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Residence Inn by Marriott Jekyll Island Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 129 out of 195 reviews" "
Rating 8 - Good. 38 out of 195 reviews" "
Rating 6 - Okay. 6 out of 195 reviews" "
Rating 4 - Poor. 11 out of 195 reviews" "
Rating 2 - Terrible. 11 out of 195 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beauriful property. Morning breakfasts were great. Staff were so friendly and pool area was outstanding
Stayed 4 nights in Sep 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Marcia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Kelley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean view room was nice, balcony was lovely, grateful to have a freezer/fridge combo. Everything was very clean. The room attendant helpful in getting extra towel/washcloth. Food options were limited at the hotel and on the island compared to other resort areas.
Stayed 2 nights in Sep 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the Hotel and staff was very nice and friendly, As far as the food, there’s better options on the island We definitely will revisit!!
Stayed 3 nights in Sep 2024

8/10 Good

Steven P., Williamson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Maintenance is starting to show
Stayed 3 nights in Aug 2024

10/10 Excellent

Misti, Charlotte

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location was wonderful, easy walk to beautiful beach and huge dunes. There were free bikes and bike paths all over the island (an untouched tropical paradise thru the center of the island). The room was spacious and clean. We had a difficult time getting enough bath towels each day. The restaurant food was just ok, and they seated us at a table that had not been wiped down. Also, there was a bit of an ant problem around the pool. And the ocean water is black at Jekyll Island. There was ping pong, corn hole, big jenga and big connect 4 to keep us entertained.
Stayed 4 nights in May 2024

10/10 Excellent

Terry

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Erin

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Residence Inn Marriott. The hotel was pet friendly and clean. The pool was super clean and refreshing. We loved our ocean front room. All of the staff were kind and happy to help us. We enjoyed our complimentary breakfast each morning. We would stay there again.
Stayed 3 nights in Aug 2024

8/10 Good

Clifford

Stayed 1 night in Aug 2024

8/10 Good

Michael, Norfolk

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
Comfortable stay, free breakfast, decent resort style dining options, and great beach access. Solid stay and would recommend
Stayed 5 nights in Jun 2024

10/10 Excellent

Greta

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful!
Stayed 3 nights in Jun 2024

8/10 Good

Minerva

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I took my 2 grandchildren there for a 4 day get away. The location was great. It was awesome having pool and beach access.
Stayed 4 nights in Jun 2024

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

chezi

Stayed 4 nights in May 2024

10/10 Excellent

Aridny

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how accommodating the hotel and staff was with our fur baby. Staff was very nice and helpful. Rooms were very nice, clean and fully stocked. I love that we were right in front of the beach, just a quick walk to the beach from the back of the hotel. It was a great stay at this hotel, Totally recommend!
Stayed 1 night in Jun 2024

10/10 Excellent

Cris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
We had an awesome experience. The whole facility is very clean and the staff are friendly and professional.
Stayed 2 nights in May 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Gwen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Upon checking in we were informed that our booked room was not available and that we would be downgraded (with the appropriate discount, of course). However, this was an anniversary trip for us and the room that we had booked was pretty important to us. The staff were not at all sympathetic or even helpful, only telling us to just check back the next day to see if another room was available. We bypassed the front desk and found the HR office where the lady there was so very nice and immediately set out to help us. She contacted the manager that was on site, and he immediately appeared and made everything good. We are so very appreciative of the result and it turned our whole vacation around! To their credit, there was a convention or two in the area, and I'm suring there were booking issues there. However, it didn't seem fair to bump us from our room for that reason or without any prior notification. I do recommend this hotel for a stay and the area is beautiful.
Stayed 3 nights in May 2024

4/10 Poor

Jennifer

Disliked: Staff & service
Was given wrong room then moved to an even worse one. We booked a king size bed and was given two queens. Then when we went down with all our luggage to get it right they gave us a smaller more akward shaped room with a king
Stayed 2 nights in May 2024

10/10 Excellent

Amelia

Stayed 1 night in May 2024

2/10 Terrible

Kimberly

Stayed 3 nights in Apr 2024

10/10 Excellent

ASHLEY, Jacksonville

Travelled with family
Liked: Amenities
Restaurant was delicious. Everyone is so friendly and helpful. Only complaint is the sleeper sofa mattress was very springy and worn out.
Stayed 1 night in Apr 2024