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Embassy Suites By Hilton Oahu Kapolei

3.5 star property
Hotel with 2 restaurants, near Wet'n'Wild Hawaii
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites By Hilton Oahu Kapolei

Exterior
Outdoor pool, open 8:00 AM to 10:00 PM, pool loungers
Exterior
1 bedroom, in-room safe, individually decorated, individually furnished
Free daily cooked-to-order breakfast

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
The price is NZ$566
includes taxes & fees
4 Jan - 5 Jan 2025

Explore the area

Map
725 Manawai Street, Kapolei, HI, 96707
  • Ka Makana Ali'i - The Center for West Oahu
    3 min drive
  • Sprigs Grille Restaurant
    1 min walk
  • Kualaka‘i / East Kapolei Station
    9 min drive
  • Kapolei, HI (JRF-Kalaeloa)
    4 min drive

Room options

View all photos for Premium Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, individually decorated, individually furnished

Premium Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LED TV
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, in-room safe, individually decorated, individually furnished

Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LED TV
  • 50 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

View from room

Suite, 1 Bedroom, Non Smoking, Balcony

Highlights

Balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Mini-fridge
  • 50 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Non Smoking

55-inch LED TV with satellite channels, TV

Premium Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LED TV
  • 30 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

55-inch LED TV with satellite channels, TV

Studio Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LED TV
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

55-inch LED TV with satellite channels, TV

Suite, 1 Bedroom, Non Smoking, Balcony

Highlights

Balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Mini-fridge
  • 50 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Premium Suite, 1 Bedroom, Non Smoking

55-inch LED TV with satellite channels, TV

Premium Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LED TV
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

55-inch LED TV with satellite channels, TV

Studio Suite, 2 Queen Beds, Non Smoking

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LED TV
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

55-inch LED TV with satellite channels, TV

Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LED TV
  • 50 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

55-inch LED TV with satellite channels, TV

Premium Suite, 2 Queen Beds, Non Smoking

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LED TV
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite, 1 Bedroom, Accessible, Non Smoking (w/ roll-in shower)

55-inch LED TV with satellite channels, TV

Premium Suite, 1 Bedroom, Accessible, Non Smoking (w/ roll-in shower)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LED TV
  • 30 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (mob/hearing acc w/ 3x3 shower)

1 bedroom, in-room safe, individually decorated, individually furnished

Studio, 1 King Bed, Accessible, Non Smoking (mob/hearing acc w/ 3x3 shower)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LED TV
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (hearing acc)

1 bedroom, in-room safe, individually decorated, individually furnished

Suite, 1 King Bed, Accessible, Non Smoking (hearing acc)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LED TV
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Accessible, Non Smoking (hearing acc)

55-inch LED TV with satellite channels, TV

Premium Suite, 1 Bedroom, Accessible, Non Smoking (hearing acc)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LED TV
  • 50 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (hearing acc)

55-inch LED TV with satellite channels, TV

Suite, 2 Queen Beds, Accessible, Non Smoking (hearing acc)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LED TV
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Balcony (w/ roll-in shower)

View from room

Suite, 2 Queen Beds, Accessible, Balcony (w/ roll-in shower)

Highlights

Balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Mini-fridge
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking (3x3 shower)

55-inch LED TV with satellite channels, TV

Suite, 1 Bedroom, Accessible, Non Smoking (3x3 shower)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LED TV
  • 50 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking (hearing acc)

55-inch LED TV with satellite channels, TV

Suite, 1 Bedroom, Accessible, Non Smoking (hearing acc)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LED TV
  • 50 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking (3x3 shower)

1 bedroom, in-room safe, individually decorated, individually furnished

Suite, 1 Bedroom, Accessible, Non Smoking (3x3 shower)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LED TV
  • 50 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking (hearing acc)

55-inch LED TV with satellite channels, TV

Suite, 1 Bedroom, Accessible, Non Smoking (hearing acc)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LED TV
  • 50 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

55-inch LED TV with satellite channels, TV

Studio Suite, 1 King Bed

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LED TV
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Accessible, Non Smoking (mob/hearing acc w/ 3x3 shower)

55-inch LED TV with satellite channels, TV

Studio, 2 Queen Beds, Accessible, Non Smoking (mob/hearing acc w/ 3x3 shower)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LED TV
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hampton Inn & Suites Oahu/Kapolei

Pool
Breakfast included
Parking included
Free WiFi
4.7 out of 5, Exceptional, (1004)
The price is NZ$430
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Hampton Inn & Suites Oahu/Kapolei

About the area

Kapolei

Embassy Suites By Hilton Oahu Kapolei puts you in the centre of Kapolei, 2.3 km (1.4 mi) from Wet'n'Wild Hawaii and 6.5 km (4.1 mi) from Paradise Cove Beach. Highlights at this hotel include 2 restaurants, 2 bars/lounges and an outdoor swimming pool. .The family restaurant, Sprigs Grill Restaurant, serves American cuisine and is open for breakfast and dinner. Enjoy the 24-hour gym, Hot tub, kids' swimming pool and pool loungers. 1200 square feet (111 square metres) of event facilities include a meeting room and conference space, and other business amenities include coworking space. Other amenities include free Wi-Fi in public areas, a free manager's reception and a snack bar/deli. Each morning free breakfast is served. There's also the convenience of self parking. .Places within a 15-minute drive of this 3.5-property class Kapolei hotel include Waikele Premium Outlets and White Plains Beach.

What's nearby

  • Ka Makana Ali'i - The Center for West Oahu - 3 min drive
  • Wet'n'Wild Hawaii - 3 min drive
  • Paradise Cove Beach - 7 min drive
  • Ko Olina Golf Club - 9 min drive
  • Ko Olina Marina - 9 min drive

Getting around

  • Keone‘ae / University of Hawaii - West Oahu Station - 9 min drive
  • Kualaka‘i / East Kapolei Station - 9 min drive
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.) - 23 min drive

Restaurants

  • ‪Zippy's Kapolei - ‬10 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Raising Cane's Chicken Fingers - ‬6 min walk
  • ‪Jack in the Box - ‬16 min walk

About this property

Embassy Suites By Hilton Oahu Kapolei

Hotel with 2 restaurants, near Wet'n'Wild Hawaii
Embassy Suites By Hilton Oahu Kapolei offers its guests a kids' pool, an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

Business amenities include a meeting room and coworking spaces. Event space at this hotel measures 1200 square feet (111 square metres) and includes conference space. The business-friendly Embassy Suites By Hilton Oahu Kapolei also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. You'll have access to the outdoor pool and health club at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Kapolei hotel.

  • 1 building
  • 180 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 2 bars or lounges
  • 1200 sq ft of conference space
  • 111 sq. m of conference space
  • Built in 2017
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Food/drink service (free)
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
Embassy Suites By Hilton Oahu Kapolei offers 180 air-conditioned accommodations with a safe and coffee/tea makers. This individually decorated and furnished accommodation has separate dining areas and includes double sofa beds. 55-inch LED televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 40 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available daily
  • 2 bars/lounges
  • 2 restaurants
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Gyu-Masu
  • Sprigs Grill Restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool
  • Outdoor pool (guest access)
  • Spa tub
  • TV in common areas

Family friendly

  • Children's pool
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Outdoor pool
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 1,200 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Beach towels
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge
  • Restaurant dining guides
  • Separate dining area
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 40.00 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. On-site parties or group events are strictly prohibited. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Free in-room WiFi has a 4-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hilton Oahu Kapolei Hotel
Embassy Suites Hilton Oahu Hotel
Embassy Suites Hilton Oahu Kapolei
Embassy Suites Hilton Oahu
Embassy Suites By Hilton Oahu Kapolei Hotel
Embassy Suites By Hilton Oahu Kapolei Kapolei
Embassy Suites By Hilton Oahu Kapolei Hotel Kapolei

Frequently asked questions

What is the cancellation policy at Embassy Suites By Hilton Oahu Kapolei?

Embassy Suites By Hilton Oahu Kapolei offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites By Hilton Oahu Kapolei?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Embassy Suites By Hilton Oahu Kapolei on 4 Jan 2025 start from NZ$565.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites By Hilton Oahu Kapolei?

Yep, Embassy Suites By Hilton Oahu Kapolei has a secured covered self car park with in/out privileges for USD 40.00 per night. Onsite parking is limited.

Are there any beaches close to Embassy Suites By Hilton Oahu Kapolei?

The closest beach to Embassy Suites By Hilton Oahu Kapolei is Ko Olina Beach Park (4.8 km).

Does Embassy Suites By Hilton Oahu Kapolei have a pool?

Embassy Suites By Hilton Oahu Kapolei has a pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 10:00 PM.

What luxury perks are available at Embassy Suites By Hilton Oahu Kapolei?

Embassy Suites By Hilton Oahu Kapolei features an outdoor pool, 1 hot tub and 2 restaurants.

Is Embassy Suites By Hilton Oahu Kapolei family-friendly?

You bet! With amenities such as a children's pool, children's meals and free food shopping service, it's no surprise that Embassy Suites By Hilton Oahu Kapolei is a hit with families.

Does Embassy Suites By Hilton Oahu Kapolei serve breakfast?

Yep, our visitors give top marks to the free cooked-to-order breakfast here! Available daily, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Embassy Suites By Hilton Oahu Kapolei?

No, Embassy Suites By Hilton Oahu Kapolei does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites By Hilton Oahu Kapolei?

Yep, you can grab a meal at Embassy Suites By Hilton Oahu Kapolei's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Embassy Suites By Hilton Oahu Kapolei?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Embassy Suites By Hilton Oahu Kapolei Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 723 out of 1002 reviews" "
Rating 8 - Good. 185 out of 1002 reviews" "
Rating 6 - Okay. 61 out of 1002 reviews" "
Rating 4 - Poor. 24 out of 1002 reviews" "
Rating 2 - Terrible. 9 out of 1002 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Norlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept property and excellent breakfast.
Stayed 4 nights in Sep 2024

10/10 Excellent

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here!! Breakfast was awesome, the bar was awesome, and all of the amentities were great as well as cleanliness
Stayed 6 nights in Sep 2024

4/10 Poor

Zhijian

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Faulty fire alarm going off all night could not get a decent night’s sleep, other than that the staff was nice and we received 2 free drinks
Stayed 1 night in Sep 2024

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Really liked the layout of the room. Very comfortable for two people.
Stayed 4 nights in Sep 2024

10/10 Excellent

remie, Daly City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect
Stayed 7 nights in Sep 2024

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, property conditions & facilities
The original room was dirty but when we spoke to the front desk they got us into a fresh room and our stay was enjoyable.
Stayed 3 nights in Sep 2024

10/10 Excellent

Rob

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an awesome stay. Front desk always helpful and the breakfast crew was top notch! Especially Jade! She always said good morning and asked us about our day.
Stayed 5 nights in Sep 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and made ha feel welcomed
Stayed 4 nights in Sep 2024

10/10 Excellent

Moneli Jina

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here and we love it. We also love the amazing complimentary breakfast in the mornings. And the staff is also amazing and friendly. We will stay here everytime we are in town. 🙂
Stayed 2 nights in Sep 2024

10/10 Excellent

Miriam

Stayed 7 nights in Sep 2024

10/10 Excellent

Laura

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve started here for our family vacation for four years in a row ! The daily breakfast is something we all look forward to and the staff is friendly and accommodating. We will definitely be returning on the future.
Stayed 10 nights in Sep 2024

10/10 Excellent

Paige

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2024

8/10 Good

Kristin

Liked: Amenities
Our stay was great. We liked the options of two different places to eat. Shortly after we got here we received a phone call that someone had hit our rental car. The staff member called us immediately and was incredibly helpful and professional. We are both glad we stayed at this property.
Stayed 1 night in Sep 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

8/10 Good

Gary A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, abundant breakfast, nice employees. Hated having to pay to park on site.
Stayed 6 nights in Sep 2024

6/10 Okay

Michael King Ho, Peterborough

Business traveller
Liked: Amenities, property conditions & facilities
Staff should remind customers at check-in that tap won't work for large amounts, and to insert chip instead. The floor cleaning in the unit could be improved, I found scraps of debris that was carried in from previous cleaning. The Japanese restaurant food was good, but the service varied widely from night to night.
Stayed 3 nights in Aug 2024

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Embassy Suite Kapolei Diamond Service
It is rare to find people taking their jobs seriously. Every single employee that I encountered at Embassy Suites Kapolei was doing a fantastic job of customer service. Every single employee was showing true dedication. This is so rare nowadays, but it was greatly appreciated at this location. The breakfast was top notch too, and above other locations or any other hotel that offers this service.
Stayed 2 nights in Sep 2024

8/10 Good

Jocelyn

Liked: Amenities
Nice and clean.
Stayed 1 night in May 2024

8/10 Good

Judith, Fredericksburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grounds could be beautiful if they were a bit more managed.
Stayed 1 night in Sep 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Graciela

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
The room was not as clean as expected . Laundry room as convenient as it is very dirty machines and overall laundry room…. Breakfast was good and good service..,needs improvement on the cleaning department….
Stayed 3 nights in Aug 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and grounds are well kept. Breakfast is excellent. The staff are very attentive. I wish they offer a room with kitchen or bigger refrigerator. Parking fee is too much considering they have a big parking space.
Stayed 5 nights in Aug 2024