F ZEEN KEFALONIA - Adults Only

5.0 star property
Adults-only oceanfront luxury
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for F ZEEN KEFALONIA - Adults Only

Hillside Retreat | View from room
Superior Raw Retreat with Pool | View from room
Luxury Retreat | View from room
Reception
Exterior detail

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • On private beach
    On private beach
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Lourdas Beach Road, Livathos, Kefalonia, Kefalonia Island, 28083
  • Lourdas Beach
    1 min walk
  • Kanali Beach
    6 min drive
  • Trapezaki Beach
    10 min drive
  • Argostolion (EFL-Kefalonia Island Intl.)
    15 min drive

Room options

Superior Raw Retreat with Pool

Highlights

Furnished patio
Soundproofed
Private pool
Air conditioning
LCD TV
Ceiling fan
Pillow-top bed
Blackout curtains
  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Two Bedroom Villa

Highlights

Furnished patio
Soundproofed
Private pool
Air conditioning
LCD TV
Pillow-top bed
Premium bedding
Ceiling fan
  • 80 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Superior Raw Retreat Side Sea View

Highlights

Furnished patio
Soundproofed
Private pool
Air conditioning
LCD TV
Ceiling fan
Pillow-top bed
Blackout curtains
  • 29.8 sq m
  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Superior Raw Retreat

Highlights

Furnished patio
Soundproofed
Private pool
Air conditioning
LCD TV
Ceiling fan
Pillow-top bed
Blackout curtains
  • 29.8 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Suite 100

Highlights

Furnished patio
Separate sitting area
Soundproofed
Private pool
Air conditioning
LCD TV
Pillow-top bed
Premium bedding
  • 54 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

One Bedroom Villa

Highlights

Furnished patio
Soundproofed
Private pool
Air conditioning
LCD TV
Ceiling fan
Pillow-top bed
Blackout curtains
  • Sea view
  • Sleeps 2
  • 1 King Bed

Terraced Penthouse

Highlights

Furnished patio
Separate sitting area
Soundproofed
Private pool
Air conditioning
LCD TV
Pillow-top bed
Premium bedding
  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Suite 103

Highlights

Furnished patio
Separate sitting area
Soundproofed
Private pool
Air conditioning
LCD TV
Pillow-top bed
Premium bedding
  • 43 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Classic Garden Retreat

Highlights

Furnished patio
Soundproofed
Private pool
Air conditioning
LCD TV
Ceiling fan
Pillow-top bed
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Forest Retreat

Highlights

Furnished patio
Separate sitting area
Soundproofed
Private pool
Air conditioning
LCD TV
Pillow-top bed
Premium bedding
  • 43 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Classic Retreat

Highlights

Furnished patio
Soundproofed
Private pool
Air conditioning
LCD TV
Ceiling fan
Pillow-top bed
Blackout curtains
  • 20 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Three Bedroom Villa

Highlights

Furnished patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Private pool
Air conditioning
  • 140 sq m
  • Sea view
  • Sleeps 6
  • 1 Queen Bed and 4 Single Beds

Luxury Retreat

Highlights

Furnished patio
Soundproofed
Private pool
Air conditioning
LCD TV
Ceiling fan
Pillow-top bed
Blackout curtains
  • 38 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Superior Raw Mezzanine

Highlights

Furnished patio
Separate sitting area
Soundproofed
Private pool
Air conditioning
LCD TV
Pillow-top bed
Premium bedding
  • 44 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Superior Retreat

Highlights

Furnished patio
Soundproofed
Private pool
Air conditioning
LCD TV
Ceiling fan
Pillow-top bed
Blackout curtains
  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Hillside Retreat

Highlights

Furnished patio
Soundproofed
Private pool
Air conditioning
LCD TV
Ceiling fan
Pillow-top bed
Blackout curtains
  • 40 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Argostoli

A luxury stay in Kefalonia awaits you at F ZEEN KEFALONIA - Adults Only. Within steps you'll find Ionian Sea and Lourdas Beach. Highlights at this beachfront hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at Idor can include deep-tissue massages, Thai massages and detox wraps along with aromatherapy and reflexology. For a drink, you can stop by the hotel's own beach bar. Spend the day at the private beach where you'll find umbrellas, and enjoy the on-site gym and outdoor tennis court. Other amenities include free Wi-Fi in public areas, a free manager's reception and a Turkish bath/hammam. Free buffet breakfast is available daily between 8:00 AM and 11:00 AM. There's also free valet parking, along with the convenience of an airport shuttle. .In proximity to this 5-property class Kefalonia hotel you'll find Port of Argostoli.

What's nearby

  • Lourdas Beach - 1 min walk - 0.1 km
  • Trapezaki Beach - 10 min drive - 4.2 km
  • Monastery of Agios Gerasimos - 12 min drive - 9.3 km
  • Port of Argostoli - 18 min drive - 17.5 km
  • Pessada Beach - 19 min drive - 9.2 km

Getting around

  • Argostolion (EFL-Kefalonia Island Intl.) - 15 min drive

Restaurants

  • ‪Hemingway Bar & Bistro - ‬3 min walk
  • ‪Casa De Blue Restaurant And Bar - ‬2 min drive
  • ‪Cafe Marina - ‬12 min drive
  • ‪Lorraine's Magic Hill - ‬2 min walk
  • ‪Klimatis Restaurant - ‬1 min walk

About this property

F ZEEN KEFALONIA - Adults Only

Adults-only oceanfront luxury
Step outside to unwind on the sandy beach. At F ZEEN KEFALONIA - Adults Only, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as snorkelling and kayaking.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a beach bar. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a seasonal outdoor pool, outdoor tennis courts and a steam room. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Kefalonia hotel.

  • 63 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Library
  • Terrace
  • Garden
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
F ZEEN KEFALONIA - Adults Only offers 63 accommodations, which are accessible via exterior corridors and feature private pools and laptop-compatible safes. Rooms open to furnished patios. Pillowtop beds feature premium bedding. LCD televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and designer toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include espresso makers and complimentary bottles of water. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Idor. Services include deep-tissue massages, sports massages, Thai massages and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

English, French, Greek

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • Couples/private dining
  • Free daily manager's reception

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift (single-level property)

More

  • Designated smoking areas
  • Mosquito nets
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • 2 private bathrooms
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Private pool

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 45 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 1102730

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 28 April and close on 31 October.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 16 years old aren't allowed.

Property is also known as

F Zeen Hotel Kefalonia
F Zeen Hotel
F Zeen Kefalonia
F Zeen
F Zeen
F Zeen Kefalonia Kefalonia
F ZEEN KEFALONIA - Adults Only Hotel
F ZEEN KEFALONIA - Adults Only Kefalonia
F ZEEN KEFALONIA - Adults Only Hotel Kefalonia

Frequently asked questions

Is parking available at F ZEEN KEFALONIA - Adults Only?

Yep, F ZEEN KEFALONIA - Adults Only has a free self car park and free valet parking.

Are there any beaches close to F ZEEN KEFALONIA - Adults Only?

Yep, F ZEEN KEFALONIA - Adults Only is a short 1-minute walk from Lourdas Beach. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find water sports equipment and motor boats.

Is there a spa on site at F ZEEN KEFALONIA - Adults Only?

Yep, Idor is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does F ZEEN KEFALONIA - Adults Only have a pool?

F ZEEN KEFALONIA - Adults Only has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open from April 28 to October 31.

What luxury perks are available at F ZEEN KEFALONIA - Adults Only?

F ZEEN KEFALONIA - Adults Only features a private beach, a full-service spa and free pool cabanas. All guestrooms come with private pools, pillowtop beds and premium bedding.

What makes F ZEEN KEFALONIA - Adults Only a romantic place to stay?

A private beach and couples dining, as well as private pools and rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at F ZEEN KEFALONIA - Adults Only.

Is F ZEEN KEFALONIA - Adults Only family-friendly?

No, F ZEEN KEFALONIA - Adults Only is an adults-only property.

Are there hot tubs in the rooms at F ZEEN KEFALONIA - Adults Only?

No, but there are private pools in the guestrooms.

Does F ZEEN KEFALONIA - Adults Only serve breakfast?

Sure does, complimentary buffet brekkie is served daily between 8:00 AM and 11:00 AM.

Is there a free airport shuttle available at F ZEEN KEFALONIA - Adults Only?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at F ZEEN KEFALONIA - Adults Only?

Yep, they've got a beach bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at F ZEEN KEFALONIA - Adults Only?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at F ZEEN KEFALONIA - Adults Only?

No, pets are not allowed.

F ZEEN KEFALONIA - Adults Only Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 184 out of 225 reviews" "
Rating 8 - Good. 33 out of 225 reviews" "
Rating 6 - Okay. 5 out of 225 reviews" "
Rating 4 - Poor. 1 out of 225 reviews" "
Rating 2 - Terrible. 2 out of 225 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The F Zeen is one of the best places I have stayed at. Not only the Staff is super nice and friendly, but the entire place is like a dream. The atmosphere is so relaxed and peaceful. So many things to be done around the resort and in close proximity.
Stayed 3 nights in Aug 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect spot in Kephalonia
Amazing island and great vacation. The hotel is super; enjoyed a lot the activities and facilities.
Stayed 4 nights in Jul 2024

10/10 Excellent

Kimberley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fzeen is definitely one to return to. The hotel is stunning the staff are amazing and so many classes to keep the family occupied along with lots of tavernas just outside the hotel to give you a change of scenery. We absolutely loved hotel Fzeen
Stayed 7 nights in Jul 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
The property and its grounds are beautiful. Breakfast is amazing, so much to choose from and so fresh. The pools are great. The best part is all the staff - so friendly and welcoming. The classes were all great from yoga to Pilates to hiit and the food was delicious too. We had a wonderful week stay here. The ability to use the sups and kayaks was a bonus too and good gym that wasn’t busy, not any fractional plates for the squat rack though!
Stayed 5 nights in Jul 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
I had a great stay but there were some little niggles, as the hotel has grown, it’s had to put policies in place and have different staff and that has led to less of a family feel. As a solo traveller, this made a big difference to me. I was made to feel the same as any other guest, and whilst this is nice for the other guests to not have favourites, after 10 visits I just expected a little more.
Stayed 7 nights in Jun 2024

10/10 Excellent

Mark, Lititz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property spread across the hillside overlooking the ocean. We enjoyed the many pools that were available, some are more private than others. Dinner was great at both restaurants with excellent food. The staff were friendly and we always got assistance when asked. The drive down the hillside to the resort takes some patience and skill but it didn’t affect our vacation. Excellent beach access with restaurant and chairs.
Stayed 4 nights in Jun 2024

10/10 Excellent

Chelsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is one of a kind. Tranquil, lush surroundings and well maintained. The staff are attentive and friendly, particularly Alexis and Jeti! The food at the property is lovely but expensive. There is plenty of choice for tavernas and restaurants just outside the hotel. We were very sad to leave but will be back next year!
Stayed 7 nights in Jun 2024

10/10 Excellent

Miss

Stayed 3 nights in May 2024

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
private and well secluded
Stayed 3 nights in Oct 2023

10/10 Excellent

Valeriya, Clearwater

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

2/10 Terrible

Antoine

Disliked: Cleanliness, property conditions & facilities, room comfort
Not a 5-star Hotel
We have been to many 5 star hotels in our lives, but the FZeen is as disappointing as it could be for a 5-star hotel. Upon arrival at Noon, the room wasn't ready, which is fine and understandable. We therefore left for the day in order to enjoy the beach. As we came back at 6-7PM, we were shown our room, and boy was it disappointing. We took the 2nd most expensive room which was a private raw retreat with a pool. This was almost 1,000 euros a night. When we got into the room, the view was just a joke. We had a view over the gym's roof, and the parking of the hotel's staff. We therefore asked if there was anything else, and we were told no, the hotel is fully booked. We told them we were not satisfied with this, and it was unacceptable. We asked them "There is no one checking tomorrow?" we were told no. Before leaving, the girl, who honestly couldn't care less about us, told us we could get the "100" room, but it would be an upgrade. We told her we wouldn't be paying for an upgrade because what was sold to us was unacceptable. She then proceeded to tell us that the reservation office would call us first thing in the morning to see what could be done. As you would have guest, they never called, and we had to call them. Obviously, we had to repeat everything, which is unacceptable again for a 5-star hotel. We were told that a room could be available, which apparently was not possible the day before. Anyways, as we were not there, we told them that we couldn't see the room, a
Stayed 3 nights in Aug 2023

10/10 Excellent

Fred

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed before and this is one of the nicest unique hotels in the world. Everything is top notch. Rooms, Service, Amenities are the best of the best
Stayed 1 night in Aug 2023

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

Kirkor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved FZeen. Will definitely be crack.
Stayed 8 nights in Jul 2023

10/10 Excellent

Nikos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible experience. The superior raw retreat room was completely private, including its yard and pool. The team was very polite and helpful with any requests we had and stayed on top of offering us transportation/any other thing we may need. Petros from the reception was especially kind to us and made us feel very welcomed. The only thing not matching the excellence of the hotel was the food and drinks. Nothing on the menu was terrible, but it was not nearly as memorable as the experience/layout of the hotel.
Stayed 1 night in Aug 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jul 2023

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent choice. Exceeded our expectations. Suite and dining excellent. Had a great time. Hotel has a very good location. The only downside if we can mention one is that you cannot park on the property but across the street. Will definitely go back when we return to Kefalonia
Stayed 5 nights in Jul 2023

10/10 Excellent

Paul

Stayed 7 nights in Jul 2023

10/10 Excellent

Ian Patrick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are the best. Hotel has everything. Breakfast is delicious
Stayed 7 nights in Jul 2023

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was our 3rd visit to the beautiful island of Kefalonia but our first of hopefully many more to this wonderful hotel … nothing was too much trouble for the staff, and everything was done with a smile .. the facilities were excellent and worth every penny. Thank you for a wonderful holiday !
Stayed 14 nights in Jun 2023

6/10 Okay

Ahmed

Travelled with family
Liked: Staff & service, property conditions & facilities
We took three rooms which were towards the end of the resort near the beach. Outside of the rooms had a slight smell of sewage. We complained but nothing was done. This must be a more complicated issue that they are aware of and cannot resolve. The room had air conditioning with a light indicating the temperature which was so large and bright that it kept us up at night. We attended the outside cinema and were excited to eat some popcorn to later hear that they had no more popcorn available - movie and no popcorn?? Finally their loyalty program which they promoted from the onset of our stay to use as a discount for the restaurants and boutique shop turned out to be useless. They initially said we could not use it because we had not booked directly with the hotel and instead through a 3rd party such as Expedia and then when we pushed them harder they said we did not reach the minimum of 10,000 points. They should have explained it better at the onset or just scrap this program entirely as it only frustrated me more when I would have been happy paying what I did not knowing of this supposed program.
Stayed 4 nights in Jun 2023

10/10 Excellent

Cindy, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful hotel. The staff are all so friendly and helpful, genuinely wanting guests to have a good experience. The food across both restaurants is excellent too. We had a suite with a private pool overlooking the sea. It was excellent. We would not hesitate to come back.
Stayed 7 nights in Jun 2023

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lovely hotel and great service. Very close to the beach and many activities available.
Stayed 1 night in Aug 2022

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what the doctor ordered
End of season relax. Understated quality. Expensive dining. Exceptional staff.
Stayed 7 nights in Oct 2022