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Sheraton Grand Mirage Resort, Gold Coast

5.0 star property
Hotel with private beach, 2 outdoor pools

Photo gallery for Sheraton Grand Mirage Resort, Gold Coast

2 outdoor pools
Private beach nearby, beach towels
118-cm LCD TV with satellite channels, TV, iPod dock
View from property
Private beach nearby, beach towels

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Laundry
The current price is NZ$385
includes taxes & fees
28 Apr - 29 Apr

Explore the area

Map
71 Sea World Drive, Main Beach, QLD, 4217
  • Marina Mirage Shopping Centre
    ‪3 min walk‬
  • Sea World
    ‪12 min walk‬
  • Broadwater Parklands
    ‪3 min drive‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪41 min drive‬

Room options

View all photos for Room, 1 King Bed, Garden View, Ground Floor

Minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed, Garden View, Ground Floor

Highlights

Terrace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Shower/bath combination
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial Ocean View

Minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed, Partial Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Hairdryer
  • Partial ocean view
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed

Minibar, in-room safe, desk, blackout curtains

Studio, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Hairdryer
  • 48 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Garden View, Ground Floor

Room, 2 Queen Beds, Garden View, Ground Floor

Room, 2 Queen Beds, Garden View, Ground Floor

Highlights

Terrace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Shower/bath combination
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Resort View

View from room

Room, 1 King Bed, Non Smoking, Resort View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Hairdryer
  • Resort view
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Resort View

Room, 2 Queen Beds, Non Smoking, Resort View

Room, 2 Queen Beds, Non Smoking, Resort View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Hairdryer
  • Resort view
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Lagoon View, Ground Floor

Room, 2 Queen Beds, Lagoon View, Ground Floor

Room, 2 Queen Beds, Lagoon View, Ground Floor

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Hairdryer
  • Lagoon view
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Lagoon View, Ground Floor

Room, 1 King Bed, Lagoon View, Ground Floor

Room, 1 King Bed, Lagoon View, Ground Floor

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Hairdryer
  • Lagoon view
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms

Villa, 2 Bedrooms

Villa, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
2 bedrooms
Blackout curtains
Shower/bath combination
  • 152 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Resort View

Suite, 1 Bedroom, Resort View | Living area

Suite, 1 Bedroom, Resort View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
  • Resort view
  • 93 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Hairdryer
  • Ocean view
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Resort View, Corner

Minibar, in-room safe, desk, blackout curtains

Studio, 1 King Bed with Sofa bed, Resort View, Corner

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Hairdryer
  • Resort view
  • 48 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Partial Ocean View

Room, 2 Queen Beds, Partial Ocean View

Room, 2 Queen Beds, Partial Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Hairdryer
  • Partial ocean view
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Partial Ocean View

Minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Partial Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
  • Partial ocean view
  • 93 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Garden View, Ground Floor

Minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Garden View, Ground Floor

Highlights

Terrace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • 115 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Gold Coast

You'll be connected to a shopping centre at Sheraton Grand Mirage Resort, Gold Coast, and within steps of Mariner's Cove Marina and Marina Mirage Shopping Centre. Highlights at this beach hotel include 2 outdoor swimming pools, 2 bars/lounges and a nearby private beach. .The restaurant, Terraces Restaurant, serves seafood and is open for breakfast, lunch and dinner. Pearls Bar is the hotel's own lobby lounge, serving drinks along with lunch and light fare. Enjoy the gym and kids' swimming pool. Meeting rooms, conference space, and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning English breakfast is served between 6:00 AM and 10:30 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this Main Beach hotel include Cavill Avenue and The Star Gold Coast.

What's nearby

  • Marina Mirage Shopping Centre - 3 min walk - 0.3 km
  • Sea World - 12 min walk - 1.1 km
  • Surfers Paradise Beach - 3 min drive - 2.4 km
  • Broadwater Parklands - 3 min drive - 3.1 km
  • Cavill Avenue - 5 min drive - 4.5 km

Getting around

  • Cypress Avenue Station - 6 min drive
  • Helensvale Station - 18 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 41 min drive

Restaurants

  • ‪Marina Mirage - ‬4 min walk
  • ‪Jasmine Room - ‬3 min drive
  • ‪Southport Surf Club - ‬11 min walk
  • ‪Peters Fish Market - ‬7 min walk
  • ‪Imperial Marina - ‬7 min walk

About this property

Sheraton Grand Mirage Resort, Gold Coast

Hotel with private beach, 2 outdoor pools
Unwind on the private sandy beach, located just 10 metres away. Cool off in one of the 2 outdoor swimming pools at Sheraton Grand Mirage Resort, Gold Coast, and enjoy amenities such as a children's pool and a fitness centre.

There's a restaurant on site, along with 2 coffee shops/cafes. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. This beach hotel also offers a garden and a terrace. For a fee, parking is available.

This Gold Coast hotel is smoke free.

  • 295 guestrooms or units
  • 3 levels
  • 2 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • Built in 1987
  • Towels for the beach
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Sheraton Grand Mirage Resort, Gold Coast offers 295 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and minibars. 118-cm LCD televisions come with satellite channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

This Gold Coast hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include change of bedsheets.

Languages

Chinese (Mandarin), English, French, German, Indonesian, Japanese

Similar properties

2 outdoor pools, pool cabanas (surcharge), pool umbrellas

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  • Pool
  • Hot tub
  • Spa
  • Waterslide
4.6 out of 5, Wonderful, 1,004 reviews
The price is NZ$428
includes taxes & fees
5 May - 6 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Limo/town car service
  • Parking on site (AUD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily English breakfast available 6:00 AM to 10:30 AM for a fee: AUD 25 to 52 for adults and AUD 20 to 50 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas

Restaurants on site

  • Oasis Pool Bar
  • Oyster Bar and Grill
  • Pearls Bar
  • Terraces Restaurant

Things to do

  • 2 outdoor pools
  • Children's pool
  • Gym

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach towels
  • Direct access to a private beach
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 118-cm LCD TV with satellite channels
  • IPod dock
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 100
Express check-out available

Special check-in instructions

The property charges 1.95 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 75.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 150 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately AUD 25.00 to 52.00 for adults and AUD 20.00 to 50.00 for children
  • Self-parking fee: AUD 20.00 per day (in/out privileges)
  • Late check-out fee: AUD 100 (subject to availability)
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.95 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Sheraton Mirage Gold Coast Main Beach
Sheraton Mirage Resort Gold Coast Main Beach
Main Beach Sheraton
Sheraton Main Beach
Sheraton Mirage Hotel Main Beach
Sheraton Mirage Resort & Spa Gold Coast Main Beach, Australia
Sheraton Grand Mirage Resort Gold Coast Main Beach
Sheraton Grand Mirage Gold Coast Main Beach
Sheraton Grand Mirage Resort Gold Coast
Sheraton Grand Mirage Gold Coast
Sheraton Grand Mirage Resort, Gold Coast Main Beach, Australia
Sheraton Grand Mirage Resort, Gold Coast Hotel
Sheraton Grand Mirage Resort, Gold Coast Main Beach
Sheraton Grand Mirage Resort, Gold Coast Hotel Main Beach

Frequently asked questions

What is the cancellation policy at Sheraton Grand Mirage Resort, Gold Coast?

Sheraton Grand Mirage Resort, Gold Coast offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Grand Mirage Resort, Gold Coast?

As of 27 Apr 2025, prices found for a 1-night stay for 2 adults at Sheraton Grand Mirage Resort, Gold Coast on 28 Apr 2025 start from NZ$385.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Grand Mirage Resort, Gold Coast?

Yep, Sheraton Grand Mirage Resort, Gold Coast has a self car park with in/out privileges for AUD 20.00 per day.

Are there any beaches close to Sheraton Grand Mirage Resort, Gold Coast?

Yep, Sheraton Grand Mirage Resort, Gold Coast is a short 9-minute walk from Main Beach. Fun beach activities include body boarding, sailing and swimming.

Does Sheraton Grand Mirage Resort, Gold Coast have a pool?

Yep, and guests love it! Sheraton Grand Mirage Resort, Gold Coast has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

Is Sheraton Grand Mirage Resort, Gold Coast family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Grand Mirage Resort, Gold Coast is a hit with families.

Does Sheraton Grand Mirage Resort, Gold Coast serve breakfast?

Yeah, English brekkie is offered daily from 6:00 AM to 10:30 AM.

Is there a free airport shuttle available at Sheraton Grand Mirage Resort, Gold Coast?

No, Sheraton Grand Mirage Resort, Gold Coast does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Grand Mirage Resort, Gold Coast?

Yep, they've got a poolside bar and an onsite restaurant that serves seafood. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Grand Mirage Resort, Gold Coast?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Sheraton Grand Mirage Resort, Gold Coast?

No, pets are not allowed.

Sheraton Grand Mirage Resort, Gold Coast Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 561 out of 1002 reviews
Rating 8 - Good. 236 out of 1002 reviews
Rating 6 - Okay. 116 out of 1002 reviews
Rating 4 - Poor. 56 out of 1002 reviews
Rating 2 - Terrible. 33 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room looked out to the pool and ocean which were quite stunning. Everything in our room was as expected and we enjoyed immence peace and quiet. It was a wonderful get away.
Stayed 2 nights in Mar 2025

6/10 Okay

Shanae

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Great pool, although not maintained and clean. Could be great, facilities need an upgrade or maintained. Broken umbrellas, ice machines, drink dispensers, can’t sit of some pool loungers as trees in the way, all pools were dirty or debris, very very limited resturant.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kevyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed 1 night but a pleasant experience
Stayed 1 night in Feb 2025

4/10 Poor

Andrew

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Brett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Saso

Travelled with family
Beach front location was excellent but as a whole it could do with a refresh as rooms are looking a little run down. Had a wonderful stay nonetheless.
Stayed 10 nights in Jan 2025

10/10 Excellent

Troy

Stayed 1 night in Jan 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Loved being very close to Surfers without the riff raff!
Stayed 3 nights in Jan 2025

10/10 Excellent

Harbik

Travelled with family and small children
Liked: Staff & service
Love the property and great for families, however some care is needed of the overall property in terms of being clean. Specially the swimming pool has broken tiles that make is discusting and for some reson my shorts tunred yellow after a few days in the pool.
Stayed 5 nights in Jan 2025

10/10 Excellent

Pedeta

Stayed 6 nights in Jan 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
5 star all the way. Very Waikiki Outrigger classy
Stayed 7 nights in Jan 2025

6/10 Okay

William

Disliked: Cleanliness

Not 4 star

Charged parking for full week stay - had to use a seperate scan app instead of just registering your vehicle. No hot water on last morning in multiple rooms, rooms not vacuumed, ground floor hallway smelled of mold
Stayed 5 nights in Jan 2025

2/10 Terrible

Renee

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is in dire need of renovation. We only stayed a night before changing hotels as it was so bad. There were so many problems but to name a few: - terrible musty smell in reception upon entry - old run down rooms with stained bath tubs, chipped walls, mouldy bathrooms - for over $800 per night - ridiculous - pool old and dirty - creepy crawly in the pool and men scooping old leaves at 11am - Rusty exterior, run down decks and pool features - buffet breakfast poorly set up with no crockery and cutlery available, many food items run out, poor selection of fruit etc - Veuve bar at pool - good idea - but not even set up properly, no ice, no Veuve glasses, poor barman didn’t even have the ingredients available in the bar to make one of only five or so Veuve cocktails on the menu - he was so frustrated and apologetic - Staff were great - let down by facilities Do yourself a favour and stay at the Langham for an amazing time!
Stayed 7 nights in Jan 2025

6/10 Okay

Kheshav

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place needs a good renovation. The pool is filthy . Rooms are dusty . Not worth the price
Stayed 7 nights in Jan 2025

4/10 Poor

Lisa

Travelled with family
Disliked: Cleanliness, staff & service, room comfort

Very disappointing

The worst stay I have ever had at a Marriott or Sheraton property. Not what I expected as I have always had a wonderful experience with these brands. Issue after issue getting our room serviced properly. Resort overcrowded and service was terrible.
Stayed 6 nights in Dec 2024

10/10 Excellent

Mohamed

Stayed 3 nights in Dec 2024

6/10 Okay

Bronte

Travelled with partner
Liked: Staff & service
My partner and I stayed here over the new years period. The resort is beautiful and the staff are friendly and lovely. The pool is great along with the pool bar. In saying that, I’d still rate it average for a resort as there were limited restaurants available within the resort and outside that fits those with special dietary requirements. Other things that made me score this as average was the room had lots of ants and our room was only serviced once the entire stay despite putting down the card to have our room cleaned. We were also charged for something from the minibar we did not take, however this was addressed by one of the friendly receptionists! I feel like there could be so much potential eg. An onsite gym, other dining options, perhaps a convenient store etc especially considering the location is abit out of the way from the main part of the GC. Overall, had a great still though!
Stayed 4 nights in Dec 2024

8/10 Good

Rowayne

Liked: Cleanliness, room comfort
Stayed 6 nights in Dec 2024

8/10 Good

Andrew

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Great hotel and location. Direct access to beach and pool facilities in hotel, service is great from front desk, dining, pool. Would recommend.
Stayed 7 nights in Dec 2024

6/10 Okay

Scott David

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

darryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So happy with a touch of sadness

Its was fabulous! It was sad that pool staff show poor human nature ( two guys). It was reported and it was note by management, however, damage was done from experience - sad! I would return as I had booked 3 room for family and friends
Stayed 2 nights in Dec 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

4/10 Poor

Suzi

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Outdated, no daily house keeping services provided despite being advertised. Very limited tv channels. Pool hospitality services very poor, waited 2 hours pool side for fish and chips and then another 40 mins post complaint. Upon checkout, invoiced twice on a number of items. Spent 30 mins personally reconciling the final account on check out. Very disappointed overall.
Stayed 2 nights in Dec 2024

8/10 Good

Albert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great setting
Stayed 1 night in Dec 2024

8/10 Good

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 3 nights in Dec 2024