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Ubumwe Grande Hotel

4.0 star property
Hotel in Kigali with fitness centre and rooftop terrace

Photo gallery for Ubumwe Grande Hotel

Fountain
Lobby sitting area
Bar (on property)
Courtyard
In-room safe, individually furnished, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • Laundry
  • Housekeeping
The current price is NZ$353
includes taxes & fees
5 Mar - 6 Mar

Explore the area

Map
KN 67 Street, Kigali, Kigali, 1306
  • Union Trade Center
    ‪3 min walk‬
  • Kigali Genocide Memorial Centre
    ‪5 min drive‬
  • Mambas Club
    ‪6 min drive‬
  • Kigali (KGL-Kigali Intl.)
    ‪25 min drive‬

Room options

View all photos for Classic Twin Room

In-room safe, individually furnished, desk, laptop workspace

Classic Twin Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Pillow menu
Hairdryer
Electric kettle
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, Accessible

Classic Room, Accessible

Classic Room, Accessible

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Pillow menu
Hairdryer
Electric kettle
  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room, Balcony

Junior Room, Balcony | Terrace/patio

Junior Room, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Pillow menu
Bathrobes
  • 52 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Pillow menu
  • 96 sq m
  • Mountain view
  • Sleeps 4
  • 2 King Beds and 1 Single Sofa Bed

View all photos for Classic Room, 1 King Bed

In-room safe, individually furnished, desk, laptop workspace

Classic Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Pillow menu
Hairdryer
Electric kettle
  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, Terrace, Mountain View

Classic Room, Terrace, Mountain View

Classic Room, Terrace, Mountain View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Pillow menu
Hairdryer
Electric kettle
  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room

Junior Room | Private kitchen

Junior Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Pillow menu
Hairdryer
Electric kettle
  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

In-room safe, individually furnished, desk, laptop workspace

Deluxe Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Pillow menu
Hairdryer
Electric kettle
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room

Classic Room

Classic Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Pillow menu
Hairdryer
Electric kettle
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Apartment, 1 Bedroom

Executive Apartment, 1 Bedroom

Executive Apartment, 1 Bedroom

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Pillow menu
Separate bedroom
Hairdryer
  • 77 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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The price is NZ$390
for 1 room
includes taxes & fees
9 Mar - 10 Mar
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About the area

Kigali

Ubumwe Grande Hotel places you steps from Union Trade Center and within a 20-minute stroll of Ntarama Church. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .At the hotel's own lounge bar, you can stop for a drink. Meeting rooms and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. There's also the convenience of an airport shuttle. .Near this 4-property class Kigali hotel, you'll find Kigali Convention Centre.

What's nearby

  • Union Trade Center - 3 min walk
  • Kigali Genocide Memorial Centre - 5 min drive
  • Nyamirambo Stadium - 6 min drive
  • Kigali Heights - 9 min drive
  • Kigali Convention Centre - 9 min drive

Getting around

  • Kigali (KGL-Kigali Intl.) - 25 min drive

Restaurants

  • ‪Executive Lounge - ‬12 min walk
  • ‪UMUT Cafe&Restaurant - ‬7 min walk
  • ‪DownTown - ‬4 min walk
  • ‪Makfast - ‬3 min walk
  • ‪Camellia Cafe CHIC - ‬9 min walk

About this property

Ubumwe Grande Hotel

Hotel in Kigali with fitness centre and rooftop terrace
Ubumwe Grande Hotel offers its guests an outdoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A rooftop terrace, barbecue grills, and tour/ticket assistance are also featured at the business-friendly Ubumwe Grande Hotel. Self parking is free.

This 4-star Kigali hotel is smoke free.

  • 153 guestrooms or units
  • Conference rooms
  • Built in 2016
  • Deli
  • Terrace on the roof
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Ubumwe Grande Hotel offers 153 air-conditioned accommodations with a safe and free newspapers. Each accommodation is individually furnished. A pillow menu is available. Guests can surf the web using complimentary wired and wireless Internet access.

Bathrooms include baths or showers, slippers, hairdryers and toothbrushes and toothpaste. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, French, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: USD 150
Late check-in subject to availability
Late check-in fee: USD 150 for check-in between noon and 8 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 150

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ubumwe Grande Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 7 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 150 (subject to availability)
  • Late check-in fee: USD 150 for check-in between noon and 8 AM
  • Late check-out fee: USD 150 (subject to availability)
  • Rollaway bed fee: USD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
Tax ID - 106324073
This property accepts credit cards, debit cards and cash
Parties and events are allowed on site
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. The tax ID number is 106324073. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. Parties and events are allowed on site. 
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Up to 7 children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ubumwe Grande Hotel Kigali
Ubumwe Grande Kigali
Ubumwe Grande
Ubumwe Grande Hotel Hotel
Ubumwe Grande Hotel Kigali
Ubumwe Grande Hotel Hotel Kigali

Frequently asked questions

What is the cancellation policy at Ubumwe Grande Hotel?

Ubumwe Grande Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ubumwe Grande Hotel?

As of 23 Feb 2025, prices found for a 1-night stay for 2 adults at Ubumwe Grande Hotel on 5 Mar 2025 start from NZ$352.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ubumwe Grande Hotel?

Yep, Ubumwe Grande Hotel has a free self car park.

Does Ubumwe Grande Hotel have a pool?

Ubumwe Grande Hotel has an outdoor pool.

Is there a free airport shuttle available at Ubumwe Grande Hotel?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Ubumwe Grande Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Ubumwe Grande Hotel?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Ubumwe Grande Hotel?

No, pets and service animals are not allowed.

Ubumwe Grande Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 102 out of 160 reviews
Rating 8 - Good. 32 out of 160 reviews
Rating 6 - Okay. 13 out of 160 reviews
Rating 4 - Poor. 8 out of 160 reviews
Rating 2 - Terrible. 5 out of 160 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 3 nights in Nov 2024

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service
Nice view - but bad service and bad upkeep of room
I landed at 1:00 am, and they did not send by airport pick-up. After waiting for 30 minutes and calling them, they made arrangements to bring me to the hotel. This was despite sending them several emails and making an international call, and finally getting an email confirmation. Other than that night's front desk guy, all other front desk staff were unfriendly and unhelpful.. When you shower the water floods the bathroom.
Stayed 3 nights in Oct 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My first time visiting Rwanda and the staff at Ubumwe were very pleasant and nice. The facility is clean and located in an area with a lot of shops.
Stayed 4 nights in Aug 2024

10/10 Excellent

IBRAHIM E

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it great
Stayed 4 nights in Sep 2024

10/10 Excellent

Lisa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms and multiple good dining options. Especially the rooftop. Staff truly lovely people, so nice and helpful.
Stayed 3 nights in Jul 2024

2/10 Terrible

Gislain

Stayed 1 night in Jul 2024

10/10 Excellent

Derek

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good stay but am sure there is more value for money around.
Stayed 3 nights in Apr 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very professional and welcoming They provided quick prompt service
Stayed 4 nights in Jul 2024

10/10 Excellent

Jokubas

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with rooftop pool and gym. Rooms and apartments are available for larger groups. Right next to Kigali city market - 5min walk. Great staff. There is some construction in the area, so check for your room location.

10/10 Excellent

Dorinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with great amenities and great staff.
Stayed 2 nights in Jun 2024

6/10 Okay

SUSAN, INVERNESS

Travelled with family
Liked: Cleanliness
O
Stayed 3 nights in May 2024

8/10 Good

Charlesworth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. We felt very safe.
Stayed 2 nights in May 2024

2/10 Terrible

Jenna

Disliked: Staff & service, amenities, property conditions & facilities
Staff unfriendly and not helpful at all. Outdated rooms and overall. They were late for my airport pickup. Breakfast there were few vegan options and I had to get my own coffee while many others around me were served.
Stayed 7 nights in Feb 2024

8/10 Good

Ruth

Stayed 1 night in May 2024

10/10 Excellent

IBRAHIM E

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recomanded
Stayed 3 nights in Apr 2024

10/10 Excellent

Aharon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel
Second time I'm staying in your hotel and I like the friendly atmosphere. I enjoyed my time with you
Stayed 4 nights in Feb 2024

10/10 Excellent

Adele

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The pool was great, service and staff were friendly and efficient.
Stayed 2 nights in Feb 2024

10/10 Excellent

IBRAHIM

Stayed 3 nights in Feb 2024

8/10 Good

Crystal, Jonesboro

Travelled with family
Stayed 1 night in Dec 2023

2/10 Terrible

Mary Joan

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Dec 2023

8/10 Good

castro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with good service. Reasonably priced
Stayed 3 nights in Dec 2023

6/10 Okay

Hanisa W

Disliked: Staff & service
I have stayed at Ubumwe severally but this particular time was a major dissapointment.The staff were rude,the foood was terrible and overall the service was below average. The room i was checked in was too noisy and even when i moved the other room was too small stuffy and overall not so clean.I was in room 509 and i did not enjoy my stay.
Stayed 5 nights in Nov 2023

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2023

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience
Stayed 1 night in Sep 2023

10/10 Excellent

Andrew

Stayed 5 nights in May 2023