Ubumwe Grande Hotel

4.0 star property
Upscale hotel with fitness centre and rooftop terrace

Choose dates to view prices

Photo gallery for Ubumwe Grande Hotel

Fountain
Terrace/patio
Front of property
In-room safe, individually furnished, desk, laptop workspace
Food and drink
Reviews
8.8

Excellent

Popular amenities

  • Pool
    PoolPool
  • Air conditioning
    Air conditioningAir conditioning
  • Laundry
    LaundryLaundry
  • Gym
    GymGym
  • Free WiFi
    Free WiFiFree WiFi
  • Parking included
    Parking includedParking included

Check-in time

2:00 PM

Check-out time

11:00 AM

Explore the area

Map
KN 67 Street, Kigali, Kigali, 1306
  • Popular LocationUnion Trade Center3 min walk
  • Popular LocationKigali Heights9 min drive
  • Popular LocationKigali Convention Centre9 min drive
  • AirportKigali (KGL-Kigali Intl.)22 min drive

Room options

Classic Twin Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Hairdryer
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Classic Room, Accessible

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Hairdryer
  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Honeymoon Room, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Smart TV
Pillow menu
  • 52 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Executive Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
  • 96 sq m
  • Mountain view
  • Sleeps 4
  • 2 King Beds and 1 Single Sofa Bed

Classic Room, Mountain View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Hairdryer
  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Classic Room, Terrace, Mountain View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Hairdryer
  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Junior Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Hairdryer
  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Hairdryer
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Hairdryer
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Apartment, 1 Bedroom

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Separate bedroom
  • 77 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Similar properties

About the area

Kigali

Ubumwe Grande Hotel places you steps from Union Trade Center and within a 20-minute stroll of Ntarama Church. Highlights at this hotel include in-room free WiFi, free high-speed Internet and Smart TVs. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the outdoor swimming pool and gym. Meeting rooms and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also free self parking, along with the convenience of an airport shuttle. .Near this 4-property class Kigali hotel, you'll find Kigali Convention Centre.

What's nearby

  • Union Trade Center - 3 min walk
  • Kigali Genocide Memorial Centre - 5 min drive
  • Nyamirambo Stadium - 6 min drive
  • Kigali Heights - 9 min drive
  • Kigali Convention Centre - 9 min drive

Getting around

  • Kigali (KGL-Kigali Intl.) - 22 min drive

Restaurants

  • ‪Cucina Italian Restaurant - ‬11 min walk
  • ‪Executive Lounge - ‬12 min walk
  • ‪Makfast - ‬3 min walk
  • ‪Dine Divine - ‬8 min walk
  • ‪Brioche - ‬2 min walk

About this property

Ubumwe Grande Hotel

Upscale hotel with fitness centre and rooftop terrace
Ubumwe Grande Hotel offers its guests an outdoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A rooftop terrace, barbecue grills, and tour/ticket assistance are also featured at the business-friendly Ubumwe Grande Hotel. Self parking is free.

This 4-star Kigali hotel is smoke free.

  • 153 guestrooms or units
  • Conference rooms
  • Built in 2016
  • Deli
  • Terrace on the roof
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Ubumwe Grande Hotel offers 153 air-conditioned accommodations with a safe and free newspapers. Each accommodation is individually furnished. A pillow menu is available. Smart televisions come with premium cable channels. Bathrooms include baths or showers, slippers, hairdryers and toothbrushes and toothpaste.

This Kigali hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, French, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • Smart TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: USD 150
Late check-in subject to availability
Late check-in fee: USD 150 for check-in between noon and 8 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 150

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ubumwe Grande Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 7 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 150 (subject to availability)
  • Late check-in fee: USD 150 for check-in between noon and 8 AM
  • Late check-out fee: USD 150 (subject to availability)
  • Rollaway bed fee: USD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
Tax ID - 106324073
This property accepts credit cards, debit cards and cash
Parties and events are allowed on site
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. The tax ID number is 106324073. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. Parties and events are allowed on site. 
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Up to 7 children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ubumwe Grande Hotel Kigali
Ubumwe Grande Kigali
Ubumwe Grande
Ubumwe Grande Hotel Hotel
Ubumwe Grande Hotel Kigali
Ubumwe Grande Hotel Hotel Kigali

Frequently asked questions

What is the cancellation policy at Ubumwe Grande Hotel?

Ubumwe Grande Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ubumwe Grande Hotel?

As of 30 Jun 2024, prices found for a 1-night stay for 2 adults at Ubumwe Grande Hotel on 1 Jul 2024 start from NZ$295.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ubumwe Grande Hotel?

Yep, Ubumwe Grande Hotel has a free self car park.

Does Ubumwe Grande Hotel have a pool?

Ubumwe Grande Hotel has an outdoor pool.

Is there a free airport shuttle available at Ubumwe Grande Hotel?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Ubumwe Grande Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Ubumwe Grande Hotel?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Ubumwe Grande Hotel?

No, pets and service animals are not allowed.

Ubumwe Grande Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 93 out of 143 reviews" "
Rating 8 - Good. 28 out of 143 reviews" "
Rating 6 - Okay. 12 out of 143 reviews" "
Rating 4 - Poor. 6 out of 143 reviews" "
Rating 2 - Terrible. 4 out of 143 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Aharon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel
Second time I'm staying in your hotel and I like the friendly atmosphere. I enjoyed my time with you
Stayed 4 nights in Feb 2024

10/10 Excellent

Adele

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The pool was great, service and staff were friendly and efficient.
Stayed 2 nights in Feb 2024

10/10 Excellent

IBRAHIM

Stayed 3 nights in Feb 2024

8/10 Good

Crystal, Jonesboro

Travelled with family
Stayed 1 night in Dec 2023

2/10 Terrible

Mary Joan

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Dec 2023

8/10 Good

castro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with good service. Reasonably priced
Stayed 3 nights in Dec 2023

6/10 Okay

Hanisa W

Disliked: Staff & service
I have stayed at Ubumwe severally but this particular time was a major dissapointment.The staff were rude,the foood was terrible and overall the service was below average. The room i was checked in was too noisy and even when i moved the other room was too small stuffy and overall not so clean.I was in room 509 and i did not enjoy my stay.
Stayed 5 nights in Nov 2023

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2023

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience
Stayed 1 night in Sep 2023

10/10 Excellent

Andrew

Stayed 5 nights in May 2023

10/10 Excellent

IBRAHIM E

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recomanded
Stayed 3 nights in Mar 2023

6/10 Okay

Mark, Lincoln

Business traveller
Liked: Cleanliness, amenities
The location of this hotel is great, and it does appear modern and fresh
Stayed 2 nights in Feb 2023

8/10 Good

Thule, Nairobi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re looking for a clean convenient place to stay, this is it! The restaurant staff could do with more training in being adaptable to clients requests but that may be a hotel restaurant policy. Otherwise a great stay

10/10 Excellent

Thule, Nairobi

6/10 Okay

Susan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location. AC not adequate in room although lobby was OK. Food average, VIP benefit was free airport shuttle on request. Apparently 'on request' doesn't mean ask reception to book you a free shuttle, you have to request via email. I booked this place largely because of the roof terrace - it's a large, enclosed, uninviting airport hangar of a space & very disappointing. Wouldn't recommend this place, there are many better options.

10/10 Excellent

Obiku

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean, location was ideal, friendly and efficiency staff

10/10 Excellent

Langton, Harare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was incredibly neat and the staff were very friendly

10/10 Excellent

Albert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the location to the views from our room, to the rooftop bar pool, highly recommend this hotel!
Stayed 1 night in Nov 2022

10/10 Excellent

Albert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, comfortable bed, and shower! Highly recommend.

8/10 Good

Raju

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorilla Trek Trip
We had a night in Kigali on the way to our gorilla treking trip to Uganda. Unfortunately we did not have more time to enjoy the hotel.
Stayed 1 night in Oct 2022

10/10 Excellent

April

Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Good food. They even had live music 1 night. Had an issue in my room maintenance came immediately and fixed it. The staff was not very friendly but did their jobs. The rooftop view amazing. Modern hotel.
Stayed 4 nights in Aug 2022

8/10 Good

Molly

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
The service could have been a bit more friendly. A few times we
Stayed 2 nights in Aug 2022

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel because it has all the amenities a traveler wants.
Stayed 3 nights in Jul 2022

8/10 Good

Tracy

Stayed 1 night in Jul 2022

10/10 Excellent

Kevin, chicago

Stayed 2 nights in Feb 2022