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TownePlace Suites by Marriott Outer Banks Kill Devil Hills

3.5 star property
Hotel with free breakfast, near Jockey's Ridge State Park
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for TownePlace Suites by Marriott Outer Banks Kill Devil Hills

Beach nearby, beach bar
Desk, iron/ironing board, cots/infant beds, free WiFi
Property amenity
Lounge
Beach nearby, beach bar

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • Pool
  • Pet-friendly
  • Parking included
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar

Explore the area

Map
2028 S VIRGINIA DARETRAIL, Kill Devil Hills, NC, 27948
  • Destination Fun
    17 min walk
  • OBX Laser Tag
    17 min walk
  • Nags Head Woods Preserve
    4 min drive
  • Manteo, NC (MEO-Dare County Regional)
    20 min drive

Room options

Suite, 1 Bedroom, Non Smoking, Ocean View (Hearing Accessible Room)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
Sofa bed
Private bathroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking, Partial Ocean View

Desk, iron/ironing board, cots/infant beds, free WiFi

Studio, 1 King Bed with Sofa bed, Non Smoking, Partial Ocean View

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
Sofa bed - double
Private bathroom
  • 29 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking, View

Desk, iron/ironing board, cots/infant beds, free WiFi

Studio, 1 King Bed with Sofa bed, Non Smoking, View

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
Sofa bed - double
Private bathroom
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
Sofa bed
Private bathroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 2 Queen Beds, Non Smoking, View (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
Sofa bed
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed with Sofa bed, Non Smoking, View (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
Sofa bed
Private bathroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking, View (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
Sofa bed
Private bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, View

Desk, iron/ironing board, cots/infant beds, free WiFi

Suite, 1 Bedroom, View

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
Sofa bed - double
Separate bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Ocean View

Desk, iron/ironing board, cots/infant beds, free WiFi

Suite, 1 Bedroom, Ocean View

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
Sofa bed - double
Separate bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Non Smoking, Partial Ocean View

Desk, iron/ironing board, cots/infant beds, free WiFi

Studio, 2 Queen Beds, Non Smoking, Partial Ocean View

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
Sofa bed - double
Private bathroom
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed with Sofa bed, Non Smoking, Partial Ocean View (Hearing Accessible Room)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
Sofa bed
Private bathroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Non Smoking, View (Inland View)

Desk, iron/ironing board, cots/infant beds, free WiFi

Studio, 2 Queen Beds, Non Smoking, View (Inland View)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
Sofa bed - double
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed with Sofa bed, Non Smoking, View (Hearing Accessible Room)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
Sofa bed
Private bathroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility / Hearing Accessible Room)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
Sofa bed
Private bathroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 2 Queen Beds, Non Smoking, View (Hearing Accessible Room)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
Sofa bed
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, View

Desk, iron/ironing board, cots/infant beds, free WiFi

Suite, 1 Bedroom, View

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
Sofa bed - double
Separate bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Ocean View

Desk, iron/ironing board, cots/infant beds, free WiFi

Studio, 2 Queen Beds, Ocean View

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
Sofa bed - double
Private bathroom
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property
Ramada Plaza by Wyndham Nags Head Oceanfront
Pool
Pet-friendly
Parking included
Free WiFi
4.0 out of 5, Very good, (1004)
The price is NZ$155
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Ramada Plaza by Wyndham Nags Head Oceanfront

About the area

Kill Devil Hills

At TownePlace Suites by Marriott Outer Banks Kill Devil Hills you'll be 2.8 km (1.8 mi) from Jockey's Ridge State Park and 3.1 km (1.9 mi) from Nags Head Fishing Pier. Highlights at this hotel include an indoor swimming pool, free continental breakfast and in-room kitchens. .At the hotel's own lounge bar or beach bar, you can enjoy a drink. Enjoy the gym and seasonal outdoor swimming pool. Additionally, you'll find free Wi-Fi in public areas, a 24-hour business centre and a snack bar/deli. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 3.5-property class Kill Devil Hills hotel include Wright Brothers National Memorial and Nags Head Golf Links.

What's nearby

  • Jockey's Ridge State Park - 3 min drive - 2.9 km
  • Nags Head Fishing Pier - 4 min drive - 2.9 km
  • Nags Head Woods Preserve - 4 min drive - 2.7 km
  • Wright Brothers National Memorial - 6 min drive - 4.5 km
  • Jennette's Pier - 10 min drive - 11.2 km

Getting around

  • Manteo, NC (MEO-Dare County Regional) - 20 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Wendy's - ‬12 min walk
  • ‪Plaza Azteca Restaurante Mexicano - ‬12 min walk
  • ‪Surfin' Spoon - ‬10 min walk
  • ‪Captain George's Seafood Restaurant - ‬3 min drive

About this property

TownePlace Suites by Marriott Outer Banks Kill Devil Hills

Hotel with free breakfast, near Jockey's Ridge State Park
TownePlace Suites by Marriott Outer Banks Kill Devil Hills offers its guests a seasonal outdoor pool, an indoor pool, and a fitness centre. There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

There's an onsite 24-hour business centre. A terrace, barbecue grills, and a picnic area are also featured at the business-friendly TownePlace Suites by Marriott Outer Banks Kill Devil Hills. You'll have access to the outdoor pool at a partner property. Free self parking is available.

This 3.5-star Kill Devil Hills hotel is smoke free.

  • 151 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Deli
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Corner/local shop
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers for purchase
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
TownePlace Suites by Marriott Outer Banks Kill Devil Hills offers 151 accommodations with washers/dryers and coffee/tea makers. This accommodation is furnished with sofa beds and desks. Accommodation at this 3.5-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 50-inch LED televisions come with pay-per-view films and Netflix. Housekeeping is offered on request and change of bedsheets can be requested.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge
  • A beach bar
  • Snack bar/deli

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LED TV
  • Netflix
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Recycling
  • Washer/dryer
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Maximum 2 pets
  • An off-lead area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Cots (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • The seasonal pool will open on 10 May and close on 08 September.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TownePlace Suites by Marriott Outer Banks Kill Devil Hills Hotel

Frequently asked questions

What is the cancellation policy at TownePlace Suites by Marriott Outer Banks Kill Devil Hills?

TownePlace Suites by Marriott Outer Banks Kill Devil Hills offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at TownePlace Suites by Marriott Outer Banks Kill Devil Hills?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at TownePlace Suites by Marriott Outer Banks Kill Devil Hills on 15 Dec 2024 start from NZ$179.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at TownePlace Suites by Marriott Outer Banks Kill Devil Hills?

Yep, TownePlace Suites by Marriott Outer Banks Kill Devil Hills has a free self car park.

Are there any beaches close to TownePlace Suites by Marriott Outer Banks Kill Devil Hills?

Yep, TownePlace Suites by Marriott Outer Banks Kill Devil Hills is a short 3-minute walk from Outer Banks Beaches.

Does TownePlace Suites by Marriott Outer Banks Kill Devil Hills have a pool?

TownePlace Suites by Marriott Outer Banks Kill Devil Hills has a seasonal outdoor pool and an indoor pool. The pool is open from May 10 to September 08.

Is TownePlace Suites by Marriott Outer Banks Kill Devil Hills family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that TownePlace Suites by Marriott Outer Banks Kill Devil Hills is a hit with families.

Does TownePlace Suites by Marriott Outer Banks Kill Devil Hills serve breakfast?

Yep, our guests speak well of the free continental brekkie here! Available daily, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at TownePlace Suites by Marriott Outer Banks Kill Devil Hills?

No, TownePlace Suites by Marriott Outer Banks Kill Devil Hills does not offer an airport shuttle service.

What time are check-in & check-out at TownePlace Suites by Marriott Outer Banks Kill Devil Hills?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at TownePlace Suites by Marriott Outer Banks Kill Devil Hills?

Furry friends are welcome at TownePlace Suites by Marriott Outer Banks Kill Devil Hills, with dog exercise areas on offer. Just so you know, there's a limit of 2 pets.

TownePlace Suites by Marriott Outer Banks Kill Devil Hills Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 565 out of 838 reviews" "
Rating 8 - Good. 184 out of 838 reviews" "
Rating 6 - Okay. 45 out of 838 reviews" "
Rating 4 - Poor. 23 out of 838 reviews" "
Rating 2 - Terrible. 21 out of 838 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

LILING

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
modern interior and clean
Stayed 2 nights in Aug 2024

6/10 Okay

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel overall but the beds and pillows weren't comfortable and the walls are super thin. You can hear people speaking in the room next to you. There was a heavy walker above us and this person kept walking back and forth for much of the evening into the night. The shower wasn't that strong and the shower door's seal was coming loose. I liked the two pools and access to the beach but because of the thin walls and being able to hear everything around you, I wouldn't stay here again if I came back to OBX.
Stayed 4 nights in Aug 2024

8/10 Good

craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Courtney

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I always enjoyed staying here and the staff is always helpful. The room was clean but the shower head in the bathroom was held together by duck tape. I am not sure why this was not fixed before giving us the room.
Stayed 1 night in Aug 2024

10/10 Excellent

Naim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice well kept property
Stayed 1 night in Aug 2024

10/10 Excellent

Les

Liked: Cleanliness, staff & service, property conditions & facilities
Great place outdoor pool is very small
Stayed 3 nights in Aug 2024

10/10 Excellent

Rosario

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked-in at the hotel on a holiday and it was pretty pack and still got well received and service was kind.
Stayed 2 nights in May 2024

10/10 Excellent

Kimberly O

Stayed 1 night in Jul 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria Milarina D.

Stayed 2 nights in Jul 2024

10/10 Excellent

Tim

Stayed 1 night in Jul 2024

10/10 Excellent

Susanne

Travelled with family
Liked: Staff & service, property conditions & facilities
Beautiful location and property and very well maintained. Staff is always friendly and helpful.
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
Cleaning services could be better.
Stayed 7 nights in Jul 2024

10/10 Excellent

Annette, Charlottesville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities! On site indoor and outdoor pools, sun decks, grills and plenty of outdoor seating. We had a wonderful time. We will book this location again.
Stayed 3 nights in Jul 2024

8/10 Good

Ella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
family friendly
Stayed 2 nights in Apr 2024

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Samalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hospitality service.
The hotel was extremely clean and quiet with a nice view! There was one lady for the night shift 11P - 7A, her first name was Ms. Lynn. She was very helpful and knowledgeable about the area. That helped us to make sound decisions on which areas to tour! We appreciate her dedicated service.
Stayed 1 night in Jul 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so nice. The room was super clean and nice. Highly recommend.
Stayed 1 night in Jul 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel and Easy Walk to the Beach!
Perfect spot for a couple days at OBX. Room was clean, staff was helpful, the walk to the beach was easy and amenities were fantastic! We loved the deck seating area on the beach. Next time we visit, we will be bringing our pups.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alicia

Stayed 1 night in Jul 2024

10/10 Excellent

Sarah

Stayed 3 nights in Jul 2024

4/10 Poor

Karen

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The design of room is good. Unfortunately when we checked in, we were told the ocean view room had leaking bathroom ceiling and needed to put us in another room, only parking lot view room was available for first night and then once leak repaired would move us. Rm 168 had awful odor in or near refrigerator of rotten fish and oven had caked on ? Cheese/food on rack and bottom of oven.We were called at 1pm on our second day to tell us our ocean view suite would not be available and the only room was rm 168. I asked twice to have the room cleaned and front desk did not respond. I had to clean it myself. I have video of this, very unacceptable conditions of a Marriott property. I was told by front desk staff that the manager would review this and I would be credited for the downgrade. Now I am on vacation, not very relaxing. 9 days later, after calling the hotel, I am told it may take up to 2 weeks for refund or credit on rate. This booking was paid in full over 6 months ago. Poor business practice. The manager never reached out to me after requests to speak with her. Good points on this property- great early morning coffee! Good breakfast every morning. Location and parking are very convenient. Great a/c. Nice comfortable bed. I purposely book oceanfront or view when I vacation at the beach. So disappointed but more disappointed with the lack of response to the dirty and malodorous appliances. The front desk staff were pleasant. Night staff very helpful.
Stayed 5 nights in Jul 2024

10/10 Excellent

Gio

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service, and very clean hotel, great parking space and easy access to the beach.
Stayed 1 night in Jul 2024