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Avani+ Koh Lanta Krabi Resort

5.0 star property
Luxury hotel on the beach, with 2 outdoor pools

Photo gallery for Avani+ Koh Lanta Krabi Resort

2 outdoor pools
Terrace/patio
Exterior
Lobby
Thai massages

Reviews

8.6 out of 10
Excellent

Popular amenities

  • On private beach
  • Parking included
  • Bar
  • Pool
  • Gym
  • Free WiFi
The current price is NZ$346
includes taxes & fees
7 Mar - 8 Mar

Explore the area

Map
315 Moo 1 Saladan, Ko Lanta, Krabi, 81150
  • Laem Kho Kwang
    ‪5 min walk‬
  • Sala Dan Community School
    ‪4 min drive‬
  • Klong Dao Beach
    ‪9 min drive‬

Room options

View all photos for Avani Superior Sea View Room - Free Krabi Airport Shuttle

Avani Superior Sea View Room - Free Krabi Airport Shuttle

Avani Superior Sea View Room - Free Krabi Airport Shuttle

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
TV
Renovated in 2021
Blackout curtains
Separate bedroom
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Avani Sea View Pool Villa - Free Krabi Airport Shuttle

Premium bedding, minibar, in-room safe, individually decorated

Avani Sea View Pool Villa - Free Krabi Airport Shuttle

Highlights

Deck/patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Dining table
  • 110 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Avani Pool Access Room - Free Krabi Airport Shuttle

Premium bedding, minibar, in-room safe, individually decorated

Avani Pool Access Room - Free Krabi Airport Shuttle

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
TV
Renovated in 2021
  • 50 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Avani Sea View Room

View from room

Avani Sea View Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
TV
Renovated in 2021
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Avani Pool Access Room

Premium bedding, minibar, in-room safe, individually decorated

Avani Pool Access Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
TV
Renovated in 2021
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Avani Sea View Pool Villa

Premium bedding, minibar, in-room safe, individually decorated

Avani Sea View Pool Villa

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
TV
Renovated in 2021
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Avani Pool View Room

Premium bedding, minibar, in-room safe, individually decorated

Avani Pool View Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
TV
Renovated in 2021
Blackout curtains
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Avani Room - Free Krabi Airport Shuttle

Premium bedding, minibar, in-room safe, individually decorated

Avani Room - Free Krabi Airport Shuttle

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
TV
Renovated in 2021
Blackout curtains
Separate bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Avani Room

Premium bedding, minibar, in-room safe, individually decorated

Avani Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
TV
Renovated in 2021
Blackout curtains
Separate bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Avani Pool View Room - Free Krabi Airport Shuttle

Premium bedding, minibar, in-room safe, individually decorated

Avani Pool View Room - Free Krabi Airport Shuttle

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
TV
Renovated in 2021
  • 50 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Avani Sea View Room - Free Krabi Airport Shuttle

Premium bedding, minibar, in-room safe, individually decorated

Avani Sea View Room - Free Krabi Airport Shuttle

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
TV
Renovated in 2021
  • 50 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Avani Room

Premium bedding, minibar, in-room safe, individually decorated

Avani Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Avani Pool View Room

Premium bedding, minibar, in-room safe, individually decorated

Avani Pool View Room

  • Sleeps 2
  • 1 King Bed

Avani Pool View Room-Free Krabi Airport Shuttle

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Avani Sea View Pool Villa

Premium bedding, minibar, in-room safe, individually decorated

Avani Sea View Pool Villa

  • Sleeps 2
  • 1 King Bed

View all photos for Avani Superior Sea View Room

Premium bedding, minibar, in-room safe, individually decorated

Avani Superior Sea View Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Avani Pool Access Room

Premium bedding, minibar, in-room safe, individually decorated

Avani Pool Access Room

  • Sleeps 2
  • 1 King Bed

View all photos for Avani Sea View Room

Premium bedding, minibar, in-room safe, individually decorated

Avani Sea View Room

  • Sleeps 2
  • 1 King Bed

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About the area

Ko Lanta

A luxury stay in Ko Lanta awaits you at Avani+ Koh Lanta Krabi Resort. You'll be within a 5-minute walk of Laem Kho Kwang and 1.9 km (1.2 mi) from Sala Dan Community School. Highlights at this beachfront hotel include 2 restaurants, 2 outdoor swimming pools and a private beach. .The restaurant, The Peak, is open for breakfast and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the 24-hour gym and steam room. Business amenities include a meeting room and a business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 15-minute drive of this 5-property class Ko Lanta hotel include Klong Dao Beach and Long Beach.

What's nearby

  • Laem Kho Kwang - 5 min walk
  • Sala Dan Community School - 4 min drive
  • Klong Dao Beach - 9 min drive
  • Long Beach - 12 min drive
  • Khlong Khong Beach - 23 min drive

Getting around

  • Krabi (KBV-Krabi Intl.) - 105 min drive

Restaurants

  • ‪Ling Uan - ‬5 min drive
  • ‪Sole Mare - ‬5 min drive
  • ‪Family Thai Food - ‬4 min drive
  • ‪Rock Beach Bar - ‬6 min walk
  • ‪Two Scoops Gelato & Desserts - ‬5 min drive

About this property

Avani+ Koh Lanta Krabi Resort

Luxury hotel on the beach, with 2 outdoor pools
Simply step outside to unwind on the hotel's beach. Cool off in one of the 2 outdoor swimming pools at Avani+ Koh Lanta Krabi Resort, and enjoy amenities such as a 24-hour fitness centre and a steam room.

There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. Free self parking is available. A complete renovation of Avani+ Koh Lanta Krabi Resort was completed in January 2021.

This 5-star Ko Lanta hotel is smoke free.

  • 91 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Built in 2007
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
Avani+ Koh Lanta Krabi Resort offers 91 air-conditioned accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 800 for adults and THB 400 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • The Cliff
  • The Peak

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Library
  • Steam room

Family friendly

  • 2 outdoor pools
  • DVD player
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • On a private beach

Spa

  • Thai massages

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 29-inch TV with cable channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Avani+ Koh Lanta Krabi Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1800.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 800 for adults and from THB 400 for children
  • Airport shuttle fee: THB 2800 per vehicle (one-way, maximum occupancy 6)
  • Rollaway bed fee: THB 1800.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Crown Lanta
Crown Lanta Resort
Lanta Crown Resort
Lanta Resort
Resort Lanta
Crown Lanta Hotel Ko Lanta
Crown Lanta Resort And Spa
Crown Lanta Resort
Crown Lanta
Hotel Crown Lanta Resort and Spa Ko Lanta
Ko Lanta Crown Lanta Resort and Spa Hotel
Hotel Crown Lanta Resort and Spa
Crown Lanta Resort and Spa Ko Lanta
Crown Lanta Resort Spa
Crown Resort
Crown
Crown Lanta Resort Spa
Avani Koh Lanta Krabi Ko Lanta
Avani+ Koh Lanta Krabi Resort Hotel
Avani+ Koh Lanta Krabi Resort Ko Lanta
Avani+ Koh Lanta Krabi Resort Hotel Ko Lanta

Frequently asked questions

What is the cancellation policy at Avani+ Koh Lanta Krabi Resort?

Avani+ Koh Lanta Krabi Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Avani+ Koh Lanta Krabi Resort?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Avani+ Koh Lanta Krabi Resort on 7 Mar 2025 start from NZ$345.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Avani+ Koh Lanta Krabi Resort?

Yep, Avani+ Koh Lanta Krabi Resort has a free self car park.

Are there any beaches close to Avani+ Koh Lanta Krabi Resort?

Yep, Avani+ Koh Lanta Krabi Resort is a short 5-minute walk from Laem Kho Kwang.

Does Avani+ Koh Lanta Krabi Resort have a pool?

Avani+ Koh Lanta Krabi Resort has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Avani+ Koh Lanta Krabi Resort?

Avani+ Koh Lanta Krabi Resort features a private beach, 2 outdoor pools and a steam room. All guestrooms come with premium bedding and 24-hour room service.

What makes Avani+ Koh Lanta Krabi Resort a romantic place to stay?

Ocean-view dining and a private beach, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Avani+ Koh Lanta Krabi Resort.

Does Avani+ Koh Lanta Krabi Resort serve breakfast?

You bet, buffet brekkie is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Avani+ Koh Lanta Krabi Resort?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Avani+ Koh Lanta Krabi Resort?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Avani+ Koh Lanta Krabi Resort?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Avani+ Koh Lanta Krabi Resort?

No, pets and service animals are not allowed.

Avani+ Koh Lanta Krabi Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 339 out of 693 reviews
Rating 8 - Good. 258 out of 693 reviews
Rating 6 - Okay. 65 out of 693 reviews
Rating 4 - Poor. 22 out of 693 reviews
Rating 2 - Terrible. 9 out of 693 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nicola

Travelled with family
Amazing resort! Worth the boat trip!
A beautiful resort and staff so so helpful and always smiley! Rooms were so well kept and really clean. Aircon works very well! Pool area kept very clean and different areas to sit at to have a drink. Beach access for early morning or early evening walks. Food and drinks good, only comment would be cooked breakfast got cold quickly if you didn’t get there at breakfast opening time. Beautiful sea views and an amazing sunset from Reggae Bar!
Stayed 3 nights in Apr 2024

6/10 Okay

Stephanie

Stayed 3 nights in Mar 2024

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Martin

Stayed 4 nights in Feb 2023

10/10 Excellent

KIRTI

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful location & generously spacious huge terraced corner room overlooking the beach & pool. Ant infestation on bed proved to be a persistent menace though :-(

8/10 Good

Danny

Stayed 3 nights in Oct 2022

8/10 Good

Aurélie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

8/10 Good

Ray

Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice staff. Simple room. Private beach is nice because not a lot of people, but the public beach next door is more scenic and easier to walk on.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Stayed 6 nights in Feb 2020

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay at crown lanta! The rooms were clean, bathrooms up todate and large. We stayed at a room with a swim up pool which was peaceful. We had a blast at the swim up bar and had great views for sunset at the reggae bar. The hotel has staff to arrange all excursions to town, boat cruises and transportation right in the lobby which was very convenient. We had an amazing time and would stay here again without reservation
Stayed 2 nights in Feb 2020

10/10 Excellent

Eran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a 2 bedroom 2 bath room for the price of a 1 bedroom unit
Stayed 7 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing. Super friendly and attentive. Great property, beautiful views.
Stayed 2 nights in Jan 2020

8/10 Good

MP, Nashville, TN

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The property is very beautiful and felt like a hidden oasis. We really enjoyed relaxing- Definitely get an ocean view room - not a pool view - unless you don't mind kids. The staff was really friendly. The food was okay- definitely not my favorite throughout Thailand but we did really enjoy the breakfast buffet. It had anything and everything. There a little bar (called the Reggae Bar) where you can watch the sunset and its really beautiful. I would recommend going out to eat at some of the local spots outside of the resort- Fat Monkey was a personal fave! The resort offered Kayaks and snorkel masks for us to use - free of charge- which was really nice for exploring. They have a few chairs on the private beach, but I wish there would have been more lounge like chairs like at the pool but on either the private or public beach. Everything else was wonderful- I would definitely recommend staying here if you travel to Ko Lanta.
Stayed 3 nights in Jan 2020

6/10 Okay

Emily

Liked: Cleanliness, room comfort
Disliked: Staff & service
Booked this hotel as part of our honeymoon and was rather disappointed with the quality. Our stay started great - we were invited into the lobby to sit, relax, and enjoy a cup of tea as our information processed. We quickly found that the rest of the stay felt less luxurious. Be aware that there are two pools on the property when booking - we thought we booked at the main pool, but actually booked at the secondary pool. Both pools are mostly shaded during the day. It was very difficult to find pool towels; seemed like they were rarely replenished. Primary pool has a swim up bar and food service, the secondary pool as food service as well, but the dishes pile up during the day and aren't removed frequently enough giving the pool area a messy appearance. There were other small things like this that on their own, wouldn't have been a big deal, but collectively, downgraded the hotel in our eyes. The breakfast was great though! Overall, OK experience.
Stayed 3 nights in Jan 2020

4/10 Poor

Dennis, Mill Creek Washington

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Good internet speed via wifi, good pool adjacent to room. Poor access to pool should have steps into the pool. Several requests for ice yet not provided Not a walkable hotel, hill climb to restaurant Old buggy service at hotel, noise and polluting, very uncomfortable Restaurant food substandard, dinner wait time excessive more than 45 minutes to get meal after ordering, hotel needs many upgrades, needs new bath towels, needs upgraded bath amenities, needed new big screen televisions with satellite channels. Staff need extensive training to improve guest experience. Generally a low 3 star hotel
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The location is good, with a private beach and easy access to the public beach. The hotel is marketed at 5 star, it isn’t. They say they have 3 restaurants in reality they have 3 places to sit to eat (depending on time of day/meal) but all cooking is done at a central kitchen and then ferried around the complex via golf cart. And, catering for Coeliacs/gluten free is extremely limited, with no bread alternative. If it is naturally gluten free that’s okay, but there was no offering of the breads, pancakes, waffles or cakes available for other guests. The rooms are dated, with ineffective air conditioning units that are noisy and right by the bed making it difficult to sleep. The bathrooms are spacious but again dated. There were no face cloths to use and whilst the towels were changed regularly they were worn and old. I think it was probably one of the better hotels in the area, but that doesn’t make it 5 star and the service definitely wasn’t.
Stayed 8 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2019

10/10 Excellent

Pavel, Praha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is just perfect... Very nice and clean rooms, great pool, friendly stuff, whole complex is on hill, so you need to walk up and down again, but of you don't want to walk, there is free shuttle service and in comes on seconds. Food also good. Highly recommended for couples or families who are looking for quiet and clean place.
Stayed 4 nights in Dec 2019

2/10 Terrible

Nicole, Los Angeles USA

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for two nights and it is a horrible experience. The room is so outdated and dirty. The bedsheet has dots and stains. The shower head is covered with green rust. We booked a sea view room and it turned out to be a glimpse of the sea under the tree shadow. And in the second night, the water was so cold and we could not even shower. I called the service five times and every time they just told me wait for another 5-10 mins. And we waited for over an hour and nothing got fixed. Eventually we just have to take a cold shower, which is really unpleasant. And the hotel is in a location that is not easy to get access to the town and you have to take taxi. Walking is sort of dangerous. The breakfast is covered but the food is not fresh, and some of them are from the previous day. The food in the restaurant sucks and overpriced. And their beach has lots of rocks, so it is painful to walk on it. Also, the staff is poor in English and it is hard to communicate with them. Overall, the experience I considered is really unpleasant and with the money you pay, I feel it is a scam. Also, they consider themselves 4.5 stars hotel but I think 4.5 star hotel should at least supply hot water for shower. I am so disappointed and I wish I did not book this hotel.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very nice property. Our room was on the top of the hill so even though hi tel offers free shuttle to and from the room to the lobby it was a bit steep to walk up and down if you didn’t want to wait for the shuttle. Rooms were nice, specious and clean. Our particular room had a bit of an issue with shower drain but nothing that would ruin our stay.
Stayed 4 nights in Nov 2019

6/10 Okay

Justin

Travelled with partner
Liked: Cleanliness, staff & service
Overall we liked the location and layout of the resort. The staff was always very friendly and helpful. You may have to utilize the shuttle to get from your room to places, but it comes very quickly and us fast. The breakfast everyday was a positive as well. We had a Villa with private pool. At the price we paid for it and what we expected, we were dissapointed. The room felt like it hadn't been maintained, but they had put Band-Aids on any issues. It had an odor and we could not get steady warm water in the shower. We constantly found bugs in our house room and the glass doors to the pool did not completely shut. We had stayed at another resort on this island and did not have these issues. The "private beach" was no existent, it barely had sand and was mostly rock.
Stayed 3 nights in Nov 2019

10/10 Excellent

Traveller, Calgary

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was gorgeous, clean and the views we had from our room we spectacular. The resort is huge and built on steep hills. We used the very convenient shuttle to drive us around. The staff was exceptional. My husband left his passport in the safe of the previous hotel and Meen, our hostess effortlessly arranged for it to arrive on the next ferry. We were super grateful. Thank you.
Stayed 2 nights in Nov 2019