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Pelagos Suites Hotel & Spa

5.0 star property
Luxury hotel on the beach, with 3 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pelagos Suites Hotel & Spa

3 outdoor pools, pool cabanas (surcharge), pool umbrellas
Front of property - evening/night
Body treatments, facials, manicures and pedicures
Grand Villa, Private Pool | View from room
Superior Villa, Private Pool | View from room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Restaurant
  • Bar
    Bar
  • On private beach
    On private beach
  • All-inclusive
    All-inclusive
  • Gym
    Gym

Explore the area

Map
Lambi Beach, Kos, Kos Island, 85300
  • Port of Kos
    5 min drive
  • Archaeological Museum of Kos
    6 min drive
  • Eleftherias Square
    6 min drive
  • Kos (KGS-Kos Island Intl.)
    41 min drive

Room options

View all photos for Junior Suite, Pool Access

Junior Suite, Pool Access | Balcony view

Junior Suite, Pool Access

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Private bathroom
Shower/bath combination
  • 45 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Executive Suite, Private Pool

Executive Suite, Private Pool

Executive Suite, Private Pool

Highlights

Furnished balcony
Private pool
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Private bathroom
  • 90 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Beach House

Beach House | View from room

Beach House

Highlights

Furnished balcony
Air conditioning
Fridge
LCD TV
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
  • 50 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Hairdryer
Shower/bath combination
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Shower/bath combination
Private bathroom
  • 33 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Hairdryer
Shower/bath combination
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Superior Villa, Private Pool

Superior Villa, Private Pool | View from room

Superior Villa, Private Pool

Highlights

Furnished balcony
Private pool
Air conditioning
Fridge
LCD TV
Separate bedroom
Private bathroom
Shower/bath combination
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | View from room

Junior Suite

Highlights

Furnished balcony
Air conditioning
Fridge
LCD TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, Private Pool

Presidential Suite, Private Pool

Presidential Suite, Private Pool

Highlights

Furnished balcony
Private pool
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Private bathroom
  • 110 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Grand Villa, Private Pool

Grand Villa, Private Pool

Grand Villa, Private Pool

Highlights

Furnished balcony
Private pool
Air conditioning
Free cots/infant beds
Fridge
LCD TV
2 bedrooms
Private bathroom
  • 80 sq m
  • Sleeps 5
  • 1 King Bed, 2 Single Beds and 1 Single Sofa Bed

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Room
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Pool
Hot tub
Parking included
Free WiFi
4.4 out of 5, Excellent, (55)
The price is NZ$134
for 1 night
includes taxes & fees
6 Dec - 7 Dec
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About the area

Kos

A luxury stay in Kos awaits you at Pelagos Suites Hotel & Spa. You'll be 2.7 km (1.7 mi) from Port of Kos and 3.1 km (1.9 mi) from Archaeological Museum of Kos. Highlights at this beachfront hotel include 2 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, facials and mani/pedis. The buffet restaurant, Buffet Restaurant, is open for breakfast, lunch and dinner. With 2 poolside bars and a bar/lounge to choose from, you can enjoy a drink at the hotel. Spend the day at the private beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and free water park. Other amenities include free Wi-Fi in public areas, a gym and a sauna. There's also the convenience of free self parking. .In the area of this 5-property class Kos hotel, you'll find Tigaki Beach.

What's nearby

  • Port of Kos - 5 min drive - 2.8 km
  • Roman Odeon Amphitheater - 6 min drive - 3.9 km
  • Tree of Hippocrates - 7 min drive - 4.3 km
  • Kos Marina - 7 min drive - 4.8 km
  • Kos Castle - 8 min drive - 4.5 km

Getting around

  • Kos (KGS-Kos Island Intl.) - 41 min drive

Restaurants

  • ‪Istros - ‬17 min walk
  • ‪Hotel's Atlantis Restaurant - ‬18 min walk
  • ‪Alibaba Beach Bar - ‬4 min drive
  • ‪Nissi Beach Bar - ‬4 min drive
  • ‪Coco Beach Club - ‬4 min drive

About this property

Pelagos Suites Hotel & Spa

Luxury hotel on the beach, with 3 outdoor swimming pools
Some rates at Pelagos Suites Hotel & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply step outside to unwind on the hotel's beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Pelagos Suites Hotel & Spa, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. WiFi is free in public spaces. This luxury hotel also offers a complimentary water park, a children's pool and outdoor tennis courts. Self parking is free.

This 5-star Kos hotel is smoke free.

  • 207 guestrooms or units
  • 2 levels
  • 2 dining venues
  • 2 bars by the pool
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Pelagos Suites Hotel & Spa offers 207 air-conditioned accommodations with a safe and a hairdryer. Rooms open to furnished balconies. 32-inch LCD televisions come with satellite channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments and manicures and pedicures.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Greek, Italian, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 2 poolside bars
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • A la Carte Restaurant
  • Buffet Restaurant

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free water park access
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 70

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 01 November and 19 April.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: EUR 70 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

Property Registration Number 1143Κ034A0546401

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Pelagos
Hotel Pelagos Suites
Pelagos Hotel
Pelagos Suites
Pelagos Suites Hotel
Pelagos Suites Hotel Kos
Pelagos Suites Kos
Pelagos Hotel Kos Town
Pelagos Suites Hotel Kos, Greece
Pelagos Suites Hotel & Spa Kos
Pelagos Suites Hotel & Spa Hotel
Pelagos Suites Hotel & Spa Hotel Kos
Pelagos Suites Hotel Spa All Inclusive

Frequently asked questions

What is the cancellation policy at Pelagos Suites Hotel & Spa?

Pelagos Suites Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Pelagos Suites Hotel & Spa?

Yep, Pelagos Suites Hotel & Spa has a free self car park.

Are there any beaches close to Pelagos Suites Hotel & Spa?

The closest beach to Pelagos Suites Hotel & Spa is Tigaki Beach (8.3 km).

Is there a spa on site at Pelagos Suites Hotel & Spa?

Yep, there is an onsite spa at Pelagos Suites Hotel & Spa. You'll enjoy heaps of services like facials and body treatments.

Does Pelagos Suites Hotel & Spa have a pool?

Pelagos Suites Hotel & Spa has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Pelagos Suites Hotel & Spa have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Pelagos Suites Hotel & Spa?

Pelagos Suites Hotel & Spa features a private beach, 2 poolside bars and 3 outdoor pools.

What makes Pelagos Suites Hotel & Spa a romantic place to stay?

Garden-view dining and a private beach, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Pelagos Suites Hotel & Spa.

Is there a free airport shuttle available at Pelagos Suites Hotel & Spa?

No, Pelagos Suites Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Pelagos Suites Hotel & Spa?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Pelagos Suites Hotel & Spa?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Pelagos Suites Hotel & Spa?

No, only service animals are allowed.

Pelagos Suites Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 64 out of 114 reviews" "
Rating 8 - Good. 40 out of 114 reviews" "
Rating 6 - Okay. 7 out of 114 reviews" "
Rating 4 - Poor. 1 out of 114 reviews" "
Rating 2 - Terrible. 2 out of 114 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Aug 2024

8/10 Good

Nasreen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food choices for vegetarian/ halal needs could have been better. Room, staff, facilities and the place overall good. Perhaps a 4star as opposed to 5.
Stayed 7 nights in Aug 2024

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived the staff couldn't have been more helpful. We had a quick check in and our bags were taken to our room. The room was spacious, clean, tea/coffee & water accomdated for. The hotel was stunning inside & out, every pool area had plenty of sun beds and was kept clean. The didnt pool areas meant that it never felt too busy, the adults only pool was great for us with the separate bar. The food was great, covering all options with the opportunity to have a free meal in the other two restaurants which were incredible. The beach was just across the road and again plenty of sunbeds and a bar. All staff were friendly and welcoming, we throughly enjoyed our stay and would highly recommend!
Stayed 9 nights in Jul 2024

10/10 Excellent

Ian Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd visit to Pelagos. Great resort with loads of options for the kids with various pools, slides etc. We will definitely be back.. again!
Stayed 7 nights in Jul 2024

10/10 Excellent

Shaun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 deluxe rooms were comfortable didn’t get a pool view I asked for and hotel.com gold membership extras not given Good hotel however, food good variety, staff pleasant and helpful in most part Worth a visit
Stayed 7 nights in Jul 2024

8/10 Good

Alexander

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was good in many ways, not perfect, but nearly. The main pool was very warm, shallow on one side for kids and deeper on the other side for the adults. There was plenty of space for all guests to enjoy the space including deck chairs and numerous pools including an adult only area. Bar tables and chairs sitting in the pool is a lovely touch when it's really hot. Fairly windy during our stay but this helped to keep temperatures more comfortable as it was in the mid or late 30's Celcius. Room cleaning was a bit hit and miss and I had to ask the cleaner for additional items she forgot on a few occasions. Food was not exceptional but it was at an acceptable level (we've had better at a few places) but after 11 days it was feeling a bit repetitive. Despite these points, we enjoyed our stay and would consider returning. Entertainment was fun and lively and the small team went out of their way to engage with us.
Stayed 10 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Wonderful accommodation. Everything was of a fantastic standard and cleanliness. Food served at the restaurant was also perfect with lots of different options every night. We walked to a beach bar one day which wasn’t far at all and the old town in Kos is only a few minutes in a taxi. Overall lovely and will absolutely be back again.
Stayed 3 nights in Jun 2024

10/10 Excellent

Marta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb!
Superb hotel, location and facilities. Highly recommended, especially young families. Its very safe and everyone is very helpful.
Stayed 10 nights in Jun 2024

10/10 Excellent

Anni Maria

Stayed 2 nights in Apr 2024

10/10 Excellent

Amelia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fell in love with Pelagos! After reading amazing reviews before we arrived, it definitely met our expectations. The food, the service, the cleanliness, the beach, the hotel is just stunning. One of the best all inclusives I’ve stayed in. Couldn’t recommend it enough.
Stayed 5 nights in Oct 2023

10/10 Excellent

Mark

Stayed 7 nights in Oct 2023

10/10 Excellent

Phillippa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely incredible stay at pelagos. We were kindly upgraded to a superior suite with private pool, and just had the most incredible time. The food was delicious, staff were attentive, friendly and overall some of the best service we’ve had. The hotel was stunning, clean and super new and modern whilst retaining some traditional Greek architecture in some areas. The spa was gorgeous, had an incredible couples massage here. Would absolutely recommend and would definitely return, thank you for the best holiday!
Stayed 7 nights in Oct 2023

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Stay
We had a wonderful stay at the Pelagius and stayed in one of the villas with pool. Room was very spacious and clean and the outside space with pool was fabulous. We stayed in October weather was still hot but pool was a little chilly but I guess good to cool off in. There is only one main restaurant whereby food was quite the same each day/night but they did try to do different types of cuisine. The staff at Pelagos were amazing very helpful and remembered the drinks that we liked and were always ready for us. So a big shout out to them 10 out of 10 The entertainment is the only real area that could do with some thought, noted it is the end of the season but could have been much better. The beach by the hotel is not sandy so not a fabulous beach but the pools areas albeit busy were good. We decided to walk into Kos town and took us about 35 mins but taxis are roughly €9 each way so not too bad. All in all a great stay will we go back at this stage a maybe as the island is quite small compared to Rhodes and Crete.
Stayed 7 nights in Oct 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Sep 2023

10/10 Excellent

Tajinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I came from Aqua Blu ( the sister hotel) to stay at Pelagos. The organised a free shuttle - the hotels are quite close by but not with luggage. I booked the hotel with Expedia - all- inclusive package and it did not say on the site that you could only eat at the Italian restaurant once, if you stayed 7 nights. This was a big omission. After complaining to the check in staff they finally conceded ( after checking the Expedia site themselves) and offered me two free meals at the restaurant. This was appreciated but I would have preferred not to have argued to get this. I booked a junior suite with shared pool. The room was large and bed comfortable. The shared pool was bliss as it was busy when I arrived and no loungers around the adult pool. I was also offered breakfast at the Italian restaurant which they had recently started offering to all VIP guests. The breakfast was lovely. A la carte and buffet- fresh fruit and pastries. I ordered the omelette, the waffle and pancakes also delicious. The service at this hotel is excellent. The staff are friendly. Special shout out to Leo and Bill at the lobby bar who made me feel welcome and made me my preferred cocktail. Also Angelica at the Italian restaurant and Dionisa by the adult pool bar . I ate lunch once at the buffet restaurant and it was nice. I found the dinner buffet and quite limited so was glad to eat at the Italian restaurant. The other thing to note is that the standard all inclusive excludes things like fresh juice
Stayed 5 nights in Sep 2023

10/10 Excellent

Seb

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed one night at Pelagos but it was perfect from start to finish. Great setup and brilliant staff.
Stayed 1 night in Aug 2023

10/10 Excellent

gian mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, amazing staff ... courteous, helpful and truly lovely ... Highly recommend !
Stayed 7 nights in Jul 2023

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities
Very good and diversified food. Friendly staff. Excellent animation team. Good premises (such as pools) and location (near the beach and not far from the city of Kos). I and my family enjoyed an excellent stay at the hotel.
Stayed 7 nights in May 2023

10/10 Excellent

Athena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2022

10/10 Excellent

Trevinderpal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in kos
An extremely wonderful hotel, would definately recommend and stay again on next trip.
Stayed 1 night in Oct 2022

10/10 Excellent

Danielle

Liked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2022

10/10 Excellent

Sophie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I’ve ever stayed in! Will definitely be back. Everything is 10/10
Stayed 8 nights in Aug 2022

4/10 Poor

sumeet

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location: 10 mins from Town. Staff: Guest relations and some are very helpful. Some like the towel guy are very rude and May be just racist as we were picked on in not being provided towels. Entertainment: In house team does a good job. Food: Very poor in menu selection, variety and change, quality is also not so good for a 5 star property. Even the special Italian was a dissapointment. Property: Very nice and well maintained. Overall, was dissapointed with the drinks, food and general freemium business model where if you ask for anything and they say, that is extra price.
Stayed 7 nights in Jul 2022

8/10 Good

Rossella

Travelled with family and small children
Liked: Cleanliness, amenities
Nice property with great potentials but lucking 5-stars details...There was a rusty lift, broken glass door in our room, old furniture, etc. Food was ok but lots of waste that could be reduced by adding more a-la-carte options. Bottled water during our meals had to be paid as extra but tap water was disgusting and apart from a coke or an apple juice for the kids, we did not drink anything else so paying for water was really annoying. Customers were securing their space to the pool by leaving towels on their beach chair overnight or probably adding them very early in the morning, this should not be allowed in my opinion. Hotel staff was not extremely friendly except for a few of them. Overall nice experience, we spent hours at the water slides as the kids loved them.
Stayed 7 nights in Jul 2022

10/10 Excellent

Anca

Stayed 3 nights in Jul 2022