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Hilton Kota Kinabalu

5.0 star property
Luxury Kota Kinabalu hotel in Downtown Kota Kinabalu with 2 restaurants
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Kota Kinabalu

Lobby
Reception
Outdoor pool, pool loungers
Meeting facility
2 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Air conditioning
  • Parking available
  • Gym
The price is NZ$150
includes taxes & fees
12 Jan - 13 Jan 2025

Explore the area

Map
Jalan Tunku Abdul Rahman, Asia City, Kota Kinabalu, Sabah, 88000
  • Kompleks Asia City
    2 min walk
  • Urban Kitchen
    1 min walk
  • Tanjung Aru Station
    7 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    14 min drive

Room options

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 41 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 41 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Business Lounge Access

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Business Lounge Access

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room (Premium)

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Twin Room (Premium)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 King Bed, Business Lounge Access

Suite, 1 King Bed, Club lounge access

Suite, 1 King Bed, Business Lounge Access

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 82 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room, Business Lounge Access

Executive Twin Room, Club lounge access

Executive Twin Room, Business Lounge Access

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, Accessible

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 244 sq m
  • City view
  • Sleeps 6
  • 3 King Beds

View all photos for Executive Suite, 1 King Bed, Business Lounge Access

Executive Suite, 1 King Bed, Club lounge access | Living area

Executive Suite, 1 King Bed, Business Lounge Access

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 105 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Living area

Family Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Premium Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Premium)

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed (Premium)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Guest Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Guest Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for One Bedroom Suite Non smoking

Hypo-allergenic bedding, minibar, in-room safe, desk

One Bedroom Suite Non smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Twin Guest Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Twin Guest Room

  • Sleeps 2
  • 2 Single Beds

View all photos for King Guest Room

Hypo-allergenic bedding, minibar, in-room safe, desk

King Guest Room

  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Accessible King Room Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, desk

Accessible King Room Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Executive King Room Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Executive King Room Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Executive Twin Room Non smoking

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Executive Twin Room Non smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Executive King Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, desk

Presidential Suite Non Smoking

  • Sleeps 6
  • 3 King Beds

View all photos for Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Twin Room Non smoking

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Twin Room Non smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Premium King Room Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium King Room Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Twin Room

  • Sleeps 2
  • 2 Single Beds

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About the area

Kota Kinabalu

A luxury stay in the heart of Kota Kinabalu awaits you at Hilton Kota Kinabalu. Within just a 15-minute stroll, you'll find Centre Point and Kota Kinabalu Esplanade. Highlights at this hotel include 2 restaurants, an outdoor swimming pool and a 24-hour gym. .The restaurant, Urban Kitchen, serves international cuisine and is open for breakfast, lunch and dinner. The Club Bar is the hotel's own bar, serving drinks along with dinner. Enjoy the gym, sauna, kids' swimming pool and pool loungers. Business amenities include meeting rooms and conference space. Added amenities include Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of an airport shuttle. .Sights within a 20-minute walk of this 5-property class Downtown Kota Kinabalu hotel include Gaya Street Sunday Market and Kota Kinabalu Central Market.

What's nearby

  • Centre Point - 9 min walk
  • Kota Kinabalu Esplanade - 11 min walk
  • Gaya Street Sunday Market - 15 min walk
  • Imago Shopping Mall - 19 min walk
  • Suria Sabah Shopping Mall - 2 min drive

Getting around

  • Tanjung Aru Station - 7 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 14 min drive

Restaurants

  • ‪大茄来海鲜餐厅 Welcome Seafood Restaurant - ‬2 min walk
  • ‪Executive Lounge, Hilton Kota Kinabalu - ‬2 min walk
  • ‪Fook Yuen 富源 - ‬4 min walk
  • ‪Pete's Corner - ‬4 min walk
  • ‪Urban Kitchen - ‬1 min walk

About this property

Hilton Kota Kinabalu

Luxury Kota Kinabalu hotel in Downtown Kota Kinabalu with 2 restaurants
Hilton Kota Kinabalu offers its guests a kids' pool, an outdoor pool, a sauna, and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is available in public spaces for a fee.

The luxury Hilton Kota Kinabalu also features multilingual staff, concierge services, and laundry facilities. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Kota Kinabalu hotel.

  • 304 guestrooms or units
  • 9 levels
  • 2 dining venues
  • Conference rooms
  • Built in 2016
  • Deli
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Hilton Kota Kinabalu offers 304 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. 47-inch LCD televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include slippers, designer toiletries, bidets and complimentary toiletries.

This Kota Kinabalu hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: WiFi (MYR 15 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (MYR 15 per day)

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Secured, covered parking on site (MYR 5 per day)
  • Secured, covered valet parking on site (MYR 25 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 65 for adults and MYR 32.50 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Drip Cafe
  • Rooftop Poolside Bar Gril
  • The Club Bar
  • Urban Kitchen

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 47-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hilton Kota Kinabalu

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 100.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 65.00 for adults and from MYR 32.50 for children
  • Fee for in-room wireless Internet: MYR 15 per day (rates may vary)
  • Fee for wireless Internet in public areas: MYR 15.00 per day (rates may vary)
  • Airport shuttle fee: MYR 90 per vehicle (one-way, maximum occupancy 4)
  • Covered self-parking fee: MYR 5 per day
  • Valet parking fee: MYR 25 per day
  • Rollaway bed fee: MYR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hilton Kota Kinabalu Hotel
Hilton Kota Kinabalu Hotel
Hilton Kota Kinabalu Kota Kinabalu
Hilton Kota Kinabalu Hotel Kota Kinabalu

Frequently asked questions

What is the cancellation policy at Hilton Kota Kinabalu?

Hilton Kota Kinabalu offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Kota Kinabalu?

As of 26 Dec 2024, prices found for a 1-night stay for 2 adults at Hilton Kota Kinabalu on 12 Jan 2025 start from NZ$149.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Kota Kinabalu?

Yep, Hilton Kota Kinabalu has a secured covered self car park for MYR 5 per day.

Are there any beaches close to Hilton Kota Kinabalu?

The closest beach to Hilton Kota Kinabalu is Pantai Pulau Mamutik (6.7 km).

Does Hilton Kota Kinabalu have a pool?

Hilton Kota Kinabalu has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Hilton Kota Kinabalu?

Hilton Kota Kinabalu features an outdoor pool, a steam room and 2 restaurants.

Is Hilton Kota Kinabalu family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Hilton Kota Kinabalu is a hit with families.

Does Hilton Kota Kinabalu serve breakfast?

Yep, buffet brekkie is offered daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Hilton Kota Kinabalu?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hilton Kota Kinabalu?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Kota Kinabalu?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hilton Kota Kinabalu?

No, pets and service animals are not allowed.

Hilton Kota Kinabalu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 603 out of 910 reviews" "
Rating 8 - Good. 228 out of 910 reviews" "
Rating 6 - Okay. 34 out of 910 reviews" "
Rating 4 - Poor. 23 out of 910 reviews" "
Rating 2 - Terrible. 22 out of 910 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Emanuele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, friendly staff and an amazing breakfast buffet!
Stayed 2 nights in Jul 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really nice place and one of the best Hilton’s I have stayed in. Staff excellent.
Stayed 3 nights in Jun 2024

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Never again
Poor location. Many closed down shops behind the hotel. No hot water for shower and no instruction for use of coffee machine. 3 pm checkout will be charged 50% of room rate even though hotel was empty on Sunday. Only the concierge/Bell service Team was friendly. Room service menu sucks. Will not stay here again.
Stayed 1 night in Jun 2024

10/10 Excellent

Mrs Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed
Stayed 2 nights in Jun 2024

10/10 Excellent

Shui ping

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff shows friendly and helpful. Location is very convenience .. a big seafood restaurant behind the hotel .. very close to Imago shopping Mall
Stayed 3 nights in Jun 2024

8/10 Good

Koichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Michael

Stayed 2 nights in Apr 2024

10/10 Excellent

Phin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great buffet breakfast. And access to executive lounge for free canapes and drinks at 5pm-7pm was amazing. Gym was ok nothing special
Stayed 1 night in Apr 2024

10/10 Excellent

Yiliang

Stayed 1 night in Mar 2024

10/10 Excellent

Anna

Amazing hotel! Clean, great service, delicious breakfast
Stayed 1 night in Mar 2024

10/10 Excellent

Phin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Breakfast best ever seen, so many choices. Executive suites can also visit canopes and drinks on level 9 5pm-7pm which is very delicious
Stayed 1 night in Apr 2024

10/10 Excellent

Steven Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 9 nights in Mar 2024

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tea & coffee station was poor with little choice & no biscuits!!
Stayed 3 nights in Feb 2024

10/10 Excellent

Petrus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 3 nights in Nov 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast options was immaculate. Very comfortable bed and the ambience was nice in the hotel. Sofa in room and chairs in lobby could use a steam cleaning though.
Stayed 2 nights in Oct 2023

4/10 Poor

HOI I

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service
The room is not clean enough considering the 5 star standard. The staff especially the concierge team is not very friendly. Overall the experience is not that good.
Stayed 4 nights in Oct 2023

10/10 Excellent

Lepani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Service
Except lent service and friendly staff. Breakfast was perfect
Stayed 1 night in Oct 2023

10/10 Excellent

Ivan

Stayed 1 night in Oct 2023

10/10 Excellent

salvador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Great location not far from the airport as well as conveniently close to ammenities in the city, Hotel and room was well equipped with comfortable bed, spacious room and shower, pool is very well kept and presented with nice loungers and good drink/food service ( not cheap though but worth as a treat) Service was impeccable from check in , breakfast was well organised with great variety of food and beverage , i had a late check with a late flight in the evening they kindly allowed me to use the pool for the day so i could relax, chill and have a shower prior making my way to the airport. Excellent customer service!!
Stayed 1 night in Sep 2023

10/10 Excellent

CARLOS

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Congratulations to the hotel and restaurant staff. All of them were very kind and supportive
Stayed 3 nights in Sep 2023

2/10 Terrible

ELSAID

Disliked: Cleanliness, staff & service, property conditions & facilities
A very bad experience in this hotel, especially from the hotel receptionist. I paid more than double the amount to include breakfast and to change the room. 1- She claimed that breakfast was not included. 2- Booking from 9/18/2023 to 9/22/2023.
Stayed 3 nights in Sep 2023

10/10 Excellent

Caroline

Stayed 1 night in Sep 2023

10/10 Excellent

Chris JS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay at Hilton Kota Kinabalu
Amazing location, top quality & friendly service! Cannot ask for more! Will definitely return to stay whenever in Kota Kinabalu.
Stayed 3 nights in Aug 2023