2/10 Terrible
Sophie
24 Mar 2025
Disliked: Staff & service, property conditions & facilities
Private beach is beautiful, but hotel rooms and facilities are poorly maintained - Website images are clearly very outdated.
Room was dusty and had a strange smell. Door connecting my room to the adjacent room had a broken lock, meaning other guests could easily access my room.
Complimentary shuttle boat was schedule was unreliable, meaning long waiting times to check in and check out or paying a 1600 BHT for a private long boat.
Front desk staff were also incredibly rude when concerns were raised, and constantly trying to get you to pay more money for things that were either complimentary or had already been booked and paid for. Booked an airport transfer with the front desk, they claimed they didn’t have a booking from me and I was forced to pay again for private taxi so that I wouldn’t miss my flight.
Would not recommend, not worth the money at all.
Sophie
Stayed 2 nights in Mar 2025