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Novotel Kuala Lumpur City Centre

4.0 star property
Hotel with a full-service spa, a quick walk to Pavilion Kuala Lumpur

Photo gallery for Novotel Kuala Lumpur City Centre

Outdoor pool
Minibar, in-room safe, desk, blackout curtains
Bar (on property)
Bar (on property)
Bar (on property)

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Pool
  • Parking available
  • Spa
The current price is NZ$145
includes taxes & fees
19 Mar - 20 Mar

Explore the area

Map
2 Jalan Kia Peng, Kuala Lumpur, 50450
  • Pavilion Kuala Lumpur
    ‪5 min walk‬
  • Petronas Twin Towers
    ‪12 min walk‬
  • Kuala Lumpur Tower
    ‪19 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪47 min drive‬

Room options

View all photos for Deluxe Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
TV
Blackout curtains
Private bathroom
Bidet
Eco-friendly toiletries
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
TV
Blackout curtains
Private bathroom
Bidet
Eco-friendly toiletries
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Premier Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
TV
Blackout curtains
Private bathroom
Bidet
Eco-friendly toiletries
  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
TV
Separate bedroom
Blackout curtains
Hairdryer
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Premier Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
TV
Blackout curtains
Private bathroom
Bidet
Eco-friendly toiletries
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
TV
Blackout curtains
Private bathroom
Bidet
Eco-friendly toiletries
Hairdryer
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Kuala Lumpur

At Novotel Kuala Lumpur City Centre you'll be within just a 15-minute stroll of Pavilion Kuala Lumpur and Petronas Twin Towers. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering at The Zen Spa can include deep-tissue massages, hot stone massages, body scrubs and facials along with access to the hot tub. The restaurant, Food Exchange, serves international cuisine and is open for breakfast, lunch and dinner. Gourmet Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the gym and kids' swimming pool. 6 meeting rooms, conference space, and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also self parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 4-property class Kuala Lumpur City Centre hotel include Kuala Lumpur Tower and Petaling Street.

What's nearby

  • Pavilion Kuala Lumpur - 5 min walk - 0.5 km
  • KLCC Park - 9 min walk - 0.8 km
  • Petronas Twin Towers - 12 min walk - 1.0 km
  • Kuala Lumpur Tower - 19 min walk - 1.6 km
  • Petaling Street - 3 min drive - 2.6 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Raja Chulan Station - 6 min walk
  • Kuala Lumpur International Airport (KUL) - 47 min drive

Restaurants

  • ‪Hakka Restaurant 客家飯店 - ‬4 min walk
  • ‪Ichiban Boshi - ‬2 min walk
  • ‪Koryori Enoshima - ‬4 min walk
  • ‪Bavarian Bierhaus - ‬1 min walk
  • ‪Yashi-no-mi Japanese Cafe - ‬5 min walk

About this property

Novotel Kuala Lumpur City Centre

Hotel with a full-service spa, a quick walk to Pavilion Kuala Lumpur
Novotel Kuala Lumpur City Centre offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 6 meeting rooms. A children's pool, spa services, and tour/ticket assistance are also featured at the business-friendly Novotel Kuala Lumpur City Centre. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Kuala Lumpur hotel is smoke free.

  • 302 guestrooms or units
  • 28 levels
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Novotel Kuala Lumpur City Centre offers 302 accommodations with minibars and a safe. Televisions come with satellite channels. Bathrooms include bidets, complimentary toiletries and hairdryers.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The Zen Spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Parking on site (MYR 5 per stay; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; MYR 58 for adults and MYR 29 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Food Exchange
  • Gourmet Bar

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station
  • Conference space

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • High-pile carpet in room
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Kuala Lumpur City Centre

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 150.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 500 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 58 for adults and from MYR 29 for children
  • Airport shuttle fee: MYR 210 per vehicle (one-way, maximum occupancy 3)
  • Self-parking fee: MYR 5 per stay (in/out privileges)
  • A late check-out fee will be charged
  • Rollaway bed fee: MYR 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, Barclaycard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Novotel Hotel Kuala Lumpur City Centre
Novotel Kuala Lumpur City Centre
Accor Kuala Lumpur
Kuala Lumpur Novotel
Novotel Hydro Majestic Kuala Lumpur
Novotel Kl
Novotel Kuala Lumpur
Novotel Kuala Lumpur City Centre Hotel
Accor Kuala Lumpur
Novotel Kl
Novotel Hydro Majestic Kuala Lumpur
Kuala Lumpur Novotel
Novotel Kuala Lumpur City
Novotel Kuala Lumpur City Centre Hotel
Novotel Kuala Lumpur City Centre Kuala Lumpur
Novotel Kuala Lumpur City Centre Hotel Kuala Lumpur

Frequently asked questions

What is the cancellation policy at Novotel Kuala Lumpur City Centre?

Novotel Kuala Lumpur City Centre offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Kuala Lumpur City Centre?

As of 11 Mar 2025, prices found for a 1-night stay for 2 adults at Novotel Kuala Lumpur City Centre on 19 Mar 2025 start from NZ$144.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Kuala Lumpur City Centre?

Yep, Novotel Kuala Lumpur City Centre has a self car park with in/out privileges for MYR 5 per stay. Onsite parking is limited.

Is there a spa on site at Novotel Kuala Lumpur City Centre?

Yep, The Zen Spa is available for guests. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Does Novotel Kuala Lumpur City Centre have a pool?

Novotel Kuala Lumpur City Centre has an outdoor pool and a kids' pool. The pool is open 6:00 AM to 8:00 PM.

What luxury perks are available at Novotel Kuala Lumpur City Centre?

Novotel Kuala Lumpur City Centre features a full-service spa, a health club and an outdoor pool.

Does Novotel Kuala Lumpur City Centre serve breakfast?

Sure does, buffet breakfast is served on weekdays from 6:30 AM to 10:30 AM and weekends between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Novotel Kuala Lumpur City Centre?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Novotel Kuala Lumpur City Centre?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Novotel Kuala Lumpur City Centre?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Novotel Kuala Lumpur City Centre?

No, pets and service animals are not allowed.

Novotel Kuala Lumpur City Centre Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 266 out of 1001 reviews
Rating 8 - Good. 400 out of 1001 reviews
Rating 6 - Okay. 212 out of 1001 reviews
Rating 4 - Poor. 77 out of 1001 reviews
Rating 2 - Terrible. 46 out of 1001 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Willy, Singapore

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This hotel has a carpark that look like you’re in 1975. The turns are so tight it is evident through all the scratch marks on the wall. So if you’re driving an SUV , just be careful. Novotel is under Accor group and I think there are certain expectation about the hotel. But this hotel room does not have any door bell ? Lastly I think the concierge was great but I cannot say the same for the kitchen staff. It appears that because I’m a Chinese , when I request for custom omelette at the egg station, I was told to just take from those ready made. Then when I spotted a few malay asking for omelette , they were served according to what they wanted. This is the most disappointing hotel I ever stayed, we are living in 2024 and yet such petty racism service from this hotel still exist??
Stayed 3 nights in Dec 2024

10/10 Excellent

Pritam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, helpful & friendly staff
Stayed 4 nights in Nov 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
V good
Stayed 26 nights in Oct 2024

8/10 Good

kwai hing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall experience is good. The staff are very helpful.
Stayed 2 nights in Oct 2024

8/10 Good

thi

Stayed 6 nights in Oct 2024

8/10 Good

LEE TIAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 4 nights in Oct 2024

10/10 Excellent

RUJIROJ ALEX

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
right in town, walking distance to major attractions
Stayed 3 nights in Oct 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good srmtay, highly recommend
Stayed 2 nights in Sep 2024

10/10 Excellent

Mohamed

Not good
Stayed 2 nights in Oct 2024

2/10 Terrible

Mohamed

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
We hv stayed Novtel in dubai and Thailand was best , but KL city center one is not good interms of service, food and accommodation.
Stayed 5 nights in Sep 2024

4/10 Poor

Guofang

Stayed 6 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for business trip
Clean environment, comfortable, good location (5min walk to KL convention centre), perfect for business trip. Had all the room services i needed including iron and ironing board. Reception staff were well mannered and good customer service.
Stayed 3 nights in Aug 2024

6/10 Okay

TAN

Business traveller
Liked: Cleanliness, staff & service
Breakfast so so. Room clean but weak shower. loud aircon noise.
Stayed 4 nights in Jul 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For my stay in Malaysia, I had to stay close to the Kuala Lumpur Convention Center as I was initially in town a conference. I greatly enjoyed my stay with Novotel and have no outstanding complaints! Some of the top highlights for me were the central location, quality of the rooms and service, and cost for a four star stay! All of the staff was incredibly kind and helpful, and I found the atmosphere to be calm and professional. I would recommend this stay for your trip to Kuala Lumpur.
Stayed 8 nights in Aug 2024

8/10 Good

Ibrahim, Khatijah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pool needs to be improved on. Dining for breakfast menu could be further improved in terms of variety (same menu almost every day). Good service given and property is walkable to Pavillion.
Stayed 5 nights in Aug 2024

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Jul 2024

8/10 Good

Viktor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good, but there is a bit of confusion with the luggage while leaving it with the staff - it takes some time for them to find and identify it. Would probably book the same hotel while staying in Kuala Lumpur.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in May 2024

8/10 Good

Rajesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had good time there would recommend friends and relatives
Stayed 6 nights in Jul 2024

10/10 Excellent

Maria V

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in Jul 2024

6/10 Okay

Shih Wen

Liked: Cleanliness
Dine / Shop
Good location to surrounding to dine , shopping .
Stayed 2 nights in Jul 2024

8/10 Good

Miya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were supposwd to have 2 twin sized bed we indicated we were 3 people in the room but the bed can only accomodate 1. We had to push the 2 beds together but it was uncomfortable for the one in the middle. It was in the ads we can have a free futon mattress but it was not available :( but the staff were all courteous and friendly. Which is a good reason enough to stay
Stayed 4 nights in Jul 2024

10/10 Excellent

Yeow Khuan

Stayed 3 nights in Apr 2024

6/10 Okay

Richard

Stayed 6 nights in Jul 2024