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Sheraton Imperial Kuala Lumpur Hotel

5.0 star property
Luxury Kuala Lumpur hotel in Chow Kit with 3 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Imperial Kuala Lumpur Hotel

Serves lunch, dinner and happy hour
3 restaurants, breakfast, lunch, dinner served; international cuisine
3 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Pool
    Pool
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Spa
    Spa
  • Room service
    Room service

Explore the area

Map
Jalan Sultan Ismail, Kuala Lumpur, 50250
  • SOGO
    12 min walk
  • Merdeka Square
    18 min walk
  • Petronas Twin Towers
    19 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    48 min drive

Room options

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Hairdryer
Rainfall showerhead
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, City View

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Room, 2 Single Beds, City View

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Hairdryer
Rainfall showerhead
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 1 King Bed, City View

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Club Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Hairdryer
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds, City View

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Club Room, 2 Single Beds, City View

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Hairdryer
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 Bedroom, City View

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Suite, 1 Bedroom, City View

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Separate bedroom
Hairdryer
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Club Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Separate bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Room, 1 King Bed, City View

Presidential Room, 1 King Bed, City View | Living room

Presidential Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Hairdryer
Rainfall showerhead
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, City View

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Club Suite, 1 Bedroom, City View

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Separate bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
DoubleTree by Hilton Hotel Kuala Lumpur
Pool
Kids pool
Parking included
Restaurant
4.4 out of 5, Excellent, (1003)
The price is NZ$166
for 1 night
includes taxes & fees
1 Dec - 2 Dec
DoubleTree by Hilton Hotel Kuala Lumpur

About the area

Kuala Lumpur

A luxury stay in the heart of Kuala Lumpur awaits you at Sheraton Imperial Kuala Lumpur Hotel. Within a 20-minute stroll, you'll find popular places like Petronas Twin Towers and Merdeka Square. Highlights at this hotel include 3 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering at Mandara Spa can include massages along with access to the sauna. The restaurant, Essence, serves international cuisine and is open for breakfast, brunch, lunch and dinner. Pavilions Lounge is the hotel's own lobby lounge, serving drinks along with lunch and dinner. Enjoy the 24-hour gym, Hot tub, sauna and pool loungers. Other amenities include free Wi-Fi in public areas, a 24-hour business centre and laundry facilities. Buffet breakfast is available daily between 6:00 AM and 10:30 AM. There's also the convenience of valet parking. .Within a 30-minute walk of this 5-property class Chow Kit hotel, attractions include Suria KLCC Shopping Centre and KLCC Park.

What's nearby

  • Petronas Twin Towers - 19 min walk
  • Suria KLCC Shopping Centre - 3 min drive
  • Pavilion Kuala Lumpur - 3 min drive
  • KLCC Park - 3 min drive
  • Kuala Lumpur Tower - 3 min drive

Getting around

  • Medan Tuanku Station - 1 min walk
  • Kuala Lumpur Sultan Ismail Station - 11 min walk
  • Kuala Lumpur International Airport (KUL) - 48 min drive

Restaurants

  • ‪Kluang Station - ‬1 min walk
  • ‪Essence - ‬1 min walk
  • ‪The Chicken Rice Shop - ‬4 min walk
  • ‪Ayam Penyet Best - ‬5 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Sheraton Imperial Kuala Lumpur Hotel

Luxury Kuala Lumpur hotel in Chow Kit with 3 restaurants
Sheraton Imperial Kuala Lumpur Hotel offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 3 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 9 meeting rooms, and limo/town car service. Event space at this hotel measures 17652 square feet (1640 square metres) and includes conference space. A 24-hour fitness centre, a sauna, and spa services are also featured at the luxury Sheraton Imperial Kuala Lumpur Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.

  • 398 guestrooms or units
  • 38 levels
  • 3 dining venues
  • Conference rooms
  • 17652 sq ft of conference space
  • 1640 sq. m of conference space
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Bar by the pool
Sheraton Imperial Kuala Lumpur Hotel offers 398 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Beds feature down duvets. 55-inch Smart televisions come with premium satellite channels.

Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Mandara Spa. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Parking on site (MYR 125 per day)
  • Valet parking on site (MYR 30 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 79 to 79 for adults and MYR 39.50 to 39.50 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Celestial Court
  • Essence
  • Pavilions Lounge

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 17,652 square feet of conference space
  • 24-hour business centre
  • 9 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift (119 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible path to lift

More

  • 38 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Imperial Kuala Lumpur Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 141.6 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 79.00 to 79.00 for adults and MYR 39.50 to 39.50 for children
  • Self-parking fee: MYR 125 per day
  • Valet parking fee: MYR 30 per day
  • Rollaway bed fee: MYR 141.6 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Kuala Lumpur Sheraton
Hotel Sheraton Imperial Kuala Lumpur
Imperial Sheraton Kuala Lumpur
Kuala Lumpur Hotel Sheraton
Kuala Lumpur Sheraton Hotel
Kuala Lumpur Sheraton Imperial
Sheraton Hotel Kuala Lumpur
Sheraton Imperial Kuala Lumpur
Sheraton Imperial Kuala Lumpur Hotel
Sheraton Kuala Lumpur Hotel
Sheraton Imperial Hotel
Sheraton Imperial
Sheraton Kuala Lumpur
Kuala Lumpur Sheraton
Sheraton Imperial Kuala Lumpur
Sheraton Imperial Kuala Lumpur Hotel Hotel
Sheraton Imperial Kuala Lumpur Hotel Kuala Lumpur
Sheraton Imperial Kuala Lumpur Hotel Hotel Kuala Lumpur

Frequently asked questions

What is the cancellation policy at Sheraton Imperial Kuala Lumpur Hotel?

Sheraton Imperial Kuala Lumpur Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Imperial Kuala Lumpur Hotel?

As of 17 Nov 2024, prices found for a 1-night stay for 2 adults at Sheraton Imperial Kuala Lumpur Hotel on 24 Nov 2024 start from NZ$179.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Imperial Kuala Lumpur Hotel?

Yep, Sheraton Imperial Kuala Lumpur Hotel has a self car park for MYR 125 per day. Onsite parking is limited.

Is there a spa on site at Sheraton Imperial Kuala Lumpur Hotel?

Yep, Mandara Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy services like massages.

Does Sheraton Imperial Kuala Lumpur Hotel have a pool?

Sheraton Imperial Kuala Lumpur Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Sheraton Imperial Kuala Lumpur Hotel?

Sheraton Imperial Kuala Lumpur Hotel features a full-service spa, an outdoor pool and 3 restaurants. All guestrooms come with deep soaking tubs and 24-hour room service.

What makes Sheraton Imperial Kuala Lumpur Hotel a romantic place to stay?

1 hot tub and a lounge bar, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Sheraton Imperial Kuala Lumpur Hotel.

Is Sheraton Imperial Kuala Lumpur Hotel family-friendly?

You bet! With amenities such as children's meals, babysitting services and a corner/local shop, it's no surprise that Sheraton Imperial Kuala Lumpur Hotel is a hit with families.

Are there hot tubs in the rooms at Sheraton Imperial Kuala Lumpur Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does Sheraton Imperial Kuala Lumpur Hotel serve breakfast?

Yeah, buffet brekkie is available daily from 6:00 AM to 10:30 AM.

Is there a free airport shuttle available at Sheraton Imperial Kuala Lumpur Hotel?

No, Sheraton Imperial Kuala Lumpur Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Imperial Kuala Lumpur Hotel?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Imperial Kuala Lumpur Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Sheraton Imperial Kuala Lumpur Hotel?

No, pets and service animals are not allowed.

Sheraton Imperial Kuala Lumpur Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 494 out of 1001 reviews" "
Rating 8 - Good. 326 out of 1001 reviews" "
Rating 6 - Okay. 95 out of 1001 reviews" "
Rating 4 - Poor. 53 out of 1001 reviews" "
Rating 2 - Terrible. 33 out of 1001 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

John David

Stayed 1 night in Aug 2024

4/10 Poor

Edward

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This Sheraton is old and dirty with a lot mucks in the Bathroom. The mall coress the street is old and dead. Never go back
Stayed 3 nights in Aug 2024

8/10 Good

Juarez Jose

Travelled with partner
Liked: Property conditions & facilities
Nice accommodation and responsive crew.
Stayed 2 nights in Aug 2024

6/10 Okay

Mhd Soubhi

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Good location, bad place to stay.
So we check in around 10 pm and one of the rooms where real smells humid and has water drops coming from the AC in the dressing room. We asked for changing the room, so this has not been taking seriously, so I needed to step down and re ask the receptionist for that. Funny enough she wanted me to provide pictures proving that. Then room changed to a different floor, so now my kids are 10 floors away, as they claimed no available rooms in the same floor. I accepted as I had no other option, we moved to the other room and it smells terrible, seems it had been left with no AC for long days. My wife decided to go and have a fight with took a plenty of time with some anger level, then we secured a room for the kids 4 floors away which was decent. Upon check out we asked for bell boy to help with the language but never came, so I had to take everything down myself, when I saw the bell boy down hr apologized claiming that he is so busy. Very low quality hotel and super old, can’t be considered as Sheraton, though the location is awesome and very close to everything. Will never repeat.
Stayed 3 nights in Aug 2024

6/10 Okay

Kwee Hian

Liked: Cleanliness, amenities
There not a lot of check in counter. I was told that the hotel staff will call when the room was ready but there is no call till 345pm where I have to go to the counter to check for my room.
Stayed 1 night in Aug 2024

4/10 Poor

Asif

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Aug 2024

8/10 Good

Daniel

Liked: Staff & service, amenities, property conditions & facilities
Friendly staff. Good location. Recommend the spa. The cleaner let down the experience. Most days there would be something missing from the room that needed to be replaced, but when I called they fixed it up immediately.
Stayed 6 nights in Jul 2024

8/10 Good

Younes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 4 nights in Jul 2024

8/10 Good

KgaiMun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Masood

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Mr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
KL
Great place to stay
Stayed 13 nights in Jul 2024

4/10 Poor

Karkeem

Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The hotel in its self was very beautiful but on arrival we were scheduled to check in at 1500 but due to system errors we were made to wait almost two hours after our scheduled check in time which was very frustrating and there were not enough attendance at the front counter to support checking in personnel it was a very big back up
Stayed 1 night in Jul 2024

10/10 Excellent

Hilary Ayikwele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay, the bed was extremely comfortable and the people extremely welcoming!
Stayed 3 nights in Jun 2024

10/10 Excellent

Rashmika Ravihansa

Good
Stayed 2 nights in Jul 2024

2/10 Terrible

WONG, WILAYAH PERSEKUTUAN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ktqbye.
Stayed 1 night in Jun 2024

4/10 Poor

Nur Syamimi binti

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Gurmeet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful in every step
Stayed 2 nights in May 2024

10/10 Excellent

Aladdin, ARLINGTON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Steph are very helpful and kind the best hotel with very friendly people they make our stay pleasant everything about the hotel and the people is fantastic
Stayed 4 nights in May 2024

10/10 Excellent

ng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The room is super clean and comfortable to sleep Breakfast is so so and not much variety of food but good though. Their service is excellent
Stayed 3 nights in May 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every one of the staff I interacted with were excellent. All were help full, polite, and happy pleasant people. I cannot think of anything I did not like.
Stayed 6 nights in May 2024

2/10 Terrible

KIM CHWEE

Stayed 3 nights in May 2024

10/10 Excellent

Ahava Sarah, marina del rey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful lobby area that is breathtaking to behold. The rooms are very large ... however this is an old property and this is noticeable in the rooms that could do with a makeover. However the lobby area is exceptional. And makes up for everything. Great service as well. Hospitality gets top marks!
Stayed 1 night in Mar 2024

8/10 Good

Mahmoud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Yasuaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room, breakfast and atmosphere of the hotel is very nice. Around the hotel, there are many kinds of nice restaurants.
Stayed 2 nights in Mar 2024

4/10 Poor

muhamad

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
We had booked a king room and received a smoking room. The reception said they will change our room the next day but they didn’t have any non-smoking room even tho we reserved one and prepaid for it. We spent 6 days in a smoking room with a terrible smell that bothered us throughout our stay. At times we will go down to the mall across the street to spend time. The staff was very friendly but I will not be returning here next year
Stayed 5 nights in Mar 2024