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Hyatt Regency Kuantan Resort

5.0 star property
Luxury resort on the beach, with 2 outdoor pools

Photo gallery for Hyatt Regency Kuantan Resort

2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
3 bars/lounges, poolside bar, beach bar
Nightclub
Exterior
On the beach, beach towels, beach volleyball, beach bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Parking included
  • Gym
  • Room service
The current price is NZ$181
includes taxes & fees
1 Mar - 2 Mar

Explore the area

Map
Telok Chempedak, Kuantan, Pahang, 25050
  • Teluk Cempedak Beach
    ‪1 min walk‬
  • Taman Teruntum Mini Zoo
    ‪15 min walk‬
  • Gelora Park
    ‪5 min drive‬
  • Kuantan (KUA-Sultan Haji Ahmad Shah)
    ‪38 min drive‬

Room options

View all photos for Club Room, 2 Single Beds, Sea View

Free minibar, in-room safe, desk, laptop workspace

Club Room, 2 Single Beds, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Free minibar items
LED TV
Day bed
  • 39 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LED TV
Day bed
Blackout curtains
  • 68 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

Presidential Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Day bed
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Free minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LED TV
Day bed
Blackout curtains
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

Free minibar, in-room safe, desk, laptop workspace

Club Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Free minibar items
LED TV
Day bed
  • 39 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 1 King Bed

Free minibar, in-room safe, desk, laptop workspace

Club Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Free minibar items
LED TV
Day bed
  • 39.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Sea View

Free minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LED TV
Day bed
Blackout curtains
  • 34 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Sea View

Standard Room, 1 King Bed, Sea View

Standard Room, 1 King Bed, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LED TV
Day bed
Blackout curtains
  • 34 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Sea View

Free minibar, in-room safe, desk, laptop workspace

Club Room, 1 King Bed, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Free minibar items
LED TV
Day bed
  • 39 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Free minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LED TV
Day bed
Blackout curtains
  • 34 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 King Bed (Regency)

Free minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Regency)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Free minibar items
LED TV
Day bed
  • 91 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Regency, Executive Suite

Free minibar, in-room safe, desk, laptop workspace

Regency, Executive Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Free minibar items
LED TV
Day bed
  • 84 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Free minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LED TV
Day bed
Blackout curtains
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Free minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LED TV
Day bed
Blackout curtains
  • 39 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

Aerial view

Swiss-Garden Beach Resort Kuantan

  • Pool
  • Kids pool
  • Waterslide
  • Parking included
3.8 out of 5, Good, (478)
The price is NZ$179
for 1 room
includes taxes & fees
10 Mar - 11 Mar
Swiss-Garden Beach Resort Kuantan

About the area

Kuantan

A luxury stay in the heart of Kuantan awaits you at Hyatt Regency Kuantan Resort. Within steps you'll find Teluk Cempedak Beach and Taman Teruntum Mini Zoo within a 20-minute stroll. Highlights at this beachfront resort include 3 restaurants, 2 outdoor swimming pools and 3 bars/lounges. .The restaurant, Kampung Restaurant, serves Malaysian cuisine and is open for breakfast, lunch and dinner. Sampan Bar is the resort's own bar. Spend the day at the beach and enjoy the 2 outdoor tennis courts, nightclub and 24-hour gym. Meeting rooms, a 24-hour business centre, and limo/town car service are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of car rentals on site. .With a stay at this Teluk Cempedak resort, you'll be 3.2 km (2 mi) from Gelora Park and 3.2 km (2 mi) from Kuantan Recreational Parks.
View more Resorts in KuantanOpens in a new window

What's nearby

  • Teluk Cempedak Beach - 1 min walk
  • Taman Teruntum Mini Zoo - 15 min walk
  • Kuantan City Mall - 7 min drive
  • East Coast Mall - 7 min drive
  • Darul Makmur Stadium - 8 min drive

Getting around

  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 38 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Regency Club | Hyatt Regency Kuantan Resort - ‬5 min walk
  • ‪Mee Curry Hoi Yin - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Sampan Bar - ‬5 min walk

About this property

Hyatt Regency Kuantan Resort

Luxury resort on the beach, with 2 outdoor pools
Hyatt Regency Kuantan Resort offers its guests 2 outdoor swimming pools, outdoor tennis courts, a health club, and a children's pool. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. A nightclub, an arcade/games room, and gift shops/newsstands are also featured at the luxury Hyatt Regency Kuantan Resort. Self parking is free.

Smoking is allowed in designated areas at this Kuantan resort.

  • 301 guestrooms or units
  • 6 levels
  • 3 dining venues
  • 3 bars or lounges
  • Conference rooms
  • Built in 1979
  • Nightclub
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Hyatt Regency Kuantan Resort offers 301 air-conditioned accommodations with free minibar items and laptop-compatible safes. 43-inch LED televisions come with satellite channels. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

This Kuantan resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 65 for adults and MYR 24 for children
  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Coals on the Beach
  • Italian Bistro
  • Kampung Restaurant
  • Sampan Bar
  • The Deli

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 24-hour gym
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Free bicycle rentals
  • Golf
  • Nightclub

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between 24 May and 7 June.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hyatt Regency Kuantan Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 115.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 65 for adults and from MYR 24 for children
  • Rollaway bed fee: MYR 115.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash. Long-term renters welcome. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hyatt Kuantan
Hyatt Kuantan Regency
Hyatt Regency Kuantan
Hyatt Regency Kuantan Resort
Hyatt Regency Resort Kuantan
Kuantan Hyatt Regency
Kuantan Hyatt Resort
Kuantan Regency
Kuantan Regency Hyatt
Regency Kuantan
Hyatt Regency Kuantan Hotel Kuantan
Hyatt Regency Kuantan
Hyatt Regency Kuantan Resort Resort
Hyatt Regency Kuantan Resort Kuantan
Hyatt Regency Kuantan Resort Resort Kuantan

Frequently asked questions

What is the cancellation policy at Hyatt Regency Kuantan Resort?

Hyatt Regency Kuantan Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Regency Kuantan Resort?

As of 24 Feb 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Kuantan Resort on 1 Mar 2025 start from NZ$180.2, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Regency Kuantan Resort?

Yep, Hyatt Regency Kuantan Resort has a free self car park.

Are there any beaches close to Hyatt Regency Kuantan Resort?

Yep, Hyatt Regency Kuantan Resort is a short 1-minute walk from Teluk Cempedak Beach. Fun beach activities include volleyball.

Does Hyatt Regency Kuantan Resort have a pool?

Hyatt Regency Kuantan Resort has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at Hyatt Regency Kuantan Resort?

Hyatt Regency Kuantan Resort features 2 outdoor pools, a nightclub and a health club. All guestrooms come with 24-hour room service and free minibar items.

Is Hyatt Regency Kuantan Resort family-friendly?

You bet! With amenities such as a children's pool and an arcade, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Regency Kuantan Resort is a hit with families.

Does Hyatt Regency Kuantan Resort serve breakfast?

Yeah, buffet breakfast is served daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Hyatt Regency Kuantan Resort?

No, Hyatt Regency Kuantan Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Regency Kuantan Resort?

Yep, they've got a beach bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Regency Kuantan Resort?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Hyatt Regency Kuantan Resort?

No, pets and service animals are not allowed.

Is there a golf course on site at Hyatt Regency Kuantan Resort?

There is a golf course next to Hyatt Regency Kuantan Resort.

Hyatt Regency Kuantan Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 308 out of 621 reviews
Rating 8 - Good. 214 out of 621 reviews
Rating 6 - Okay. 60 out of 621 reviews
Rating 4 - Poor. 27 out of 621 reviews
Rating 2 - Terrible. 12 out of 621 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Ka Kit

Low hot water in shower
Stayed 1 night in Nov 2024

10/10 Excellent

Hong Ngoc, Petaling Jaya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a great location, just in front of a very nice beach. The room is quite clean but a bit dated. We could see some scratches on the wall and dirty areas under the sink. The room doesn’t have good sound proof as we can hear people walking, talking on the corridor and can hear sound from the next door room while staffs are cleaning the room. However, it was quiet at night so we can sleep well. Staffs are efficiency at the lobby and offer discount for breakfast which is nice. Breakfast was ok, many options with beach view. You can enjoy the stunning sunrise on the beach and walk along the beach in the early morning which was the best thing I enjoy at the resort. Overall, it was still a wonderful get away trip with Hyatt
Stayed 1 night in Oct 2024

10/10 Excellent

Lim

Travelled with family
Liked: Amenities
Property n room was cleanly maintained. However need some quick tweaking eg Tap column was loose n some furniture showed signs of damage. Food at breakfast buffet has good spread but lacks quality eg strawberry or smoked salmon or walnut or hazelnut. Staff service very good strong customer greetings n prompt service at the buffet areas. Overall can come again
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good vacation time. checking in was efficiently done by Fadzlina, staff at the reception and to compensate the room was not ready, the hotel gave us free dining while waiting. Not waiting that long though haha. Overall attentive staffs, it was the school holiday season, breakfast was full seating but they tried to accommodate everyone efficiently. Room had nice view of the ocean as i requested. Will come again to this hotel.
Stayed 2 nights in Sep 2024

8/10 Good

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities
The receptionist Fadzilah was very sweet and allowed us to check in early and though we booked for garden view ,she gave us a pool and sea view room. The breakfast on 18/9 was quite a disappointment, the salt shaker had no salt!!! The orange juice was watered down. Luckily we didn’t have to pay for it as the breakfast was delayed . The ala carte dinner at Kampung was sub standard. Check out was easy.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ashok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best employee is Yanti. She took care of us very well specially arranged vegetarian meal for my wife at the club. She is a STAR employee of this hotel.
Stayed 1 night in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service
The airconditioning unit was on all the time, the temperature sensor must have been faulty.
Stayed 2 nights in Sep 2024

10/10 Excellent

Azmi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up to staffs… so helpful & professional handling matters… good foods & welcomes us upon arrival…
Stayed 1 night in Sep 2024

10/10 Excellent

Khairul Azhar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Khairul Azhar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

lis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Colum, Banagher

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and wonderful place with excellent staff, Emma was so welcoming and advised us throughout our stay. Can’t wait for our trip next year.
Stayed 4 nights in Aug 2024

10/10 Excellent

Colum, Banagher

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love the Kuantan Hyatt. The team are excellent. Thank you to Emma and all the team. We had the breakfast buffet every day, had Merdeka Dinner at the Coals restaurant by the beach. The boys loved both pools, particularly having a mocktail at the pool bar. Thank you, the rooms were up to date and modern.
Stayed 4 nights in Aug 2024

8/10 Good

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suitable for family with young children
Beautiful hotel, room is spacious & comfortable. Fast food outlets. Mcdonald, KFC & starbucks are just within walking distance.
Stayed 1 night in Aug 2024

10/10 Excellent

Eugene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Vijay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service, food and charming location on the beach. Resort isn't overly large so it doesn't feel overcrowded. Extremely long drive from Singapore, but the routes are enjoyable. Kuantan airport isn't far for those opting to fly in. Will come back again in the future.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mark C

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Keiichiro

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Nicola

Liked: Property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Abbas, Watford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, very helpful and kind, food is reasonably priced, beach access is amazing. Room was lovely. Slight downside: Showers were not hot enough and there was a little convincing we had to do on checkout that the taxes had been prepaid, otherwise a top top experience. Emma was really caring and went out of her way.
Stayed 4 nights in Jul 2024

8/10 Good

Fahed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
#1 in Kuantan
Very good and nice hotel . It is in front of beach .
Stayed 2 nights in Jul 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service
Good and can easily be very good.
Very well located hotel for the beach. Reception staff are very welcoming and helpful. Nice rooms facing the sea with a great view. The only constructive criticism is that some of the hotel is tired, the sun loungers/beds especially on the beach need replacing. Wooden frames are not good and the cushions seem dirty. Also the sand area around them has lots of cigarette butts and bottle tops etc. Restaurant staff are nice if you can get their attention. Food is good and comes quickly once ordered. Should give discount to guests to incentivise them to eat in house…
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
Could've done a little better.
Was a little disappointed with the services given, the staff weren't that friendly. It was a very old establishment with recently revamped rooms and facilities, and certain fixtures, and some furniture were dated. The breakfast spread was a little thin on choices, even less than the other bigger resort nearby in Kuantan. Maybe because it was rated as a 5-star hotel, my expectations were a little higher than average. The kids' playroom was utterly disappointing. It was so dim in the evening and was pretty rundown. The facilities were lacking, bean bags were dirty, and toys were broken. My kids even complained it was boring.
Stayed 2 nights in Jul 2024

10/10 Excellent

Zulhelmy

Stayed 2 nights in Jul 2024

10/10 Excellent

ZAHARUDIN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Likes - enviroment and cleanliness Dislikes - none
Stayed 1 night in Jul 2024