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Novotel Sydney West HQ Hotel

4.0 star property
Suburban hotel with 6 restaurants and bars/lounges

Photo gallery for Novotel Sydney West HQ Hotel

6 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Exterior
6 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
3 bars/lounges
Indoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Breakfast available
  • 24/7 front desk
The current price is NZ$218
includes taxes & fees
11 May - 12 May

Explore the area

Map
55 Sherbrooke Street, Rooty Hill, NSW, 2766
  • Sydney Coliseum Theatre
    ‪4 min walk‬
  • Blacktown International Sportspark
    ‪4 min drive‬
  • Sydney Motorsport Park
    ‪11 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Sofa bed
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Private kitchenette

Deluxe Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Sofa bed
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Sofa bed
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Sydney

At Novotel Sydney West HQ Hotel you'll be steps from Sydney Coliseum Theatre and 2.9 km (1.8 mi) from Blacktown International Sportspark. Highlights at this hotel include 6 restaurants, 3 bars/lounges and an indoor swimming pool. .The restaurant, 33Grill Bar & Dining, serves Mediterranean cuisine and is open for breakfast and dinner. 17222 square feet (1600 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a gym and laundry facilities. Buffet breakfast is available on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .In proximity to this 4-property class Rooty Hill hotel you'll find Westmead Hospital.

What's nearby

  • Sydney Coliseum Theatre - 4 min walk - 0.4 km
  • Blacktown International Sportspark - 4 min drive - 3.2 km
  • Featherdale Wildlife Park - 8 min drive - 6.6 km
  • Sydney Zoo - 8 min drive - 5.9 km
  • Sydney Motorsport Park - 11 min drive - 9.0 km

Getting around

  • Sydney Rooty Hill Station - 15 min walk
  • Sydney Airport (SYD) - 43 min drive

Restaurants

  • ‪Rooty Hill RSL - ‬4 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪tnb Coffee - ‬13 min walk
  • ‪TFC BBQ & Bakery - ‬18 min walk
  • ‪Rooty Hill Star Pizza/Pide & Kebabs - ‬15 min walk

About this property

Novotel Sydney West HQ Hotel

Suburban hotel with 6 restaurants and bars/lounges
Novotel Sydney West HQ Hotel offers its guests an indoor pool and a fitness centre. There are 6 restaurants and 2 coffee shops/cafes on site. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 17222 square feet (1600 square metres) and includes a conference centre. A terrace, a vending machine, and a garden are also featured at the business-friendly Novotel Sydney West HQ Hotel. You'll have access to the indoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

  • 1 building
  • 164 guestrooms or units
  • 6 levels
  • 6 dining venues
  • 3 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • 17222 sq ft of conference space
  • 1600 sq. m of conference space
  • Built in 2009
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Lift
Novotel Sydney West HQ Hotel offers 164 accommodations with a safe and complimentary bottles of water. LCD televisions come with digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower and hairdryers.

This Sydney hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English

Similar properties

Front of property

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  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 422 reviews
The price is NZ$170
includes taxes & fees
11 May - 12 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 38 per person
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 6 restaurants

Restaurants on site

  • 33Grill Bar & Dining
  • Chu Restaurant
  • New Town Thai
  • Pizzaperta Manfredi
  • Steak & Oyster Co

Things to do

  • Gym
  • Indoor pool
  • Indoor pool (guest access)

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Conference centre (17,222 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: AUD 100.00

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property's pool is closed from December 20 to January 3 yearly.

Renovations and closures

The following facilities are closed for Christmas Day and New Year's Day:
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 38 per person
  • Late check-out fee: AUD 100.00 (subject to availability)
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector and a security system in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Novotel Hotel Rooty Hill Sydney
Novotel Rooty Hill Sydney
Novotel Sydney Rooty Hill
Novotel Sydney Rooty Hill Hotel Rooty Hill
Novotel Sydney Rooty Hill Hotel
Novotel Sydney West HQ Hotel Rooty Hill
Novotel Sydney West HQ Rooty Hill
Novotel Sydney West HQ

Frequently asked questions

What is the cancellation policy at Novotel Sydney West HQ Hotel?

Novotel Sydney West HQ Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Sydney West HQ Hotel?

As of 26 Apr 2025, prices found for a 1-night stay for 2 adults at Novotel Sydney West HQ Hotel on 11 May 2025 start from NZ$217.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Sydney West HQ Hotel?

Yep, Novotel Sydney West HQ Hotel has a free self car park. Onsite parking is limited.

Does Novotel Sydney West HQ Hotel have a pool?

Novotel Sydney West HQ Hotel has an indoor pool. The swimming pool is closed on Christmas Day and New Year's Day.

What luxury perks are available at Novotel Sydney West HQ Hotel?

Novotel Sydney West HQ Hotel features an indoor pool, 6 restaurants and 3 bars.

Is Novotel Sydney West HQ Hotel family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as free infant beds in the guestrooms, it's no surprise that Novotel Sydney West HQ Hotel is a hit with families.

Does Novotel Sydney West HQ Hotel serve breakfast?

Yep, buffet brekkie is on offer on weekdays between 6:00 AM and 9:30 AM and on weekends from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Novotel Sydney West HQ Hotel?

No, Novotel Sydney West HQ Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Novotel Sydney West HQ Hotel?

Yep, you can grab a meal at Novotel Sydney West HQ Hotel's onsite restaurant that serves Mediterranean cuisine.

What time are check-in & check-out at Novotel Sydney West HQ Hotel?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Novotel Sydney West HQ Hotel?

No, only service animals are allowed.

Novotel Sydney West HQ Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 673 out of 1000 reviews
Rating 8 - Good. 256 out of 1000 reviews
Rating 6 - Okay. 39 out of 1000 reviews
Rating 4 - Poor. 15 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jeff

Disliked: Cleanliness
No good at all no lifts dirty no curtains on some windows
Stayed 1 night in Apr 2025

10/10 Excellent

Ben

Stayed 1 night in Feb 2025

6/10 Okay

Shiralee

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room & service were great, was just REALLY disappointed that not only was the pool not even IN the hotel (which was a selling point for booking) but it was already closed when we checked in. TV in the room was also super small but aside from that, it was a decent stay but WAY overpriced for what it was
Stayed 1 night in Mar 2025

10/10 Excellent

Alex

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy acces to food placed in the RSL next door
Stayed 2 nights in Feb 2025

8/10 Good

Bianca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2025

10/10 Excellent

Adam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet evening

Pleasant but pricey.
Stayed 1 night in Jan 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service

Poor Customer service

The customer service on arrival was terrible no greeting of effort to try give a solution on a request for early check in. A Fijian lady in front counter very poor hospitality skills. I was only helped by an Australian man an hour later doing his best to support me. This was the worst customer service but always stayed here this will be our last
Stayed 2 nights in Jan 2025

6/10 Okay

Brett

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Gursharan

Stayed 7 nights in Dec 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy, TV size could do with an up grade, House keeping hit and miss sometimes we didn’t get all the complimentary items renewed.
Stayed 12 nights in Dec 2024

2/10 Terrible

Shady

Disliked: Cleanliness, staff & service, property conditions & facilities
I personally, had a traumatising, horrible, unwarranted, without reason, the most utterly disgusting experience ever to be endured by an individual.
Stayed 10 nights in Dec 2024

10/10 Excellent

Chau

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel and area to stay but a bit far from sydney cbd.
Stayed 1 night in Jan 2025

10/10 Excellent

Micheal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Sohrab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good for staying
Stayed 4 nights in Dec 2024

10/10 Excellent

Abdul Latif

Liked: Cleanliness, staff & service, property conditions & facilities
All were good
Stayed 4 nights in Dec 2024

10/10 Excellent

Ray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff member Lani was very pleasant, polite and professional. Location excellent and the room was perfect. Will definitely stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the place so every time I’m in the area visiting my first choice of stay is Novotel rootyhill .. also recommend to all my friend back in the US.. right now I’m here in LA talking about my stay in your great hotel down under. I’ll be back again in February and might stay again there .. thanks
Stayed 3 nights in Dec 2024

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, very helpful and friendly 😀
Stayed 1 night in Dec 2024

8/10 Good

ji won

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

wei

👍
Stayed 1 night in Nov 2024

8/10 Good

Gifford

Stayed 2 nights in Nov 2024

10/10 Excellent

TUTIS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Nov 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
All staff very friendly and helpful.
Stayed 1 night in Nov 2024

8/10 Good

DAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good quality amenities and dining options

meet the expectations for the visit purpose
Stayed 2 nights in Jul 2024