2/10 Terrible
Robin, Denver
Travelled with partner
13 Sept 2024
Disliked: Property conditions & facilities
Do not stay here! I spent $150 to walk away from this hotel so let this be your warning. I did not end up staying here as it did not feel safe. We couldn’t find parking. The hotel is a nightmare to access and we couldn’t imagine trying to get here with our luggage. The area looks like it’s in a sketchy neighborhood and not secure. The receptionist was rude. I asked to see my room and she got up from desk and pointed to a door! I then asked to speak to the manager who she said was not in Kusadasi. After I left I tried calling Expedia to get them involved. They tried to get authorization for refund but hotel manager Okan (who I didn’t get to speak to but somehow Expedia did 30 min later) refused to authorize refund. It also stunk like cat poop and cigarette smoke the 5 min I was inside their lobby. They try gaslighting and invalidating their bad reviews but if you have common sense you can see their pattern. I’m also putting pics of the front area where you are supposed to check in from. I cannot understand At All how they have positive reviews. They must buy them. Don’t waste your money or ruin your vacation. I’ll expect a rude reply back as they always blame the customer when they receive honest feedback.
Robin
Stayed 1 night in Sep 2024
