Smile Hotel Kyoto-shijo

3.0 star property
Hotel with a 24-hour front desk, near Nijō Castle

Photo gallery for Smile Hotel Kyoto-shijo

Triple Room, Non Smoking
Lobby
Cleanliness standards
Restaurant
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
59-61 Nishinotoin, Shijo, Shimogyo-ku, Kyoto, Kyoto, 600-8494
  • Shijo Street
    ‪1 min walk‬
  • Nishiki Market
    ‪10 min walk‬
  • Nijō Castle
    ‪18 min walk‬
  • Osaka (ITM-Itami)
    ‪53 min drive‬

Room options

Single Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Blackout curtains
Down duvet
Shower/bath combination
  • 14 sq m
  • Sleeps 2
  • 1 Single Bed

Quadruple Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Blackout curtains
Down duvet
Shower/bath combination
  • Sleeps 6
  • 4 Single Beds

Semi-Double Room, Non Smoking (120cm bed, 2 guests only)

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Blackout curtains
Down duvet
Shower/bath combination
  • 14 sq m
  • Sleeps 2
  • 1 Large Single Bed

Triple Room, Non Smoking

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Fridge
HDTV
Premium bedding
Blackout curtains
Down duvet
  • 40 sq m
  • Sleeps 6
  • 3 Single Beds

Double Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Blackout curtains
Down duvet
Shower/bath combination
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Blackout curtains
Down duvet
Shower/bath combination
  • 17 sq m
  • Sleeps 4
  • 2 Single Beds

Semi Double Room - Non Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Twin - Non Smoking

  • Sleeps 3
  • 2 Single Beds

Standard Double - Non Smoking

  • Sleeps 2
  • 1 Double Bed

Single Room - Non Smoking

  • Sleeps 1
  • 1 Double Bed

Royal Twin - Non Smoking

  • Sleeps 2
  • 2 Double Beds

Similar properties

About the area

Kyoto

Smile Hotel Kyoto-shijo places you in the centre of Kyoto, within a 30-minute stroll of Nijō Castle and Gion Corner. Highlights at this hotel include free in-room WiFi. .The restaurant, 2F朝食会場, serves Japanese cuisine and is open for breakfast. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 7 AM and 10 AM. .With a stay at this 3-property class Shimogyo Ward hotel, you'll be 2.2 km (1.4 mi) from Kyoto Tower and 2.7 km (1.7 mi) from Kyoto Imperial Palace.

What's nearby

  • Nijō Castle - 18 min walk
  • Gion Corner - 2 min drive
  • Kyoto Tower - 3 min drive
  • Kiyomizu Temple - 4 min drive
  • Kyoto Imperial Palace - 5 min drive

Getting around

  • Karasuma Station - 5 min walk
  • Nijojo-mae Station - 14 min walk
  • Osaka (KIX-Kansai Intl.) - 91 min drive

Restaurants

  • ‪京都肉食堂 - ‬2 min walk
  • ‪HAMBURG LABO‐ハンバーグラボ‐ - ‬1 min walk
  • ‪タンメンと餃子 KIBARU - ‬2 min walk
  • ‪クロワ・ルース - ‬2 min walk
  • ‪赤まる - ‬3 min walk

About this property

Smile Hotel Kyoto-shijo

Hotel with a 24-hour front desk, near Nijō Castle
As a guest of Smile Hotel Kyoto-shijo, you'll find a vending machine, complimentary newspapers in the lobby, and laundry facilities. WiFi is free in public spaces. Smile Hotel Kyoto-shijo also features dry cleaning/laundry services and a lift.

This 3-star Kyoto hotel is smoke free.

  • 140 guestrooms or units
  • 8 levels
  • 10 buildings
  • Built in 1990
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Smile Hotel Kyoto-shijo offers 140 air-conditioned accommodations with complimentary bathrobes and complimentary slippers. Beds feature down duvets and premium bedding. 26-inch flat-screen televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bidets, complimentary toiletries and hairdryers.

This Kyoto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a weekly basis and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 1,200 for adults and JPY 1,200 for children

Restaurants on site

  • 2F朝食会場

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels
  • Pay films

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1200 for adults and from JPY 1200 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 19 October to 08 April.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Oaks Kyoto
Hotel Oaks Kyoto Shijo
Hotel Oaks Shijo
Oaks Hotel Kyoto
Oaks Kyoto Shijo
Oaks Kyoto Shijo Hotel
Oaks Shijo
Smile Hotel Kyoto-shijo
Smile Kyoto-shijo
Smile Hotel
Smile Hotel Kyoto shijo
Smile Hotel Kyoto-shijo Hotel
Smile Hotel Kyoto-shijo Kyoto
Smile Hotel Kyoto-shijo Hotel Kyoto

Frequently asked questions

Are there hot tubs in the rooms at Smile Hotel Kyoto-shijo?

No, but there are deep-soaking baths in the guestrooms.

Does Smile Hotel Kyoto-shijo serve breakfast?

Yep, buffet breakfast is on offer daily between 7 AM and 10 AM.

Is there a free airport shuttle available at Smile Hotel Kyoto-shijo?

No, Smile Hotel Kyoto-shijo does not offer an airport shuttle service.

Is there a bar or restaurant at Smile Hotel Kyoto-shijo?

Yep, you can grab a meal at Smile Hotel Kyoto-shijo's onsite restaurant that serves Japanese cuisine.

What time are check-in & check-out at Smile Hotel Kyoto-shijo?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Smile Hotel Kyoto-shijo?

No, pets are not allowed.

Smile Hotel Kyoto-shijo Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 383 out of 1000 reviews
Rating 8 - Good. 408 out of 1000 reviews
Rating 6 - Okay. 159 out of 1000 reviews
Rating 4 - Poor. 34 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Susan

Disliked: Cleanliness, staff & service, property conditions & facilities
I did not stay at the property. I reserved on line and walked directly over. The staff was surly and non comprehending. I cancelled my booking within half an hour of making it. I did not stay there and was charged $417 for a room I never used. I would appreciate your help in having my money refunded!
Stayed 3 nights in Nov 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay in Smile Kyoto Shijo
Spacious room for 3. Near to Nishiki market and subway station but 40mins walk to Kyoto station. Bus stop across the road to bring you to Kiyomizu Temple
Stayed 3 nights in Nov 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT STAFF AND LOCATION!
I love the location which is close to Nishiki Market and the bus stop. Very safe neighborhood for a solo traveler and the staff is very helpful. Tanaka san was very helpful when I called over the telephone about my checkin with my limited Japanese proficiency.
Stayed 3 nights in Nov 2024

6/10 Okay

dolores

The hotel is average. first day we had the breakfast, food was cold. I think someone informed the staff re. Cold breakfast because they added the warmer the next day. Breakfast has lots of selection but if you stay more than 4 days, it will be monotonous. Super grocery store is just infront of the hotel with lots of great selection. Bust stop is few steps in front of the hotel and convenient to got to different attractions.
Stayed 3 nights in Nov 2024

6/10 Okay

Sanjay

Liked: Staff & service
Nice clean and convenient location for transportation staff r courteous
Stayed 2 nights in Nov 2024

6/10 Okay

Inoka

Stayed 2 nights in Oct 2024

10/10 Excellent

Anis

Stayed 3 nights in Oct 2024

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Smile Hotel was great. Breakfast offered had a wide selection which changed daily. The place was clean and was conveniently located to travel places.
Stayed 3 nights in Nov 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simplicity and price
Stayed 2 nights in Oct 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Clean tidy. Staff helpful. Room is quite small as is the bed.
Stayed 1 night in Oct 2024

8/10 Good

Kayla

Liked: Staff & service
Stayed 3 nights in Oct 2024

8/10 Good

Shannon

Travelled with family
Liked: Staff & service, amenities
Nice sized room. Booked a room with 4 single beds and one was a cot which wasn’t ideal for an adult, but we were only there for 2 nights so we just managed with it. Good allergen labeling of breakfast food - would have liked more hot food options that weren’t meat and fish but again, we managed. Cleanliness seemed ok for any touch points. There was some mildewy areas in the bathroom corners, etc.
Stayed 2 nights in Oct 2024

6/10 Okay

Katarzyna

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Andrzej

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good basic accommodation. Good value.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mary Anthonette

Stayed 3 nights in Aug 2024

10/10 Excellent

Faukes

Stayed 4 nights in Aug 2024

10/10 Excellent

Jack, Markham

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice experience
Stayed 5 nights in Aug 2024

10/10 Excellent

Eren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly in a perfect area
Stayed 3 nights in Aug 2024

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine except only three laundry machines and only one laundry machine has security. In a very crowded location.
Stayed 5 nights in Aug 2024

10/10 Excellent

Jovana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was same as described.
Stayed 2 nights in Aug 2024

10/10 Excellent

Yovanne, San Diego

Liked: Cleanliness, amenities
It was very clean and the staff very friendly and helpful.
Stayed 14 nights in Jul 2024

10/10 Excellent

Rakan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
In my opinion, this was the perfect location for a hotel in Kyoto. It’s a few minutes away from a subway station and right next to a bus stop that can take you anywhere in the city. The hotel itself was really nice and clean, and the room was spacious.
Stayed 3 nights in Jul 2024

10/10 Excellent

Dayanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people
Stayed 1 night in Jul 2024

10/10 Excellent

Joe

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in close proximity to all the tourist areas but just far enough away that we do not have to face the crowd every day.
Stayed 14 nights in Jul 2024