2/10 Terrible
Jenn E.
22 Feb 2025
Disliked: Cleanliness
Very Disappointed
I reserved this VRBO for myself and 2 children to stay in while in town for a family funeral. I received a confirmation about my rental, but never received the check in information from the host. I attempted to contact them multiple times through the app and calling, but was never successful. We drove 7 hours and were unable to get into the cottage because we didn’t have the code for the lockbox. I had to have someone send me money for a hotel, and try 3 hotels before finding one with a room last minute. I have never had anything like this happen before with VRBO and it was very distressing. I check reviews and only saw positive things. I wish I would have known this was a possibility.
Jenn E.
Stayed 1 night in Feb 2025