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Fairmont Chateau Lake Louise

4.0 star property
Lakefront hotel with 3 restaurants and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fairmont Chateau Lake Louise

2 bars/lounges, gastropub, lobby lounge
Horseback riding
2 bars/lounges, gastropub, lobby lounge
Lobby
Premium bedding, in-room safe, desk, blackout curtains

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Pool
  • Bar
  • Hot tub
  • Spa
  • Pet-friendly
The price is NZ$711
includes taxes & fees
5 Jan - 6 Jan 2025

Explore the area

Map
111 Lake Louise Drive, Lake Louise, AB, T0L1E0
  • Louise Lake
    4 min walk
  • Helen Lake Trail
    6 min drive
  • Lake Louise Gondola
    12 min drive

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Shower/bath combination
Hairdryer
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Mountain View (Fairmont)

View from room

Room, 1 King Bed, Mountain View (Fairmont)

Highlights

Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Shower/bath combination
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Highlights

Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Shower/bath combination
Hairdryer
  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Lake View

View from room

Deluxe Room, 1 King Bed, Lake View

Highlights

Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Shower/bath combination
Hairdryer
  • 34 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Fairmont)

Room, 1 King Bed (Fairmont) | View from room

Room, 1 King Bed (Fairmont)

Highlights

Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Shower/bath combination
Hairdryer
  • 21 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 Bedroom

Highlights

Separate sitting area
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Premium bedding
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | View from room

Suite, 1 Bedroom

Highlights

Separate sitting area
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Premium bedding
  • 65 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Mount Temple, 2 Queen Beds)

Deluxe Room, 2 Queen Beds (Mount Temple, 2 Queen Beds)

Deluxe Room, 2 Queen Beds (Mount Temple, 2 Queen Beds)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Shower/bath combination
  • 41 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Mount Temple, 1 King Bed)

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed (Mount Temple, 1 King Bed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Shower/bath combination
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold, Room, 1 King Bed

Fairmont Gold, Room, 1 King Bed

Fairmont Gold, Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Shower/bath combination
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold, Room, 1 King Bed

Fairmont Gold, Room, 1 King Bed

Fairmont Gold, Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Shower/bath combination
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Fairmont)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (Fairmont)

Highlights

Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Shower/bath combination
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Bathtub Grab Bars (Mount Temple)

Highlights

Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Roll-in Shower

Highlights

Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

Lake Louise Inn

Pool
Hot tub
Parking included
Restaurant
4.1 out of 5, Very good, (1680)
The price is NZ$294
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Lake Louise Inn

About the area

Lake Louise

At Fairmont Chateau Lake Louise you'll be within a 5-minute walk of Louise Lake and 2.1 km (1.3 mi) from Helen Lake Trail. Highlights at this eco-friendly hotel include 3 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include massages, aromatherapy and mani/pedis along with access to the hot tub. The fine-dining restaurant, Fairview Bar & Restaurant, serves American cuisine and is open for lunch and dinner. Alpine Social is the hotel's own gastropub, serving drinks along with dinner. Enjoy the indoor swimming pool, gym, Hot tub and steam room. Plus you'll find a conference centre, a coffee shop/cafe and a snack bar/deli. Full breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Within a 15-minute drive of this 4-property class Lake Louise hotel, attractions include Banff National Park and Lake Louise Mountain Resort.

What's nearby

  • Louise Lake - 4 min walk
  • Lake Louise Mountain Resort - 12 min drive
  • Grizzly Express Gondola - 12 min drive
  • Lake Louise Gondola - 12 min drive
  • Moraine Lake - 20 min drive

Getting around

  • Lake Louise Station - 7 min drive
  • Calgary International Airport (YYC) - 130 min drive

Restaurants

  • ‪Chateau Deli - ‬1 min walk
  • ‪Trailhead Cafe - ‬7 min drive
  • ‪Mountain Restaurant - ‬7 min drive
  • ‪Louiza - ‬4 min walk
  • ‪Fairview Bar and Restaurant - ‬1 min walk

About this property

Fairmont Chateau Lake Louise

Lakefront hotel with 3 restaurants and full-service spa
Fairmont Chateau Lake Louise offers its guests a full-service spa, an indoor pool, and a health club. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges.

Business amenities include a business centre, 11 meeting rooms, and limo/town car service. Event space at this hotel measures 36000 square feet (3344 square metres) and includes a conference centre. A hot tub, a steam room, and spa services are also featured at the eco-certified Fairmont Chateau Lake Louise. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Lake Louise hotel.

  • 539 guestrooms or units
  • 8 levels
  • 2 buildings
  • 3 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 36000 sq ft of conference space
  • 3344 sq. m of conference space
  • Built in 1890
  • Deli
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
Fairmont Chateau Lake Louise offers 539 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Smart televisions come with cable channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, dressing gowns, designer toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves, fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

The on-site spa has massage/treatment rooms. Services include body wraps, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Historic Hotels of the World.

Languages

English, French, German, Japanese, Spanish

Property amenities

Parking and transport

  • Electric car charging station on site
  • Ski shuttle nearby
  • Limo/town car service
  • Parking on site (CAD 40 per day; includes in/out privileges)
  • Valet parking on site (CAD 55 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 43 for adults and CAD 21.50 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Alpine Social
  • Fairview Bar & Restaurant
  • Lakeview Lounge
  • Louiza
  • Walliser Stube

Things to do

  • Bicycle rentals
  • Cross-country skiing
  • Full-service spa
  • Health club
  • Horseback riding/rentals
  • Ice skating
  • Indoor pool
  • Mountain biking
  • Rowing/canoeing
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Snowshoeing
  • Spa tub
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Microwave on request
  • Refrigerator on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Conference centre (36,000 square foot of space)

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On a lake
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service
  • Microwave on request
  • Refrigerator on request

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 85 per accommodation, per night (maximum CAD 350 per stay)
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately CAD 43 for adults and from CAD 21.50 for children
  • Self-parking fee: CAD 40 per day (in/out privileges)
  • Valet parking fee: CAD 55 per day (in/out privileges)
  • Pet fee: CAD 85 per accommodation, per night (maximum CAD350 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chateau Fairmont
Chateau Fairmont Lake Louise
Fairmont Chateau
Fairmont Chateau Lake Louise Hotel
Fairmont Chateau Hotel Lake Louise
Fairmont Chateau Lake Louise
Lake Louise Chateau
Lake Louise Chateau Fairmont
Lake Louise Fairmont
Lake Louise Fairmont Chateau
Fairmont Chateau Hotel
Fairmont Hotel Lake Louise
Fairmont Lake Louise
Chateau Lake Louise
The Fairmont Chateau Lake Louise
Fairmont Chateau Lake Louise Resort
Fairmont Chateau Resort
Chateau Lake Louise
Fairmont Chateau Lake Louise Hotel Lake Louise
Lake Louise Fairmont
Fairmont Lake Louise
Fairmont Hotel Lake Louise
The Fairmont Chateau Louise

Frequently asked questions

What is the cancellation policy at Fairmont Chateau Lake Louise?

Fairmont Chateau Lake Louise offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fairmont Chateau Lake Louise?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Fairmont Chateau Lake Louise on 5 Jan 2025 start from NZ$711.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fairmont Chateau Lake Louise?

Yep, Fairmont Chateau Lake Louise has a self car park with in/out privileges for CAD 40 per day.

Is there a spa on site at Fairmont Chateau Lake Louise?

Yep, there is an onsite spa at Fairmont Chateau Lake Louise. You'll enjoy heaps of services like body wraps, body scrubs and body treatments.

Does Fairmont Chateau Lake Louise have a pool?

Fairmont Chateau Lake Louise has an indoor pool. The pool is open 6:00 AM to 11:00 PM.

What luxury perks are available at Fairmont Chateau Lake Louise?

Fairmont Chateau Lake Louise features a full-service spa, a health club and an indoor pool. All guestrooms come with premium bedding and late-night room service.

What makes Fairmont Chateau Lake Louise a romantic place to stay?

1 hot tub and a bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Fairmont Chateau Lake Louise.

Is Fairmont Chateau Lake Louise family-friendly?

You bet! With amenities such as a deli and a picnic area, as well as free infant beds in the guestrooms, it's no surprise that Fairmont Chateau Lake Louise is a hit with families.

Does Fairmont Chateau Lake Louise serve breakfast?

You bet, full brekkie is served daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Fairmont Chateau Lake Louise?

No, Fairmont Chateau Lake Louise does not offer an airport shuttle service.

Is there a bar or restaurant at Fairmont Chateau Lake Louise?

Yep, you can grab a meal at Fairmont Chateau Lake Louise's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Fairmont Chateau Lake Louise?

Check-in begins at 4:00 PM. Check-out time is noon.

Fairmont Chateau Lake Louise Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 686 out of 1004 reviews" "
Rating 8 - Good. 169 out of 1004 reviews" "
Rating 6 - Okay. 95 out of 1004 reviews" "
Rating 4 - Poor. 24 out of 1004 reviews" "
Rating 2 - Terrible. 30 out of 1004 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Stayed 3 nights in Aug 2024

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
mountains and glacier surrounding hotel
Stayed 1 night in Sep 2024

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the mountains surrounding the hotel
Stayed 1 night in Sep 2024

10/10 Excellent

filomena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Chateau is first class all the way. We splurged on the room so we could explore all Lake Louise has to offer. We hiked several trails, rented a canoe and enjoyed the most glorious sunrise. Not gonna lie this place is pricey including eating and drinking on site. This place is world class. The only tiny negative was that drinks always too a bit to long to come to the table.
Stayed 1 night in Sep 2024

10/10 Excellent

Saruthtaya

Stayed 1 night in Aug 2024

4/10 Poor

Jill

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
A beautiful location with a subpar overpriced hote
We recently stayed at the Fairmount Chateau which is in a beautiful location, but felt completely overcharged. We spent four nights in a lake view room on the 8th floor, paying an exorbitant $1200 USD per night, and the experience didn't come close to meeting our expectations. The room was tiny, stuffed with oversized, worn furniture, and poorly designed. The bathroom was shockingly small, with split-hinged doors that made it feel more like an old saloon than a luxury hotel. The tub was peeling, baseboards were chipped and dirty, and the plastic toilet seat was scratched beyond the point where it should be replaced. There was almost no counter space, and two people couldn't use the bathroom without bumping into each other. To make matters worse, construction from 8 AM to 6 PM ruined the view and added noise, making the stay even more disappointing. While the staff was great, the room was nowhere near worth the $1200 price tag. The hotel management should be embarrassed by the condition of room 833.
Stayed 4 nights in Sep 2024

10/10 Excellent

Stephen, Bethany Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, friendly accommodating staff, great restaurants with incredible food and beverages, spectacular mountain scenery surrounding chateau and magnificent aqua-colored Lake Louise at your doorstep.
Stayed 3 nights in Sep 2024

10/10 Excellent

Zhuang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place
Stayed 2 nights in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Fairmount Chateau has been on my bucket list for years! You could not have asked for a more first class service! Everyone in their lifetime needs to experience this kind of service! My hat goes off to everyone at this property! Simply amazing!
Stayed 1 night in Sep 2024

8/10 Good

Joshua

Liked: Cleanliness, staff & service
Very nice place but both worth the price
Stayed 2 nights in Sep 2024

10/10 Excellent

Theodore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked skipping the hassle of trying to get here and being able to walk out the door to go for a walk. Beautiful facility and fantastic staff!
Stayed 1 night in Sep 2024

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service
Room was directly above area being renovated. Was not happy with room location.
Stayed 1 night in Sep 2024

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful hotel. Most comfortable bed I have ever slept in. The lake was stunning!
Stayed 2 nights in Sep 2024

10/10 Excellent

Albert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and amazing in every way!
Stayed 3 nights in Sep 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location
Stayed 2 nights in Aug 2024

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Leanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and views were beautiful except for the construction but understandable. Service was exceptionally friendly and helpful. Our server at Walliser Stube was excellent. A resort of this magnitude should’ve had an outdoor pool. We were very pleased overall. Nothing can beat being on Lake Louise and those views.
Stayed 1 night in Aug 2024

10/10 Excellent

Cortney

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely breathtaking views and wonderful staff.
Stayed 1 night in Sep 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

John

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
This was my 2nd stay after 10 years from 1st one. The property got old and we experienced many issues this time. We had been assigned to a nice Lakeview room but the sink faucet was making noise a few seconds later, the tube drain was slow, and the water pressure was shallow. They reassigned us to two basic lower tertian rooms for our family of 4 people, however, it was even worse - No A/C, the tube drain was completely clogged and we had to shower at the Spa. This was not $1,200.00 - $1,600.00 per night prestige hotel quality. They issued us a $200.00 credit for all this trouble and our valuable time but completely ruined our trip. I would appreciate poor Matt for all his effort in helping us. Lakeview and Matt's customer services are the only two categories meeting world-famous hotel reputation and its price.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lewis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fairmont Chateau is in a beautiful setting. Our stay was very pleasant.
Stayed 1 night in Aug 2024

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing!!!
Stayed 4 nights in Aug 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic!
Stayed 2 nights in Aug 2024

10/10 Excellent

Emily

Liked: Cleanliness
Amazing
Stayed 4 nights in Aug 2024

10/10 Excellent

Darshit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing peoperty! Loved it
Stayed 1 night in Aug 2024