Holiday Inn Lancaster, an IHG Hotel

4.0 star property
Riverwalk hotel with full-service spa and health club
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Holiday Inn Lancaster, an IHG Hotel

Spa
Exterior
Premium Room, 1 Double Bed
Daily English breakfast (GBP 16.95 per person)
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Room service
    Room service
  • Spa
    Spa

Explore the area

Map
Caton Road, Lancaster, England, LA1 3RA
    Lune Aqueduct
    14 min walk
    The Centre at Halton
    2 min drive
    Grand Theater
    4 min drive
    Barrow-In-Furness (BWF-Walney Island)
    68 min drive

Room options

Standard Room, 1 Double Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Eco-friendly toiletries
Electric kettle
Coffee/tea maker
  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Eco-friendly toiletries
Electric kettle
Coffee/tea maker
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

Premium Double or Twin Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Bathrobes
Hairdryer
Electric kettle
  • 29 sq m
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds

Premium Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Eco-friendly toiletries
Eco-friendly cleaning supplies
Coffee/tea maker
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Double or Twin Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Eco-friendly toiletries
Electric kettle
Coffee/tea maker
  • 29 sq m
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds

Premium Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Eco-friendly toiletries
Eco-friendly cleaning supplies
Coffee/tea maker
  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Eco-friendly toiletries
Electric kettle
Coffee/tea maker
  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Eco-friendly toiletries
Electric kettle
Coffee/tea maker
  • 29 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Sofa bed - double
Hairdryer
Private bathroom
Eco-friendly toiletries
Electric kettle
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Eco-friendly toiletries
Electric kettle
Coffee/tea maker
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Single Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Eco-friendly toiletries
Electric kettle
Coffee/tea maker
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Eco-friendly toiletries
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Lancaster

At Holiday Inn Lancaster, an IHG Hotel you'll be within a 15-minute walk of Lune Aqueduct and 1.9 km (1.2 mi) from The Centre at Halton. Highlights at this hotel include a full-service spa, a restaurant and free self-parking. .The restaurant, Hotel Restaurant, serves British cuisine and is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, steam room and kids' swimming pool as well as access to a playground. 215 square feet (20 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a 24-hour front desk and a garden. English breakfast is available daily. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Attractions within a 20-minute drive of this 4-property class Lancaster hotel include Yorkshire Dales National Park and Lancaster University.

What's nearby

  • Lancaster Castle - 6 min drive
  • Williamson Park - 6 min drive
  • Lancaster City Museum - 7 min drive
  • Lancaster Brewery - 8 min drive
  • Lancaster University - 9 min drive

Getting around

  • Bare Lane Station - 7 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Holiday Inn Restaurant International - ‬1 min walk
  • ‪The Bobbin - ‬4 min drive
  • ‪The Keys - ‬4 min drive
  • ‪Dominick's Catering - ‬5 min drive

About this property

Holiday Inn Lancaster, an IHG Hotel

Riverwalk hotel with full-service spa and health club
Holiday Inn Lancaster, an IHG Hotel offers its guests a full-service spa, a health club, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 215 square feet (20 square metres) and includes a conference centre. A children's pool, multilingual staff, and a garden are also featured at the business-friendly Holiday Inn Lancaster, an IHG Hotel. Free self parking is available.

This 4-star Lancaster hotel is smoke free.

  • 1 building
  • 156 guestrooms or units
  • 3 levels
  • Conference rooms
  • 215 sq ft of conference space
  • 20 sq. m of conference space
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Lancaster, an IHG Hotel offers 156 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily English breakfast available for a fee: GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hotel Restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Playground
  • Steam room

Family friendly

  • Children's pool
  • Playground
  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (215 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • On the riverwalk
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Lift (64 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per night
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 16.95 per person
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche and Eurocard. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Lancaster
Holiday Inn Lancaster
Lancaster Holiday Inn
Holiday Inn Express Lancaster-Rockvale Outlets Hotel Lancaster
Holiday Inn Lancaster Hotel
Holiday Inn Lancaster Hotel Lancaster
Holiday Lancaster
Holiday Inn Lancaster
Holiday Inn Lancaster, An Ihg
Holiday Inn Lancaster an IHG Hotel
Holiday Inn Lancaster, an IHG Hotel Hotel
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Holiday Inn Lancaster, an IHG Hotel Hotel Lancaster

Frequently asked questions

What is the cancellation policy at Holiday Inn Lancaster, an IHG Hotel?

Holiday Inn Lancaster, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Lancaster, an IHG Hotel?

As of 21 Sept 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Lancaster, an IHG Hotel on 6 Oct 2024 start from NZ$179.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Lancaster, an IHG Hotel?

Yep, Holiday Inn Lancaster, an IHG Hotel has a free self car park.

Are there any beaches close to Holiday Inn Lancaster, an IHG Hotel?

The closest beach to Holiday Inn Lancaster, an IHG Hotel is Morecambe Beach (6.6 km).

Is there a spa on site at Holiday Inn Lancaster, an IHG Hotel?

Yep, there is an onsite spa at Holiday Inn Lancaster, an IHG Hotel.

Does Holiday Inn Lancaster, an IHG Hotel have a pool?

Holiday Inn Lancaster, an IHG Hotel has a kids' pool.

Is Holiday Inn Lancaster, an IHG Hotel family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as travel cots in the guestrooms, it's no surprise that Holiday Inn Lancaster, an IHG Hotel is a hit with families.

Does Holiday Inn Lancaster, an IHG Hotel serve breakfast?

Yeah, guests give top marks to the English brekkie here! Served daily, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Holiday Inn Lancaster, an IHG Hotel?

No, Holiday Inn Lancaster, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Lancaster, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Lancaster, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Holiday Inn Lancaster, an IHG Hotel?

Dogs are welcome at Holiday Inn Lancaster, an IHG Hotel, with food and water bowls on offer.

Holiday Inn Lancaster, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 346 out of 1002 reviews" "
Rating 8 - Good. 369 out of 1002 reviews" "
Rating 6 - Okay. 138 out of 1002 reviews" "
Rating 4 - Poor. 87 out of 1002 reviews" "
Rating 2 - Terrible. 62 out of 1002 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

ANDREW

Liked: Staff & service, property conditions & facilities, room comfort
Overall a great stay.
First room offered had not veen cleaned but another was offered immediately. Service was excellent in the restaurant, especially at breakfast and the spa/gym was also very good. The member of staff on duty on Thursday evening was both professional and pleasant and helpful.
Stayed 1 night in Jun 2024

6/10 Okay

Anthony

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Holiday Grim
Holiday grim. Hasn’t been updated in years. I wouldn’t stay here if it wasn’t for work, there’s a lot better places to stay in lancaster for the money. Well over priced
Stayed 3 nights in Jun 2024

6/10 Okay

David

Travelled with family
Liked: Room comfort
Hotel looks a little tired & worn.
Stayed 3 nights in Jun 2024

10/10 Excellent

John

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Derick

Disliked: Staff & service
Poor service
Check in was advertised from 3pm, arrived at 3pm to be told room wasn’t ready, to wait in bar and they would inform us when it was, no one came so went back to reception at 4pm and room was ready. No explanation or apology for room not being ready. Seemed all guests were in the same boat Then at 530am the fire alarm went off so we had to get up dressed and go outside. Again no explanation or apology
Stayed 1 night in May 2024

6/10 Okay

karen

Travelled with family
Liked: Staff & service
Huge room but bath not accessible for my disabled mother. Had to unplug fridge as light flashing on and off through glass door. Room next to stairs and door creaked every time it was opened and closed. Did tell staff on reception but not corrected during our stay. 2 lights out in bathroom as well. Dinner and breakfast were excellent on one day but must have changed chef on other days as definite fall in standards
Stayed 3 nights in May 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Anything on the menu?
On every night of my 3 night stay at this hotel I was informed by the staff 20-25 minutes after ordering my food, that the dish I ordered was not available. On one occasion after being told that my food was not available I re-ordered a different dish, waited an additional 10-15 minutes only to be again advised that the replacement meal I ordered was also not available!!! The staff members who served me were very apologetic and tried to assist but the issue clearly stems from the kitchen manager.
Stayed 3 nights in May 2024

8/10 Good

Arnel, Bristol

Travelled with family
Liked: Staff & service, amenities
It's a quiet place. Friendly staff.
Stayed 3 nights in May 2024

10/10 Excellent

Soumia

Stayed 3 nights in May 2024

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

David

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 3 nights in May 2024

6/10 Okay

Stephen

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Ok for a night or two only.
I have stayed a few times due to location and motorway availability. Tired hotel decor in the room. Decent shower and toilet facilities. Decent heating and not just air con system. No bottle of water in room. 2 packs of biscuits. Two tea bags. Food is above average prices and below average quality. Always find the breakfast average at best with juices empty. People constantly looking for staff asking for juice to be filled. Staff are younger in the morning with no real leadership running the breakfast area keeping things running smoothly. It’s more customers requesting for issues to be fixed. Can you fill up the plate stand, juice station, bread etc rather than it getting managed by a competent person. The bar and Resturant area is reasonable size and bright. Furniture again is tired and can do with re-upholstery.
Stayed 1 night in May 2024

6/10 Okay

Llinos M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Julieanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Welcomed with a smile, very quickly checked in. Room very clean, smelt fresh. Staff friendly in the bar. Grounds a little tired looking but obviously doesn’t affect stay. Will definitely stay again and would recommend.
Stayed 1 night in May 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Good hotel. Nice walk behind hotel to centre of lancaster. Takes about 40 mins but like walking and weather was lovely so suited us fine. Complimentary water, juice, crisps and choc biscuits in fridge which was nice touch. Good breakfast. Overall enjoyable stay.
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good family room
Very large family room. Check in staff were friendly and efficient. Breakfast was a good spread and suitable for young children.
Stayed 1 night in May 2024

4/10 Poor

kateryna

Travelled with family
Dog-dominated
The prevalance of dogs in the Hotel was bad enough but there was a very loud dog which was allowed to sit in the dining area throughout our dinner. Incredible! The staff did nothing and the disgusting owners just smiled everytime their dog baked (loudly) Utterly bad. Furthermore, I had to argue with the staff to get them to turn off the music at breakfast as they kept saying "tun it down" and I had to insist that I was the customer not them! Would definitely NOT recommend unless you have dogs
Stayed 1 night in May 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Stayed 1 night in May 2024

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor cleanliness
Dirty bathrooms & stain bed sheet.
Stayed 1 night in Apr 2024

10/10 Excellent

ruth

Stayed 2 nights in Apr 2024

8/10 Good

C D

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Naomi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property clean staff friendly especially enjoyed the breakfast.
Stayed 1 night in Apr 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024