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Holiday Inn Lancaster by IHG

4.0 star property
Riverwalk hotel with full-service spa and health club

Photo gallery for Holiday Inn Lancaster by IHG

Spa
Property amenity
Exterior
Exterior
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
The current price is NZ$171
includes taxes & fees
6 Apr - 7 Apr

Explore the area

Map
Caton Road, Lancaster, England, LA1 3RA
  • Williamson Park
    ‪6 min drive‬
  • Lancaster Castle
    ‪7 min drive‬
  • Lancaster University
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible

Desk, iron/ironing board, travel cot, free WiFi

Standard Room, 1 Double Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Desk, iron/ironing board, travel cot, free WiFi

Standard Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Double or Twin Room

Desk, iron/ironing board, travel cot, free WiFi

Premium Double or Twin Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Eco-friendly toiletries
Private bathroom
Bathrobes
Coffee/tea maker
  • 29 sq m
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds

View all photos for Premium Room, 2 Single Beds

Desk, iron/ironing board, travel cot, free WiFi

Premium Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Free bottled water
Eco-friendly cleaning supplies
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
  • 29 sq m
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds

View all photos for Premium Room, 1 Double Bed

Desk, iron/ironing board, travel cot, free WiFi

Premium Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Free bottled water
Eco-friendly cleaning supplies
  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Desk, iron/ironing board, travel cot, free WiFi

Standard Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Desk, iron/ironing board, travel cot, free WiFi

Standard Room, 1 Double Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
  • 29 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, iron/ironing board, travel cot, free WiFi

Standard Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Sofa bed
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

Desk, iron/ironing board, travel cot, free WiFi

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Single Beds, Accessible

Desk, iron/ironing board, travel cot, free WiFi

Standard Room, 2 Single Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Accessible

Desk, iron/ironing board, travel cot, free WiFi

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 King Bed

About the area

Lancaster

At Holiday Inn Lancaster by IHG you'll be within a 20-minute walk of Lune Aqueduct and 1.9 km (1.2 mi) from The Centre at Halton. Highlights at this hotel include a full-service spa, a restaurant and free self-parking. .The restaurant, Hotel Restaurant, serves British cuisine and is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, steam room and kids' swimming pool as well as access to a playground. 215 square feet (20 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a 24-hour front desk and a garden. English breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Attractions within a 20-minute drive of this 4-property class Lancaster hotel include Yorkshire Dales National Park and Lancaster University.

What's nearby

  • Grand Theater - 4 min drive - 2.9 km
  • Williamson Park - 6 min drive - 3.9 km
  • Lancaster Castle - 7 min drive - 4.3 km
  • Lancaster City Museum - 7 min drive - 4.1 km
  • Lancaster University - 9 min drive - 7.0 km

Getting around

  • Bare Lane Station - 7 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Holiday Inn Restaurant International - ‬1 min walk
  • ‪The Bobbin - ‬4 min drive
  • ‪The Keys - ‬4 min drive
  • ‪Dominick's Catering - ‬5 min drive

About this property

Holiday Inn Lancaster by IHG

Riverwalk hotel with full-service spa and health club
Holiday Inn Lancaster by IHG offers its guests a full-service spa, a health club, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 215 square feet (20 square metres) and includes a conference centre. A children's pool, multilingual staff, and a garden are also featured at the business-friendly Holiday Inn Lancaster by IHG. Free self parking is available.

This 4-star Lancaster hotel is smoke free.

  • 1 building
  • 156 guestrooms or units
  • 3 levels
  • Conference rooms
  • 215 sq ft of conference space
  • 20 sq. m of conference space
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Lancaster by IHG offers 156 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Languages

English, Polish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hotel Restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Playground
  • Steam room

Family friendly

  • Children's pool
  • Playground
  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (215 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • On the riverwalk
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Lift (64 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from March 3 2025 to March 10 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 16.95 per person
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche and Eurocard. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Lancaster
Holiday Inn Lancaster
Lancaster Holiday Inn
Holiday Inn Express Lancaster-Rockvale Outlets Hotel Lancaster
Holiday Inn Lancaster Hotel
Holiday Inn Lancaster Hotel Lancaster
Holiday Lancaster
Holiday Inn Lancaster
Lancaster By Ihg Lancaster
Holiday Inn Lancaster by IHG Hotel
Holiday Inn Lancaster an IHG Hotel
Holiday Inn Lancaster by IHG Lancaster
Holiday Inn Lancaster by IHG Hotel Lancaster

Frequently asked questions

What is the cancellation policy at Holiday Inn Lancaster by IHG?

Holiday Inn Lancaster by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Lancaster by IHG?

As of 29 Mar 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Lancaster by IHG on 6 Apr 2025 start from NZ$171.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Lancaster by IHG?

Yep, Holiday Inn Lancaster by IHG has a free self car park.

Are there any beaches close to Holiday Inn Lancaster by IHG?

The closest beach to Holiday Inn Lancaster by IHG is Morecambe Beach (6.5 km).

Is there a spa on site at Holiday Inn Lancaster by IHG?

Yep, there is an onsite spa at Holiday Inn Lancaster by IHG.

Does Holiday Inn Lancaster by IHG have a pool?

Holiday Inn Lancaster by IHG has a kids' pool. The swimming pool will be unavailable from March 3 2025 to March 10 2025 (dates subject to change).

Is Holiday Inn Lancaster by IHG family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as travel cots in the guestrooms, it's no surprise that Holiday Inn Lancaster by IHG is a hit with families.

Does Holiday Inn Lancaster by IHG serve breakfast?

Yeah, guests give top marks to the English brekkie here! Served weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Holiday Inn Lancaster by IHG?

No, Holiday Inn Lancaster by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Lancaster by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Lancaster by IHG?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Holiday Inn Lancaster by IHG?

Dogs are welcome at Holiday Inn Lancaster by IHG, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Holiday Inn Lancaster by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 391 out of 1100 reviews
Rating 8 - Good. 399 out of 1100 reviews
Rating 6 - Okay. 150 out of 1100 reviews
Rating 4 - Poor. 92 out of 1100 reviews
Rating 2 - Terrible. 68 out of 1100 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

neil

Stayed 1 night in Dec 2024

6/10 Okay

maya

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The rooms are spacious, and the breakfast offers a good variety of food. The staff are polite and this about summarises all the positives. The carpets in the rooms and corridors are old and worn, giving the hotel an outdated and dirty feel. Carpet in the room felt and looked dirty. The biggest issue was the lack of USB plugs, which is unacceptable for a 4-star hotel. We only had a charging cable and were disappointed to find no USB options—just a limited, old fuse boxes. Instead, the hotel offered a machine at reception to buy a charger, which was nothing more than a cash grab. Majority of the amenities need to be updated to meet modern standards. No TV or a safe in the room - not a major issue for us but felt odd for a hotel that advertises itself as a 4-star.
Stayed 2 nights in Dec 2024

6/10 Okay

Derek

Disliked: Cleanliness, property conditions & facilities, room comfort
Uncomfortable
The bed was a small double and it was very uncomfortable The room looked like it was missing something ie a sofa Would not want to stay longer than 1 night
Stayed 1 night in Dec 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Adrian

Stayed 1 night in Dec 2024

6/10 Okay

Chris

Stayed 1 night in Dec 2024

10/10 Excellent

Julieanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Maxcine

Business traveller
Liked: Room comfort
Disliked: Cleanliness
Dirty towel
Hotel was booked for convience and had used before. Booking in was straight forward. Room was closer to reception this time which was great. The only issue was that one large towel looked dirty like it had make up on with mascara. We did try to ring reception but the phone in the room didn’t work and when rang the hotel from my mobile it cut of twice after a long while no body answering . That was disappointing when was told any problems to call them. Yes I could off gone to reception , but I had had my shower and didn’t want to get dressed again to go out the room. Also there was no one at reception when we left early morning
Stayed 1 night in Dec 2024

4/10 Poor

Daniel

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The room we booked was unavailable and the reception staff offered nothing as an apology, only blaming it on Expedia. The room was in poor repair (sockets not working / bedside lamp with no bulb and taped over). There was a beeping from the corridor all night which resulted in a poor nights sleep.
Stayed 1 night in Dec 2024

10/10 Excellent

Manoj

Travelled with family
Liked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

Owen

Stayed 1 night in Dec 2024

10/10 Excellent

Derren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

David

Stayed 1 night in Nov 2024

10/10 Excellent

Neasha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Comfortable. Would stay again.
Stayed 1 night in Dec 2024

2/10 Terrible

Neil

Stayed 1 night in Dec 2024

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good indeed
Stayed 1 night in Dec 2024

2/10 Terrible

David

Travelled with family
Disliked: Staff & service, room comfort
Christmas parties more important than guests sleep
My overnight stay with my family was ruined as they had a Christmas party in a function suite right under our bedroom and played loud music until midnight. My son has special needs and got more distressed the later it got and he couldn’t get to sleep. When I explained this to the manager she said there was nothing she could do and couldn’t ask them to turn it down or stop early
Stayed 1 night in Nov 2024

8/10 Good

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated
Stayed 1 night in Nov 2024

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Standard holiday inn
Great hotel, friendly staff & busy.
Stayed 1 night in Nov 2024

6/10 Okay

Gareth

Liked: Staff & service
Disliked: Cleanliness, room comfort
Great breakfast does not save IHG
Eds are still too hard. Shelves have not been dusted. Therefore marks on clothing laid there. Discouraging factor for IHG members in that ifbooked from anywhere else IHG points cannot be claimed. This will discourage people from choosing IHG hotels. Great breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 nights in November
Good value, not much more than Premier Inn opposite if ypu book in advance. Nice pool, steam room and sauna. Great buffet breakfast.
Stayed 2 nights in Nov 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable with a great breakfast
This place was great for getting into Lancaster. It was clean, comfortable and had a lovely breakfast. The only thing was, the double bed could have been a bit bigger.
Stayed 1 night in Nov 2024

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Highly functional room with everything perfectly placed and all the amenities you would ever want to make for a comfortable and pleasant stay. The breakfast was lovely - highly varied with an amazing selection of gorgeous cheeses and meats, cereals, fruit, waffles, pastries etc plus the usual hot food selection. Tiny downside - I would have liked more veggie offerings.
Stayed 1 night in Oct 2024