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Tru by Hilton Lancaster East

2.5 star property
Hotel with free breakfast, a short walk to Dutch Wonderland

Photo gallery for Tru by Hilton Lancaster East

Room, 2 Queen Beds, Non Smoking
Lobby
Exterior
Business centre
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Laundry
  • 24/7 front desk
The current price is NZ$172
includes taxes & fees
28 Apr - 29 Apr

Explore the area

Map
2320 Lincoln Hwy E, Lancaster, PA, 17602
  • Amish Farm and House
    ‪8 min walk‬
  • Dutch Wonderland
    ‪8 min walk‬
  • American Music Theatre Lancaster
    ‪12 min walk‬
  • Lancaster, PA (LNS)
    ‪21 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Fridge
Smart TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
Satellite channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Highlights

Air conditioning
Fridge
Smart TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
Satellite channels
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Fridge
Smart TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
Satellite channels
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Highlights

Air conditioning
Fridge
Smart TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
Satellite channels
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-in Shower)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-in Shower)

Highlights

Air conditioning
Fridge
Smart TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
Satellite channels
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Highlights

Air conditioning
Fridge
Smart TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
Satellite channels
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Highlights

Air conditioning
Fridge
Smart TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
Satellite channels
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Lancaster

At Tru by Hilton Lancaster East you'll be within just a 15-minute stroll of popular places like Dutch Wonderland and American Music Theatre Lancaster. Highlights at this hotel include a complimentary breakfast, an indoor swimming pool and free self-parking. .This pet-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Other amenities include a 24-hour business centre, coffee/tea in a common area and laundry facilities. There's also the convenience of free extended parking. .Attractions within a 10-minute drive of this Lancaster hotel include The Amish Village and Sight and Sound Theatre.

What's nearby

  • Amish Farm and House - 8 min walk - 0.7 km
  • Dutch Wonderland - 8 min walk - 0.7 km
  • Rockvale Outlets - 9 min walk - 0.8 km
  • Tanger Outlets Lancaster - 10 min walk - 0.8 km
  • American Music Theatre Lancaster - 12 min walk - 1.0 km

Getting around

  • Lancaster Station - 14 min drive
  • Philadelphia International Airport (PHL) - 85 min drive

Restaurants

  • ‪Chick-fil-A - ‬18 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Texas Roadhouse - ‬3 min walk
  • ‪Golden Corral - ‬4 min walk
  • ‪Sonic Drive-In - ‬15 min walk

About this property

Tru by Hilton Lancaster East

Hotel with free breakfast, a short walk to Dutch Wonderland
Tru by Hilton Lancaster East offers its guests an indoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. A vending machine, an arcade/games room, and gift shops/newsstands are also featured at Tru by Hilton Lancaster East. Self parking is free.

This Lancaster hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 5 levels
  • Built in 2017
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Microwave in a common area
Tru by Hilton Lancaster East offers 112 accommodations with a hairdryer and an iron/ironing board. 55-inch Smart televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Lancaster East Hotel
Tru Hilton Lancaster East
Tru by Hilton Lancaster East Hotel
Tru by Hilton Lancaster East Lancaster
Tru by Hilton Lancaster East Hotel Lancaster

Frequently asked questions

What is the cancellation policy at Tru by Hilton Lancaster East?

Tru by Hilton Lancaster East offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tru by Hilton Lancaster East?

As of 18 Apr 2025, prices found for a 1-night stay for 2 adults at Tru by Hilton Lancaster East on 28 Apr 2025 start from NZ$172.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tru by Hilton Lancaster East?

Yep, Tru by Hilton Lancaster East has a free self car park, free extended parking and free RV/bus/truck parking.

Does Tru by Hilton Lancaster East have a pool?

Tru by Hilton Lancaster East has an indoor pool.

Does Tru by Hilton Lancaster East serve breakfast?

You bet, our visitors love the free buffet brekkie here! Offered on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Tru by Hilton Lancaster East?

No, Tru by Hilton Lancaster East does not offer an airport shuttle service.

What time are check-in & check-out at Tru by Hilton Lancaster East?

Check-in begins at 3 PM. Check-out time is noon.

Tru by Hilton Lancaster East Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 615 out of 1014 reviews
Rating 8 - Good. 242 out of 1014 reviews
Rating 6 - Okay. 88 out of 1014 reviews
Rating 4 - Poor. 41 out of 1014 reviews
Rating 2 - Terrible. 28 out of 1014 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The crew was really nice.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in late but the woman at the front desk was incredibly friendly. Super informative about things to do in relation to what we already had planned. Breakfast was convenient and easy. Rooms were very clean and comfortable.
Stayed 1 night in Jan 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The attractive room looked recently renovated. There were, however, some design flaws. There was one light switch for the overhead lighting over the bed. I like the idea of dispensers in the bathroom, however , they were difficult and painful for my arthritic hands to work.
Stayed 1 night in Jan 2025

10/10 Excellent

Danielle, Neptune

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 1 night in Dec 2024

10/10 Excellent

Corey

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for my boys
Stayed 1 night in Oct 2024

6/10 Okay

Sara

Liked: Staff & service
The room was nice but the cleanliness needs some work. The pillows on the bed were not very supportive. We enjoyed the breakfast. The service was excellent as well.
Stayed 1 night in Jan 2025

8/10 Good

Jean Marie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the staff were super friendly and helpful.
Stayed 1 night in Dec 2024

8/10 Good

Brent

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

babak, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
I recommend this hotel
Stayed 1 night in Dec 2024

8/10 Good

Misty

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very friendly staff! Decent breakfast. Cleanliness was an issue....not terrible, but not great. I will admit I am picky about cleanliness, but even my husband noticed. I suspect this is due to lack of housekeeping staff as they seemed to maybe not have enough help to keep up. Examples of issues: carpet in hallways dirty with obvious crumbs & debris, hallway trash cans overflowing, multiple crumbs (but NO bugs) beneath mattresses, dark hair on pillow. Otherwise, great stay and hotel!
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer, Kirkwood

Stayed 2 nights in Dec 2024

10/10 Excellent

ROSA, Brooklyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great Hotel for my family and our dog. Very clean and the lobby was a fun area to hang out.
Stayed 1 night in Dec 2024

4/10 Poor

Lina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Marcelo

Stayed 2 nights in Dec 2024

10/10 Excellent

Siayen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the refillable soaps and shampoo in the bathroom.
Stayed 1 night in Dec 2024

10/10 Excellent

Debra

Stayed 1 night in Dec 2024

2/10 Terrible

Sarah

Stayed 3 nights in Dec 2024

10/10 Excellent

Agon

Stayed 1 night in Dec 2024

6/10 Okay

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pent friendly lodging

This hotel is convenient to all the shopping, dining and shows on the east side eof Lancaster. The rooms are on the small side, and expensive, but we needed a dog friendly hotel so we went with Tru.
Stayed 4 nights in Nov 2024

6/10 Okay

Charles

Disliked: Staff & service
Pictures on line were deceiving. Room much smaller than it appeared. Breakfast not kept up very well. Ran out of coffee cups. Not a very good area for walking dogs. Hotel was clean. Saw some burned out light bulbs.
Stayed 2 nights in Dec 2024

8/10 Good

magno

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service
TV screen dented and really didn't work. Spoke to front desk and they intend to give us another room.
Stayed 1 night in Dec 2024

8/10 Good

Joe

Stayed 1 night in Nov 2024

6/10 Okay

Kim

Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The hotel was nice, but didn’t realize the breakfast area and the game area was in the lobby with the check in desk. My room bathroom floor was dirty with hair on it. My bed had hair on the sherts and one pillow case was on inside out. I think the cleaning person didn't do a great job.
Stayed 1 night in Dec 2024