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Tru by Hilton Lancaster East

2.5 star property
Hotel with free breakfast, a short walk to Dutch Wonderland
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton Lancaster East

Room, 2 Queen Beds, Non Smoking
Exterior
Lobby
Indoor pool
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Laundry
    Laundry
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
The price is NZ$175
includes taxes & fees
1 Dec - 2 Dec

Explore the area

Map
2320 Lincoln Hwy E, Lancaster, PA, 17602
  • Amish Farm and House
    8 min walk
  • Dutch Wonderland
    8 min walk
  • Rockvale Outlets
    9 min walk
  • Lancaster, PA (LNS)
    21 min drive

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Fridge
Smart TV
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
Satellite channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Highlights

Air conditioning
Fridge
Smart TV
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
Satellite channels
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Fridge
Smart TV
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
Satellite channels
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Highlights

Air conditioning
Fridge
Smart TV
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
Satellite channels
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-in Shower)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-in Shower)

Highlights

Air conditioning
Fridge
Smart TV
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
Satellite channels
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Highlights

Air conditioning
Fridge
Smart TV
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
Satellite channels
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Highlights

Air conditioning
Fridge
Smart TV
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
Satellite channels
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
avid hotel Lancaster, an IHG Hotel
Pool
Breakfast included
Parking included
Free WiFi
4.5 out of 5, Wonderful, (1004)
The price is NZ$186
for 1 night
includes taxes & fees
5 Dec - 6 Dec
avid hotel Lancaster, an IHG Hotel

About the area

Lancaster

At Tru by Hilton Lancaster East you'll be within just a 15-minute stroll of popular places like Dutch Wonderland and American Music Theatre Lancaster. Highlights at this hotel include a complimentary breakfast, an indoor swimming pool and free self-parking. .This pet-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Other amenities include a 24-hour business centre, coffee/tea in a common area and laundry facilities. There's also the convenience of free extended parking. .Attractions within a 15-minute drive of this Lancaster hotel include Sight and Sound Theatre and Franklin & Marshall College.

What's nearby

  • Amish Farm and House - 8 min walk - 0.7 km
  • Dutch Wonderland - 8 min walk - 0.7 km
  • Rockvale Outlets - 9 min walk - 0.8 km
  • Tanger Outlets Lancaster - 10 min walk - 0.8 km
  • American Music Theatre Lancaster - 12 min walk - 1.0 km

Getting around

  • Lancaster Station - 14 min drive
  • Philadelphia International Airport (PHL) - 85 min drive

Restaurants

  • ‪Chick-fil-A - ‬18 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Texas Roadhouse - ‬3 min walk
  • ‪Golden Corral - ‬4 min walk
  • ‪Sonic Drive-In - ‬15 min walk

About this property

Tru by Hilton Lancaster East

Hotel with free breakfast, a short walk to Dutch Wonderland
Tru by Hilton Lancaster East offers its guests an indoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. A vending machine, an arcade/games room, and gift shops/newsstands are also featured at Tru by Hilton Lancaster East. Self parking is free.

This Lancaster hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 5 levels
  • Built in 2017
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Microwave in a common area
Tru by Hilton Lancaster East offers 112 accommodations with a hairdryer and an iron/ironing board. 55-inch Smart televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Lancaster East Hotel
Tru Hilton Lancaster East
Tru by Hilton Lancaster East Hotel
Tru by Hilton Lancaster East Lancaster
Tru by Hilton Lancaster East Hotel Lancaster

Frequently asked questions

What is the cancellation policy at Tru by Hilton Lancaster East?

Tru by Hilton Lancaster East offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tru by Hilton Lancaster East?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Tru by Hilton Lancaster East on 1 Dec 2024 start from NZ$174.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tru by Hilton Lancaster East?

Yep, Tru by Hilton Lancaster East has a free self car park, free extended parking and free RV/bus/truck parking.

Does Tru by Hilton Lancaster East have a pool?

Tru by Hilton Lancaster East has an indoor pool.

Does Tru by Hilton Lancaster East serve breakfast?

You bet, our visitors love the free buffet brekkie here! Offered on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Tru by Hilton Lancaster East?

No, Tru by Hilton Lancaster East does not offer an airport shuttle service.

What time are check-in & check-out at Tru by Hilton Lancaster East?

Check-in begins at 3 PM. Check-out time is noon.

Tru by Hilton Lancaster East Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 612 out of 1002 reviews" "
Rating 8 - Good. 234 out of 1002 reviews" "
Rating 6 - Okay. 84 out of 1002 reviews" "
Rating 4 - Poor. 44 out of 1002 reviews" "
Rating 2 - Terrible. 28 out of 1002 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed and pillows, crate, control, clean bathroom with great water pressure
Stayed 1 night in Aug 2024

10/10 Excellent

Shirley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent! The room was clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Roberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Elizabeth A

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for short stays. It has a hip and cheery vibe. Everyone was really friendly. Room was clean and the bed super comfortable, even the pillows!!
Stayed 1 night in Jul 2024

10/10 Excellent

Lizzie

Liked: Cleanliness, staff & service
Our second stay, great my husband and I love this place for short stays.
Stayed 2 nights in Aug 2024

4/10 Poor

Jonathan

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Beds were extremely hard. There was a lot of noise at night.
Stayed 1 night in Aug 2024

8/10 Good

EDDIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Spiro

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly
Stayed 1 night in Aug 2024

8/10 Good

Mike

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, Dina at the front desk was wonderful, cheery and very polite. Katie was very personable and polite and took care of the problem in our room with the electric curtain. The only thing we were not confirmed and told was about that we had to ask as guests for our room to be cleaned each day we stayed. The wet towels piled up in the bathroom and having a handicap person staying that was the only problem we encountered. In the pool room I noticed while swimming that there was not an AED machine in the pool room for emergencies. We noticed during breakfast that started at 7am through 10am. It was around 9am and they were running out of food. So it meant if you didn't wake up early then you didn't get a chance to have a breakfast. When asked if they had anymore pancake mix for the machine they checked and the staff said no the mix is done and they don't refill. So on that particular day there was no egg omelettes left, nor bacon, and pancakes. The only choices you had was oatmeal, cereal, and 3 english muffins. It just so happened we were not the only family coming down late for breakfast. Overall, my stay wa a pleasant one for being a first time customer at the Tru by Hilton.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Clean, everyone was helpful and nice
Stayed 2 nights in Jul 2024

10/10 Excellent

Food

Stayed 1 night in Apr 2024

4/10 Poor

Diana

Travelled with family
Disliked: Cleanliness, amenities
extreme disappointment with my recent stay at your facility. This was my second time visiting this location, with the first visit being over a year ago. Unfortunately, I must say that the quality of service and experience has significantly declined since then. During our stay, my family and I encountered several issues that made our stay unpleasant and frankly unacceptable. Firstly, there were individuals running up and down the hallways (multiple times throughout the night), which posed a serious safety risk to my husband and toddler. This behavior was not only disruptive but also dangerous, almost knocked my husband over while holding our daughter. Furthermore, we had to endure excessive noise coming from the room above us at 3 AM, which disrupted our sleep and left us exhausted throughout our stay. Despite contacting management, the noise persisted, and it greatly affected our overall experience. Additionally, the cleanliness and upkeep of the facility were subpar. Throughout our two-night stay, we noticed boxes of food and drinks left outside various guests' doors for extended periods, creating a messy and unsanitary environment. This lack of cleanliness was disappointing and unexpected from your establishment. Overall, I am deeply disappointed with the decline in standards at your facility since my last visit. Our recent experience has left a lasting negative impression.
Stayed 2 nights in Jul 2024

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Was great.. only issue we had was screaming and stomping the floor kid next to our room that went from 8 to 11 pm the first night we were there no fault of the hotel.. next night was quiet figured guest had left.
Stayed 2 nights in Jul 2024

10/10 Excellent

Xiomara

Stayed 1 night in Jul 2024

10/10 Excellent

Marleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Mike

Business traveller
Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Byron

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Jul 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Pascale

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jun 2024

10/10 Excellent

Tonya, Alexandria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and hip !
Stayed 1 night in Jul 2024

8/10 Good

Christina S

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The location is in the middle of everything. Very convenient and I like the contemporary design of the room. Next time definitely will book here.
Stayed 1 night in Jul 2024

6/10 Okay

KYUNGSU, bellevue

Travelled with partner
Liked: Amenities
Because it is adjacent to a major road, the sound of cars passing by is very loud. Room service was not good The water flowed out of the shower so much that it was uncomfortable. Breakfast food is not good
Stayed 4 nights in Jul 2024

10/10 Excellent

Mercy

Liked: Cleanliness, staff & service, property conditions & facilities
I it was an amazing experience, loved it & will return
Stayed 1 night in Jul 2024