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Tru by Hilton Lancaster East

2.5 star property
Hotel with free breakfast, a short walk to Dutch Wonderland

Photo gallery for Tru by Hilton Lancaster East

Room, 2 Queen Beds, Non Smoking
Exterior
Lobby
Lobby
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Laundry
  • Breakfast included
  • 24/7 front desk
The current price is NZ$162
includes taxes & fees
16 Mar - 17 Mar

Explore the area

Map
2320 Lincoln Hwy E, Lancaster, PA, 17602
  • Amish Farm and House
    ‪8 min walk‬
  • Dutch Wonderland
    ‪8 min walk‬
  • Rockvale Outlets
    ‪9 min walk‬
  • Lancaster, PA (LNS)
    ‪17 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Fridge
Smart TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
Satellite channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Highlights

Air conditioning
Fridge
Smart TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
Satellite channels
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Fridge
Smart TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
Satellite channels
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Highlights

Air conditioning
Fridge
Smart TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
Satellite channels
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-in Shower)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-in Shower)

Highlights

Air conditioning
Fridge
Smart TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
Satellite channels
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Highlights

Air conditioning
Fridge
Smart TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
Satellite channels
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Highlights

Air conditioning
Fridge
Smart TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
Satellite channels
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

avid hotel Lancaster by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (1001)
The price is NZ$321
for 1 room
includes taxes & fees
7 Mar - 8 Mar
avid hotel Lancaster by IHG

About the area

Lancaster

At Tru by Hilton Lancaster East you'll be within just a 10-minute stroll of popular attractions like Dutch Wonderland and Tanger Outlets Lancaster. Highlights at this hotel include a complimentary breakfast, an indoor swimming pool and free self-parking. .This pet-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Other amenities include a 24-hour business centre, coffee/tea in a common area and laundry facilities. There's also the convenience of free extended parking. .Attractions within a 10-minute drive of this Lancaster hotel include American Music Theatre Lancaster and The Amish Village.

What's nearby

  • Amish Farm and House - 8 min walk
  • Dutch Wonderland - 8 min walk
  • Rockvale Outlets - 9 min walk
  • Tanger Outlets Lancaster - 10 min walk
  • American Music Theatre Lancaster - 12 min walk

Getting around

  • Lancaster Station - 14 min drive
  • Philadelphia International Airport (PHL) - 85 min drive

Restaurants

  • ‪Chick-fil-A - ‬18 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Texas Roadhouse - ‬3 min walk
  • ‪Golden Corral - ‬4 min walk
  • ‪Sonic Drive-In - ‬15 min walk

About this property

Tru by Hilton Lancaster East

Hotel with free breakfast, a short walk to Dutch Wonderland
Tru by Hilton Lancaster East offers its guests an indoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. A vending machine, an arcade/games room, and gift shops/newsstands are also featured at Tru by Hilton Lancaster East. Self parking is free.

This Lancaster hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 5 levels
  • Built in 2017
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Microwave in a common area
Tru by Hilton Lancaster East offers 112 accommodations with a hairdryer and an iron/ironing board. 55-inch Smart televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Lancaster East Hotel
Tru Hilton Lancaster East
Tru by Hilton Lancaster East Hotel
Tru by Hilton Lancaster East Lancaster
Tru by Hilton Lancaster East Hotel Lancaster

Frequently asked questions

What is the cancellation policy at Tru by Hilton Lancaster East?

Tru by Hilton Lancaster East offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tru by Hilton Lancaster East?

As of 21 Feb 2025, prices found for a 1-night stay for 2 adults at Tru by Hilton Lancaster East on 16 Mar 2025 start from NZ$162.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tru by Hilton Lancaster East?

Yep, Tru by Hilton Lancaster East has a free self car park, free extended parking and free RV/bus/truck parking.

Does Tru by Hilton Lancaster East have a pool?

Tru by Hilton Lancaster East has an indoor pool.

Does Tru by Hilton Lancaster East serve breakfast?

You bet, our visitors love the free buffet brekkie here! Offered on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Tru by Hilton Lancaster East?

No, Tru by Hilton Lancaster East does not offer an airport shuttle service.

What time are check-in & check-out at Tru by Hilton Lancaster East?

Check-in begins at 3 PM. Check-out time is noon.

Tru by Hilton Lancaster East Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 610 out of 1003 reviews
Rating 8 - Good. 233 out of 1003 reviews
Rating 6 - Okay. 87 out of 1003 reviews
Rating 4 - Poor. 43 out of 1003 reviews
Rating 2 - Terrible. 30 out of 1003 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was comfortable
Stayed 2 nights in Nov 2024

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sandy

Stayed 1 night in Oct 2024

10/10 Excellent

heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean and smelled good. Enjoyed it!
Stayed 1 night in Nov 2024

10/10 Excellent

Carlie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After having to leave a nasty hotel property near by the staff was so friendly and so kind to us. They went above and beyond to make up feel better and safe!
Stayed 2 nights in Nov 2024

2/10 Terrible

Jazmin

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I found hair that was not mine everywhere including in the bed and I was distraught bc I’m pregnant and I was exhausted ! I found hair including pubic hairs in the shower and on the toilet that were not mine bc I hadn’t used it yet I am disgusted ! Will never be back here again
Stayed 1 night in Nov 2024

6/10 Okay

Elaine

Stayed 1 night in Nov 2024

8/10 Good

norm

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

John

Travelled with family
Disliked: Cleanliness
I am a Hilton member and i am very disappointed.Room doesn't match Hilton standards.Was not good 😐
Shampoo dispenser
Conditioner dispenser
Stayed 1 night in Nov 2024

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Not a great hotel for the money
The stay was good but the room was small and not worth the money. I really should have stayed somewhere else.
Stayed 1 night in Nov 2024

10/10 Excellent

sidney

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WE stayed here before and liked it. Everything was great.
Stayed 5 nights in Nov 2024

6/10 Okay

Alan

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Nov 2024

6/10 Okay

David

Liked: Cleanliness, staff & service
TV troubles
Was good but had to have them work the TV every time it was to be turned on
Stayed 1 night in Nov 2024

8/10 Good

Quinton

Stayed 1 night in Oct 2024

8/10 Good

Arik

Stayed 1 night in Nov 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was great and pisful
Stayed 1 night in Nov 2024

10/10 Excellent

Guy

It was clean, fresh and nicely decorated. We enjoyed the variety at the breakfast as well as the cute cubby areas to eat. We will definitely come again!
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Loved the simplicity and practicality of the decor, and especially appreciated the walk-in shower.
Stayed 1 night in Oct 2024

8/10 Good

Wilbert V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really comfortable
Things were vey good -- with the exception that there were no tissues in the bathroom dispenser. All in all the stay was really comfortable.
Stayed 1 night in Oct 2024

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was set in a great location and had a good assortment for breakfast.
Stayed 1 night in Oct 2024

6/10 Okay

Bernd

Travelled with partner
Liked: Cleanliness, staff & service
I think we got the wrong room, it was with a role in shower so plenty of room but looked like a hospital room. No coffee maker in the room.
Stayed 1 night in Oct 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Tru is just the basics, good for short stay, would like the bathroom to have optional heating liked the absence of rugs, bedding to not go to the floor also good.
Stayed 1 night in Oct 2024

4/10 Poor

Pearl, Columbia

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Front desk lady was superb, although overworked. A particular cleaning staff we encountered in the hall was totally rude. The room was way too tiny, even for a standard size.
Stayed 3 nights in Oct 2024

8/10 Good

Lori

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked Issac. He was very helpful about places to eat and he was very friendly. What we didn't like was that their were dogs everywhere. I like dogs but there is a place for them and it's not at a hotel. There maybe people allergic and they have to take a backseat to a dog. That's very sad. Your know people let their animals sleep in bed with them and I think its very wrong for those that do not care for pets in their house. We heard a dog barking down the hall from us off and on all night the first night we were there. It's just wrong. In the past dogs weren't allowed and hotels were still busy.
Stayed 2 nights in Oct 2024