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OYO Hotel and Casino Las Vegas

3.5 star property
Hotel with 3 restaurants, a quick walk to MGM Grand Casino
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for OYO Hotel and Casino Las Vegas

Street view
2 outdoor pools, pool loungers
Premium Room, 1 King Bed, Non Smoking, City View
2 outdoor pools, pool loungers
Casino

Reviews

5.8 out of 10

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Parking available
    Parking available

Explore the area

Map
115 East Tropicana Avenue, Las Vegas, NV, 89109
  • MGM Grand Casino
    6 min walk
  • MGM Grand Garden Arena
    9 min walk
  • T-Mobile Arena
    14 min walk
  • Las Vegas, NV (LAS-Harry Reid Intl.)
    9 min drive

Room options

View all photos for Run of House (1 King or 2 Doubles)

In-room safe, desk, laptop workspace, blackout curtains

Run of House (1 King or 2 Doubles)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Designer toiletries
Shower/bath combination
Rainfall showerhead
  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Pet Friendly Standard Room with Two Double beds

In-room safe, desk, laptop workspace, blackout curtains

Pet Friendly Standard Room with Two Double beds

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Designer toiletries
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Bunk Bed Suite

Bunk Bed Suite

Bunk Bed Suite

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Designer toiletries
Private bathroom
2 bathrooms
  • 67 sq m
  • Sleeps 8
  • 3 Double Bunk Beds and 1 Queen Sofa Bed

View all photos for International Suite

In-room safe, desk, laptop workspace, blackout curtains

International Suite

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 67 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 2 Queen Beds, Non Smoking, City View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Designer toiletries
Shower/bath combination
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Designer toiletries
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Pool View

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 2 Queen Beds, Non Smoking, Pool View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Designer toiletries
Shower/bath combination
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Designer toiletries
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Pool View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 2 Queen Beds, Non Smoking, Pool View

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Designer toiletries
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 2 Queen Beds, Non Smoking, City View

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Designer toiletries
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for City Room, 2 Queen Beds, Smoking

In-room safe, desk, laptop workspace, blackout curtains

City Room, 2 Queen Beds, Smoking

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Designer toiletries
Shower/bath combination
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, Pool View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed, Non Smoking, Pool View

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Designer toiletries
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Pet Friendly Standard Room with One King bed

In-room safe, desk, laptop workspace, blackout curtains

Pet Friendly Standard Room with One King bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Designer toiletries
Shower/bath combination
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Strip View Room with King Bed

In-room safe, desk, laptop workspace, blackout curtains

Strip View Room with King Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Designer toiletries
Shower/bath combination
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Pool View Room with Double Beds

In-room safe, desk, laptop workspace, blackout curtains

Pool View Room with Double Beds

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Designer toiletries
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room with Double Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room with Double Beds

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Designer toiletries
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room with King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room with King Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Designer toiletries
Shower/bath combination
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Las Vegas

At OYO Hotel and Casino Las Vegas you'll be within just a 15-minute stroll of MGM Grand Casino and Top Golf. Highlights at this hotel include 3 restaurants, 2 outdoor swimming pools and a casino. .With 5 lounge bars and a poolside bar to choose from, you can enjoy a drink at the hotel. Enjoy the 24-hour gym, seasonal outdoor swimming pool and pool loungers. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning cooked-to-order breakfast is served between 6:00 AM and 10:30 AM. There's also the convenience of self parking. .Places within a 30-minute walk of this 3.5-property class Las Vegas hotel include T-Mobile Arena and Fountains of Bellagio.

What's nearby

  • MGM Grand Casino - 6 min walk
  • T-Mobile Arena - 14 min walk
  • Casino at Luxor Las Vegas - 15 min walk
  • Allegiant Stadium - 3 min drive
  • Fountains of Bellagio - 5 min drive

Getting around

  • MGM Grand Monorail Station - 7 min walk
  • Las Vegas International Airport Station - 14 min drive
  • Las Vegas, NV (LAS-Harry Reid Intl.) - 9 min drive

Restaurants

  • ‪MGM Grand Poker Room - ‬6 min walk
  • ‪Level Up Las Vegas - ‬10 min walk
  • ‪Wolfgang Puck Bar & Grill - ‬8 min walk
  • ‪MGM Grand Food Court - ‬7 min walk
  • ‪Centrifuge at the MGM Grand - ‬10 min walk

About this property

OYO Hotel and Casino Las Vegas

Hotel with 3 restaurants, a quick walk to MGM Grand Casino
As a guest of OYO Hotel and Casino Las Vegas, you'll find 2 outdoor swimming pools, a 24-hour fitness centre, and a seasonal outdoor pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Public spaces have free WiFi.

A casino, a terrace, and a vending machine are also featured at the business-friendly OYO Hotel and Casino Las Vegas. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Las Vegas hotel.

  • 657 guestrooms or units
  • 2 buildings
  • 3 dining venues
  • 5 bars or lounges
  • Conference rooms
  • Casino
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
OYO Hotel and Casino Las Vegas offers 657 accommodations with laptop-compatible safes and complimentary bottles of water. 42-inch flat-screen televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 20 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:30 AM for a fee: USD 20 per person
  • 3 restaurants
  • 5 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Family friendly

  • 2 outdoor pools
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • No lift

More

  • 2 buildings
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per day, plus a one-time cleaning fee of USD 30
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per accommodation, per stay
  • Resort fee: USD 50.96 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room bottled water
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 20 per person
  • Covered self-parking fee: USD 20 per night (in/out privileges)
  • Pet fee: USD 10 per pet, per day plus a one-off USD 30 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation.

We should mention

  • The seasonal pool will open in March and close in October.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Casino Hooters
Hooters Casino
Hooters Casino Hotel
Hooters Casino Hotel Las Vegas
Hooters Casino Las Vegas
Hooters Hotel
Hooters Hotel Casino
Hotel Hooters
Hooters Hotel Las Vegas
Hooters Las Vegas
Hooters Hotel Casino
Hooters Hotel Las Vegas

Frequently asked questions

What is the cancellation policy at OYO Hotel and Casino Las Vegas?

OYO Hotel and Casino Las Vegas offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at OYO Hotel and Casino Las Vegas?

As of 18 Nov 2024, prices found for a 1-night stay for 2 adults at OYO Hotel and Casino Las Vegas on 25 Nov 2024 start from NZ$34.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at OYO Hotel and Casino Las Vegas?

Yep, OYO Hotel and Casino Las Vegas has a covered self car park with in/out privileges for USD 20 per night.

Does OYO Hotel and Casino Las Vegas have a pool?

OYO Hotel and Casino Las Vegas has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open from March to October.

What luxury perks are available at OYO Hotel and Casino Las Vegas?

OYO Hotel and Casino Las Vegas features 2 outdoor pools, 3 restaurants and 5 bars.

Does OYO Hotel and Casino Las Vegas serve breakfast?

You bet, cooked-to-order brekkie is available daily between 6:00 AM and 10:30 AM.

Is there a free airport shuttle available at OYO Hotel and Casino Las Vegas?

No, OYO Hotel and Casino Las Vegas does not offer an airport shuttle service.

Is there a bar or restaurant at OYO Hotel and Casino Las Vegas?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at OYO Hotel and Casino Las Vegas?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Is there a golf course on site at OYO Hotel and Casino Las Vegas?

There isn't one on site, but Top Golf is a short 13-minute walk away.

OYO Hotel and Casino Las Vegas Reviews

Reviews

5.8
Rating 10 - Excellent. 1440 out of 7200 reviews" "
Rating 8 - Good. 1128 out of 7200 reviews" "
Rating 6 - Okay. 1261 out of 7200 reviews" "
Rating 4 - Poor. 1296 out of 7200 reviews" "
Rating 2 - Terrible. 2075 out of 7200 reviews" "

5.6/10

Cleanliness

6.4/10

Staff & service

5.6/10

Amenities

5.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Kimaada

Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Kenya

Liked: Property conditions & facilities
Moved there
Stayed 1 night in Aug 2024

2/10 Terrible

Nathalie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

4/10 Poor

Alexandra

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Mario

Disliked: Cleanliness, staff & service, property conditions & facilities
No sirvieron los elevadores . Y cobran un depósito de 300 dólares . Esos depósitos los deben cobrar los hoteles que tienen sus instalaciones implecables
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
OYO Hotel has room for improvement.
Out of the three guest elevators, only one was functional. The lobby was warm. I was happy with my room. It was cool and clean.
Stayed 1 night in Aug 2024

2/10 Terrible

Yessica

Stayed 2 nights in Aug 2024

4/10 Poor

marisol

Disliked: Staff & service, property conditions & facilities, room comfort
lack of elevators- dirty bathroom
Stayed 2 nights in Aug 2024

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was pleased.
It was great. The only downfall was the fact that 1 of 3 elevators worked, but that didn't make the experience a bad one. For the price I can wait on an elevator. Service was great and their bartender Josue or Jose in the pool area did great as well. I'll be staying there again.
Stayed 4 nights in Aug 2024

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible stay
To start the process off I called the hotel directly 3 times to make sure the amount of money I needed at check in I was told "2 rooms $627" like I said 3 times I was told that same amount. Get to the front desk and ended up having to pay $300 more because of 2 rooms. Get through that they didn't care I was told a different amount so I paid because no refunds. Fine on to the elevators only 2 elevators were working in the whole 19 floor hotel 1 elevator was the service elevator. The wait to get off the 5th floor was 20-45 minutes every time. To make the wait for the elevator better there was no AC in the hallways and spotty in the casino so you feel the 108°. Then you finally get to your room the room was clean ish there was mold in the bathroom ceiling and around the tub. The beds were comfortable the only thing good in this place. Only working ice machine in the hotel was on the 3rd floor. The pool hours are posted as 9-7 the pool closed at 6pm night 1 at 4night 2 and was only open for 2 hours yesterday. I had to pay $25 a person to swimm in the pool at the MGM across the street. The the food places Hooters and stake and shake only excepted card good thing we are in Vegas and need cash for everything we do. The little store was closed most of the time. The bar did give us buy 1 get 1 margaritas. I would stay at circus circus before I would stay in this hotel ever again
Stayed 3 nights in Aug 2024

2/10 Terrible

Cesar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will never stay here again
None of the elecator were working, only one seevice elevator could be used but never used it becaise it was busy all the time so we had to use the staris all the stay. Pool was closed 2 of the 3 days we were there, the ice machine was not workimg on our floor.. hireibke stay. Wll never ever stay here again
Stayed 3 nights in Aug 2024

6/10 Okay

Amy

Travelled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Staff is kind and helpful. We were aware of elevators being serviced so only 1 was functional. Service elevator aval or stairs if necessary. We were also aware of nearby construction/ demolition of Tropicana. So if you select strip view, thats what you see. The pool area is fun, deck lights, loungers, fun Vegas photo op mural - and the dj is great! The convenience store inside has a lot and is open 24.7 . The Steak & Shake restaurant is delicious! We ate breakfast at Hooters, staff is fun and kind, good experiences, and decent pricing. Deb was our favorite coffee gal - she is inside caribou- greeted us every morning and remembered our drink! Overall, even though the elevators slowed things, we had a good experience. Little dated, but we felt safe, it was quiet at night.
Stayed 3 nights in Aug 2024

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst stay in vegas
To start the process off I called the hotel directly 3 times to make sure the amount of money I needed at check in I was told "2 rooms $627" like I said 3 times I was told that same amount. Get to the front desk and ended up having to pay $300 more because of 2 rooms. Get through that they didn't care I was told a different amount so I paid because no refunds. Fine on to the elevators only 2 elevators were working in the whole 19 floor hotel 1 elevator was the service elevator. The wait to get off the 5th floor was 20-45 minutes every time. By night 2 of the stay we were down to 1 elevator becouse people were tired of waiting and just packing in. To makthe wait for the elevator better there was no AC in the hallways and spotty in the casino so you feel the 108°. Then you finally get to your room the room was clean ish there was mold in the bathroom ceiling and around the tub. The beds were comfortable the only thing good in this place. Only working ice machine in the hotel was on the 3rd floor. The pool hours are posted as 9-7 the pool closed at 6pm night 1 at 4night 2 and was only open for 2 hours yesterday. I had to pay $25 a person to swimm in the pool at the MGM across the street. The the food places Hooters and stake and shake only excepted card good thing we are in Vegas and need cash for everything we do. The little store was closed most of the time. The bar did give us buy 1 get 1 margaritas. I would stay at circus circus before I would stay in this hotel ever again.
Stayed 1 night in Aug 2024

8/10 Good

Benjamin Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Pafoua

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Jose

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Trashy
Stayed 1 night in Aug 2024

2/10 Terrible

Catherina

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
All elevators were down. Had to take service elevator and that was a hit and miss. Took stairs most of the time. Bags of dirty sheets sitting at my room door all night, carpets stained and dirty. The front staff desk were not kind, guests were unimportant, got that vibe from 4 of them. They did not give much info on what they offered. I went to 4 floors looking for ice, none of the machines worked. This place is definitely a no no.
Stayed 1 night in Aug 2024

2/10 Terrible

LaQuinta

Travelled with family
Disliked: Staff & service
Broken elevators
My family and I stayed on the 9th floor and we had a baby with us with 3 other children under the age of 10. We had a hard time transferring our luggage from the 9th floor to the 1st floor to check out and so we all had to use the stairs due to elevators both broken! 2 elevators broke down and 1 of them had a family member stuck in as well. Ugh! What a nightmare this trip was.
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
At least there was a bed....
Dirty towels were left in a pile by the door, shower handle was broken, shower was dirty, power strip hanging on the wall looked like trash and didnt work. Room was in sub par condition, we ignored the lack of furniture and the crusty A/C unit as we needed a bed to sleep in and we had that. When we checked in, they collected a $300 security deposit and did not inform us that the elevators were out of order. They also put us in the 12th floor, so that would have been nice information to have. The service elevator worked until saturday night. Which in turn forced all guests to use the stairs, all 19 floors of guests.
Stayed 2 nights in Aug 2024

2/10 Terrible

Shoko

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
All elevators were out of control and one service elevator was working but there were lots of people waiting. I’d needed to go up to the 10th floor with luggage by stairs. When I was gonna check out next morning, all elevator still weren’t working, I wanted to call the front but the phone in the room was broken. I want to get refund.
Stayed 1 night in Aug 2024

2/10 Terrible

Ju Yong

Disliked: Cleanliness, property conditions & facilities
Elevators always broken, all three were broken. Had to use the facilities elevator, which took forever for every lift. Toilet malfunctioned too
Stayed 2 nights in Aug 2024

2/10 Terrible

Alexa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was extremely dirty. Ac unit clearly is never dusted and had the thickest layer of dust, shower/tub never looked like it was cleaned, room floor was just as dirty, toilet corrosion then the toilet water was running / self flushing each 15 mins while the fire alarm was pulled the security said it was a false alarm to only be told to exit the hotel anyway. Also the #1 thing which finding extremely unsafe was there being only 1 elevator / 1 service elevator in use to then being down to the single service elevator causing major lines in pathways to all elevators/stairs.
Stayed 2 nights in Aug 2024

2/10 Terrible

James

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
All elevators broken. Dirty. Dayed facility. Disgusting
Stayed 2 nights in Aug 2024

2/10 Terrible

Luis

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Elevators are all broken and construction next door is loud
Stayed 3 nights in Aug 2024