The Black Swan Lee - Lenox, Ascend Hotel Collection

3.0 star property
Lakefront hotel with free breakfast and 24-hour fitness centre
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Black Swan Lee - Lenox, Ascend Hotel Collection

Exterior
BBQ/picnic area
Lakeside Superior Room, 1 King bed
Lobby
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
    Gym
  • Bar
    Bar
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
The price is NZ$193
includes taxes & fees
17 Nov - 18 Nov

Explore the area

Map
435 Laurel St, Lee, MA, 01238
  • Berkshire Mountain Country Store
    2 min drive
  • Lee Library
    2 min drive
  • Wyndhurst Golf & Club
    4 min drive
  • Hudson, NY (HCC-Columbia County)
    48 min drive

Room options

Lakeside Deluxe Room, 1 King bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Renovated in 2013
Sofa bed - single
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Non Lakeside Superior Room, 2 Queen beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Hairdryer
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

Lakeside Deluxe Room, 2 Queen beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
  • 52 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed - single
Blackout curtains
  • 52 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
  • 52 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Non Lakeside Standard Room, 1 King bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Hairdryer
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Lakeside Superior Room, 1 King bed

Highlights

Balcony
Fireplace
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 63 sq m
  • Sleeps 2
  • 1 King Bed

Non Lakeside Superior Room, 1 King bed

Highlights

Fireplace
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

Non Lakeside Standard Room, 2 Double beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Hairdryer
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Lee

At The Black Swan Lee - Lenox, Ascend Hotel Collection you'll be 2 km (1.3 mi) from Berkshire Mountain Country Store and 2 km (1.3 mi) from Animagic Museum of Animation. Highlights at this hotel include free continental breakfast, a restaurant and free self-parking. .The restaurant, Mint, Indian Lakeside Din, serves Indian cuisine and is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym along with access to kayaking and motor boating. Additionally, you'll find free Wi-Fi in public areas, a 24-hour business centre and a snack bar/deli. Each morning free breakfast is served. There's also the convenience of RV/bus/truck parking. .In the area of this 3-property class Lee hotel, you'll find Tanglewood Music Center.

What's nearby

  • Berkshire Mountain Country Store - 2 min drive
  • The Mount - 4 min drive
  • Lee Premium Outlets - 6 min drive
  • Tanglewood Music Center - 8 min drive
  • National Shrine of the Divine Mercy - 12 min drive

Getting around

  • Pittsfield Intermodal Transportation Center - 16 min drive
  • Albany, NY (ALB-Albany Intl.) - 57 min drive

Restaurants

  • ‪McDonald's - ‬20 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Vivaldi's Pizzeria - ‬3 min drive
  • ‪51 Park Restaurant & Tavern - ‬3 min drive

About this property

The Black Swan Lee - Lenox, Ascend Hotel Collection

Lakefront hotel with free breakfast and 24-hour fitness centre
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. A 24-hour fitness centre, a vending machine, and gift shops/newsstands are also featured at The Black Swan Lee - Lenox, Ascend Hotel Collection. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Lee hotel.

  • 52 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Dining venue
The Black Swan Lee - Lenox, Ascend Hotel Collection offers 52 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit.

This Lee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Mint, Indian Lakeside Din

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • In the mountains
  • On a lake
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Smooth flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 17 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
Tax ID - C0006791500
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. The tax ID number is C0006791500. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. This property uses eco-friendly cleaning products. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • One child aged 17 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Black Swan Ascend Collection
Black Swan Ascend Collection Lee
Black Swan Inn Ascend Collection Hotel
Black Swan Inn Ascend Collection Hotel Lee
Black Swan Inn Lee
Black Swan Inn
Black Swan Lee
Hotel The Black Swan Inn, an Ascend Hotel Collection Member Lee
Lee The Black Swan Inn, an Ascend Hotel Collection Member Hotel
Hotel The Black Swan Inn, an Ascend Hotel Collection Member
The Black Swan Inn, an Ascend Hotel Collection Member Lee
Black Swan Inn an Ascend Collection Hotel
Black Swan
The Black Swan Inn Ascend Hotel Collection
The Black Swan Inn an Ascend Hotel Collection Member
The Black Swan Lee - Lenox, Ascend Hotel Collection Lee
The Black Swan Lee - Lenox, Ascend Hotel Collection Hotel
The Black Swan Lee - Lenox, Ascend Hotel Collection Hotel Lee

Frequently asked questions

What is the cancellation policy at The Black Swan Lee - Lenox, Ascend Hotel Collection?

The Black Swan Lee - Lenox, Ascend Hotel Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Black Swan Lee - Lenox, Ascend Hotel Collection?

As of 4 Nov 2024, prices found for a 1-night stay for 2 adults at The Black Swan Lee - Lenox, Ascend Hotel Collection on 17 Nov 2024 start from NZ$193.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Black Swan Lee - Lenox, Ascend Hotel Collection?

Yep, The Black Swan Lee - Lenox, Ascend Hotel Collection has a free self car park. Onsite parking is limited (max 1 space per unit).

Are there any beaches close to The Black Swan Lee - Lenox, Ascend Hotel Collection?

The closest beach to The Black Swan Lee - Lenox, Ascend Hotel Collection is Iroquis Waterfront (15.4 km).

What makes The Black Swan Lee - Lenox, Ascend Hotel Collection a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at The Black Swan Lee - Lenox, Ascend Hotel Collection.

Is The Black Swan Lee - Lenox, Ascend Hotel Collection family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that The Black Swan Lee - Lenox, Ascend Hotel Collection is a hit with families.

Does The Black Swan Lee - Lenox, Ascend Hotel Collection serve breakfast?

Yeah, our travelers enjoy the free continental breakfast here! Served daily between 6:00 AM and 10:00 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at The Black Swan Lee - Lenox, Ascend Hotel Collection?

No, The Black Swan Lee - Lenox, Ascend Hotel Collection does not offer an airport shuttle service.

Is there a bar or restaurant at The Black Swan Lee - Lenox, Ascend Hotel Collection?

Yep, they've got a lounge bar and an onsite restaurant that serves Indian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Black Swan Lee - Lenox, Ascend Hotel Collection?

Check-in begins at 3 PM. Check-out time is 11 AM.

The Black Swan Lee - Lenox, Ascend Hotel Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 584 out of 1006 reviews" "
Rating 8 - Good. 312 out of 1006 reviews" "
Rating 6 - Okay. 78 out of 1006 reviews" "
Rating 4 - Poor. 23 out of 1006 reviews" "
Rating 2 - Terrible. 9 out of 1006 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay - thanks!
Stayed 1 night in Jul 2024

10/10 Excellent

Jorge

Liked: Cleanliness, property conditions & facilities
Ass
Stayed 1 night in Aug 2024

10/10 Excellent

Adam

Stayed 2 nights in Aug 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service
The Best Deal for the Area
The Black Swan was the best deal for the area, though I still found it on the expensive side. The rooms are clean and the porch is a plus. The view of the pond was also nice. The hotel itself could use a bit of an update. It does have wifi but it’s not a very strong signal and we had no Verizon Cell Service. The Indian restaurant attached to the Hotel was an awesome surprise to the point that we went there twice.
Stayed 3 nights in Jul 2024

8/10 Good

Brant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean lakeside motel
Well located. Clean and spacious room. Helpful front desk. Breakfast ok, dining area a bit cramped. Easy access to lake.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
This is our go-to place to stay when we go skiing in Mass. It is clean, the staff is always accommodating and we love the Indian Restaurant! Breakfast is good and coffee, tea and hot chocolate at all hours is great too! Definitely recommend!
Stayed 1 night in Mar 2024

10/10 Excellent

Onilo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very nice and all the staff are very friendly and accommodating. Very convenient and accessible to everything. Definitely we’ll come back, highly recommendable.
Stayed 2 nights in Apr 2024

8/10 Good

barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Location, setting and excellent on premises restaurant.
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Very mediocre lodging
Dull decor-rust and brown! Worn out dark wood furniture. Thin ceilings- footsteps from floor above were noisy. No hot water one morning (told something needed to be reset). Mediocre breakfast offerings. Noisy air conditioning unit.
Stayed 3 nights in Jul 2024

10/10 Excellent

Natalie

Travelled with group
A Splendid Stay!
My friend & I enjoyed two days here & loved the setting overlooking the lake where we were able to relax. We slept well because the inn is quiet & the beds are comfortable. The room was clean. The location is excellent for activities in Lenox. We enjoyed a delicious dinner of Indian food at the on site restaurant with a view of the lake. I’ll be back to stay here, for sure!
Stayed 2 nights in Jul 2024

10/10 Excellent

Marvin and Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

8/10 Good

YASMIN

Stayed 2 nights in Jul 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay. Room with lakeside balcony quiet & relaxing. Great location, easy ride to Tanglewood & town of Lee. On site restaurant was great. Dog friendly added plus. Overall wonderful experience, would def stay again!
Stayed 3 nights in Jul 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly helpful staff, delicious Indian food at hotel restaurant, lovely view of the lake from balcony
Stayed 2 nights in Jul 2024

6/10 Okay

Ed

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of the lake, if you get a room with the view, also you can rent a boat, or drive to the nearby beach. Very friendly greeting/check in staff. They keep it pretty clean, but it looks like this hotel has not been updated since the 70th. Breakfast area is very nice, with a large window facing the lake, but the food is from a supermarket shelf, some cut into pieces. Coffee was great though. Convenient location to stay if you're going to Tanglewood.
Stayed 2 nights in Jul 2024

10/10 Excellent

William

Stayed 1 night in Jul 2024

10/10 Excellent

Ayako

Stayed 1 night in Jul 2024

6/10 Okay

Howard

Travelled with family
Liked: Cleanliness, staff & service
Getting there, but needs more
A lot to like here, a lot that needs improvement. The service is often super-friendly, the ambience of the lake is excellent, the Indian restaurant on-site is terrific. This wants to be a luxury hotel, though, and the breakfast is very ordinary, the gym is woefully out of date (not even water refills) and the shower in the room was absurdly old, the drains did not work. There's a luxury hotel in here, it just requires more from the owner. As-is, you're better off staying at one of the newer chains in town. I hope these easily fixable changes happen, though! It's a fun property and can get there.
Stayed 4 nights in Jul 2024

8/10 Good

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The lakeside location made for a special stay. My wife and I rented the pontoon boat and took a cruise around the lake. Just beautiful.
Stayed 2 nights in Jul 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel on a lake!
My family stayed here for two nights. We enjoyed paddle boarding on the lake and just having a drink lake side. Comfy and cozy beds.
Stayed 2 nights in Jun 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very pleased with everything about this property. The room was large, comfortable and quiet, with firm, clean bedding. The lake view was beautiful, with multiple geese families. There is a good dining option, and the complimentary breakfast was excellent, with a varied selection in a large, attractive room facing the lake. Staff was friendly and helpful, identifying a more convenient room due to mobility issues. Highly recommend.
Stayed 1 night in Jun 2024

10/10 Excellent

Barbara

Clean, pleasant and a great location for Tanglewood.
Stayed 1 night in Jun 2024

8/10 Good

nuala

Travelled with family
Liked: Property conditions & facilities, room comfort
Nice outdoor space by the lake.
Stayed 2 nights in Jun 2024

6/10 Okay

Sarah

Liked: Staff & service
Stayed 2 nights in Jun 2024