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L'Hermitage Gantois, Autograph Collection

5.0 star property
Luxury Lille hotel in Lille Centre Ville with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for L'Hermitage Gantois, Autograph Collection

Exterior
Property grounds
View from property
Reception
Bar (on property)

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Parking available
    Parking available
  • Spa
    Spa
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly
The price is NZ$346
includes taxes & fees
24 Nov - 25 Nov

Explore the area

Map
224 Rue Pierre Mauroy, Lille, Nord, 59000
  • Porte de Paris
    3 min walk
  • Le Palais des Beaux Arts de Lille
    6 min walk
  • Palace of Fine Arts
    8 min walk
  • Lille (LIL-Lesquin)
    15 min drive

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Pillow-top bed
Premium bedding
Bathrobes
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Pillow-top bed
Premium bedding
Bathrobes
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Pillow-top bed
Premium bedding
Bathrobes
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Premium bedding
Pillow-top bed
Separate bedroom
Bathrobes
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds

Executive Room, 2 Single Beds

Executive Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Pillow-top bed
Premium bedding
Bathrobes
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Pillow-top bed
Premium bedding
Bathrobes
Hairdryer
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Pillow-top bed
Premium bedding
Bathrobes
Hairdryer
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Pillow-top bed
Premium bedding
Bathrobes
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Pillow-top bed
Premium bedding
Bathrobes
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Pillow-top bed
Premium bedding
Bathrobes
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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4.6 out of 5, Wonderful, (964)
The price is NZ$462
for 1 night
includes taxes & fees
7 Dec - 8 Dec
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About the area

Lille

A luxury stay in the heart of Lille awaits you at L'Hermitage Gantois, Autograph Collection. Within steps you'll find Hospice Gantois and Beffroi. Highlights at this boutique hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A pampering day can include hot stone massages, Swedish massages, aromatherapy and mani/pedis along with access to the steam room. The fine-dining restaurant, Le H, serves French cuisine and is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the Turkish bath/hammam and sauna. Business travelers can take advantage of meeting rooms, conference space, and a business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of train pick-up service. .Attractions within a 10-minute drive of this 5-property class Lille Centre Ville hotel include Zenith Arena Concert Hall and Pierre Mauroy Stadium.

What's nearby

  • Zenith Arena Concert Hall - 9 min walk - 0.8 km
  • Lille Grand Square - 9 min walk - 0.8 km
  • Rihour Square - 10 min walk - 0.9 km
  • Lille Grand Palais - 11 min walk - 1.0 km
  • Euralille - 11 min walk - 1.0 km

Getting around

  • Mairie de Lille Station - 4 min walk
  • Lille (XFA-Lille Flandres Train Station) - 9 min walk
  • Lille (LIL-Lesquin) - 15 min drive

Restaurants

  • ‪A la Porte de Paris - ‬4 min walk
  • ‪Coffee Makers - ‬3 min walk
  • ‪Wally’s Coffee - ‬6 min walk
  • ‪Le Lovibond - ‬5 min walk
  • ‪Etoile Coffee - ‬5 min walk

About this property

L'Hermitage Gantois, Autograph Collection

Luxury Lille hotel in Lille Centre Ville with 2 restaurants
L'Hermitage Gantois, Autograph Collection offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. A library, a terrace, and multilingual staff are also featured at the luxury L'Hermitage Gantois, Autograph Collection. A train station pick-up service and a train station drop-off service are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Lille hotel is smoke free.

  • 72 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Conference rooms
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
L'Hermitage Gantois, Autograph Collection offers 72 accommodations with minibars and a safe. Pillowtop beds feature premium bedding. A pillow menu is available. 39-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries.

This Lille hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Valet parking on site (EUR 40 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 25 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Estaminet Gantois
  • Le H

Family friendly

  • Cot (surcharge)
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in bathtub (120 centimetre high)
  • Grab bar near toilet (80 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (120 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Cot (surcharge)
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: EUR 30.00 per accommodation, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Cots (infant beds) are available for EUR 18.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.63 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Valet parking fee: EUR 40 per night (in/out privileges)
  • Pet fee: EUR 30.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 18.0 per night
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, Barclaycard and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

L'Hermitage Gantois Autograph
L'Hermitage Gantois Autograph Collection®
L'Hermitage Gantois Autograph Collection® Hotel Lille
L'Hermitage Gantois Autograph Collection Hotel Lille
L'Hermitage Gantois Autograph Collection Hotel
L'Hermitage Gantois Autograph Collection Lille
L'Hermitage Gantois Autograph Collection
L'Hermitage Gantois, Autograph Collection Hotel
L'Hermitage Gantois, Autograph Collection Lille
L'Hermitage Gantois, Autograph Collection Hotel Lille

Frequently asked questions

What is the cancellation policy at L'Hermitage Gantois, Autograph Collection?

L'Hermitage Gantois, Autograph Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at L'Hermitage Gantois, Autograph Collection?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at L'Hermitage Gantois, Autograph Collection on 24 Nov 2024 start from NZ$332.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at L'Hermitage Gantois, Autograph Collection?

Yep, L'Hermitage Gantois, Autograph Collection has valet parking with in/out privileges for EUR 40 per night. Onsite parking is limited.

Is there a spa on site at L'Hermitage Gantois, Autograph Collection?

Yep, there is an onsite spa at L'Hermitage Gantois, Autograph Collection. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does L'Hermitage Gantois, Autograph Collection have a pool?

L'Hermitage Gantois, Autograph Collection has an indoor pool. The pool is open 7:00 AM to 9:00 PM.

What luxury perks are available at L'Hermitage Gantois, Autograph Collection?

L'Hermitage Gantois, Autograph Collection features a full-service spa, an indoor pool and 2 restaurants. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes L'Hermitage Gantois, Autograph Collection a romantic place to stay?

Couples spa treatments and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at L'Hermitage Gantois, Autograph Collection.

Is L'Hermitage Gantois, Autograph Collection family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services and cots/infant beds in the guestrooms, it's no surprise that L'Hermitage Gantois, Autograph Collection is a hit with families.

Does L'Hermitage Gantois, Autograph Collection serve breakfast?

You bet, buffet brekkie is served on weekdays from 6:30 AM to 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at L'Hermitage Gantois, Autograph Collection?

No, L'Hermitage Gantois, Autograph Collection does not offer an airport shuttle service.

Is there a bar or restaurant at L'Hermitage Gantois, Autograph Collection?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone? The dining venue is closed on Sunday.

What time are check-in & check-out at L'Hermitage Gantois, Autograph Collection?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at L'Hermitage Gantois, Autograph Collection?

Furry friends are welcome at L'Hermitage Gantois, Autograph Collection, with food and water bowls on offer.

L'Hermitage Gantois, Autograph Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 364 out of 584 reviews" "
Rating 8 - Good. 156 out of 584 reviews" "
Rating 6 - Okay. 46 out of 584 reviews" "
Rating 4 - Poor. 15 out of 584 reviews" "
Rating 2 - Terrible. 3 out of 584 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty hotel
A really unique characterful property. Good faciliites and the pool and steam room were nice. The midday checkout meant we got opportunity to use them. The breakfast was quite poor given the room rate. We weren't offered fresh coffee, until the nespresso stopped working and the cooked breakfast was very poor quality.
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great!
Stayed 3 nights in Jun 2024

10/10 Excellent

Simela, Astoria

Stayed 1 night in Apr 2024

10/10 Excellent

W Robert, Dublin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Rooms very luxurious and come with deep bathtub, small fridge, safe and coffee machine. Takes a while for the hot water to heat up.
Stayed 1 night in Mar 2024

10/10 Excellent

Matthias

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, right in the Center, friendly staff. Had a great time
Stayed 1 night in Feb 2024

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy guest
Stunning hotel, a very short walk to the old town. Our room was beautiful, and the staff were incredibly friendly and efficient. Only one criticism - the lighting in the bathroom was seriously inadequate. We will definitely return!
Stayed 6 nights in Dec 2023

8/10 Good

Hilary

Liked: Amenities
Nothing not to like about property
Stayed 3 nights in Dec 2023

6/10 Okay

emma

Not a 5* hotel
Not a 5*. No one helped with bags at the door. Parking was full so we had to drive around for over an hour to find anything. Building site next to our bedroom, nowhere near 5* experience.
Stayed 1 night in Dec 2023

8/10 Good

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable hotel within walking distance of the centre of Lille. The cooked element of the buffet breakfast was cold (beans, scrambled eggs etc) which was disappointing.
Stayed 1 night in Nov 2023

10/10 Excellent

Leah

Stayed 3 nights in May 2023

8/10 Good

Diann

Stayed 1 night in Jan 2023

8/10 Good

Lesley

Stayed 3 nights in Oct 2022

10/10 Excellent

Fabrice

Stayed 1 night in Oct 2022

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
Fantastic stay at this lovely hotel !
Stayed 1 night in Aug 2022

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

Clive

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay here. Staff were very friendly and helpful, room was modern and clean. Nice and walkable from city centre but far enough away to be quiet.
Stayed 2 nights in Jul 2022

4/10 Poor

Aline

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This is NOT a 5 star hotel!! No even a 3 stars… Very outdated.
Stayed 5 nights in May 2022

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel
A great place to stay for a trip to Lille. A short walk to the centre and train station.
Stayed 2 nights in Nov 2021

10/10 Excellent

Mechael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2021

10/10 Excellent

Vicki

Stayed 1 night in Jul 2021

10/10 Excellent

Amber

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
From entering the property the quality of the service from the staff was noticeable. The room was comfortable and spacious, the food was delicious and I will be returning to this hotel for a holiday to have some time to enjoy the spa and relaxing atmosphere further.
Stayed 2 nights in Jul 2021

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Mediocre for 5*
No assistance in Spa to know what to fo with covid restrictions. Shower over over bath inadequate. No price sheets for mini bar or information in room. Very small room. Expected more for 5*. Not happy about €100 deposit being deducted and not immediately refunded. Fantastic venue and facilaties.
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2020

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely property but could do better.
The property is great but slightly underwhelmed with the facilities in the room and breakfast. A kettle in the wardrobe with instance coffee and UHT cream is not in-keeping with your second most premium room- I would expect a coffee machine with it's own area, biscuits etc... The breakfast really was disappointing and had we of know we would have chosen a room without breakfast option. The size of the buffet and variety in relation to the hotel is miles apart... we also had undercooked sausages... not good at all
Stayed 3 nights in Feb 2020

6/10 Okay

Nathan

Stayed 3 nights in Oct 2019