8/10 Good
Lamont
Travelled with family
25 Sept 2024
Liked: Cleanliness, staff & service, amenities
My family and I stayed in this hotel for 2 days as we were visiting family in the area. We love this location as there are so many shopping options nearby. The area is absolutely beautiful and surrounded by so many trees. All of the staff at this location were so kind and helpful from the moment we stepped into this location to the time we left. The breakfast was really nice and there were some nice options to choose from. The hotel was just like the photos and beautifully decorated. The only complaint that I have is that the hotel needs some updating. There were many things that were in the rooms that need to be fixed. When we first arrived in our room, I could see small items that needed updating. The door to the restroom was scuffed on the bottom, the same door wouldn't shut all of the way, there were marks all over the doors and wall, and none of the doors in the room locked. The next morning as we were getting ready to leave for breakfast, I grabbed my clothes from under the sink only to find them wet. I noticed the sink had a leak and the cabinet under it was wet and breaking. We were given a new room that was larger and near the pool. This room was great with no complaints. So even though the place needs updating, the staff will do their best to accommodate everyone. I would recommend staying here and I would stay with my family again.
Lamont
Stayed 2 nights in Sep 2024
