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DoubleTree by Hilton London West End

4.0 star property
Hotel with a fitness centre, a short walk to The British Museum

Photo gallery for DoubleTree by Hilton London West End

Hypo-allergenic bedding, in-room safe, laptop workspace
Dinner served
Twin Room, Accessible | Bathroom
Lobby
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • Room service
  • Air conditioning
  • 24/7 front desk
The current price is NZ$330
includes taxes & fees
4 May - 5 May

Explore the area

Map
92 Southampton Row, London, England, WC1B 4BH
  • Russell Square
    ‪3 min walk‬
  • The British Museum
    ‪5 min walk‬
  • Piccadilly Circus
    ‪20 min walk‬
  • London (LHR-Heathrow)
    ‪50 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, laptop workspace

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Living area

Studio Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed (Superior)

Hypo-allergenic bedding, in-room safe, laptop workspace

Deluxe Room, 1 Queen Bed (Superior)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (Superior)

Hypo-allergenic bedding, in-room safe, laptop workspace

Deluxe Room, 1 King Bed (Superior)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 Queen Bed (Superior)

Hypo-allergenic bedding, in-room safe, laptop workspace

Family Room, 1 Queen Bed (Superior)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room

Single Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Accessible

Twin Room, Accessible

Twin Room, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 Double Bed, Accessible

Hypo-allergenic bedding, in-room safe, laptop workspace

Premium Room, 1 Double Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

Non Refundable Double

  • Sleeps 2

Double Room

  • Sleeps 2

Double Single Use

  • Sleeps 1

Single Room

  • Sleeps 1

Non Refundable Single

  • Sleeps 1

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About the area

London

DoubleTree by Hilton London West End places you in the centre of London, within a short 5-minute stroll of popular places like The British Museum and Russell Square. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Restaurant92, is open for dinner. At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas, a gym and laundry facilities. Buffet breakfast is available. .Attractions within a 10-minute walk of this 4-property class London City Centre hotel include University College London and Tottenham Court Road.

What's nearby

  • Russell Square - 3 min walk - 0.3 km
  • The British Museum - 5 min walk - 0.4 km
  • Leicester Square - 16 min walk - 1.4 km
  • Piccadilly Circus - 20 min walk - 1.7 km
  • Trafalgar Square - 4 min drive - 1.9 km

Getting around

  • Holborn Underground Station - 4 min walk
  • Tottenham Court Road Station - 9 min walk
  • Heathrow Airport (LHR) - 50 min drive

Restaurants

  • ‪Antalya Restaurant - ‬2 min walk
  • ‪Spaghetti House - ‬4 min walk
  • ‪Glasshouse - ‬2 min walk
  • ‪All Star Lanes - ‬1 min walk
  • ‪KFC - ‬1 min walk

About this property

DoubleTree by Hilton London West End

Hotel with a fitness centre, a short walk to The British Museum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 7 meeting rooms available. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at DoubleTree by Hilton London West End.
  • 261 guestrooms or units
  • 6 levels
  • Built in 1911
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Lift
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton London West End offers 261 air-conditioned accommodations with laptop-compatible safes and a safe. Fridges and coffee/tea makers are provided.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

Arabic, Catalan, Chinese (Mandarin), English, French, German, Greek, Hindi, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 35.95 per day)

Food and drink

  • Buffet breakfast available for a fee: GBP 19.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant92

Things to do

  • Bicycle rentals
  • Gym
  • Stereo
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 7 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways (88 centimetre high)
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 19.50 per person
  • Nearby parking fee: GBP 35.95 per day (984 ft away)
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • One child aged 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

DoubleTree Hilton End
DoubleTree Hilton End Hotel
DoubleTree Hilton End Hotel London West
DoubleTree Hilton London West
DoubleTree Hilton London West End
DoubleTree London West End
Hilton DoubleTree London West
Hilton DoubleTree London West End
Hilton London West End
London West End Hilton
DoubleTree Hilton London West End Hotel
DoubleTree by Hilton London West End Hotel
DoubleTree by Hilton London West End London
DoubleTree by Hilton London West End Hotel London

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton London West End?

DoubleTree by Hilton London West End offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton London West End?

As of 26 Apr 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton London West End on 4 May 2025 start from NZ$330.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does DoubleTree by Hilton London West End serve breakfast?

You bet, visitors highly rate the buffet brekkie here! It's the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at DoubleTree by Hilton London West End?

No, DoubleTree by Hilton London West End does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton London West End?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at DoubleTree by Hilton London West End?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at DoubleTree by Hilton London West End?

No, only service animals are allowed.

DoubleTree by Hilton London West End Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 361 out of 1000 reviews
Rating 8 - Good. 338 out of 1000 reviews
Rating 6 - Okay. 134 out of 1000 reviews
Rating 4 - Poor. 104 out of 1000 reviews
Rating 2 - Terrible. 63 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

EMMA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for the tube, especially Piccadilly line to all major tourist spots. Very quiet, had no street noise and we were only on the first floor. Nice bar and lounge area. Beds and bathroom clean and comfy. Would stay again!
Stayed 2 nights in Jan 2025

10/10 Excellent

leesa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was lovely. Check in was smooth with a gift of a warm cookie! Staff were amazing. Breakfast stunning with everything replenished extremely quickly!
Stayed 2 nights in Jan 2025

8/10 Good

Michaela

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Staff were all lovely and helpful!!
Stayed 1 night in Jan 2025

6/10 Okay

Wilson

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel is well-maintained and very well-located, but the staff is unprofessional to the point that I returned to my room after lunch one day and housekeeping had left the door unlocked (meaning the deadbolt was turned so the door didn't close completely). Nothing was missing, but it's ridiculous. They said the housekeeper had just finished and was close by, but I never saw any indication that anyone was keeping an eye on the hall, let alone the rooms. Luckily, my room was at the end of the hall, so there was no reason for anyone to go past the door and I use the safe, so it was just clothing and toiletries in the room. They did respond quickly and were very apologetic, but it's still an outrageous oversight.
Stayed 8 nights in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay this was our 2nd visit and will definitely be returning
Stayed 2 nights in Jan 2025

10/10 Excellent

Wanda, Atlanta

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious comfortable rooms, great amenities and food options! Buffet was excellent! Staff were wonderful!
Stayed 2 nights in Dec 2024

6/10 Okay

ANIKA

Disliked: Property conditions & facilities
Great location, the property itself needs renovating and a modernized gym.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok but takes forever to check in

It was a nice place to stay but the check in was terribl. It said check in from 3 so we arrived at 3:10 said our room wasn’t ready, wasn’t ready until 3:50. The queues to check in were terrible and it took such a long time. There was other ppl that had the same issue as us
Stayed 1 night in Jan 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location and lovely room

Great room, perfect location and lovely staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Rehan

Disliked: Cleanliness
Stayed 5 nights in Dec 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything you need.

Lovely hotel well situated for the West End of London. Comfy and clean room. Very friendly and helpful staff. Great breakfast with plenty to choose from and large servings. I even had a slice of cake and a card for my birthday - thank you!
Stayed 1 night in Jan 2025

10/10 Excellent

Danard

Liked: Staff & service
Stayed 1 night in Jan 2025

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Someone Entered Room When We Were In Bed

The Hotel was fantastic other than someone entering our room whilst we were sleeping in bed. It woke us both and startled us.
Stayed 1 night in Jan 2025

8/10 Good

sukhdev

Liked: Staff & service
Location and staff were excellent but the condition of the room was a letdown. Switches not working and bathroom repairs were poor.
Stayed 1 night in Jan 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The carpet in one of our rooms was dirty and our shower was blocked. Overall really great service, clean and friendly staff.
Stayed 3 nights in Jan 2025

4/10 Poor

ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really small room, very poorly laid out, didn't make sense, like it was shoe-horned in at the last minute and called a "Single" but it was more like parts of a room spread out nonsensically.
Stayed 2 nights in Oct 2024

8/10 Good

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to check out everyone i came in contact with was extremely friendly and helpful. Norhing was too much for them, Reception Team very polite well spoken and extremely informative, as were the staff in the bar.
Stayed 1 night in Dec 2024

6/10 Okay

Ross

Liked: Property conditions & facilities, room comfort
All good apart from woken by cleaning staff 3 hours before check out time.
Stayed 1 night in Dec 2024

10/10 Excellent

Nighat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and great food with lovely place to stay.
Stayed 1 night in Dec 2024

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Clean and welcoming. Staff very helpful and professional
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and approachable staff and a very warm welcome.
Stayed 1 night in Dec 2024

10/10 Excellent

Clive

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Susan

Travelled with family
Liked: Staff & service

Hotel was alright

The hotel was a good location. Hotel is a bit tired. Staff were efficient but perhaps a bit short staffed as items ran out each morning at breakfast and were not replenished.
Stayed 2 nights in Nov 2024