DoubleTree by Hilton London West End

4.0 star property
Hotel with a fitness centre, a short walk to The British Museum
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for DoubleTree by Hilton London West End

Hypo-allergenic bedding, in-room safe, laptop workspace
Staircase
Reception
Bar (on property)
Bar (on property)

Reviews

7.6 out of 10

Good

Popular amenities

  • Gym
    Gym
  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
92 Southampton Row, London, England, WC1B 4BH
  • Russell Square
    3 min walk
  • The British Museum
    5 min walk
  • Covent Garden Market
    13 min walk
  • London (LHR-Heathrow)
    50 min drive

Room options

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Queen Bed (Superior)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed (Superior)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Family Room, 1 Queen Bed (Superior)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Single Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Twin Room, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

Premium Room, 1 Double Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

Non Refundable Double

  • Sleeps 2

Double Room

  • Sleeps 2

Double Single Use

  • Sleeps 1

Single Room

  • Sleeps 1

Non Refundable Single

  • Sleeps 1

Similar properties

About the area

London

DoubleTree by Hilton London West End places you in the centre of London, within a short 5-minute stroll of popular places like The British Museum and Russell Square. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Restaurant92, is open for dinner. At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas, a gym and laundry facilities. Buffet breakfast is available. .Attractions within a 15-minute walk of this 4-property class London City Centre hotel include Covent Garden Market and Tottenham Court Road.

What's nearby

  • Russell Square - 3 min walk
  • The British Museum - 5 min walk
  • Leicester Square - 16 min walk
  • Piccadilly Circus - 20 min walk
  • Trafalgar Square - 4 min drive

Getting around

  • Holborn Underground Station - 4 min walk
  • Tottenham Court Road Station - 9 min walk
  • Heathrow Airport (LHR) - 50 min drive

Restaurants

  • ‪Antalya Restaurant - ‬2 min walk
  • ‪Spaghetti House - ‬4 min walk
  • ‪Glasshouse - ‬2 min walk
  • ‪All Star Lanes - ‬1 min walk
  • ‪KFC - ‬1 min walk

About this property

DoubleTree by Hilton London West End

Hotel with a fitness centre, a short walk to The British Museum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 7 meeting rooms available. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at DoubleTree by Hilton London West End.
  • 261 guestrooms or units
  • 6 levels
  • Built in 1911
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Lift
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton London West End offers 261 air-conditioned accommodations with laptop-compatible safes and a safe. Fridges and coffee/tea makers are provided.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

Arabic, Catalan, Chinese (Mandarin), English, French, German, Greek, Hindi, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 35.95 per day)

Food and drink

  • Buffet breakfast available for a fee: GBP 19.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant92

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 7 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways (88 centimetre high)
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Built in 1911
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 19.50 per person
  • Nearby parking fee: GBP 35.95 per day (984 ft away)
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • One child aged 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

DoubleTree Hilton End
DoubleTree Hilton End Hotel
DoubleTree Hilton End Hotel London West
DoubleTree Hilton London West
DoubleTree Hilton London West End
DoubleTree London West End
Hilton DoubleTree London West
Hilton DoubleTree London West End
Hilton London West End
London West End Hilton
DoubleTree Hilton London West End Hotel
DoubleTree by Hilton London West End Hotel
DoubleTree by Hilton London West End London
DoubleTree by Hilton London West End Hotel London

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton London West End?

DoubleTree by Hilton London West End offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton London West End?

As of 15 Nov 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton London West End on 15 Dec 2024 start from NZ$330.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does DoubleTree by Hilton London West End serve breakfast?

You bet, visitors highly rate the buffet brekkie here! It's the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at DoubleTree by Hilton London West End?

No, DoubleTree by Hilton London West End does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton London West End?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at DoubleTree by Hilton London West End?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at DoubleTree by Hilton London West End?

No, only service animals are allowed.

DoubleTree by Hilton London West End Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 341 out of 1001 reviews" "
Rating 8 - Good. 352 out of 1001 reviews" "
Rating 6 - Okay. 137 out of 1001 reviews" "
Rating 4 - Poor. 107 out of 1001 reviews" "
Rating 2 - Terrible. 64 out of 1001 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Grainne

Stayed 2 nights in Jul 2024

10/10 Excellent

Scott

Stayed 1 night in Aug 2024

8/10 Good

Debbie

Stayed 1 night in Aug 2024

6/10 Okay

Janet, Millom

Travelled with family
Beds awfully hard, didn’t sleep well at all
Stayed 1 night in Jul 2024

10/10 Excellent

Wladimir, Spring

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hilton property. Book directly from Hilton Honors app.
Stayed 1 night in Aug 2024

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The main entrance is impressive and clean. The staff were pleasant. We quickly stored our bags in the room and went the theatre. On returning we noticed that the sink was cracked, the bathroom door wouldn’t shut, bath and sink stained and finally and most important only one tea bag and milk for both of us. Breakfast was lovely but the greeting was non informative or helpful. The other staff were great. On my experience I’ve had better from a multi budget establishment.
Stayed 1 night in Aug 2024

10/10 Excellent

Chienchun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
King sized room
I booked a double room and was upgraded to a king sized bed, it was a good room. TV worked well, shower was good, air conditioning was good. Only downside was no view or windows did not open. But it was quiet.
Stayed 1 night in Aug 2024

8/10 Good

Shaun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The light switches in the room for the bedside lamps switched the opposite sides 😆
Stayed 1 night in Jul 2024

8/10 Good

MARIA L

Liked: Cleanliness, staff & service
Our stay was good cordial staff One thing we were with an elderly person and practically no facilities for her age 91
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Frendly and well located for exploring
Hassan on the front desk was wonderful and all the staff so friendly and courteous.
Stayed 1 night in Jul 2024

6/10 Okay

Peter

Liked: Staff & service
Room was extremely small (couldn't even open the door properly). Air conditioning was noisy and the doors and walls were scratched up and damaged. I will stay in the Premier Inn next time.
Stayed 1 night in Jul 2024

8/10 Good

Paula

Travelled with family
Liked: Property conditions & facilities
Disliked: Room comfort
The rooms are very very small. We had a junior suite and could only open 2 luggage at a time. It’s ok for 2 guest but not 3 unless traveling light.
Stayed 3 nights in Jul 2024

10/10 Excellent

Charles

Stayed 1 night in Jul 2024

8/10 Good

Josh

Stayed 2 nights in Jul 2024

8/10 Good

Paul

Nice staff and well kept hotel!
Stayed 1 night in Jul 2024

10/10 Excellent

DEVAL, CHICAGO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located. Terrific spot for sightseeing.
Stayed 3 nights in Jul 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, staff were amazing, even got a free upgrade. Would definitely recommend.
Stayed 1 night in Jul 2024

4/10 Poor

Phil

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
I like the area close to everything I needed to see. But I don’t like the service of this hotel. I purposely pick this hotel because of its name as we preferred American brand. We stayed there two nights (Thursday and Friday). The AC never worked. First day we immediately complained because it was a hot day especially on the top floor. They told us they will give us a desk fan and we can open the window if it gets too hot. It was hot and we couldn’t sleep much, open the window helps but it’s very noisy. Cars are honking their horn all night. The next day we complained again and told them we need to switch room with a working AC, they told us it will get fix. Called them a few times to remind them out AC is still not working. They sent a technician to our room, didn’t do much. They told us it’s fixed now, after a few minutes it stopped working. Called them again they said they are working on it. Since they can’t fix it we Asked if they will compensate us for the two days without AC. They said they will tell to the manager but that never happened. I booked this hotel paying almost $500 a night so my family could enjoy our vacation but it let us down. Very disappointed!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Shane

Stayed 2 nights in May 2024

8/10 Good

Paul

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Cookies 😋
Stayed 2 nights in May 2024

10/10 Excellent

Boniface

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to London
Nice superior room, big comfy bed, friendly staff, good breakfast.
Stayed 1 night in May 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Gemma

Stayed 1 night in May 2024

8/10 Good

John

Travelled with partner
Liked: Staff & service, property conditions & facilities
Very clean
Stayed 1 night in May 2024