6/10 Okay
Claudia
Business traveller
6 Aug 2024
Liked: Cleanliness
The hotel is very convenient to Earl's Court tube station and there are some decent restaurants within a block or two. The room was compact and had all needed amenities, but it was on the upper 4th floor meaning I still had to carry my bag up a flight of stairs because lift didn't go all the way up. The hotel is enamored with technology--form over function. It has a ridiculous faucet in the bathroom, but lacks instructions for air-conditioner--had to keep turning on and off so didn't freeze or roast. Last, checking-in on keyboard at front door is ridiculous--especially with someone at desk watching my frustrating attempts to enter information after 18 hours of travel. Sometimes, there is too much technology and not enough of the human. This hotel exemplifies this problem unfortunately.
Claudia
Stayed 1 night in Jul 2024