4/10 Poor
Ken
Travelled with partner
26 Dec 2024
Liked: Staff & service
Disliked: Property conditions & facilities
The property was average. The problem we had was the rooms. Upon check in they gave us a room with no window. The window was there it was blanked out with some film over it. I asked for a room with a window and they gladly moved us but the room was ridiculously small and not the quality we had paid for. I called the front desk again and they moved us for the third time. Finally the room was acceptable but for $800 a night the bed was horrible. My as well slept on cement. If you have any type of back problems I would definitely speak to them about the quality of the bed in advance. No comfort here. Limited sleep due to the comfort and the elevator was not working properly. The door had an issue closing. It would take a bit to get it closed. Only one elevator was available. The staff were very nice. Not worth the money though in my opinion. I would expect exceptional comfort and quality for $800 a night.
Ken
Stayed 3 nights in Dec 2024
