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The Milestone Hotel

5.0 star property
Georgian hotel with full-service spa and bars/lounges

Photo gallery for The Milestone Hotel

Deluxe King | Living area
Coffee/tea maker
32-inch LCD TV with digital channels, TV, DVD player
Egyptian cotton sheets, premium bedding, memory-foam beds, minibar
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Bar
  • Parking available
  • Pet-friendly
The current price is NZ$1,071
includes taxes & fees
10 May - 11 May

Explore the area

Map
1 Kensington Court, London, England, W8 5DL
  • Kensington High Street
    ‪1 min walk‬
  • Kensington Palace
    ‪6 min walk‬
  • Royal Albert Hall
    ‪9 min walk‬
  • London (LHR-Heathrow)
    ‪35 min drive‬

Room options

View all photos for Superior Queen Room

Superior Queen Room

Superior Queen Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 20.0 sq m
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, Park View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite

Master Suite

Master Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 45.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio | Property amenity

Deluxe Studio

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Park View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Deluxe King

Deluxe King

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 24.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 36.0 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

London

A luxury stay in the heart of London awaits you at The Milestone Hotel, a recipient of the prestigious Travel & Leisure 500 award in 2021. Within a short 5-minute stroll, you'll find Kensington High Street and Kensington Gardens. Highlights at this boutique hotel include 2 bars/lounges, a full-service spa and a restaurant. .A day of pampering can include massages and detox wraps along with aromatherapy and Ayurvedic treatments. The fine-dining restaurant, Chenestons, is open for lunch and dinner. Stables Bar is the hotel's own pub. Enjoy the indoor swimming pool, gym and sauna. Business amenities include meeting rooms and a 24-hour business centre. Plus you'll find free Wi-Fi in public areas and laundry facilities. English breakfast is available daily between 7 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Places within a short walk of this 5-property class London City Centre hotel include Kensington Church Street and Thackeray Gallery.

What's nearby

  • Kensington High Street - 1 min walk - 0.0 km
  • Kensington Gardens - 2 min walk - 0.2 km
  • Kensington Palace - 6 min walk - 0.6 km
  • Royal Albert Hall - 9 min walk - 0.8 km
  • Harrods - 4 min drive - 2.0 km

Getting around

  • Kensington (Olympia) Station - 3 min drive
  • High Street Kensington Station - 6 min walk
  • Heathrow Airport (LHR) - 35 min drive

Restaurants

  • ‪Bertie's Bar - ‬2 min walk
  • ‪Joe & the Juice - ‬3 min walk
  • ‪Flat Iron - ‬3 min walk
  • ‪Zaika - ‬1 min walk
  • ‪Min Jiang - ‬2 min walk

About this property

The Milestone Hotel

Georgian hotel with full-service spa and bars/lounges
The Milestone Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. A fitness centre, spa services, and tour/ticket assistance are also featured at the luxury The Milestone Hotel. Parking is available for a fee.

This Georgian London hotel is smoke free.

  • 1 building
  • 62 guestrooms or units
  • 6 levels
  • 2 bars or lounges
  • Conference rooms
  • Built in 1884
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Dining venue
The Milestone Hotel offers 62 accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and designer toiletries.

This London hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has couples treatment room(s). Services include facials, body wraps, body scrubs and detox wraps. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Awards and affiliations

The Milestone Hotel is listed in the 2021 Travel + Leisure 500.

Languages

Afrikaans, Arabic, Bulgarian, Chinese (Mandarin), Czech, Dutch, English, Estonian, Filipino, French, German, Greek, Hindi, Hungarian, Italian, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (GBP 65 per night)

Food and drink

  • Daily English breakfast available 7 AM to 10:30 AM for a fee: GBP 50 for adults and GBP 39 for children
  • 2 bars/lounges
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Chenestons
  • Conservatory
  • Stables Bar

Things to do

  • 24-hour pool access
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna

Accessibility

  • Lift

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels
  • DVD player

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 50.00 per accommodation, per night, plus a deposit of GBP 500.00 per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 50 for adults and from GBP 39 for children
  • Fee for in-room wireless Internet: GBP 0 per stay (rates may vary)
  • Valet parking fee: GBP 65 per night
  • Pet deposit: GBP 500.00 per stay
  • Pet fee: GBP 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, Eurocard, Barclaycard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number CMP62944

We should mention

  • Pool access is available 24 hours a day.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Milestone
Milestone Hotel
Milestone Hotel London
Milestone London
The Milestone Hotel London, England
The Milestone Hotel Hotel
The Milestone Hotel London
The Milestone Hotel Hotel London

Frequently asked questions

What is the cancellation policy at The Milestone Hotel?

The Milestone Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Milestone Hotel?

As of 17 Apr 2025, prices found for a 1-night stay for 2 adults at The Milestone Hotel on 10 May 2025 start from NZ$1,071.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Milestone Hotel?

Yep, The Milestone Hotel has valet parking for GBP 65 per night.

Is there a spa on site at The Milestone Hotel?

Yep, there is an onsite spa at The Milestone Hotel. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs.

Does The Milestone Hotel have a pool?

The Milestone Hotel has an indoor pool. The pool is open 24 hours.

What luxury perks are available at The Milestone Hotel?

The Milestone Hotel features a full-service spa, an indoor pool and 2 bars. All guestrooms come with deep soaking tubs, memory foam beds and premium bedding.

What makes The Milestone Hotel a romantic place to stay?

Couples spa treatments and al fresco dining, as well as deep-soaking baths and memory foam beds in the guestrooms, help set the scene for a romantic weekend at The Milestone Hotel.

Are there hot tubs in the rooms at The Milestone Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does The Milestone Hotel serve breakfast?

You bet, English brekkie is available daily from 7 AM to 10:30 AM.

Is there a free airport shuttle available at The Milestone Hotel?

No, The Milestone Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Milestone Hotel?

Yep, you can grab a meal at The Milestone Hotel's onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at The Milestone Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at The Milestone Hotel?

Furry friends are welcome at The Milestone Hotel, with food and water bowls on offer.

The Milestone Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 388 out of 458 reviews
Rating 8 - Good. 54 out of 458 reviews
Rating 6 - Okay. 10 out of 458 reviews
Rating 4 - Poor. 5 out of 458 reviews
Rating 2 - Terrible. 1 out of 458 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Iain

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Huge character. Great staff. Stables Bar is superb.
Stayed 2 nights in Jan 2025

6/10 Okay

Richard

Liked: Cleanliness, staff & service

Small rooms, fusty atmosphere, quite costly

My wife and I didn't enjoy our stay at the Milestone. While the staff was friendly and attentive, we found the room really very, very small - there wasn't really much space to put luggage racks out in the narrow gaps between the edges of the queen bed and the walls of the room. The decor was definitively old-school and fusty. I didn't much like the bathroom either, which - while actually pretty spacious - included one of those old-style showers that wasn't even enclosed, leaving water spraying around the bathroom. Now, some of this is my fault, in that the place was recommended to me by a friend. But I think that friend had gotten upgrades (whether he paid or got them for free I don't know) so his experience was far superior to mine. I paid something like $700/night, and I could have had a much more comfortable experience in a nearby place at half that price. Maybe all their customers are "money is no object" kind of people, I don't know. It pains me to say it owing to how friendly the staff was, but I will not be back.
Stayed 2 nights in Jan 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in a classic hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Scott

Stayed 1 night in Dec 2024

10/10 Excellent

Marion

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely love this hotel. The staff are amazing, friendly and efficient and can’t do enough to help. We’ve stayed twice now and both times they exceeded our expectations. Breakfast is the best! Try the pancakes … delicious ❤️❤️. It genuinely feels like you are going home when you go back to this hotel, you get a personal service here you don’t see often these days and we didn’t even have to give our room number as the staff memorise your name and which room you are in!! We will definitely be staying here every time we visit London 👌👌❤️❤️
Stayed 2 nights in Dec 2024

10/10 Excellent

Inna

Stayed 2 nights in Dec 2024

6/10 Okay

David

Business traveller
Liked: Cleanliness, staff & service, room comfort
Certainly don’t get the room you see in the photos. Very expensive for what you get.
Stayed 1 night in Dec 2024

8/10 Good

Colin

Liked: Cleanliness, property conditions & facilities, room comfort
Unable to obtain teabags in room despite two requests!!!!!
Stayed 1 night in Dec 2024

10/10 Excellent

LINDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

We loved our short stay and would have liked to have had more time to enjoy the bar etc. Our room was large and comfortable and every staff member we had contact with was very friendly and welcoming. Will definitely stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Kari

Stayed 3 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely spot on service as always. Our room upgrade was impeccable, we stay every year and it was also so nice to get a card that welcomed my wife and me and even our dog who also stays with us. All in advance, thank you for a wonderful stay again
Stayed 3 nights in Nov 2024

10/10 Excellent

James, St Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Milestone. The hotel is historically charming, beautifully, well-appointed with nice amenities. It’s a five star hotel that gives you the feeling of luxury. The rooms are small by American standards -we did have to wrestle with the height of the shower. But, that’s part of the charm of a historic building. The highlight of our stay was the incredible staff. Steve is a true gem and went out of his way to be helpful and courteous. Overall, we found all Londoner’s to be extremely kind and friendly. We will definitely be back.
Stayed 5 nights in Nov 2024

10/10 Excellent

anthony

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Cindy, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Rubyni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Rubyni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab stay in Milestone - always a great service

It was such an amazing stay! Their service and customer service was amazing!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and excellent service. Would definitely come back, highly recommended, we really enjoyed our stay at the Milestone!
Stayed 4 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at the Milestone Hotel, will come back for sure, the staff went above and beyond to accommodate us while staying!
Stayed 4 nights in Nov 2024

10/10 Excellent

Massoud

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel
Stayed 2 nights in Nov 2024

8/10 Good

Darcy

Stayed 1 night in Oct 2024

10/10 Excellent

Massoud

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Small but clean and quiet
Stayed 12 nights in Oct 2024

10/10 Excellent

Shelby, Ottawa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfection!
Stayed 4 nights in Oct 2024