Hyatt Ziva Los Cabos- All Inclusive (San José del Cabo, MEX): Reviews & Deals

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Luxury property on the beach, with 4 outdoor pools

Where to?

Dates

April 2025

May 2025

40-inch LCD TV with satellite channels, TV, iPod dock

Overview
Rooms
Location
Policies

Excellent

Popular amenities

includes taxes & fees

1 May - 2 May

Explore the area

Paseo del Malecón l-5 D, San José del Cabo, BCS, 23405

Costa Azul Beach
‪14 min walk‬
Puerto Los Cabos
‪6 min drive‬
Palmilla Beach
‪8 min drive‬
San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
‪17 min drive‬

Room options

One Bedroom Master Suite

Highlights

Balcony

Air conditioning

Club Lounge

Free cots/infant beds

Free minibar items

HDTV

Hypo-allergenic bedding

Pillow menu

Resort view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Club Ocean Front Double

Highlights

Balcony

Air conditioning

Club Lounge

Free cots/infant beds

Free minibar items

HDTV

Hypo-allergenic bedding

Pillow menu

Ocean view
32 sq m
Sleeps 4
2 Double Beds

Club Ocean View King

Highlights

Balcony

Air conditioning

Club Lounge

Free cots/infant beds

Free minibar items

HDTV

Hypo-allergenic bedding

Pillow menu

Ocean view
32 sq m
Sleeps 2
1 King Bed

Ocean View Two Bedroom Master Suite

Highlights

Balcony

Air conditioning

Club Lounge

Free cots/infant beds

Free minibar items

HDTV

Hypo-allergenic bedding

Pillow menu

Ocean view
116 sq m
Sleeps 6
1 King Bed and 2 Double Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Ocean Front One Bedroom Master Suite

Highlights

Balcony

Air conditioning

Club Lounge

Free cots/infant beds

Free minibar items

HDTV

Hypo-allergenic bedding

Pillow menu

Ocean view
108 sq m
Sleeps 4
1 King Bed

Ocean Front Two Bedroom Grand Master King Suite

Highlights

Balcony

Air conditioning

Club Lounge

Free cots/infant beds

Free minibar items

HDTV

Hypo-allergenic bedding

Pillow menu

Ocean view
150 sq m
Sleeps 6
2 King Beds

Ocean Front Two Bedroom Grand Master Suite

Highlights

Balcony

Air conditioning

Club Lounge

Free cots/infant beds

Free minibar items

HDTV

Hypo-allergenic bedding

Pillow menu

Ocean view
217 sq m
Sleeps 6
1 King Bed and 2 Double Beds

Club Swim Up Master King

Highlights

Balcony

Separate sitting area

Air conditioning

Club Lounge

Free cots/infant beds

Free minibar items

HDTV

Hypo-allergenic bedding

70 sq m
Sleeps 3
1 King Bed

Club Swim Up Master Double

Highlights

Balcony

Separate sitting area

Air conditioning

Club Lounge

Free cots/infant beds

Free minibar items

HDTV

Hypo-allergenic bedding

70 sq m
Sleeps 4
2 Double Beds

Ocean View Master King

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Free minibar items

HDTV

Hypo-allergenic bedding

Egyptian cotton bed sheets

Ocean view
54 sq m
Sleeps 4
1 King Bed

Ocean View Master Double

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Free minibar items

HDTV

Hypo-allergenic bedding

Egyptian cotton bed sheets

Ocean view
54 sq m
Sleeps 4
2 Double Beds

Master Double

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Free minibar items

HDTV

Hypo-allergenic bedding

Egyptian cotton bed sheets

Resort view
54 sq m
Sleeps 4
2 Double Beds

Master King

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Free minibar items

HDTV

Hypo-allergenic bedding

Egyptian cotton bed sheets

Resort view
54 sq m
Sleeps 4
1 King Bed

Ocean View One Bedroom Master Suite

Highlights

Balcony

Air conditioning

Club Lounge

Free cots/infant beds

Free minibar items

HDTV

Hypo-allergenic bedding

Sofa bed - king

Ocean view
105 sq m
Sleeps 4
1 King Bed

Ziva Suite

Highlights

Balcony

Air conditioning

Free cots/infant beds

Free minibar items

HDTV

Hypo-allergenic bedding

Egyptian cotton bed sheets

Sofa bed

Resort view
57 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Club Ocean View Master King

Highlights

Balcony

Separate sitting area

Air conditioning

Club Lounge

Free cots/infant beds

Free minibar items

HDTV

Hypo-allergenic bedding

Ocean view
54 sq m
Sleeps 4
1 King Bed

Club Ocean View Master Double

Highlights

Balcony

Separate sitting area

Air conditioning

Club Lounge

Free cots/infant beds

Free minibar items

HDTV

Hypo-allergenic bedding

Ocean view
54 sq m
Sleeps 4
2 Double Beds

Club Ocean Front King

Highlights

Balcony

Air conditioning

Club Lounge

Free cots/infant beds

Free minibar items

HDTV

Hypo-allergenic bedding

Pillow menu

Ocean view
32 sq m
Sleeps 2
1 King Bed

Pool View Master King

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Free minibar items

HDTV

Hypo-allergenic bedding

Egyptian cotton bed sheets

54 sq m
Sleeps 4
1 King Bed

Pool View Master Double

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Free minibar items

HDTV

Hypo-allergenic bedding

Egyptian cotton bed sheets

54 sq m
Sleeps 4
2 Double Beds

About the area

San José del Cabo

At Hyatt Ziva Los Cabos- All Inclusive, you'll be connected to the convention centre and 1.2 km (0.7 mi) from Costa Azul Beach. Highlights at this luxury property include 7 restaurants, 4 outdoor swimming pools and a full-service spa. .A pampering day can include sports massages and prenatal massages along with body wraps, body scrubs and aromatherapy. The fine-dining restaurant, Farina & Olio, serves Italian cuisine and is open for dinner. With 4 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find cabanas, and enjoy the 4 hot tubs and free water park. Additionally, you'll find free Wi-Fi in public areas, a gym and a sauna. Each morning free buffet breakfast is offered between 7:00 AM and 11:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 4.5-property class Zona Hotelera property include Puerto Los Cabos and El Dorado Golf Club.

What's nearby

Playa Hotelera - 11 min walk - 0.9 km
Costa Azul Beach - 14 min walk - 1.2 km
San Jose del Cabo Art District - 4 min drive - 3.3 km
Puerto Los Cabos - 6 min drive - 5.0 km
Palmilla Beach - 8 min drive - 6.1 km

Getting around

San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.) - 17 min drive

Restaurants

‪La Hacienda Baja Grill - ‬1 min walk
‪Starbucks - ‬9 min walk
‪La Plaza - ‬3 min walk
‪Lateral Crudo & Asado - ‬6 min walk
‪El Zafiro - ‬4 min walk

About this property

Hyatt Ziva Los Cabos- All Inclusive

Luxury property on the beach, with 4 outdoor pools

Hyatt Ziva Los Cabos- All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Hyatt Ziva Los Cabos- All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This Art Deco property also offers a complimentary water park, a complimentary children's club and a steam room. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star San José del Cabo property.

591 guestrooms or units

7 levels

3 buildings

7 dining venues

4 bars or lounges

35000 sq ft of conference space

3252 sq. m of conference space

Built in 2009

Buffet breakfast (free)

Karaoke

Deli

Kid's club (free)

Supervised kid's activities (free)

Childcare (surcharge)

Cabanas on the beach (surcharge)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Cabanas by the pool (surcharge)

Poolside lounge chairs

Umbrellas for the pool

Conference centre

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-out

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Games room or arcade

Pool or billiards table

Corner/local shop

Terrace

Garden

Gift shop

Beauty salon

Computer for guest use

On-site shopping

Bellhop

Lift

Smoking in designated areas

Water dispenser

Bar by the pool

Swim-up bar

Hyatt Ziva Los Cabos- All Inclusive offers 591 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and free minibar items. Rooms open to balconies. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 40-inch LCD televisions come with premium satellite channels.

Bathrooms include bathrobes, complimentary toiletries and hairdryers. This San José del Cabo property provides complimentary wireless Internet access. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The on-site spa has 18 treatment rooms, including rooms for couples and outdoor treatment areas. Services include sports massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Awards and affiliations

Eco-certified property

This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Similar properties

6 outdoor pools, pool cabanas (surcharge), pool umbrellas

On private beach
Pool
Hot tub
Breakfast included

includes taxes & fees

11 May - 12 May

On the beach, sun-loungers, beach umbrellas, beach towels

Pool
Hot tub
Breakfast included
All-inclusive

includes taxes & fees

5 May - 6 May

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

24-hour return airport shuttle on request for a surcharge
Free secured, covered self parking on site
Free secured, covered valet parking on site
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:30 AM
4 bars/lounges
7 restaurants
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas
Couples/private dining
Snack bar/deli

Restaurants on site

Bon Vivant
Dozo
Farina & Olio
Hacienda Baja Grill
La Plaza Buffet

Things to do

4 hot tubs
4 outdoor pools
Arcade/game room
Beach volleyball
Billiards/pool table
Concerts/live shows
Evening entertainment
Fitness classes
Free children's club
Free water park
Full-service spa
Gym
Heated pool
Karaoke
Piano
Playground
Sauna
Shopping
Steam room
Table tennis
Waterslide
Yoga classes

Family friendly

4 outdoor pools
Arcade/game room
Free children's club
Free cot
Free supervised activities for children
Free water park access
Grocery/convenience store
In-room babysitting
Laundry facilities
Lifeguards on site
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

18 meeting rooms
Computer station
Conference centre (35,000 square foot of space)

Outdoors

Beach cabanas (surcharge)
Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
On the waterfront
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Terrace

Full-service spa

18 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Facials
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Prenatal massages
Reflexology
Sports massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
Front entrance ramp
Grab bar in shower (79 centimetre high)
Lever door handles
Lift (130 centimetre wide door)
Magnifying mirror
Pool access ramp on site
Pool hoist on site
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk (130 centimetre high)
Wheelchair-accessible restaurant
Wheelchairs on site

Room amenities

Bedroom

Blackout drapes
Down comforter
Egyptian cotton sheets
Free cot
Hypo-allergenic bedding
Pillowtop mattress

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Towels provided

Entertainment

40-inch LCD TV with premium satellite channels
IPod dock

Food and drink

24-hour room service
Champagne service
Coffee/tea maker
Free bottled water
Free stocked minibar

Access via exterior corridors
Air conditioning
Ceiling fan
Energy-saving switches in guestrooms
Iron/ironing board
Laptop-compatible safe
LED lighting
Recycling
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities or services will be unavailable from July 9 2024 to April 15 2025 (dates subject to change):

One of the dining venues

The property will be renovating from 23 May 2024 to 15 April 2025 (completion date subject to change). The following areas are affected:

One of the dining venues
Selected guestrooms

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: USD 130.00 per vehicle (one-way, maximum occupancy 10)
Airport shuttle fee per child: USD 130.00 (one-way), (from 4 to 8 years old)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property uses a grey water recycling system

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses a grey water recycling system. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hyatt Cabos

Hyatt Los Cabos

Hyatt Los Cabos Ziva

Hyatt Ziva Los

Hyatt Ziva Los All Inclusive

Hyatt Ziva Los Cabos

Los Cabos Ziva

Ziva Hyatt

Ziva Los Cabos

Hyatt Ziva Los Cabos All Inclusive San Jose del Cabo

Hotel Hyatt Ziva Los Cabos- All Inclusive San Jose del Cabo

San Jose del Cabo Hyatt Ziva Los Cabos- All Inclusive Hotel

Hyatt Ziva Los Cabos- All Inclusive San Jose del Cabo

Hotel Hyatt Ziva Los Cabos- All Inclusive

Hyatt Ziva Los Cabos All Inclusive Hotel

Hyatt Ziva Los Cabos All Inclusive

Hyatt Ziva Los Cabos Inclusive

Hyatt Ziva Los Cabos All Inclusive All-inclusive property

Hyatt Ziva Los Cabos All Inclusive San Jose del Cabo

Hyatt Ziva Los Cabos- All Inclusive San Jose del Cabo

All-inclusive property Hyatt Ziva Los Cabos- All Inclusive

Hyatt Ziva Los Cabos All Inclusive

Hyatt Ziva Los Cabos Inclusive

Hyatt Ziva Los Cabos All Inclusive

Hyatt Ziva Los Cabos- All Inclusive San José del Cabo

Frequently asked questions

What is the cancellation policy at Hyatt Ziva Los Cabos- All Inclusive?

Hyatt Ziva Los Cabos- All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Ziva Los Cabos- All Inclusive?

As of 16 Apr 2025, prices found for a 1-night stay for 2 adults at Hyatt Ziva Los Cabos- All Inclusive on 1 May 2025 start from NZ$898.24, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Ziva Los Cabos- All Inclusive?

Yep, Hyatt Ziva Los Cabos- All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Hyatt Ziva Los Cabos- All Inclusive?

Yep, Hyatt Ziva Los Cabos- All Inclusive is a short 14-minute walk from Costa Azul Beach. Fun beach activities include volleyball.

Is there a spa on site at Hyatt Ziva Los Cabos- All Inclusive?

Yep, there is an onsite spa at Hyatt Ziva Los Cabos- All Inclusive. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Hyatt Ziva Los Cabos- All Inclusive have a pool?

Yep, and guests love it! Hyatt Ziva Los Cabos- All Inclusive has 4 outdoor swimming pools and a heated pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 8:00 PM.

Does Hyatt Ziva Los Cabos- All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hyatt Ziva Los Cabos- All Inclusive?

Hyatt Ziva Los Cabos- All Inclusive features 4 outdoor pools, 4 hot tubs and a heated pool. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Hyatt Ziva Los Cabos- All Inclusive a romantic place to stay?

Couples spa treatments and beachfront dining, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Hyatt Ziva Los Cabos- All Inclusive.

Is Hyatt Ziva Los Cabos- All Inclusive family-friendly?

You bet! With amenities such as a free children's club and free supervised childcare, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Hyatt Ziva Los Cabos- All Inclusive is a hit with families.

Does Hyatt Ziva Los Cabos- All Inclusive serve breakfast?

You bet, free buffet breakfast is available daily between 7:00 AM and 11:30 AM.

Is there a free airport shuttle available at Hyatt Ziva Los Cabos- All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hyatt Ziva Los Cabos- All Inclusive?

Yep, they've got a poolside bar and 7 restaurants. Pre dinner cocktails anyone? One of the dining venues will be unavailable from July 9 2024 to April 15 2025 (dates subject to change). The property will be renovating its dining venue from May 23 2024 until April 15 2025 (completion date subject to change).

What time are check-in & check-out at Hyatt Ziva Los Cabos- All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hyatt Ziva Los Cabos- All Inclusive?

No, only service animals are allowed.

Is there a golf course on site at Hyatt Ziva Los Cabos- All Inclusive?

There isn't one on site, but Punta Sur Golf Course is a short 11-minute walk away.

Hyatt Ziva Los Cabos- All Inclusive Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

fermisk

16 Jan 2025

Stayed 7 nights in Jan 2025

10/10 Excellent

Terri

Travelled with family, Travelled with family and small children

16 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was a beautiful Hotel and so much to do you never have to leave the property but if you do the Dolphin Experience is right there. Every employee made us feel special by remembering our names and always there to help.

Stayed 4 nights in Jan 2025

10/10 Excellent

Masud

Travelled with family

14 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was great , but the food was not good. During our stay , only few restaurants were open.

Stayed 4 nights in Jan 2025

10/10 Excellent

Kathryn

Travelled with partner

14 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The people of Hyatt are fantastic. Their sincere hospitality makes this a memorable experience. In addition, the endless meal options and evening entertainment left us wishing we did not have to leave. We highly recommend this resort!

Stayed 6 nights in Jan 2025

8/10 Good

Lakisha

Travelled with family

14 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I enjoyed my stay but a few staff had attitudes and a lot of them don’t u understand English knowing Americans come there to vacation. Also my cousin left her small wallet and they trying to charge her 300 to ship it

Stayed 3 nights in Jan 2025

8/10 Good

Aminreza

14 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Nov 2024

10/10 Excellent

Kerley

13 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Jan 2025

8/10 Good

Neha

Travelled with family, Travelled with family and small children

13 Jan 2025

Liked: Cleanliness, property conditions & facilities

Property was good. Service was not that great.

Stayed 3 nights in Jan 2025

10/10 Excellent

Mark

13 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Service was excellent. Beautiful property. Love the beach front location.

Stayed 7 nights in Jan 2025

10/10 Excellent

Victor

12 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

It was a good experience.

Stayed 4 nights in Jan 2025

10/10 Excellent

LIANZHONG, VANCOUVER

12 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Jan 2025

8/10 Good

Elizabath

11 Jan 2025

Liked: Cleanliness, staff & service

Great

Stayed 4 nights in Jan 2025

10/10 Excellent

Adriana

Travelled with family and small children

11 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had an excellent time! The property was always clean and the staff very friendly. The kids enjoyed their time at the Kids Club, they were very happy with Cielo and all the staff! We also got a goodbye cake and mimosas, thanks to Erick and everyone else at the breakfast restaurant. Thank you all!

Stayed 3 nights in Jan 2025

10/10 Excellent

Davin

Travelled with group

10 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Oct 2024

8/10 Good

Victor

10 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great vacation

This a week getaway for me & wife and the hotel was good with very friendly & cooperative staff. The restaurants where fine and had a few tours the where amazing. Also used the spa they was great! Yes ai would recommend Hyatt Ziva Hotel

Stayed 6 nights in Jan 2025

10/10 Excellent

Trinh

10 Jan 2025

Stayed 3 nights in Jan 2025

8/10 Good

Janyl, Las Vegas

Travelled with family

9 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was great, only thing was i chose this place for kids slide. There is a age limit, 4yr to 8yr only. So my kids could not use it my kids were too old..other than that, didnt need reservations for dinner. Buffet was excellent. Restaurants were delicious. They had couch setups with fire pits on at night.

Stayed 3 nights in Jan 2025

8/10 Good

Young Carlos

Travelled with family

9 Jan 2025

Liked: Staff & service, property conditions & facilities

Everything was good.

Stayed 6 nights in Dec 2024

8/10 Good

Gene

Travelled with partner

8 Jan 2025

Liked: Cleanliness, staff & service, amenities

Stayed 3 days at the resort. Overall is a positive experience. The food is above average and has many selections. The staffs are very friendly and helpful. My only complaint is the the condition of the room. It definitely needs an update.

Stayed 3 nights in Jan 2025

8/10 Good

Karlie

8 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Jan 2025

10/10 Excellent

Kay-Wan

8 Jan 2025

Stayed 5 nights in Jan 2025

10/10 Excellent

Cristian

8 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We chose Hyatt Ziva looking for a more upscale but not too upscale. We traveled as adults with no children and with the understanding that all inclusive resorts are trying really hard to make a huge diversity of people happy. We got a swim out room in the adult section, it was very quiet and clean and received full sun during the day. We had club access but we did not use it. We found that everyone at the resort was working very hard to provide an wonderful vacation for everyone. We love seafood and loved the ambience, food and service at the seafood restaurant even at breakfast; the view is unbeatable. Lugardo was our server and was wonderful. The hostess at the restaurant was very friendly too but didn’t catch her name. I highly recommend the brownie ice cream dessert there! Catalina was a butler and she did a wonderful job on my birthday surprising me with balloons, streamers and dessert. The hibachi restaurant was a fun experience and Sergio did a great job as our Hibachi chef. It is a long meal so expect to be there more than an hour or two for that and does require a reservation. We never heard the construction but we never visited the other side of the property. We were mainly at the adult pool and the infinity pool. The resort only has Pepsi products, we did walk across the street of the resort once to get a few Coca Cola products. I suggest bringing insulated cups and your own straws (not provided at resort).

Stayed 4 nights in Jan 2025

10/10 Excellent

Bridget

Travelled with family

8 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hyatt does a great job of recruiting and training friendly and fun staff. In particular, we found the waiters and hostesses, recreation staff and housekeeping to always offer a smile, warmth, and pride in service. We were pleasantly surprised by the quality and variety of food. Other reviews had wanted about noise from the renovation/construction but we didn’t hear any during our stay. The outdoor areas are lively with music and activities and all ages. If you want quiet, you are best heading to the beach which was lovely to walk along. We are considering returning with our parents for a three generation family trip. The whole set-up seems good for large groups. There appeared to be a lot of birthday and wedding celebrations as well as family reunions.

Stayed 4 nights in Jan 2025

8/10 Good

Georgette

8 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Jan 2025

10/10 Excellent

Terry

Travelled with family and small children

7 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were kind and attentive. I especially enjoyed the entertainment department. Had a blast at water aerobics with German!

Stayed 4 nights in Jan 2025

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