Hyatt Ziva Los Cabos- All Inclusive

4.5 star property
Luxury property on the beach, with 4 outdoor pools

Photo gallery for Hyatt Ziva Los Cabos- All Inclusive

Aerial view
Aerial view
Aerial view
40-inch LCD TV with satellite channels, TV, iPod dock
Balcony view

Reviews

8.8 out of 10
Excellent

Popular amenities

The current price is NZ$1,155
includes taxes & fees
4 Apr - 5 Apr

Explore the area

Map
Paseo del Malecón l-5 D, San José del Cabo, BCS, 23405
  • Costa Azul Beach
    ‪14 min walk‬
  • Puerto Los Cabos
    ‪6 min drive‬
  • Palmilla Beach
    ‪8 min drive‬

Room options

One Bedroom Master Suite

Highlights

Balcony
Air conditioning
Club Lounge
Free cots/infant beds
Free minibar items
HDTV
Hypo-allergenic bedding
Pillow menu
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Ocean Front Double

Highlights

Balcony
Air conditioning
Club Lounge
Free cots/infant beds
Free minibar items
HDTV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Club Ocean View King

Highlights

Balcony
Air conditioning
Club Lounge
Free cots/infant beds
Free minibar items
HDTV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Ocean View Two Bedroom Master Suite

Highlights

Balcony
Air conditioning
Club Lounge
Free cots/infant beds
Free minibar items
HDTV
Hypo-allergenic bedding
Pillow menu
  • 116 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Ocean Front One Bedroom Master Suite

Highlights

Balcony
Air conditioning
Club Lounge
Free cots/infant beds
Free minibar items
HDTV
Hypo-allergenic bedding
Pillow menu
  • 108 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Ocean Front Two Bedroom Grand Master King Suite

Highlights

Balcony
Air conditioning
Club Lounge
Free cots/infant beds
Free minibar items
HDTV
Hypo-allergenic bedding
Pillow menu
  • 150 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds

Ocean Front Two Bedroom Grand Master Suite

Highlights

Balcony
Air conditioning
Club Lounge
Free cots/infant beds
Free minibar items
HDTV
Hypo-allergenic bedding
Pillow menu
  • 217 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Club Swim Up Master King

Highlights

Balcony
Separate sitting area
Air conditioning
Club Lounge
Free cots/infant beds
Free minibar items
HDTV
Hypo-allergenic bedding
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

Club Swim Up Master Double

Highlights

Balcony
Separate sitting area
Air conditioning
Club Lounge
Free cots/infant beds
Free minibar items
HDTV
Hypo-allergenic bedding
  • 70 sq m
  • Sleeps 4
  • 2 Double Beds

Ocean View Master King

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Free minibar items
HDTV
Hypo-allergenic bedding
Ceiling fan
  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Ocean View Master Double

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Free minibar items
HDTV
Hypo-allergenic bedding
Ceiling fan
  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Master Double

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Free minibar items
HDTV
Hypo-allergenic bedding
Ceiling fan
  • 54 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Master King

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Free minibar items
HDTV
Hypo-allergenic bedding
Ceiling fan
  • 54 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

Ocean View One Bedroom Master Suite

Highlights

Balcony
Air conditioning
Club Lounge
Free cots/infant beds
Free minibar items
HDTV
Hypo-allergenic bedding
Premium bedding
  • 105 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Ziva Suite

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
HDTV
Hypo-allergenic bedding
Ceiling fan
Down duvet
  • 57 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Ocean View Master King

Highlights

Balcony
Separate sitting area
Air conditioning
Club Lounge
Free cots/infant beds
Free minibar items
HDTV
Hypo-allergenic bedding
  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Club Ocean View Master Double

Highlights

Balcony
Separate sitting area
Air conditioning
Club Lounge
Free cots/infant beds
Free minibar items
HDTV
Hypo-allergenic bedding
  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Club Ocean Front King

Highlights

Balcony
Air conditioning
Club Lounge
Free cots/infant beds
Free minibar items
HDTV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Pool View Master King

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Free minibar items
HDTV
Hypo-allergenic bedding
Ceiling fan
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

Pool View Master Double

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Free minibar items
HDTV
Hypo-allergenic bedding
Ceiling fan
  • 54 sq m
  • Sleeps 4
  • 2 Double Beds

You may also like

About the area

San José del Cabo

At Hyatt Ziva Los Cabos- All Inclusive, you'll be connected to the convention centre and 1.2 km (0.7 mi) from Costa Azul Beach. Highlights at this luxury property include 7 restaurants, 4 outdoor swimming pools and a full-service spa. .A pampering day can include sports massages and prenatal massages along with body wraps, body scrubs and aromatherapy. The fine-dining restaurant, Farina & Olio, serves Italian cuisine and is open for dinner. With 4 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find cabanas, and enjoy the 4 hot tubs and free water park. Additionally, you'll find free Wi-Fi in public areas, a gym and a sauna. Each morning free buffet breakfast is offered between 7:00 AM and 11:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 4.5-property class Zona Hotelera property include Puerto Los Cabos and El Dorado Golf Club.

Getting around

  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.) - 17 min drive

Restaurants

  • ‪La Hacienda Baja Grill - ‬1 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪La Plaza - ‬3 min walk
  • ‪Lateral Crudo & Asado - ‬6 min walk
  • ‪El Zafiro - ‬4 min walk

About this property

Hyatt Ziva Los Cabos- All Inclusive

Luxury property on the beach, with 4 outdoor pools
Hyatt Ziva Los Cabos- All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Hyatt Ziva Los Cabos- All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This Art Deco property also offers a complimentary water park, a complimentary children's club and a steam room. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star San José del Cabo property.

  • 591 guestrooms or units
  • 7 levels
  • 3 buildings
  • 7 dining venues
  • 4 bars or lounges
  • 35000 sq ft of conference space
  • 3252 sq. m of conference space
  • Built in 2009
  • Buffet breakfast (free)
  • Karaoke
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
  • Swim-up bar
Hyatt Ziva Los Cabos- All Inclusive offers 591 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and free minibar items. Rooms open to balconies. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 40-inch LCD televisions come with premium satellite channels.

Bathrooms include bathrobes, complimentary toiletries and hairdryers. This San José del Cabo property provides complimentary wireless Internet access. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The on-site spa has 18 treatment rooms, including rooms for couples and outdoor treatment areas. Services include sports massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 4 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bon Vivant
  • Dozo
  • Farina & Olio
  • Hacienda Baja Grill
  • La Plaza Buffet

Things to do

  • 4 hot tubs
  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Heated pool
  • Karaoke
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 18 meeting rooms
  • Computer station
  • Conference centre (35,000 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Lift
  • Pool access ramp on site
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities or services will be unavailable from July 9 2024 to March 22 2025 (dates subject to change):
  • One of the dining venues
This property is undergoing renovations from 23 May 2024 to 22 March 2025 (completion date subject to change).
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 130.00 per vehicle (one-way, maximum occupancy 10)
  • Airport shuttle fee per child: USD 130.00 (one-way), (from 4 to 8 years old)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses a grey water recycling system. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hyatt Cabos
Hyatt Los Cabos
Hyatt Los Cabos Ziva
Hyatt Ziva Los
Hyatt Ziva Los All Inclusive
Hyatt Ziva Los Cabos
Los Cabos Ziva
Ziva Hyatt
Ziva Los Cabos
Hyatt Ziva Los Cabos All Inclusive San Jose del Cabo
Hotel Hyatt Ziva Los Cabos- All Inclusive San Jose del Cabo
San Jose del Cabo Hyatt Ziva Los Cabos- All Inclusive Hotel
Hyatt Ziva Los Cabos- All Inclusive San Jose del Cabo
Hotel Hyatt Ziva Los Cabos- All Inclusive
Hyatt Ziva Los Cabos All Inclusive Hotel
Hyatt Ziva Los Cabos All Inclusive
Hyatt Ziva Los Cabos Inclusive
Hyatt Ziva Los Cabos All Inclusive All-inclusive property
Hyatt Ziva Los Cabos All Inclusive San Jose del Cabo
Hyatt Ziva Los Cabos- All Inclusive San Jose del Cabo
All-inclusive property Hyatt Ziva Los Cabos- All Inclusive
Hyatt Ziva Los Cabos All Inclusive
Hyatt Ziva Los Cabos Inclusive
Hyatt Ziva Los Cabos All Inclusive
Hyatt Ziva Los Cabos- All Inclusive San José del Cabo

Frequently asked questions

What is the cancellation policy at Hyatt Ziva Los Cabos- All Inclusive?

Hyatt Ziva Los Cabos- All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Ziva Los Cabos- All Inclusive?

As of 27 Mar 2025, prices found for a 1-night stay for 2 adults at Hyatt Ziva Los Cabos- All Inclusive on 4 Apr 2025 start from NZ$1,154.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Ziva Los Cabos- All Inclusive?

Yep, Hyatt Ziva Los Cabos- All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Hyatt Ziva Los Cabos- All Inclusive?

Yep, Hyatt Ziva Los Cabos- All Inclusive is a short 14-minute walk from Costa Azul Beach. Fun beach activities include volleyball.

Is there a spa on site at Hyatt Ziva Los Cabos- All Inclusive?

Yep, there is an onsite spa at Hyatt Ziva Los Cabos- All Inclusive. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

Does Hyatt Ziva Los Cabos- All Inclusive have a pool?

Yep, and guests love it! Hyatt Ziva Los Cabos- All Inclusive has 4 outdoor swimming pools and a heated pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 8:00 PM.

Does Hyatt Ziva Los Cabos- All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hyatt Ziva Los Cabos- All Inclusive?

Hyatt Ziva Los Cabos- All Inclusive features 4 outdoor pools, 4 hot tubs and a heated pool. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Hyatt Ziva Los Cabos- All Inclusive a romantic place to stay?

Couples spa treatments and beachfront dining, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Hyatt Ziva Los Cabos- All Inclusive.

Is Hyatt Ziva Los Cabos- All Inclusive family-friendly?

You bet! With amenities such as a free children's club and free supervised childcare, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Hyatt Ziva Los Cabos- All Inclusive is a hit with families.

Does Hyatt Ziva Los Cabos- All Inclusive serve breakfast?

You bet, free buffet breakfast is available daily between 7:00 AM and 11:30 AM.

Is there a free airport shuttle available at Hyatt Ziva Los Cabos- All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hyatt Ziva Los Cabos- All Inclusive?

Yep, they've got a poolside bar and 7 restaurants. Pre dinner cocktails anyone? One of the dining venues will be unavailable from July 9 2024 to March 22 2025 (dates subject to change).

What time are check-in & check-out at Hyatt Ziva Los Cabos- All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hyatt Ziva Los Cabos- All Inclusive?

No, only service animals are allowed.

Is there a golf course on site at Hyatt Ziva Los Cabos- All Inclusive?

There isn't one on site, but Punta Sur Golf Course is a short 11-minute walk away.

Hyatt Ziva Los Cabos- All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1869 out of 2948 reviews
Rating 8 - Good. 567 out of 2948 reviews
Rating 6 - Okay. 271 out of 2948 reviews
Rating 4 - Poor. 120 out of 2948 reviews
Rating 2 - Terrible. 121 out of 2948 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

narinder, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good experience 👍👍
Stayed 4 nights in Dec 2024

10/10 Excellent

Karolain Yelena Chevez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service.
Stayed 5 nights in Aug 2024

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

HAOPENG

Liked: Cleanliness, staff & service, property conditions & facilities
Love the resort. The Asian restaurant is recommended. Noise from other guests in the hallway in the morning
Stayed 4 nights in Dec 2024

8/10 Good

Wenzhou, San Ramon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has excellent location. The overall room is a little outdated, but it is doing innovation and upgrade. Hopefully the interior will look more fresh and modern after the renovation. Because this renovation, depending on the assigned room, you may experience noise and dust. The stuff is very nice and professional, helpful; food is great; the in house wine selection is great; for all restaurants, I love the buffet restaurant and see food restraint the most.
Stayed 4 nights in Dec 2024

8/10 Good

Jamie Jihye

Travelled with family
Liked: Cleanliness
Noisy from the other room. During the sleeping, we can hear noise such as bay crying and screaming from other room. For the transportation company, we use grayline transportation. The staff who was greating the guests at SJD airport and requested directly to give us tips even if the guy was not friendly and did not welcome well the guest. Also grayline driver also directly mentioned to the guests in the van paid us a tip even if we did not feel they provided great service well. Even one of the van driver did not drive safely which mean pass the slow traffic from the opposite lane. With that being said, the grayline guys want to get tips from the guests.
Stayed 6 nights in Dec 2024

10/10 Excellent

Wenqian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay a lot. The food was good and service was excellent. It was a very relaxing holiday trip. The place was under major construction so it’s not very quiet and not everything was open to guests.
Stayed 5 nights in Dec 2024

10/10 Excellent

Derex

Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service
Bleh property.
Was really basic. Wouldn’t come back here again. Food was blah, not worth the price of this all inclusive. So much construction everywhere as well and the water park didn’t work which was not ideal.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kenny

Stayed 6 nights in Nov 2024

10/10 Excellent

Meet

Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Rooms are renovated and are modern. Many restaurants offered and the foods are very delicious. Will book this hotel in the future
Stayed 2 nights in Dec 2024

6/10 Okay

Faramarz, Coquitlam

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice and welcoming. Half of the elevators were closed and did not work. The room service did not work when there were more guests. The food at the buffet wasn’t anything spectacular. For Japanese restaurant we reserved a spot but we had to wait an extra hour for our table. The management was not the best when there were more guests at the hotel.
Stayed 6 nights in Dec 2024

8/10 Good

Hanze

Stayed 3 nights in Dec 2024

10/10 Excellent

La'Tierra

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it. They were doing construction but it did not cause any inconvenience
Stayed 3 nights in Sep 2024

6/10 Okay

Michael J., Henderson

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We were told that construction was being done only during certain days and only during normal business hours, which was not the case. Very noisy at night and made it difficult to enjoy the outdoors after dinner.
Stayed 7 nights in Dec 2024

6/10 Okay

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Lovely swim-up rooms, awesome swimming pools, excellent service all around, beautiful beach. Cons: Besides breakfast omelettes, lunch and dining options are terrible. The main pool area is super noisy with folks yapping on a microphone non-stop from 10.30 to 5.
Stayed 5 nights in Dec 2024

10/10 Excellent

Meagan Emperatriz

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Daniel Anthony Troy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food could be better and drinks seemed to be watered down
Stayed 5 nights in Dec 2024

8/10 Good

Maninder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Best resort in Cabo! We were blown away.
Stayed 3 nights in Nov 2024

10/10 Excellent

Wen Lan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Check-in is a bit slow
Stayed 3 nights in Dec 2024

8/10 Good

hyun shik

Travelled with family
Liked: Cleanliness, staff & service
There are remodeling construction noises.
Stayed 4 nights in Dec 2024

8/10 Good

Vanessa c

Stayed 4 nights in Dec 2024

10/10 Excellent

Brittany

Stayed 10 nights in Dec 2024