Thistle Express London Luton

3.0 star property
Hotel in Luton with a 24-hour front desk

Photo gallery for Thistle Express London Luton

Standard Twin Room, 2 Single Beds
Lobby
Lobby
Breakfast area
Breakfast area

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Free WiFi
The current price is NZ$135
includes taxes & fees
9 Mar - 10 Mar

Explore the area

Map
The Mall, Library Road, Luton, England, LU1 2TR
  • Luton Mall
    ‪1 min walk‬
  • University of Bedfordshire
    ‪8 min walk‬
  • Grosvenor Casinos
    ‪9 min walk‬
  • London (LTN-Luton)
    ‪15 min drive‬

Room options

Standard Room, 1 King Bed

Highlights

Heating
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Blackout curtains
Fan
Hairdryer
Shower/bath combination
  • 15 sq m
  • Sleeps 3
  • 1 King Bed

Standard Twin Room, 2 Single Beds

Highlights

Heating
Smart TV
Fan
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
  • 11 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Double Room, 1 Double Bed

Highlights

Heating
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Blackout curtains
Fan
Hairdryer
Shower/bath combination
  • 11 sq m
  • Sleeps 3
  • 1 Double Bed

Express Single Room

Highlights

Heating
Smart TV
Fan
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

Family Room, Multiple Beds

Highlights

Heating
Smart TV
Fan
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Similar properties

About the area

Luton

Thistle Express London Luton puts you in the heart of Luton, steps from Luton Mall and within a 10-minute stroll of University of Bedfordshire. Highlights at this hotel include in-room free WiFi and Smart TVs. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and multilingual staff. Other amenities include coffee/tea in a common area, luggage storage and a front desk safe. There's also the convenience of self parking. .Within a 20-minute drive of this 3-property class Luton hotel, attractions include ZSL Whipsnade Zoo and Woburn Safari Park.

What's nearby

  • Luton Mall - 1 min walk
  • University of Bedfordshire - 8 min walk
  • Grosvenor Casinos - 9 min walk
  • Luton Town Football Club - 15 min walk
  • Stockwood Discovery Centre - 5 min drive

Getting around

  • Luton Station - 5 min walk
  • London (LTN-Luton) - 15 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Nando's - ‬2 min walk
  • ‪The White House - ‬2 min walk
  • ‪German Doner Kebab - ‬4 min walk
  • ‪Chopstix Noodle Bar - ‬4 min walk

About this property

Thistle Express London Luton

Hotel in Luton with a 24-hour front desk
As a guest of Thistle Express London Luton, you'll find multilingual staff, coffee/tea in common area, and a front desk safe. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Luton hotel is smoke free.

  • 152 guestrooms or units
  • 7 levels
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
Thistle Express London Luton offers 152 accommodations with a safe and a hairdryer. 40-inch Smart televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Uncovered parking on site (GBP 10 per day)
  • Limited on-site parking (max 10 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (89 centimetre wide door)
  • Smooth flooring in public areas
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (102 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
For Sat Nav please enter postcode LU1 2PA.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: GBP 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. 

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Thistle Express Luton Hotel
Thistle Express Hotel
Thistle Express
Thistle Express London Luton Hotel
Thistle Express London Luton Luton
Thistle Express London Luton Hotel Luton

Frequently asked questions

What is the cancellation policy at Thistle Express London Luton?

Thistle Express London Luton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Thistle Express London Luton?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Thistle Express London Luton on 9 Mar 2025 start from NZ$134.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Thistle Express London Luton?

Yep, Thistle Express London Luton has an uncovered self car park for GBP 10.00 per day. Onsite parking is limited (max 10 spaces per unit).

Are there any beaches close to Thistle Express London Luton?

The closest beach to Thistle Express London Luton is The Beach (17.7 km).

Is there a free airport shuttle available at Thistle Express London Luton?

No, Thistle Express London Luton does not offer an airport shuttle service.

What time are check-in & check-out at Thistle Express London Luton?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Thistle Express London Luton?

No, only service animals are allowed.

Thistle Express London Luton Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 416 out of 1052 reviews
Rating 8 - Good. 317 out of 1052 reviews
Rating 6 - Okay. 164 out of 1052 reviews
Rating 4 - Poor. 69 out of 1052 reviews
Rating 2 - Terrible. 86 out of 1052 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Derek

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms.
This is a good hotel in a bit of a poor location. Rooms are clean and comfortable, the breakfast is nice and the staff welcoming.
Stayed 2 nights in Nov 2024

6/10 Okay

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Hotel in great position in downtown Luton - handy for travel links to rail and bus station. Unfortunately for a hotel that many use to travel to airport there was no hot water in the early morning (4am) when many people were leaving for flights. And it took nearly two hours and several,reminderd to deliver the safety mat so it was possible to take a shower.
Stayed 1 night in Nov 2024

6/10 Okay

Brian

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

mr

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value with good breakfast included
Excellent value with good breakfast included. Convenient for the station making it an ideal base for our visit to London.
Stayed 1 night in Nov 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is convenient for central Luton, a short walk from the central station. Room is OK, but was cold when I arrived. Warmed up when I put the radiator on. The room has an ironing board and iron, but only one pillow and no extra blanket.
Stayed 1 night in Nov 2024

6/10 Okay

Emma

Stayed 1 night in Oct 2024

4/10 Poor

Maulikbharthi

Travelled with family
Disliked: Staff & service, property conditions & facilities
Cramped room, there was baby cot in the room which we didn't request. There was not even space to move around in the room. Parking was 10 pounds extra. There was good breakfast though.
Stayed 1 night in Nov 2024

6/10 Okay

Paul

Travelled with group
Disliked: Staff & service
The room was clean and comfortable though bathroom a bit cramped. On returning late in the evening there were a couple of "ladies" hanging around the entrance obviously touting for business. The breakfast area is not very inviting and the hot food was just warm. Also there was no milk for the coffee machine and no cups available anyway.
Stayed 1 night in Nov 2024

10/10 Excellent

Özlem

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Dale

Liked: Cleanliness, room comfort
Disliked: Staff & service
No Frills
Rooms were very nice, hotel is a bit dated, breakfast is terrible
Stayed 1 night in Nov 2024

10/10 Excellent

Tyrus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never disappointed
I often stay here when I have an early flight from Luton. The hotel is attached to a shopping mall and is a 5 minute walk from the station. It's very convenient. Single rooms are a little small but the staff are excellent and the breakfast is very good for the price. The area is grim and there are some people staying at the hotel who are obviously being housed by the local council as emergency housing. But other than that it's an excellent hotel. I've stayed here many times
Stayed 1 night in Nov 2024

8/10 Good

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great nights sleep, very comfy bed. Lovely staff and adequate breakfast for the price. Just the area that lets it down. Not very easy to find your way in, and the streets are poorly lit, meaning it doesn’t feel very safe at night or when it’s darker.
Stayed 1 night in Nov 2024

10/10 Excellent

Courtney

Liked: Staff & service, amenities, property conditions & facilities
This was an EXCELLENT stay at unbelievable value. The hotel markets itself as a budget option so I was not expecting perfection but it has certainly got to be one of the best budget stays I've ever had. My room was enormous with a comfortable king-size bed. Free tea/coffee/hot choc, very helpful and reaposive staff, great shower, massive TV, and great location for my onward journey. I have no complaints really other than I checked in late at night which in that area can be a bit daunting but that's also beyond the hotel's control. I'd absolutely come back if I travel via Luton Airport again. Thank you!
Stayed 1 night in Nov 2024

4/10 Poor

Craig

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Staff very unhelpful, breakfasts were cold. Would not recommend
Stayed 4 nights in Nov 2024

8/10 Good

Kathleen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my cosy room and the hotel was really nice, but there was fighting and antisocial behaviour outside most of the night which disturbed my sleep and I didn’t leave my room as felt unsafe outside. Only downside in the room was the pillow, only one thin pillow given and no spare. Lovely products in the bathroom
Stayed 1 night in Nov 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
My stay was good. There are challenges with persons smoking drugs outside the hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Holly

Stayed 1 night in Nov 2024

8/10 Good

Aiden

Liked: Cleanliness
Stayed 1 night in Nov 2024

6/10 Okay

Samantha

Stayed 1 night in Nov 2024

6/10 Okay

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 503 was a decent room but bathroom very small and very unpleasant odour of sewage/drains throughout the stay. We came back to the hotel on foot around midnight and it was obvious that some women outside the main hotel entrance were openly making themselves "available for hire". A bit disturbing and unsettling. The noise outside throughout the night made sleep difficult with groups of males and females congregating in the main public car park and screaming and shouting aggressively. I appreciate the hotel are not responsible for external disturbances but it is relevant to my review. The included buffet breakfast was very underwhelming. Limited range of very cold and unappetising English "hot" breakfast was available and very little bread other than budget sliced white or brown. No milk or cups available at the coffee stations which didn't matter anyway as no hot drinks available other than expresso. We had recently stayed at Thistle Heathrow which was much better all round. You should do much better Thistle Luton.
Stayed 1 night in Nov 2024

6/10 Okay

Samantha

Disliked: Cleanliness, staff & service, property conditions & facilities
Ok for what it is.
This stay was not very good. I have stayed here 3 times previously over the last month but this time I wasn’t happy. My room was freezing, you could see the table in the room hadn’t been cleaned properly and I was woken unnecessarily twice in the morning by housekeeping!
Stayed 1 night in Nov 2024

8/10 Good

Shahine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

catalina

Liked: Cleanliness, staff & service
Perfect for night before your flight
Stayed 1 night in Oct 2024