6/10 Okay
Verified traveller
16 Sept 2024
Disliked: Staff & service, property conditions & facilities
Guests are told to contact the property for check in instructions. I would expect the owners to contact the guest, but I emailed for instructions and got no response. I called twice on the day of arrival only to get an answer machine saying don't bother leaving a message because we don't bother picking them up! I did leave two messages and emailed again and eventually got a response which was to knock on the door! The entrance to the car park is narrow, not helped by foliage needing a trim. The owner was a friendly chap and showed us to Rosie and the wet room. It was tiny and the owner stated, 'everything gets wet so you might like to move your towels and toilet roll' which was all very well but there were no hooks or a shelf to move them to, and it was so tiny that the one shelf over the basin prevented you leaning over to clean your teeth. Additionally the floor was wet when we got there, although it had dried by morning. It was clean as was Rosie and we had a comfortable stay. On the property"s website it says the continental breakfast is delivered to the wagon. No, it is in a shop/kitchenette. There are hot croissants but you cook your own toast and make your own drinks. Unfortunately the bin was full from the day before, and there was a very dirty cloth in a dirty bowl and the cupboard doors looked like they had never been cleaned. I was relieved to see there was a dishwasher. Sadly, it all felt like it was a bit too much effort for the owners.
Verified traveller
Stayed 1 night in Sep 2024