Sanctuary Lodge, A Belmond Hotel, Machu Picchu

5.0 star property
Luxury hotel with 2 restaurants and free breakfast
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Sanctuary Lodge, A Belmond Hotel, Machu Picchu

Exterior
Front of property
Suite, 1 Bedroom
Buffet
Free toiletries, hair dryer, dressing gowns, slippers

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
The price is NZ$3,527
includes taxes & fees
19 Nov - 20 Nov

Explore the area

Map
Carretera Hiram Bingham Km 7.5, Machu Picchu, Cusco
  • Historic Sanctuary of Machu Picchu
    1 min walk
  • Temple of the Sun
    4 min walk
  • Central Plaza
    5 min walk

Room options

Suite, 1 Bedroom

Highlights

Garden
Separate sitting area
Air conditioning
Free minibar items
LCD TV
Clothes dryer
Hypo-allergenic bedding
Blackout curtains
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, Patio

Highlights

Garden
Balcony or patio
Air conditioning
Free minibar items
LCD TV
Clothes dryer
Hypo-allergenic bedding
Blackout curtains
  • 21.0 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Deluxe Room, Terrace

Highlights

Balcony or patio
Garden
Air conditioning
Free minibar items
LCD TV
Clothes dryer
Hypo-allergenic bedding
Blackout curtains
  • 21 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

Standard Room (King)

Highlights

Garden
Air conditioning
Free minibar items
LCD TV
Clothes dryer
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room (King Patio)

Highlights

Garden
Air conditioning
Free minibar items
LCD TV
Clothes dryer
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room

Highlights

Garden
Air conditioning
Free minibar items
LCD TV
Clothes dryer
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Machu Picchu

A luxury stay in Machu Picchu awaits you at Sanctuary Lodge, A Belmond Hotel, Machu Picchu, a recipient of the prestigious Conde Nast Gold List award in 2012. Within steps you'll find Historic Sanctuary of Machu Picchu and Temple of the Sun within a short 5-minute stroll. Highlights at this boutique hotel include dryers, free WiFi and free high-speed Internet. .The buffet restaurant, Tinkuy, serves international cuisine and is open for lunch. Tampu Bar is the hotel's own cocktail bar, serving drinks along with lunch and dinner. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a snack bar/deli. Free buffet breakfast is available daily between 6:00 AM and 9:00 AM. .With a stay at this 5-property class Machu Picchu hotel, you'll be 3.9 km (2.4 mi) from Aguas Calientes Hot Springs.

What's nearby

  • Temple of the Sun - 4 min walk
  • Temple of the Condor - 5 min walk
  • Inca Trail - 1 min drive
  • Huayna Picchu - 1 min drive
  • Intipunku - 1 min drive

Getting around

  • Machu Picchu Station - 1 min drive

Restaurants

  • Toto's House Restaurante
  • Full House Peruvian Cuisine
  • Restaurant Fortaleza
  • Munaycha
  • Mapacho Craft Beer Restaurant

About this property

Sanctuary Lodge, A Belmond Hotel, Machu Picchu

Luxury hotel with 2 restaurants and free breakfast
There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A terrace, tour/ticket assistance, and a garden are also featured at the luxury Sanctuary Lodge, A Belmond Hotel, Machu Picchu.

This 5-star Machu Picchu hotel is smoke free.

  • 1 building
  • 31 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Built in 1999
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Bellhop
  • No smoking on site
  • Bar or lounge
Sanctuary Lodge, A Belmond Hotel, Machu Picchu offers 31 accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Beds feature down duvets. 43-inch LCD televisions come with satellite channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

This Machu Picchu hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include desks, safes and telephones. Additionally, rooms feature free minibar items and minibars. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Sanctuary Lodge, A Belmond Hotel, Machu Picchu is listed in the 2012 Condé Nast Traveller Gold List of the world's best places to stay.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • 2 restaurants
  • A bar/lounge
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Tampu
  • Tampu Bar
  • Tinkuy

Family friendly

  • DVD player
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Terrace
  • Vegetable garden

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • No lift
  • Visual alarms in hallways

More

  • 1 building
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1999
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LCD TV with satellite channels
  • DVD player
  • IPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Free stocked minibar
  • Meal delivery service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Dryer
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property is only accessible by a public bus service departing from Aguas Calientes between 5:30 AM and 3:30 PM, and tickets must be purchased in advance.
All guests, including children, are required to present a valid government-issued ID card at check-in. A birth certificate is also required at check-in for children under age 18. Additional documentation establishing permission to accompany is also required for adults checking in with children under age 18 when parents are not present.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sanctuary Lodge, A Belmond Hotel, Machu Picchu

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 395.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 395.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and a security system in all accommodation.

Property Registration Number 20424044203

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Lodge Machu Picchu
Machu Picchu Lodge
Machu Picchu Lodge Sanctuary
Machu Picchu Sanctuary
Machu Picchu Sanctuary Lodge
Sanctuary Lodge
Sanctuary Lodge Machu Picchu
Sanctuary Machu Picchu
Sanctuary Machu Picchu Lodge
Machu Picchu Sanctuary Hotel
Belmond Sanctuary Lodge Machu Picchu
Belmond Sanctuary Lodge
Belmond Sanctuary Machu Picchu
Belmond Sanctuary
Belmond Sanctuary Lodge
Sanctuary Lodge, A Belmond Hotel, Machu Picchu Hotel
Sanctuary Lodge, A Belmond Hotel, Machu Picchu Machu Picchu

Frequently asked questions

What is the cancellation policy at Sanctuary Lodge, A Belmond Hotel, Machu Picchu?

Sanctuary Lodge, A Belmond Hotel, Machu Picchu offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sanctuary Lodge, A Belmond Hotel, Machu Picchu?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Sanctuary Lodge, A Belmond Hotel, Machu Picchu on 19 Nov 2024 start from NZ$3,526.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sanctuary Lodge, A Belmond Hotel, Machu Picchu serve breakfast?

Yeah, complimentary buffet brekkie is served daily from 6:00 AM to 9:00 AM.

Is there a free airport shuttle available at Sanctuary Lodge, A Belmond Hotel, Machu Picchu?

No, Sanctuary Lodge, A Belmond Hotel, Machu Picchu does not offer an airport shuttle service.

Is there a bar or restaurant at Sanctuary Lodge, A Belmond Hotel, Machu Picchu?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sanctuary Lodge, A Belmond Hotel, Machu Picchu?

Check-in begins at 1:00 PM. Check-out time is 11 AM.

Are pets allowed at Sanctuary Lodge, A Belmond Hotel, Machu Picchu?

No, pets and service animals are not allowed.

Sanctuary Lodge, A Belmond Hotel, Machu Picchu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 242 out of 338 reviews" "
Rating 8 - Good. 60 out of 338 reviews" "
Rating 6 - Okay. 16 out of 338 reviews" "
Rating 4 - Poor. 14 out of 338 reviews" "
Rating 2 - Terrible. 6 out of 338 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

CEN QIN

Stayed 2 nights in Jul 2024

10/10 Excellent

Pam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff + spot made for an amazing time!
Our stay at Sanctuary was perfect. I planned our Peru trip as a DIYer. I like choosing where I am and for what length of time, and where I splurge and where I save. To say that our stay at Sanctuary was excellent value sounds hard to believe, but it's the thought that keeps coming to mind. The property itself is beautiful, well-appointed, suited gorgeously to its site... the common spaces, the restaurant, the grounds are all excellent and very welcoming. The access to Machu Picchu is unparalleled. Staying at Sanctuary made our 6:00am circuit easy and gave us a base after a full morning before we re-entered the site for the afternoon. What really stands out though is the people. Alex, a member of the concierge team, was the first person that I spoke to on property. For a month he would check in as we discussed the various Machu Picchu circuits, whether and when a guide would be helpful, the timing of our Vistadome trains, bus tickets from Aguas Calientes, etc. Seeing Machu Picchu was the dream and having Alex as our wing-man gave us complete peace of mind that it would come together perfectly. The fact that he was waiting to greet us when our bus pulled in, and was the last person to see us off when we departed meant so much. He oversaw every detail of our stay and went way above and beyond to make it a lifetime memory. We are so grateful for his attention, skill and heart. Also of special note are Karen (concierge), Freddy (bartender extraordinaire), John + Diego (transfers).
Stayed 1 night in Jul 2024

10/10 Excellent

Anka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location! This property is right next to the entrance to Machu Picchu which was wonderful for a 6am entrance time and we were the first ones climbing Huayna Picchu Mountain which was magnificent! But it's not just the location. This luxury hotel has a wonderful staff and in particular, the bar staff were so much fun showing us how to make local drinks and doing some taste testing. Loved it all!
Stayed 1 night in Jul 2024

10/10 Excellent

Jeff

Stayed 1 night in Jun 2024

10/10 Excellent

Anat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but extremely expensive
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and convenient.
Great place to splurge for a night. We ended up having an "all inclusive" experience. (Food and drink.) Which helped make it feel more "worth it". At the end of the day it is a lot of money for one night, and I bet you could do pretty well in Aguas Calientes for a fraction of the cost and the only real difference is you've gotta take a 20 min bus ride up to Machu Picchu. All that said, the hotel is nice, the staff were wonderful and it was comfortable and clean. It's really up to the individual as to whether or not it's "worth it."
Stayed 1 night in Jun 2024

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the splurge!
Words cannot express how lovely the people are at this hotel! Yes, it’s in a small spot, but it is in the ideal location for once in a lifetime trip. From check in to check out these people are top-notch!
Stayed 1 night in Jun 2024

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
Amazing hotel with an unbeatable location. The service was brilliant with Sebastian and John being so welcoming on arrival at the train station and helpful on departure including assisting me with gifts from the market. I was unexpectedly provided with free champagne and chocolates as a welcome gift. The room was fantastic with a very comfortable bed. The breakfast experience on the terrace with the sound of the waterfalls and a clear view of Machu Picchu was a once in a lifetime experience.
Stayed 1 night in Jun 2024

10/10 Excellent

Holly

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Shyam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent a night here after the 4 Day Inka trail to give ourselves the opportunity to return to MP in the afternoon for sunset and again early next morning for sunrise. The room was excellent but the food and service were impeccable. Worth every penny especially with full boarding included. We enjoyed being pampered for a day at the end of the long hike.
Stayed 1 night in May 2024

10/10 Excellent

Samantha

Stayed 1 night in Apr 2024

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
So helpful with wverything
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Nelson

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
An amazing place with amazing people. If you are going to Machu Picchu you must stay here. Location. Location. Location.
Stayed 1 night in Jan 2024

4/10 Poor

Sergei

Stayed 1 night in Jan 2024

2/10 Terrible

Valentina

Stayed 1 night in Dec 2023

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a marvelous place to be pampered while visiting Machu Picchu. They offer a dawn tour which allows you to visit the site with very few other tourists.
Stayed 1 night in Dec 2023

10/10 Excellent

Macy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Once in a lifetime experience!
Hands down the best way to do Machu Picchu. From John and Alex helping coordinate pickup and transportation to the lodge, to Orlando’s warm welcome at check-in, to Victor’s excellent service at the bar and restaurant, everyone at Sanctuary Lodge went above and beyond to provide unparalleled service. The views, property grounds, food and drinks, service and accommodations are all 5 stars. Access to the Bellond lounge at Aguas Caliente train station was also very useful after Machu Picchu trek and checking out. Overall it was worth every penny and a memorable experience to stay at Sanctuary Lodge!
Stayed 1 night in Nov 2023

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely wonderful stay
The Belmond Sanctuary Lodge at Machu Picchu was a superb and extraordinary hotel. The location near the entrance to the citadel makes this hotel so unique. The staff were extremely attentive and accommodating. They addressed us by our names and their kind and sincere interaction s with us made us feel like a part of the family.
Stayed 3 nights in Sep 2023

10/10 Excellent

Elena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning property, with views of huayna picchu, right on the door step of machu picchu. Amazing food and 5* facilities. A must stay place when visting machu picchu.
Stayed 1 night in Sep 2023

10/10 Excellent

Graham

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

JEAN

Stayed 1 night in Apr 2023

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sanctuary Lodge is absolutely beautiful. The staff is exceptional and the food is delicious. With Machu Picchu outside the front doors there is no better place to stay.
Stayed 1 night in Dec 2022

10/10 Excellent

Isuta

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location location location. Small but super clean, wonderful service, very delicious meals