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Crowne Plaza Madrid Airport by IHG

4.0 star property
Hotel in Madrid with 24-hour fitness centre and 24-hour front desk

Photo gallery for Crowne Plaza Madrid Airport by IHG

Exterior
Bar (on property)
1 bedroom, premium bedding, minibar, in-room safe
Living area
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Room service
  • Laundry
  • Housekeeping
The current price is NZ$191
includes taxes & fees
20 Apr - 21 Apr

Explore the area

Map
Calle de Lola Flores, 1, Access By Avenida de Aragon, 402, Madrid, Madrid, 28022
  • Riyadh Air Metropolitano
    ‪7 min drive‬
  • IFEMA
    ‪7 min drive‬
  • Plenilunio Shopping Mall
    ‪8 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪12 min drive‬

Room options

View all photos for Family Room, 2 Double Beds

1 bedroom, premium bedding, minibar, in-room safe

Family Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Premium bedding
Hairdryer
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Premium bedding
  • 35 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Premium bedding
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Accessible Bathtub

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Premium bedding
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Premium bedding
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

1 bedroom, premium bedding, minibar, in-room safe

Premium Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Premium bedding
  • 30 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room, 2 Single Beds

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed (Runway View)

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed (Runway View)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Premium bedding
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Madrid

At Crowne Plaza Madrid Airport by IHG, you'll be 8.4 km (5.2 mi) from IFEMA and 14 km (8.7 mi) from WiZink Center. Highlights at this hotel include a restaurant, a 24-hour gym and a conference centre. .The restaurant, Prema Restaurant, serves Mediterranean cuisine and is open for breakfast, lunch and dinner. 3692 square feet (343 square metres) of event facilities include 7 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, concierge services and a 24-hour front desk. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also self parking, along with the convenience of airport drop-off service. .Attractions within a 15-minute drive of this 4-property class San Blas-Canillejas hotel include El Retiro Park and Bernabéu Stadium.

What's nearby

  • Aquopolis - 6 min drive - 3.2 km
  • Riyadh Air Metropolitano - 7 min drive - 7.1 km
  • IFEMA - 7 min drive - 8.5 km
  • Plenilunio Shopping Mall - 8 min drive - 5.7 km
  • Real Madrid City - 12 min drive - 11.7 km

Getting around

  • San Fernando Henares Station - 4 min drive
  • San Fernando Station - 6 min drive
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 12 min drive

Restaurants

  • ‪Las Moreras - ‬19 min walk
  • ‪Cafetería Hotel Auditorium - ‬19 min walk
  • ‪Burger King - ‬5 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪McDonald's - ‬5 min drive

About this property

Crowne Plaza Madrid Airport by IHG

Hotel in Madrid with 24-hour fitness centre and 24-hour front desk
There's a restaurant on site. Public spaces have free WiFi. Event space at this hotel measures 3692 square feet (343 square metres) and includes a conference centre. A shuttle from the hotel to the airport (available on request) is available for a fee. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Madrid Airport by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 125 guestrooms or units
  • 3 levels
  • 3692 sq ft of conference space
  • 343 sq. m of conference space
  • Built in 2010
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Dining venue
Crowne Plaza Madrid Airport by IHG offers 125 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include slippers, bidets, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, French, Spanish

Similar properties

Exterior

Madrid Marriott Auditorium Hotel & Conference Center

  • Pool
  • Free airport shuttle
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 1,383 reviews
The price is NZ$211
includes taxes & fees
11 Apr - 12 Apr
Madrid Marriott Auditorium Hotel & Conference Center

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free offsite parking within 0 metres
  • Airport drop-off shuttle (surcharge) from 6:00 AM to 10:00 AM at scheduled times and on request
  • Secured, covered parking on site (EUR 18 per day)
  • Secured, covered extended parking on site (EUR 64 per week)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 20 for adults and EUR 13 for children
  • A restaurant

Restaurants on site

  • Prema Restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 7 meeting rooms
  • Conference centre (3,692 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (79 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (89 centimetre wide)
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 20
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 13 for children
  • Airport shuttle fee: EUR 5.00 per person
  • Airport shuttle fee per child: EUR 5.00 (up to 18 years old)
  • Covered self-parking fee: EUR 18 per day
  • Covered extended parking fee: EUR 64 per week
  • Early check-in fee: EUR 20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Eurocard and cash.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Madrid Airport
Crowne Plaza Madrid Airport
Madrid Airport Crowne Plaza
Crowne Plaza Madrid Airport Hotel Madrid
Crowne Plaza Madrid Airport Hotel
Crowne Plaza Madrid Hotel

Frequently asked questions

What is the cancellation policy at Crowne Plaza Madrid Airport by IHG?

Crowne Plaza Madrid Airport by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Madrid Airport by IHG?

As of 31 Mar 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Madrid Airport by IHG on 20 Apr 2025 start from NZ$191.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Madrid Airport by IHG?

Yep, Crowne Plaza Madrid Airport by IHG has a secured covered self car park for EUR 18 per day. Secured covered extended parking costs EUR 64 per week. Onsite parking is limited.

Does Crowne Plaza Madrid Airport by IHG serve breakfast?

Sure does, buffet breakfast is offered on weekdays between 7:00 AM and 10:00 AM and weekends from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Crowne Plaza Madrid Airport by IHG?

No, but there's a shuttle from the hotel to the airport that runs from 6:00 AM - 10:00 AM on request for a fee.

Is there a bar or restaurant at Crowne Plaza Madrid Airport by IHG?

Yep, you can grab a meal at Crowne Plaza Madrid Airport by IHG's onsite restaurant.

What time are check-in & check-out at Crowne Plaza Madrid Airport by IHG?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Crowne Plaza Madrid Airport by IHG?

No, only service animals are allowed.

Crowne Plaza Madrid Airport by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 750 out of 1154 reviews
Rating 8 - Good. 273 out of 1154 reviews
Rating 6 - Okay. 73 out of 1154 reviews
Rating 4 - Poor. 32 out of 1154 reviews
Rating 2 - Terrible. 26 out of 1154 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

CESAR

Stayed 2 nights in Dec 2024

10/10 Excellent

Ayman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Very good hotel
Stayed 3 nights in Dec 2024

10/10 Excellent

Elisabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent facilities, the personnel was extremely kind and helpful
Stayed 1 night in Dec 2024

4/10 Poor

Mark

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
The hotel itself is fine, and the restaurant was surprisingly good with super friendly staff. The hotel is no where near the airport and they have very limited shuttles that you will get charged to use. The cab cost 20 euros. The WiFi was almost non existent in my room. The room was clean but dated. Breakfast was an additional fee andThey also charge for the coffee in the lobby which is crazy to me The area around the hotel is basically full of vacant run down buildings, definitely nowhere to go eat or anything nearby
Stayed 1 night in Dec 2024

10/10 Excellent

Camelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Airport
Excellent accommodations/location for early morning flight. Close to airport and the shuttle was a bonus.
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Comfortable. clean and Convenient to the Airport.
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome-Close to Airport and Transportation
Stayed 2 nights in Sep 2024

10/10 Excellent

Cecilia

Stayed 4 nights in Dec 2024

10/10 Excellent

Anthony

Stayed 1 night in Nov 2024

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Mansi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is good in all aspects - rooms, service, courteous staff etc but it is location is not very commute friendly without a car. There is a bus stop about 5-7 mins walk from the hotel. There are absolutely no grocery stores / convenience stores / eatery around the property. You’d need a taxi / car to explore the area around.
Stayed 1 night in Dec 2024

10/10 Excellent

April, Buhl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crown Plaza was excellent!
Stayed 2 nights in Dec 2024

10/10 Excellent

Let

Liked: Cleanliness, amenities, property conditions & facilities
Very nice property and breakfast. Very close to airport.
Stayed 1 night in Nov 2024

10/10 Excellent

Maricruz

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at this location one day before we had to fly back to the US. We were pleasantly surprised with the appearance of the hotel and the service. I would highly recommend.
Stayed 1 night in Nov 2024

6/10 Okay

David

Stayed 1 night in Nov 2024

10/10 Excellent

EricknWendy

Liked: Cleanliness, property conditions & facilities
Most of the staff were cordial aor were plain ride and very prejudice for not being Spaniard.
Stayed 12 nights in Nov 2024

10/10 Excellent

Nathan

Stayed 1 night in Nov 2024

8/10 Good

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to be close to the airport. Staff was very attentive and helpful
Stayed 1 night in Nov 2024

8/10 Good

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice 2-day stay
Isabel, the night receptionist was very friendly and extremely helpful, on the other hand, the receptionists that were there during the day, not so much. They seemed to be bothered when I approached them with a question. As far as comfort, it was all good except for the pillows; too hard to my liking.
Stayed 2 nights in Nov 2024

10/10 Excellent

diana

Liked: Cleanliness, staff & service, property conditions & facilities
Fine to stay 15 minutes away from the airport for last minute fly change
Stayed 1 night in Nov 2024

8/10 Good

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Francisco

Stayed 2 nights in Oct 2024

4/10 Poor

Schahrzad

Travelled with family
I am disappointed at Expedia for recommending and listing this hotel. A very old building with a bad smell, many mosquitos and an unsafe elevator which dropped three floors to -B2 level while I was inside it. The staff were friendly and the breakfast was good. Unfortunately I would have to rate this hotel as unsafe and unreliable.
Stayed 1 night in Nov 2024