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Hostal Veracruz

2.0 star property
Hostal in Madrid, steps from Puerta del Sol

Photo gallery for Hostal Veracruz

Triple Room
Interior
Exterior
View from property
Select Comfort beds, in-room safe, desk, blackout curtains

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi
The current price is NZ$157
includes taxes & fees
30 Apr - 1 May

Explore the area

Map
Calle Victoria, 1, Madrid, Madrid, 28012
  • Puerta del Sol
    ‪1 min walk‬
  • Gran Via
    ‪7 min walk‬
  • Plaza Mayor
    ‪8 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪27 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

Highlights

Balcony or patio
Air conditioning
Heating
TV
Renovated in 2020
Blackout curtains
Egyptian cotton bed sheets
Select Comfort bed
  • 12 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Balcony or patio
Air conditioning
Heating
TV
Renovated in 2020
Blackout curtains
Egyptian cotton bed sheets
Select Comfort bed
  • 15 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Single Room

Single Room

Single Room

Highlights

Balcony or patio
Air conditioning
Heating
TV
Renovated in 2020
Blackout curtains
Egyptian cotton bed sheets
Select Comfort bed
  • 9 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

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About the area

Madrid

Hostal Veracruz places you in the centre of Madrid, steps from Puerta del Sol and within a short 5-minute stroll of Plaza de Santa Ana. Highlights at this hostal include in-room free WiFi and balconies. .This smoke-free hostal offers free WiFi in public areas, concierge services and express check-in. Other amenities include express check-out, multilingual staff and luggage storage. .Attractions within a 10-minute walk of this Madrid Centro hostal include Gran Via and Plaza Mayor.

What's nearby

  • Puerta del Sol - 1 min walk - 0.1 km
  • Gran Via - 7 min walk - 0.6 km
  • Plaza Mayor - 8 min walk - 0.7 km
  • Prado Museum - 13 min walk - 1.1 km
  • Royal Palace of Madrid - 13 min walk - 1.1 km

Getting around

  • Sol Station - 2 min walk
  • Madrid Recoletos Station - 17 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 27 min drive

Restaurants

  • ‪Museo del Jamón - ‬1 min walk
  • ‪La Carmela - ‬1 min walk
  • ‪Lhardy - ‬1 min walk
  • ‪Cafe & Tapas - ‬1 min walk
  • ‪La Catedral - ‬1 min walk

About this property

Hostal Veracruz

Hostal in Madrid, steps from Puerta del Sol
As a guest of Hostal Veracruz, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. Hostal Veracruz also features concierge services, express check-in, and express check-out. A complete renovation of Hostal Veracruz was completed in January 2020.

This Madrid hostal is smoke free.

  • 1 building
  • 22 guestrooms or units
  • Built in 1860
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
Hostal Veracruz offers 22 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and a hairdryer. Rooms open to balconies or patios. Beds feature Select Comfort mattresses. Guests can surf the web using complimentary wireless Internet access. Bathrooms include baths or showers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Cots/infant beds (surcharge) are also available.

Languages

English, French, Spanish

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  • Housekeeping
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Cot (surcharge)

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 22-inch TV

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 9 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per day.
  • Cots (infant beds) are available for EUR 15.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 15.0 per night
  • Rollaway bed fee: EUR 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and Eurocard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hostal Veracruz
Hostal Veracruz II
Hostal Veracruz II Hostel
Hostal Veracruz II Hostel Madrid
Hostal Veracruz II Madrid
Veracruz Hostal
Veracruz II
Veracruz Puerta Sol Hostal Madrid
Veracruz Puerta Sol Hostal
Veracruz Puerta Sol Madrid
Veracruz Puerta Sol
Hostal Veracruz Hostal
Hostal Veracruz Madrid
Hostal Veracruz Hostal Madrid

Frequently asked questions

What is the cancellation policy at Hostal Veracruz?

Hostal Veracruz offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hostal Veracruz?

As of 26 Apr 2025, prices found for a 1-night stay for 2 adults at Hostal Veracruz on 30 Apr 2025 start from NZ$157.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Hostal Veracruz?

No, Hostal Veracruz does not offer an airport shuttle service.

What time are check-in & check-out at Hostal Veracruz?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Hostal Veracruz?

No, pets are not allowed.

Hostal Veracruz Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 178 out of 463 reviews
Rating 8 - Good. 190 out of 463 reviews
Rating 6 - Okay. 63 out of 463 reviews
Rating 4 - Poor. 21 out of 463 reviews
Rating 2 - Terrible. 11 out of 463 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maya

Stayed 1 night in Jan 2025

8/10 Good

Amneris

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small rooms with a lot of value

Great location! Right off Sol Plaza, so I could see the Christmas tree going up from the balcony. The room was small, but clean and was bright. Bathroom sink was tiny and hard to use. Toilet was fine for me, but I could see someone else bigger having issues. Shower was good. At night you can hear partiers until 5am, which is probably true for anywhere with bars nearby, but it's not too loud. I wore ear plugs to drown out any remaining noise with the windows shut. Overall, great value for the price and views.
Stayed 3 nights in Nov 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty much what I expected for a 2 star hotel. A bed, a bath and a place to store my stuff. It was very clean, the staff were friendly and it was secure. Good place for the price.
Stayed 5 nights in Oct 2024

8/10 Good

Nadir, Lokeren

Stayed 4 nights in Aug 2024

4/10 Poor

Aaron

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The room was extremely small, did not look like the pictures shown. The parking the hotel had a deal with was closed, and there was no help with a partial reimbursement. Our air conditioner was linking on our bed, they did fix this. The staff were nice, but the room was horrible. It was close to everything, but it was so loud at night we couldn’t sleep.
Stayed 3 nights in Oct 2024

4/10 Poor

William

Disliked: Property conditions & facilities
This is clearly a two-star "hostal," so understand what you are getting before staying there. It is one floor of rental rooms (3rd floor) in a very old building with two other different hostals on the 2nd and 4th floors and a common first floor entrance to all three. The room was very small and very low-end, the paint on the window frames was peeling, and the white towels were old and rough and brownish as if washed in rusty water with stains. We found no remote for either the TV or the AC, and the person at the desk left immediately after our late check in. There is no resemblance between what we got and the pictures of rooms on the actual Hostal Veracruz website. Having said that, the room and its relatively newish bathroom were clean, and I believe the room was safe. The location in Madrid Centro next to Puerta del Sol is excellent though somewhat noisy. Taxis cannot access the hostal directly so you have to walk a block with your luggage, which surprised us but is no big deal. We were charged almost $250 dollars for our one night, which is absurdly overpriced. For people on a budget willing to pay no more than maybe $125 and not looking for something remotely 4 or even 3 star it works, and again the location is excellent. There are probably other hostals in the neighborhood which are actually "nice." But it was not what we expected or led to believe based on the Veracruz website and we would never pay that price for a place like that and would not choose it again.
Stayed 1 night in Oct 2024

10/10 Excellent

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with great location, very nice view from the balcony. We had a great experience staying here.
Stayed 4 nights in Sep 2024

6/10 Okay

Dina

Disliked: Room comfort

Negative impact and reality shock

The hostal is overrated and overpriced. The room was so old with below average condition, however my booking was for a superb double room. To pay such an amount of 137 USD for one single night I think I should be accommodated in a hotel not a hostal. Hotel.com should provide and investigate more accurate information about the properties announced as the photo and the review refelect completely different image
Stayed 1 night in Oct 2024

10/10 Excellent

Lissette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this location, everything was clean and the receptionists were friendly!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Manuel

Stayed 2 nights in Jun 2024

8/10 Good

Leonie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located

Very friendly and helpful staff
Stayed 3 nights in Aug 2024

8/10 Good

Brooke

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hostel had a great location, close to major sites. Restaurants around every corner, close to supermarkets and no more than a 20 minute walk to El Retiro park, great statues and place to relax and row a boat! Staff was pleasant, and despite being in a fairly busy area, noise was minimal, beds were comfy and the hostel was clean.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent Hotel in a great area of Madrid

Great location right in the Sol area. Room was only small but was big enough for the 2 of us and was more of a base than somewhere i was going to spend a lot of time in. Reception staff were all great, very friendly and room was cleaned in the daytime when we were out.
Stayed 3 nights in Aug 2024

6/10 Okay

Maria

Liked: Cleanliness
The location was good.
Stayed 4 nights in Jun 2024

10/10 Excellent

Oralia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación, muy buena comunicación, trato amable
Stayed 5 nights in Jun 2024

8/10 Good

Alice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice small hostel with 2 min walk to Puerta del Sol. Rooms a bit small but a good value for money!
Stayed 2 nights in Jun 2024

10/10 Excellent

Carlos

Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Travelled with family

Good location

Location is good, 3 minutes walk to subway. No safe box is provided. We stayed there for 3 days. Towels were not changed. No handheld shower head is provided, only with rain shower head.
Stayed 3 nights in Jun 2024

10/10 Excellent

Akmaral

Liked: Cleanliness, amenities, property conditions & facilities
Близко к центру, к Пуэрта дел Sol, чисто, есть хороший душ и кондиционер
Stayed 1 night in Jun 2024

10/10 Excellent

Kelvin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect place for my long weekend in Madrid. Staff were friendly and helpful and the room was simply furnished, but practical and well equipped.
Stayed 3 nights in Jun 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
It was a great location but an extremely small room. It had balconies but one was not allowed to smoke there.
Stayed 2 nights in Jun 2024

6/10 Okay

Mariana

Liked: Cleanliness, staff & service

It was okay

The room was okay, very small but understandable European size but the pillows had stains and the towels were a bit dirty. Our room faced the street and the room was above a bar so we barely slept during our 2 night sleep. If you are coming for enjoying and need sleep this may not be the place.
Stayed 2 nights in Jun 2024

8/10 Good

Maria de los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint is the my need new towels, they were clean but looked dirty, guess because they are old and over used
Stayed 6 nights in May 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and multiple dining options.
Stayed 1 night in Apr 2024