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Novotel Cairns Oasis Resort

4.5 star property
Luxury hotel with fitness centre and 24-hour front desk

Photo gallery for Novotel Cairns Oasis Resort

Outdoor pool, pool umbrellas, pool loungers
Lobby
Outdoor pool, pool umbrellas, pool loungers
In-room safe, individually decorated, individually furnished
Balcony view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
The current price is NZ$272
includes taxes & fees
14 Apr - 15 Apr

Explore the area

Map
122 Lake St, Cairns, QLD, 4870
  • Cairns Esplanade
    ‪4 min walk‬
  • Cairns Night Markets
    ‪6 min walk‬
  • Cairns Central Shopping Centre
    ‪8 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Pool View

In-room safe, individually decorated, individually furnished

Standard Double Room, 2 Double Beds, Pool View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 26.5 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool View

In-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed, Pool View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

In-room safe, individually decorated, individually furnished

Standard Double Room, 2 Double Beds

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Pool View

Shower, eco-friendly toiletries, hair dryer, towels

Deluxe Room, 1 King Bed, Pool View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Pool View

Deluxe Double Room, 2 Double Beds, Pool View

Deluxe Double Room, 2 Double Beds, Pool View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

In-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

In-room safe, individually decorated, individually furnished

Deluxe Double Room, 2 Double Beds

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the area

Cairns

A luxury stay in the heart of Cairns awaits you at Novotel Cairns Oasis Resort. Within just a 10-minute stroll, you'll find Cairns Esplanade and Cairns Night Markets. Highlights at this family-friendly hotel include in-room free WiFi, balconies and LCD TVs. .The restaurant, Moku, is open for breakfast and dinner. Moku Bar + Grill is the hotel's own bar, serving drinks along with brunch and lunch. Enjoy the outdoor swimming pool, gym, kids' swimming pool and pool loungers. 1938 square feet (180 square metres) of event facilities include 7 meeting rooms and a conference centre, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also self parking, along with the convenience of car rentals on site. .Sights within a 20-minute walk of this 4.5-property class Cairns Central Business District hotel include Cairns Central Shopping Centre and Cairns Convention Centre.

What's nearby

  • Cairns Esplanade - 4 min walk - 0.4 km
  • Cairns Night Markets - 6 min walk - 0.6 km
  • Cairns Central Shopping Centre - 8 min walk - 0.7 km
  • Cairns Marlin Marina - 14 min walk - 1.2 km
  • Cairns Convention Centre - 15 min walk - 1.3 km

Getting around

  • Cairns Station - 14 min walk
  • Cairns, QLD (CNS-Cairns Intl.) - 12 min drive

Restaurants

  • ‪Crepe - ‬5 min walk
  • ‪La Pizza Trattoria - ‬5 min walk
  • ‪Dundee’s at the Cairns Aquarium - ‬2 min walk
  • ‪Imm Thai Cafe - ‬6 min walk
  • ‪Atrium - ‬3 min walk

About this property

Novotel Cairns Oasis Resort

Luxury hotel with fitness centre and 24-hour front desk
Novotel Cairns Oasis Resort offers its guests a kids' pool, an outdoor pool, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 7 meeting rooms. Event space at this hotel measures 1938 square feet (180 square metres) and includes a conference centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Novotel Cairns Oasis Resort. Parking is available for a fee.

This 4.5-star Cairns hotel is smoke free.

  • 314 guestrooms or units
  • 6 levels
  • 4 buildings
  • 1938 sq ft of conference space
  • 180 sq. m of conference space
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Novotel Cairns Oasis Resort offers 314 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. 55-inch LCD televisions come with digital channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Cairns hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Microwaves, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Japanese

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  • Free WiFi
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (AUD 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: AUD 37 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Moku
  • Moku Bar + Grill
  • Moku Beach Club

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Scooter/moped rentals
  • TV in common areas

Family friendly

  • Children's pool
  • Fenced pool
  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (1,938 square foot of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 200
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 15 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 37 per person
  • Covered self-parking fee: AUD 12 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: AUD 200 (subject to availability)
  • In-room microwave fee: AUD 50 per stay
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • One child aged 15 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Cairns Novotel Oasis Resort
Cairns Novotel Resort
Cairns Oasis Novotel
Novotel Cairns
Novotel Cairns Oasis
Novotel Cairns Oasis Resort
Novotel Oasis
Novotel Oasis Resort
Novotel Oasis Resort Cairns
Oasis Cairns Resort
Accor Cairns Oasis Hotel
Novotel Cairns Oasis Hotel Cairns
Oasis Hotel Cairns
Oasis Cairns
Oasis Resort Cairns
Cairns Novotel
Novotel Cairns Oasis Cairns
Novotel Cairns Oasis Resort Hotel
Novotel Cairns Oasis Resort Cairns
Novotel Cairns Oasis Resort Hotel Cairns

Frequently asked questions

What is the cancellation policy at Novotel Cairns Oasis Resort?

Novotel Cairns Oasis Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Cairns Oasis Resort?

As of 6 Apr 2025, prices found for a 1-night stay for 2 adults at Novotel Cairns Oasis Resort on 14 Apr 2025 start from NZ$271.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Cairns Oasis Resort?

Yep, Novotel Cairns Oasis Resort has a covered self car park for AUD 12 per night.

Are there any beaches close to Novotel Cairns Oasis Resort?

The closest beach to Novotel Cairns Oasis Resort is Yorkeys Knob Beach (11.8 km).

Does Novotel Cairns Oasis Resort have a pool?

Yep, and guests love it! Novotel Cairns Oasis Resort has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What makes Novotel Cairns Oasis Resort a romantic place to stay?

Al fresco dining and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Novotel Cairns Oasis Resort.

Is Novotel Cairns Oasis Resort family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Novotel Cairns Oasis Resort is a hit with families.

Does Novotel Cairns Oasis Resort serve breakfast?

Yeah, buffet brekkie is served daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at Novotel Cairns Oasis Resort?

No, Novotel Cairns Oasis Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Novotel Cairns Oasis Resort?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Novotel Cairns Oasis Resort?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Novotel Cairns Oasis Resort?

No, only service animals are allowed.

Novotel Cairns Oasis Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 358 out of 642 reviews
Rating 8 - Good. 199 out of 642 reviews
Rating 6 - Okay. 57 out of 642 reviews
Rating 4 - Poor. 21 out of 642 reviews
Rating 2 - Terrible. 7 out of 642 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Simone

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Loved the pool.
Stayed 3 nights in Feb 2025

10/10 Excellent

jodi marie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our whole stay
Stayed 7 nights in Feb 2025

10/10 Excellent

janelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Jan 2025

8/10 Good

Brooke Naomi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay as it was clean, a convenient location and had a great pool.
Stayed 3 nights in Jan 2025

2/10 Terrible

Jeshenah

Travelled with family
Disliked: Cleanliness, staff & service
The workers are really rude and rooms were not clean
Stayed 2 nights in Jan 2025

8/10 Good

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience.
Stayed 5 nights in Jan 2025

6/10 Okay

Ryan

Disliked: Staff & service
Staff abit rude, abrupt and more concerned with us following rules than us enjoying our holiday, room spelt damp and balcony had no privacy considering this was a deluxe room it wasn’t good.
Stayed 7 nights in Dec 2024

10/10 Excellent

Georgia-Rose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was super friendly. When our pre-paid taxi didn't turn up, we were late for check in and the receptionist gave us an upgrade to a quiet room at the end of on the 5th floor. This proved to give amazing views of the flying foxes every dusk that flew from the mountains to a roost within a few metres walking distance of the hotel. Breakfast reception every morning was wonderful. The pool bar was fun and it was super safe to let my daughter wander around. The help, support, service and cleanliness was excellent it is very well located to the night market, marina and lagoon.
Stayed 7 nights in Dec 2024

10/10 Excellent

Smita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Dec 2024

6/10 Okay

Pranav, Redmond

Disliked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our week's stay at the property, the pool facilities & swim up bar were brilliant! We paid extra for the buffet breakfast each day & we couldn't recommend this enough! Having breakfast available each morning was brilliant! One less decision to think on, while on holiday & would be a great idea for anyone planning on doing any day trips to start with a delcious breaky with a huge range of options. All staff we encountered were so friendly & super helpful! The hotel is only 8mins from the airport (approx $29 trip by taxi each way). The Cairns aquarium is just down the road, the night markets around 5mins walk away. We found it super convenient & well located. Our room was nice & neat, the air con was great & the bed was quite comfy.
Stayed 7 nights in Dec 2024

10/10 Excellent

Tyson

Stayed 5 nights in Dec 2024

10/10 Excellent

jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a quiet, comfortable hotel with a friendly staff. It is beautifully landscaped and the beds are especially comfortable. Lots of places to relax around the pool area. I would stay here again without hesitation.
Stayed 1 night in Dec 2024

10/10 Excellent

Gunchool

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

kim

Stayed 1 night in Nov 2024

10/10 Excellent

Glenn, Boronia

Stayed 5 nights in Aug 2024

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, great location to see Cairns and surrounding sights. Staff were friendly and helpful.
Stayed 5 nights in Nov 2024

10/10 Excellent

Tim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool and dining options.
Stayed 6 nights in Nov 2024

4/10 Poor

Misty

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The food at the restaurant was atrocious. The pool was packed so full with No real room to move. I understand it is a busy time of year. But the downstairs bar was noisy and overcrowded. Overcharged our credit card in 2 transactions a total of $950. Was rectified but shouldn’t have happened.
Stayed 4 nights in Nov 2024

10/10 Excellent

Meng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great locations pool bar fully open which included reasonably priced meals clean with friendly staff
Stayed 5 nights in Nov 2024

6/10 Okay

Jennifer

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
Hotel itself was fine. The rooms and facilities were overall very clean and nice, with an easy walk to the Esplanade and Cairns Central Shopping Center. The food was also very good. However, I don’t know if it was because we went during the off season or what, but there was NEVER anyone when you needed them. No concierge, and front desk always had a queue a mile long and people just gave up and walked away. Checking in took a ridiculous amount of time. Calls to the front desk always went unanswered and we ended up having to just manage things ourselves, from calling a taxi to fixing a malfunctioning toilet, because we couldn’t ever reach anyone. Also, I asked for a birthday surprise cake for my son, which they brought 3 days too early and with a complimentary bottle of wine, which was nice, but seeing as it was for an 8 year old (which I informed them of) he probably would’ve been happier with a coke or juice. Also, I’m not sure what housekeeping did other than make the beds and straighten the towels. Nothing was cleaned, and after the second day we just took care of it ourselves and kept the “Do not Disturb” sign on the rest of our stay. Also, a big point of contention for us was that there wasn’t a shop in the hotel where we could just go buy soft drinks, snacks, coffee etc. It either had to be through room service or you had to go down to the bar/coffee shop and hope that someone was manning the desk. I could write more but I’m out of space. Do not recommend.
Stayed 4 nights in Nov 2024