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Hotel Cortezo

3.0 star property
Hotel with a rooftop terrace, a short walk to Puerta del Sol

Photo gallery for Hotel Cortezo

Front of property
Property amenity
Exterior
Minibar, in-room safe, desk, free WiFi
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
Doctor Cortezo, 3, Madrid, Madrid, 28012
  • Puerta del Sol
    ‪4 min walk‬
  • Plaza Mayor
    ‪5 min walk‬
  • Gran Via
    ‪9 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪28 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

Highlights

Air conditioning
Connecting rooms available
HDTV
Private bathroom
Hairdryer
Minibar
Digital channels
In-room safe
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 Double Bed

Minibar, in-room safe, desk, free WiFi

Junior Suite, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Private bathroom
Hairdryer
Minibar
Digital channels
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room Single Use

Minibar, in-room safe, desk, free WiFi

Double Room Single Use

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Private bathroom
Hairdryer
Minibar
Digital channels
  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Triple Room, 3 Single Beds

Minibar, in-room safe, desk, free WiFi

Standard Triple Room, 3 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Private bathroom
Hairdryer
Minibar
Digital channels
  • 27 sq m
  • Sleeps 3
  • 3 Single Beds

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About the area

Madrid

Hotel Cortezo places you in the centre of Madrid, within a short 5-minute stroll of popular places like Puerta del Sol and Plaza de Santa Ana. Highlights at this hotel include in-room free WiFi and LCD TVs. .This smoke-free hotel offers free WiFi in public areas, a business centre and a rooftop terrace. Other amenities include a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 7:30 AM and 11:00 AM. There's also valet parking, along with the convenience of car rentals on site. .Attractions within a 10-minute walk of this 3-property class Madrid Centro hotel include Calle de Alcalá and Plaza Mayor.

What's nearby

  • Puerta del Sol - 4 min walk - 0.4 km
  • Plaza Mayor - 5 min walk - 0.5 km
  • Gran Via - 9 min walk - 0.8 km
  • Royal Palace of Madrid - 13 min walk - 1.1 km
  • Prado Museum - 13 min walk - 1.1 km

Getting around

  • Tirso de Molina Station - 3 min walk
  • Madrid (XOC-Atocha Train Station) - 19 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 28 min drive

Restaurants

  • ‪La Rollerie - ‬1 min walk
  • ‪Café Central - ‬3 min walk
  • ‪Casa de Granada - ‬1 min walk
  • ‪Ginger - ‬2 min walk
  • ‪Yatai Market - ‬1 min walk

About this property

Hotel Cortezo

Hotel with a rooftop terrace, a short walk to Puerta del Sol
There's a coffee shop/cafe on site. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at Hotel Cortezo. Parking is available for a fee.

This 3-star Madrid hotel is smoke free.

  • 1 building
  • 92 guestrooms or units
  • 6 levels
  • Built in 1958
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Lift
  • No smoking on site
  • Coffee shop
Hotel Cortezo offers 92 accommodations with minibars and a safe. 26-inch LCD televisions come with digital channels.

Bathrooms include a shower and hairdryers. This Madrid hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English, French, Italian, Russian, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (EUR 30 per night)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 12 for adults and EUR 12 for children
  • A coffee shop/cafe

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch LCD TV with digital channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 12 for children
  • Valet parking fee: EUR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. 

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Cortezo
Cortezo Madrid
Hotel Cortezo
Hotel Cortezo Madrid
Medium Cortezo Hotel
Medium Cortezo Madrid
Hotel Cortezo Hotel
Hotel Cortezo Madrid
Hotel Cortezo Hotel Madrid

Frequently asked questions

What is the cancellation policy at Hotel Cortezo?

Hotel Cortezo offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Cortezo?

Yep, Hotel Cortezo has secured covered valet parking for EUR 30 per night.

Does Hotel Cortezo serve breakfast?

Yeah, buffet breakfast is served daily between 7:30 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Cortezo?

No, Hotel Cortezo does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Cortezo?

Check-in begins at 1:00 PM. Check-out time is noon.

Are pets allowed at Hotel Cortezo?

No, only service animals are allowed.

Hotel Cortezo Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 321 out of 1000 reviews
Rating 8 - Good. 450 out of 1000 reviews
Rating 6 - Okay. 164 out of 1000 reviews
Rating 4 - Poor. 36 out of 1000 reviews
Rating 2 - Terrible. 29 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Idalys

Stayed 3 nights in Oct 2024

8/10 Good

Gonzalo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well located, have parking and friendly staff
Stayed 1 night in Oct 2024

8/10 Good

Zach, West Chester

Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom shower is strange setting.
Stayed 5 nights in Oct 2024

8/10 Good

Artyom

Travelled with family
Liked: Cleanliness, staff & service, amenities
4⭐️
Stayed 3 nights in Sep 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Cynthia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Area was noisy. Hotel very basic. Few amenities and bathroom tiny without counter space. No drawers and small closet. Breakfast was buffet only. Pretty good location and get good walking shoes. Madrid is a maize and sea of people.
Stayed 3 nights in Sep 2024

10/10 Excellent

Luke

Stayed 1 night in Sep 2024

2/10 Terrible

Lucia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The photos on their website and booking platforms (I booked through Hotels.com) are misleading compared to the actual condition of the rooms. As others have pointed out, the front desk staff is far from welcoming. There was concerning mold in the shower, and the vents were filthy. The Wi-Fi in the rooms was unreliable, forcing us to use our own data. The manager dismissed our concerns, claiming they reached out to offer a room change—which never happened. They ignored our emails about the false advertising and hygiene issues and only offered a 10% discount on our next stay. Honestly, when am I ever coming back to Madrid from Canada? What a joke. Hotels.com is also failing to address the false advertising, but I will continue to pursue both the hotel and them until we are properly compensated.
Stayed 3 nights in Sep 2024

2/10 Terrible

Lucia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Yosef

Liked: Cleanliness, staff & service
Stayed 11 nights in Aug 2024

8/10 Good

Mariana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position, very close to Mercado de San Miguel, Santa Ana and Plaza Mayor. The staff was very attentive and gentle, giving me all the information regarding the best way of exploring the city on foot. The bathroom was too small, but it could be solved by add a shower instead of a bath.
Stayed 3 nights in Aug 2024

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff. Clean and spacious room. Buffet was delicious.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice but noisy
Nice room, remodeled bathroom, high ceilings … staff friendly and competent… noise from other guests was a problem, need carpets, devices to soften door slams, and general soundproofing
Stayed 3 nights in Jul 2024

4/10 Poor

Ghamielle

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Walls are too thin . They are renovation and it was so loud
Stayed 4 nights in Jul 2024

8/10 Good

Xia

Liked: Cleanliness
Stayed 3 nights in Jun 2024

10/10 Excellent

Tonatiuh

Stayed 2 nights in Jun 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with great location
Stayed 2 nights in Jun 2024

8/10 Good

Gowri

Stayed 1 night in Jun 2024

6/10 Okay

Christina

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Maribel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good, the hotel, room, bathroom, location, soroundings AND a very nice staff. I liked it very much.
Stayed 2 nights in Jun 2024

8/10 Good

Natalie, Glen Mills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very conveniently located within walking distance to the museums, main city areas of interest, and shopping.
Stayed 3 nights in May 2024