2/10 Terrible
Kendra
Travelled with partner
23 Sept 2024
Liked: Cleanliness
Disliked: Staff & service
Really bad experience at this hostel.
The lack of help and unprofessionalism of staff was a real disappointment.
I lost a gold bracelet with great sentimental value to me, that I know fell off in the hostel, and no staff member offered much help with this, with only 1 bothering to look in lost and found.
Worse than this, as we were getting ready for the day a cleaning lady came into our room without knocking while I was getting changed and was completely naked. She proceeded to leave the door open while telling us to leave the room, insisting our stay was over despite us having 1 day remaining. My partner then showed her that we were staying until the next day and she did not apologise and continued this while I was completely naked and covering myself with just a skirt.
Super embarrassing experience and a complete let down. While the room was spacious, we would not recommend.
Kendra
Stayed 4 nights in Sep 2024