10/10 Excellent
Kristin
9 Jun 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zoi is a very special property that feels like a luxurious home away from home. While the property is gorgeous and wonderful, it is the people that make it exceptional. The genuine kindness and desire to make your stay absolutely wonderful are memories that will stay with me forever. I will truly miss the lovely people I met at Zoi. Nice, the receptionist, goes out of her way constantly to make sure you are totally happy with your stay at Zoi. I assumed she was the manager, that is how good she is! She was handling everything as if she were the manager, from scheduling to problem solving water pressure issues to making change to overseeing staff to well, I can't think of anything she wasn't up for handling! The lovely girls who take care of the rooms make up the bed everyday with the most lovely designs using flowers and towels! It's those little extra special touches! The restaurant has wonderful food and plenty of it! The menu changes daily, although they have some staples as well. Jean, the chef, is amazing. The wait staff are so attentive but not overbearing at all. You can linger as long as you like with that beautiful ocean view. I especially enjoyed talking to Neema, she was just the sweetest!
My only issue had nothing to do with the hotel, but the beach out front. It is not a great swimming beach because of the sea urchins (though you can wear shoes) and the tides are tricky. It's certainly beautiful though and makes for the most spectacular sunrises.
Kristin
Stayed 4 nights in Jun 2024
