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DoubleTree Suites by Hilton Hotel McAllen

4.0 star property
Family-friendly hotel with free airport shuttle and free local area shuttle

Photo gallery for DoubleTree Suites by Hilton Hotel McAllen

Reception
Exterior
Reception
Food court
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Free airport shuttle
  • Gym
  • Room service
The current price is NZ$255
includes taxes & fees
6 Apr - 7 Apr

Explore the area

Map
1800 S 2nd St, McAllen, TX, 78503
  • Rio Grande Regional Hospital
    ‪1 min walk‬
  • McAllen Medical Center
    ‪4 min walk‬
  • La Plaza Mall
    ‪17 min walk‬
  • McAllen, TX (MFE-Miller Intl.)
    ‪3 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Balcony
Separate dining area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Balcony
Separate dining area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Suite, 2 Bedrooms

Highlights

Balcony
Separate dining area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
2 bedrooms
  • 120 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 2 Bedrooms (Conference Table)

Suite, 2 Bedrooms (Conference Table) | Reception

Suite, 2 Bedrooms (Conference Table)

Highlights

Balcony
Separate dining area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 104 sq m
  • Sleeps 8
  • 1 King Bed

View all photos for Suite, Multiple Beds

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Suite, Multiple Beds

Highlights

Balcony
Separate dining area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 51 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed

Highlights

Balcony
Separate dining area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds (Conference Table)

Suite, 2 Double Beds (Conference Table)

Suite, 2 Double Beds (Conference Table)

Highlights

Balcony
Separate dining area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 87 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Balcony
Separate dining area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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4.3 out of 5, Excellent, 289 reviews
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5 Apr - 6 Apr
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About the area

McAllen

A family-friendly stay in McAllen awaits you at DoubleTree Suites by Hilton Hotel McAllen. Within steps you'll find Rio Grande Regional Hospital and McAllen Medical Center. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym, sauna and kids' swimming pool. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Full breakfast is available daily between 6 AM and 10:30 AM. There's also free extended parking, along with the convenience of a free airport shuttle. .Attractions within a 10-minute drive of this 4-property class McAllen hotel include La Plaza Mall and McAllen Convention Center.

What's nearby

  • Rio Grande Regional Hospital - 1 min walk - 0.2 km
  • McAllen Medical Center - 4 min walk - 0.3 km
  • La Plaza Mall - 17 min walk - 1.5 km
  • 17th Street Entertainment District - 3 min drive - 2.9 km
  • McAllen Convention Center - 5 min drive - 5.6 km

Getting around

  • McAllen, TX (MFE-Miller Intl.) - 3 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Chick-fil-A - ‬18 min walk
  • ‪Whataburger - ‬19 min walk
  • ‪Starbucks - ‬16 min walk
  • ‪Little Caesars Pizza - ‬17 min walk

About this property

DoubleTree Suites by Hilton Hotel McAllen

Family-friendly hotel with free airport shuttle and free local area shuttle
DoubleTree Suites by Hilton Hotel McAllen offers its guests a kids' pool, an indoor pool, a sauna, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 5759 square feet (535 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly DoubleTree Suites by Hilton Hotel McAllen. You'll have access to the indoor pool and health club at a partner property. An area shuttle within 2 mi and A roundtrip airport shuttle (available on request) are free. Free self parking is available.

Smoking is allowed in designated areas at this 4-star McAllen hotel.

  • 1 building
  • 262 guestrooms or units
  • 9 levels
  • Conference rooms
  • 5759 sq ft of conference space
  • 535 sq. m of conference space
  • Built in 1985
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
DoubleTree Suites by Hilton Hotel McAllen offers 262 accommodations with video game consoles and a safe. Rooms open to balconies. This accommodation offers separate dining areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Similar properties

Breakfast, lunch, dinner served; American cuisine

Embassy Suites by Hilton McAllen Convention Center

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.6 out of 5, Wonderful, 1,262 reviews
The price is NZ$204
includes taxes & fees
6 Apr - 7 Apr
Embassy Suites by Hilton McAllen Convention Center

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 9:00 AM to 5:00 PM on request
  • Free area shuttle up to 2 mi
  • Area shuttle
  • Free shopping centre shuttle
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to 10:30 AM for a fee: USD 13 for adults and USD 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool
  • Indoor pool (guest access)
  • Sauna
  • TV in common areas

Family friendly

  • Children's pool
  • Free area shuttle
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 5,759 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: USD 25.00
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 13.00 for adults and from USD 7.00 for children
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel McAllen
Embassy Suites McAllen
McAllen Embassy Suites
DoubleTree Suites Hilton Hotel McAllen
DoubleTree Suites Hilton McAllen
DoubleTree Suites by Hilton Hotel McAllen Hotel
DoubleTree Suites by Hilton Hotel McAllen McAllen
DoubleTree Suites by Hilton Hotel McAllen Hotel McAllen

Frequently asked questions

What is the cancellation policy at DoubleTree Suites by Hilton Hotel McAllen?

DoubleTree Suites by Hilton Hotel McAllen offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree Suites by Hilton Hotel McAllen?

As of 31 Mar 2025, prices found for a 1-night stay for 2 adults at DoubleTree Suites by Hilton Hotel McAllen on 6 Apr 2025 start from NZ$254.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree Suites by Hilton Hotel McAllen?

Yep, DoubleTree Suites by Hilton Hotel McAllen has a free self car park, free extended parking and free RV/bus/truck parking.

Does DoubleTree Suites by Hilton Hotel McAllen have a pool?

DoubleTree Suites by Hilton Hotel McAllen has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What makes DoubleTree Suites by Hilton Hotel McAllen a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at DoubleTree Suites by Hilton Hotel McAllen.

Is DoubleTree Suites by Hilton Hotel McAllen family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree Suites by Hilton Hotel McAllen is a hit with families.

Does DoubleTree Suites by Hilton Hotel McAllen serve breakfast?

Yeah, full brekkie is available daily from 6 AM to 10:30 AM.

Is there a free airport shuttle available at DoubleTree Suites by Hilton Hotel McAllen?

Yep, there's a free airport shuttle that runs from 9:00 AM - 5:00 PM on request.

Is there a bar or restaurant at DoubleTree Suites by Hilton Hotel McAllen?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at DoubleTree Suites by Hilton Hotel McAllen?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at DoubleTree Suites by Hilton Hotel McAllen?

No, only service animals are allowed.

DoubleTree Suites by Hilton Hotel McAllen Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 692 out of 1117 reviews
Rating 8 - Good. 225 out of 1117 reviews
Rating 6 - Okay. 100 out of 1117 reviews
Rating 4 - Poor. 53 out of 1117 reviews
Rating 2 - Terrible. 47 out of 1117 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Julian

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Leidy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Upon check in, we got to room and we noticed it was warm, we lowered the ac and left for dinner around 8pm, came back around 2:30am and the room was still hot, ac was not working, took another 20 minutes to be switched rooms. 2nd stay here and it’s the second time they have to move us because of ac issues. Such a beautiful hotel, but it’s inconvenient having this problem. Won’t be staying here anymore.
Stayed 1 night in Dec 2024

10/10 Excellent

Alejandro

Stayed 1 night in Nov 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service! Super clean, just a beautiful hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Beatriz

Travelled with family
Liked: Cleanliness, amenities
This is our second time here and it never disappoints... great staff, ample rooms , clean and good price.
Stayed 1 night in Dec 2024

10/10 Excellent

Kelli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing stay and the hotel was incredible!
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Meh
The hotel is okay. My room kinda smelled like smoke and had a weird stain on the ceiling (I hope it was ketchup). The bed was needing a better pad on it. So, meh. Better than some, but nowhere near excellent as far as property maintenance goes. Could use a renno and new mattress wear
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Xavier

Disliked: Cleanliness, staff & service, property conditions & facilities
Had to change the dates within 12 hours of booking and they wouldn't help or change the dates. Just took the money and gave the middle finger! It is hard to see a company in the service and hospitality business be so inhospitable. Never again!
Stayed 2 nights in Dec 2024

10/10 Excellent

Laurie

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!!!
Have stayed there many times. Very consistent!!!
Stayed 1 night in Dec 2024

10/10 Excellent

Efosa

Stayed 1 night in Nov 2024

2/10 Terrible

Angel

Stayed 1 night in Nov 2024

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend will stay again
Old property well taken care of. Great service at the bar/Starbucks and front desk
Stayed 3 nights in Nov 2024

4/10 Poor

Valeria

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The night is pricey to NOT include breakfast and not having at least some ammenities in the entrance like many other hotels do. Some refill water, some snacks included would make difference. The hotel is outdated, we used to go in other greater years. The only advange, is the space of the rooms.
Stayed 1 night in Nov 2024

10/10 Excellent

Lois

Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Stayed 2 nights in Oct 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Iris, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this Hotel! Huge rooms, hot water, comfortable beds, just over all a home away from home. This is the 2nd time we have stayed here.
Stayed 2 nights in Nov 2024

10/10 Excellent

Víctor ayala

Stayed 1 night in Oct 2024

10/10 Excellent

Shane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
No trash bags in the rooms, other than that everything was good
Stayed 4 nights in Oct 2024

10/10 Excellent

Margarita

Stayed 2 nights in Oct 2024