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Boulan South Beach

4.5 star property
Elegant beach hotel and outdoor pool

Photo gallery for Boulan South Beach

Outdoor pool, open 9:00 AM to 7:00 PM, pool cabanas (surcharge)
View from property
Beach nearby, beach cabanas, sun-loungers, beach towels
View from property
Suite, 2 Bedrooms, Balcony | View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast available
  • Pool
  • Gym
  • Bar
  • Pet-friendly
The current price is NZ$415
includes taxes & fees
24 Feb - 25 Feb

Explore the area

Map
2000 Collins Avenue, Miami Beach, FL, 33139
  • Collins Avenue Shopping Area
    ‪1 min walk‬
  • Miami Beach Beaches
    ‪3 min walk‬
  • Bass Museum of Art
    ‪4 min walk‬
  • Miami, FL (MIA-Miami Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | Living area

Suite, 1 Bedroom, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 102 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 3 Bedroom Penthouse Suite, Rooftop Terrace, Ocean View

3 Bedroom Penthouse Suite, Rooftop Terrace, Ocean View | Living area

3 Bedroom Penthouse Suite, Rooftop Terrace, Ocean View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 214 sq m
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Partial Ocean View

Deluxe Room, 1 King Bed, Partial Ocean View

Deluxe Room, 1 King Bed, Partial Ocean View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 46 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Condo, 1 Bedroom, Partial Ocean View

Condo, 1 Bedroom, Partial Ocean View | Living area

Condo, 1 Bedroom, Partial Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 102 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Bedroom, Terrace

Junior Suite, 1 Bedroom, Terrace

Junior Suite, 1 Bedroom, Terrace

Highlights

Furnished patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
  • 88 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Studio, 1 King Bed with Sofa bed

Grand Studio, 1 King Bed with Sofa bed | Living area

Grand Studio, 1 King Bed with Sofa bed

Highlights

Terrace
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Terrace

Suite, 1 Bedroom, Terrace

Suite, 1 Bedroom, Terrace

Highlights

Furnished patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 93 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse, 1 Bedroom, Terrace, Partial Ocean View

Penthouse, 1 Bedroom, Terrace, Partial Ocean View | Living area

Penthouse, 1 Bedroom, Terrace, Partial Ocean View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 106 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Terrace

Studio, 2 Queen Beds, Terrace

Studio, 2 Queen Beds, Terrace

Highlights

Furnished patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Balcony

Suite, 2 Bedrooms, Balcony | Private kitchen

Suite, 2 Bedrooms, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 124 sq m
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed with Sofa bed, City View

Superior Room, 1 King Bed with Sofa bed, City View

Superior Room, 1 King Bed with Sofa bed, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
  • 51 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Room amenity

Nautilus Sonesta Miami Beach

  • Pool
  • Spa
  • Pet-friendly
  • Kids pool
4.2 out of 5, Very good, (633)
The price is NZ$909
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Nautilus Sonesta Miami Beach

About the area

Miami Beach

A luxury stay in Miami Beach awaits you at Boulan South Beach. Within just a 10-minute stroll, you'll find Bass Museum of Art and Miami Beach Convention Center. Highlights at this beach hotel include 2 coffee shops/cafes, a restaurant and an outdoor swimming pool. .The restaurant, Orange Blossom, serves American cuisine and is open for breakfast, brunch, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the 24-hour gym, Hot tub, pool cabanas and pool loungers. Added amenities include a 24-hour business centre and laundry facilities. Each morning full breakfast is served between 8:00 AM and 10:00 AM. There's also the convenience of self parking. .Places within a 15-minute walk of this 4.5-property class South Beach hotel include Española Way and Ocean Drive.

What's nearby

  • Collins Avenue Shopping Area - 1 min walk
  • Miami Beach Convention Center - 5 min walk
  • Ocean Drive - 13 min walk
  • Lincoln Road Mall - 19 min walk
  • Port of Miami - 12 min drive

Getting around

  • Adrienne Arsht Center Metromover Station - 8 min drive
  • Hialeah Market Station - 14 min drive
  • Miami, FL (MPB-Public Seaplane Base) - 17 min drive

Restaurants

  • ‪W New York - ‬4 min walk
  • ‪Joe & The Juice - ‬1 min walk
  • ‪Orange Blossom - ‬1 min walk
  • ‪Sweet Liberty Drinks & Supply Company - ‬2 min walk
  • ‪Cafe Americano Collins Avenue - ‬3 min walk

About this property

Boulan South Beach

Elegant beach hotel and outdoor pool
Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with cabanas (surcharge). After a day at the beach, enjoy amenities at Boulan South Beach such as an outdoor pool, a 24-hour health club and a hot tub.

There's a restaurant on site, along with 2 coffee shops/cafes. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. This Art Deco hotel also offers a rooftop terrace and a garden. Parking is available for a fee. A complete renovation of Boulan South Beach was completed in November 2019.

This 4.5-star Miami Beach hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 6 levels
  • 2 coffee shops
  • Built in 2010
  • Childcare (surcharge)
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • Beauty salon
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Boulan South Beach offers 100 air-conditioned accommodations with iPod docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 42-inch flat-screen televisions come with premium satellite channels and pay-per-view films.

Bathrooms include a shower, bathrobes, slippers and designer toiletries. Business-friendly amenities include safes and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Portuguese, Spanish

Property amenities

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (USD 40 per day)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: USD 32 for adults and USD 32 for children
  • 2 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Bagatelle Bistro
  • Joe & The Juice
  • Orange Blossom

Things to do

  • 24-hour health club
  • Library
  • Outdoor pool
  • Shopping
  • Spa tub

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Highchair
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Garden
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • IPod dock
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laundry detergent
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 1 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 250 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per day (for stays between 1 January and 31 December)
  • Resort fee: USD 51.30 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Fitness centre access
  • Fitness/yoga classes
  • Housekeeping
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 32 for adults and from USD 32 for children
  • Covered self-parking fee: USD 40.00 per day (in/out privileges)
  • Pet fee: USD 250 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, Barclaycard and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM
  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Boulan
Boulan South
Boulan South Beach
Boulan South Condo
Boulan South Condo Beach
Boulan South Beach Condo Miami Beach
Boulan South Beach Condo
Boulan South Beach Miami Beach
Boulan South Beach Aparthotel Miami Beach
Boulan South Beach Aparthotel
Boulan Aparthotel
Boulan South Beach Hotel
Boulan South Beach Miami Beach
Boulan South Beach Hotel Miami Beach

Frequently asked questions

What is the cancellation policy at Boulan South Beach?

Boulan South Beach offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Boulan South Beach?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Boulan South Beach on 24 Feb 2025 start from NZ$325.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Boulan South Beach?

Yep, Boulan South Beach has a secured covered self car park with in/out privileges for USD 40.00 per day.

Are there any beaches close to Boulan South Beach?

Yep, Boulan South Beach is a short 3-minute walk from Miami Beach Beaches. Fun beach activities include snorkelling, waterskiing and body boarding. You can also find boat tours.

Does Boulan South Beach have a pool?

Yep, and guests love it! Boulan South Beach has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and on a lounger. The pool is open 9:00 AM to 7:00 PM.

What luxury perks are available at Boulan South Beach?

Boulan South Beach features a 24-hour health club, an outdoor pool and 1 hot tub. All guestrooms come with pillowtop beds and premium bedding.

What makes Boulan South Beach a romantic place to stay?

1 hot tub and a champagne service, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Boulan South Beach.

Is Boulan South Beach family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as highchairs and free infant beds in the guestrooms, it's no surprise that Boulan South Beach is a hit with families.

Does Boulan South Beach serve breakfast?

You bet, full breakfast is available daily between 8:00 AM and 10:00 AM.

Is there a free airport shuttle available at Boulan South Beach?

No, Boulan South Beach does not offer an airport shuttle service.

Is there a bar or restaurant at Boulan South Beach?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Boulan South Beach?

Check-in begins at 4 PM. Check-out time is 11 AM.

Boulan South Beach Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 585 out of 1010 reviews
Rating 8 - Good. 175 out of 1010 reviews
Rating 6 - Okay. 89 out of 1010 reviews
Rating 4 - Poor. 68 out of 1010 reviews
Rating 2 - Terrible. 93 out of 1010 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, many thanks to all the staff who contributed an outstanding service. The location is fantastic, as the hotel has great accessibilities to the must-go places. This hotel was great for me during the stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, hotel and room !!! Strongly recommend!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family of 6 absolutely loved staying here we were extremely pleased with the cleanliness, size and layout of the room, close proximity to restaurants, shopping! The hotel is also gorgeous, and the staff was polite and helpful! Highly recommend!
Stayed 1 night in Nov 2024

8/10 Good

BETSY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very cute and beautiful clean property. Everything was amazing except for the following: the hotel website states that they have a complimentary Golf cart to take you up to one mile away. However, this is not true. The Golf cart is only available if a certain employee is available, if it is not too busy and the employee himself stated that the golf cart is only to be taken to the beach which is is not a restriction listed at all on the website. Additionally, the expedia details state that there is on site parking.However, there is in fact not any onsite parking nor valet. You have to walk around the block to a parking garage that is very sketchy and shady, and the garage does not have any elevators, so you would need to drop off your bags at the hotel first, go park your car and then pay for parking and then come back to the hotel. The employees in the garage literally have on t shirts that say valet, but not a single person valets your car. We had a one bedroom suite with a balcony, and the balcony has two doors to access it, one in the bedroom and one in the living room.However, you can only open the door from the living room. The website states that the address to the hotel is 2000 Collins Avenue, however, that is not correct. The entrance to the hotel itself is actually 220 21st street. This is inconvenient because if you put in the address listed for the hotel, your Uber might end up in the wrong place and leave you. Everything else was spectacular!
Stayed 2 nights in Nov 2024

10/10 Excellent

Tandi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2024

6/10 Okay

Aidan

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
What we liked: the area around the hotel was a great location for the beach and other activities. The room itself had the potential to be great, and the towels were good. What we didn’t like: the condition of the room was quite poor. A lot of the skirting boards, fixtures and bed frame were clearly old and not in good condition. The room itself just wasn’t in a great condition. Other than that it was good.
Stayed 2 nights in Nov 2024

10/10 Excellent

Gary

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Hanna

Stayed 3 nights in Oct 2024

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was bright and airy, air con was excellent. bed was very comfortable, bedding was spotless as was the room and bathroom, the housekeeping team were very good. Loved the pool area! Great stay ⭐️⭐️⭐️⭐️⭐️
Stayed 1 night in Nov 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at this hotel for the first time but it certainly won't be my last. Brilliant location. The hotel is big but immaculately kept as are the rooms. I can't wait to return
Stayed 1 night in Nov 2024

10/10 Excellent

Karina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean rooms, super friendly staff and amazing amenities. I will be back for sure!
Stayed 1 night in Nov 2024

10/10 Excellent

Carlota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, the hotel is modern and very clean. Service is excellent 👌👌
Stayed 1 night in Oct 2024

10/10 Excellent

Jamiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very interesting, nicely designed place to relax. Clean and tidy, original design. The hotel is very suitable for business trips as well as for leisure. We didn't lack anything, we spent our time very nicely, combining relaxation with a business trip. I recommend
Stayed 1 night in Oct 2024

8/10 Good

Gonzalo

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It is a very convenient location
Stayed 5 nights in Oct 2024

8/10 Good

Siena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is always fantastic and I cannot express how wonderful the staff is. . We just want to keep coming back as the experience is absolutely spectacular.
Stayed 1 night in Oct 2024

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel experience in general is impressive. The room is spacious and neat. All staff are very attentive to our needs and are very pleasant. They smile all the time. We will see you next year!!
Stayed 1 night in Oct 2024

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice relaxing vacation. Service was top notch! Location is the best! Close to the shops, restaurant, transportation and the beach! The whole staff is amazing. Truly a wonder experience. Truly love going there.
Stayed 1 night in Oct 2024

10/10 Excellent

Lucila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time! The staff is so awesome. The pool area is fantastic!
Stayed 1 night in Oct 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful vacations with extremely pleasant and helpful staff. The rooms were beautiful, clean and the bed was very comfortable! Excellent water pressure, toiletries and well equipped bathroom! Worth the money!
Stayed 1 night in Oct 2024

10/10 Excellent

Faiza

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boulan penthouse is amazing. 10/10! Staff were friendly and down to earth, place was clean we loved it
Stayed 2 nights in Oct 2024

2/10 Terrible

Kim, Smiths

Travelled with group
Disliked: Property conditions & facilities
I should've known something was amiss when I walked in because there were dirt stains on the walls and carpet, and the bathroom door had severe water damage. I had issues with one of the televisions on my first night, which a technician promptly came in and fixed, but it went downhill from there. The electricity kept going off in the room, resulting in frequent visits from the technician. I was advised to open the panel and reset the switch if the lights went out again. Why would I do this as a guest? I asked to be moved to another room, but I was told that the hotel was sold out, so this wasn't an option. The technician had to eventually remove some of the light bulbs from every room to keep the power on. When checking out, I asked for an incident report to be reimbursed for my stay as I prepaid via Expedia, and I was advised that I would receive a copy via email... I am still waiting for the email. Upon checking my bank statement a week later, I noticed that I was also charged the resort fee, which I was told at checkout that I wouldn't be! NEVER AGAIN!!!
Stayed 2 nights in Oct 2024

10/10 Excellent

angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, the staff was exceptional. From The Front Desk, Opal and Pierre to the roof top Bar with Jefferson. and the cleaning staff Mari was super nice
Stayed 4 nights in Oct 2024

2/10 Terrible

Rouslan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
this property is dirty sheets and roaches and not as advertised. no parking no managers on site and attendants have no authority for anything. rooms advertised with terrace are not private the terrace has windows and access to other rooms.

4/10 Poor

Mariella

Stayed 3 nights in Oct 2024