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DoubleTree by Hilton St. Paul East

4.0 star property
Hotel in St. Paul with free local area shuttle and fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton St. Paul East

Lobby
Pillow-top beds, minibar, in-room safe, desk
Flat-screen TV, pay films
Bar (on property)
Property amenity

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
The price is NZ$184
includes taxes & fees
28 Nov - 29 Nov

Explore the area

Map
2201 Burns Ave, St. Paul, MN, 55119
  • Regions Hospital - ADAP
    3 min drive
  • Ordway Center for the Performing Arts
    7 min drive
  • Science Museum of Minnesota
    8 min drive
  • St. Paul, MN (STP-St. Paul Downtown)
    9 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Pillow-top beds, minibar, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Pillow-top bed
Sofa bed
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Pillow-top beds, minibar, in-room safe, desk

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Pillow-top bed
Sofa bed
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Pillow-top beds, minibar, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Pillow-top bed
Sofa bed
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Pillow-top beds, minibar, in-room safe, desk

Room, 2 Double Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Pillow-top bed
Sofa bed
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Roll-in Shower)

Pillow-top beds, minibar, in-room safe, desk

Room, 2 Double Beds, Accessible (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Pillow-top bed
Sofa bed
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (3x3 Shower)

Pillow-top beds, minibar, in-room safe, desk

Room, 1 King Bed, Accessible (3x3 Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Pillow-top bed
Sofa bed
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-in Shower)

Pillow-top beds, minibar, in-room safe, desk

Suite, 1 Bedroom, Accessible (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Sofa bed
Pillow-top bed
  • 66 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Pillow-top bed
Sofa bed
  • 66 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Hearing)

Pillow-top beds, minibar, in-room safe, desk

Room, 1 King Bed with Sofa bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Pillow-top bed
Sofa bed
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Pillow-top beds, minibar, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Pillow-top bed
Sofa bed
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Pillow-top beds, minibar, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Pillow-top bed
Sofa bed
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Pillow-top beds, minibar, in-room safe, desk

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Pillow-top bed
Sofa bed
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Hearing)

Pillow-top beds, minibar, in-room safe, desk

Room, 1 King Bed with Sofa bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Pillow-top bed
Sofa bed
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Pillow-top beds, minibar, in-room safe, desk

Suite, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Pillow-top bed
Sofa bed
  • 66 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Pillow-top beds, minibar, in-room safe, desk

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Pillow-top bed
Sofa bed
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Pillow-top beds, minibar, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Pillow-top bed
Sofa bed
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Pillow-top beds, minibar, in-room safe, desk

Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Pillow-top bed
Sofa bed
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Pillow-top bed
Sofa bed
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Drury Plaza Hotel St. Paul Downtown
Pool
Hot tub
Breakfast included
Pet-friendly
4.8 out of 5, Exceptional, (1138)
The price is NZ$250
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Drury Plaza Hotel St. Paul Downtown

About the area

St. Paul

DoubleTree by Hilton St. Paul East puts you in the centre of St. Paul, 3.8 km (2.4 mi) from Regions Hospital - ADAP and 4.9 km (3.1 mi) from M Health Fairview Woodwinds Hospital. Highlights at this hotel include a restaurant, an indoor swimming pool and a free area shuttle. .The restaurant, McKnights Kitchen & Tap, is open for breakfast and dinner. For a drink, you can stop by the hotel's own lounge bar. 13003 square feet (1208 square metres) of event facilities include 8 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a gym and a snack bar/deli. There's also self parking, along with the convenience of an area shuttle. .Attractions within a 10-minute drive of this 4-property class St. Paul hotel include Xcel Energy Center and Mississippi River.

What's nearby

  • Regions Hospital - ADAP - 3 min drive - 3.7 km
  • Xcel Energy Center - 7 min drive - 8.7 km
  • Science Museum of Minnesota - 8 min drive - 9.1 km
  • RiverCentre - 8 min drive - 9.0 km
  • Como Park Zoo and Conservatory - 16 min drive - 16.5 km

Getting around

  • Union Depot Station - 7 min drive
  • Saint Paul Union Depot - 13 min drive
  • Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.) - 26 min drive

Restaurants

  • ‪McDonald's - ‬17 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Culver's - ‬15 min walk
  • ‪Wendy's - ‬18 min walk
  • ‪Sonic Drive-In - ‬13 min walk

About this property

DoubleTree by Hilton St. Paul East

Hotel in St. Paul with free local area shuttle and fitness centre
DoubleTree by Hilton St. Paul East offers its guests an indoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and 8 meeting rooms. Event space at this hotel measures 13003 square feet (1208 square metres) and includes conference space. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly DoubleTree by Hilton St. Paul East. A free area shuttle within 10 miles is available. For a fee, parking is available.

  • 1 building
  • 195 guestrooms or units
  • 8 levels
  • 13003 sq ft of conference space
  • 1208 sq. m of conference space
  • Built in 1984
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton St. Paul East offers 195 accommodations with minibars and laptop-compatible safes. Beds feature pillowtop mattresses. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers.

This St. Paul hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and a hairdryer. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 10 miles
  • Area shuttle
  • Parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • McKnights Kitchen & Tap

Family friendly

  • Free area shuttle
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 13,003 square feet of conference space
  • 8 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Designated smoking areas
  • Double-glazed windows
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 10.00 per day
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Carte Blanche, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn 3M
Holiday Inn I94 3M
Holiday Inn I94 3M Hotel
Holiday Inn I94 3M Hotel St. Paul East Area
Hotel Metro 3M Area
Holiday Inn St. Paul I94 East 3M Area Hotel
Holiday Inn 3M Area Hotel
Holiday Inn 3M Area
Holiday St. Paul I94 East 3M Area
Holiday 3M Area
Metro St. Paul 3M Area
Metro 3M Area
Doubletree Hilton St. Paul East Hotel
Doubletree Hilton St. Paul East
Doubletree By Hilton St Paul
DoubleTree by Hilton St. Paul East Hotel
DoubleTree by Hilton St. Paul East St. Paul
DoubleTree by Hilton St. Paul East Hotel St. Paul

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton St. Paul East?

DoubleTree by Hilton St. Paul East offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton St. Paul East?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton St. Paul East on 28 Nov 2024 start from NZ$184.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton St. Paul East?

Yep, DoubleTree by Hilton St. Paul East has a self car park for USD 10.00 per day.

Are there any beaches close to DoubleTree by Hilton St. Paul East?

The closest beach to DoubleTree by Hilton St. Paul East is Phalen Beach (5.3 km).

Does DoubleTree by Hilton St. Paul East have a pool?

DoubleTree by Hilton St. Paul East has an indoor pool.

What makes DoubleTree by Hilton St. Paul East a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at DoubleTree by Hilton St. Paul East.

Is DoubleTree by Hilton St. Paul East family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton St. Paul East is a hit with families.

Does DoubleTree by Hilton St. Paul East serve breakfast?

You bet, brekkie is offered daily.

Is there a free airport shuttle available at DoubleTree by Hilton St. Paul East?

No, DoubleTree by Hilton St. Paul East does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton St. Paul East?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at DoubleTree by Hilton St. Paul East?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at DoubleTree by Hilton St. Paul East?

No, pets are not allowed.

DoubleTree by Hilton St. Paul East Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 515 out of 999 reviews" "
Rating 8 - Good. 252 out of 999 reviews" "
Rating 6 - Okay. 131 out of 999 reviews" "
Rating 4 - Poor. 45 out of 999 reviews" "
Rating 2 - Terrible. 56 out of 999 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Steven, Horace

Travelled with family
Room reaked of smoke. Impersonal staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sarairis, Miami fl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, nice staff. Good service . Super clean and smelling good . I would book a stay again.
Stayed 3 nights in Aug 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Brian

Stayed 5 nights in Aug 2024

10/10 Excellent

Rosemary

Easy access from interstate Very nice, comfortable Great bar/ restaurant. Lisa was excellent!!
Stayed 1 night in Aug 2024

10/10 Excellent

Ahsaki

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
College drop off
Quick check in and out process. Everyone was very nice. The beds was comfortable. Not in walking distance to restaurants or plazas. Price for night could have been less since the hotel is in the middle of nowhere. Parking should be free since there is no city area. Overall, my stay was great and everyone was nice. I did utilize the pool and sauna which was a little old but it worked for relaxation. I would stay again, especially for the warm soft cookies.
Stayed 3 nights in Aug 2024

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Stay
It was excellent
Stayed 3 nights in Aug 2024

6/10 Okay

Louisa

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was clean and comfortable, the staff was helpful and friendly. We did not like being surprised with a $10 per night, plus "service fee", plus tax per night for parking. This amounted to $37.50 for three nights. There was no security in the parking lot to warrant extra expense. It looks like corporate greed. It also was not mentioned on the website so this was an unpleasant surprise. More so because it was the only parking option in the area.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and the bed was quite comfy
Stayed 1 night in May 2024

2/10 Terrible

MICHAEL

Disliked: Staff & service, property conditions & facilities
Shower not working and parking lot empty with required payment
Stayed 1 night in Aug 2024

4/10 Poor

yer

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We stayed there for 4 nights. On the 2nd morning, we told the receptionist that we wanted our room clean, she told us we need to tell them the night before. So I said that’s fine, I need my room clean the next morning. The 3rd day, we went out the whole day came back our room wasn’t clean.
Stayed 4 nights in Aug 2024

10/10 Excellent

Kristian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived, though I had a double queen room reserved, they were out of them. They gave us a suite with an adjoining room for no extra charge! That's good service!!
Stayed 1 night in Aug 2024

8/10 Good

Jermaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 2 nights in Jul 2024

10/10 Excellent

norman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We've stayed here repeatedly and it's always been clean and comfortable
Stayed 2 nights in Jul 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Grant

Stayed 2 nights in Jul 2024

4/10 Poor

Sid-omar

Disliked: Staff & service, property conditions & facilities
Day one only was clean. Maid service. Even if request towels, you got get it on your one from front desk. Sometimes front desk runs out certain kind of towels. Over all very poor service. We paid Hilton rate and got roadside Motel. Disappointing 😒
Stayed 4 nights in Jul 2024

2/10 Terrible

Christopher

Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

BECKY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always my go to hotel! Love it!
Stayed 1 night in Jul 2024

6/10 Okay

Angela

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Bathroom was moldy
Stayed 2 nights in Jul 2024

6/10 Okay

Marsha

Travelled with group
Liked: Cleanliness, room comfort
Disappointed
It was just ok, I stayed there for a festival, we called a week ahead of time and asked about the shuttle service they told us to call a number an hour before we needed the shuttle, got to the hotel to check in and found out that there was a sign up sheet for the shuttle as the festival was keeping them busy (understandable) we signed up for the 4pm shuttle, waited in the lobby at 340pm, when the shuttle arrived we went outside to be told that we could not get on because they already loaded up 11 people who were standing outside even though those people didn’t sign up for the shuttle services, so we had to spend a lot of money for Lyft to take us, it was a hot mess, not only that but they jacked up the prices to the hotel because of the festival and the hotel was just average, our room door was broke and didn’t open well, the elevators were dirty, and the staff were not all that friendly or helpful, definitely definitely not worth the $300 a night price tag that they charged
Stayed 2 nights in Jul 2024

6/10 Okay

Brittany

Travelled with partner
Liked: Property conditions & facilities
I stayed at this property because it was one of the only spots available for a busy music festival weekend. The neighborhood isn't great, so keep that in mind for future bookings. The facility and room were clean and check-in/check-out was easy. However, two things that were disappointing. One, this hotel charges people (even if they are staying at the hotel) $10 per vehicle per night to park there. This was never advertised or said until we arrived. I had to double check with the clerk because I've NEVER seen this before in the cities. I thought it was pretty cheap of them. Two, they have a shuttle that will take you within 10 miles. I called two weeks in advance to ask about it and was told they only have a shuttle if "someone is working it that day". I asked if it was guaranteed and was told no. When I called again two days before arrival to ask, I was told the shuttle would be running, but was first come first serve. Okay, no problem. We arrived early to grab the shuttle and were told that too many people had called in to reserve the shuttle and the wait would be 2 hours. Wait...I was told it was first come first serve? I just found the whole experience pretty unprofessional and maybe they just weren't ready for a busy weekend, but on top of it all, not one employee was kind or polite. Really disappointing.
Stayed 1 night in Jul 2024

8/10 Good

Mee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable! Close to food. Parking was tight.
Stayed 2 nights in May 2024

2/10 Terrible

Christopher

Stayed 1 night in Jul 2024