4/10 Poor
SUMAN, Ann Arbor
Travelled with family
25 Jul 2024
Disliked: Cleanliness, staff & service, amenities
Had a poor experience at hotel. Staff, the unfriendliness people we met in Ireland. Noticed they were much more friendly to other guests. Called the hotel to see if we could order food to pick up from restaurant as we were checking in late right when restaurant was closing. They never bothered to return our call. They were still serving food when we checked in but would not serve us. They served a tour bus that arrived later (with pre prepared food). When asked where we could get carry out near by they were completely unhelpful. Small town you’d think they could make recommendations. Not for us. When I asked if the Indian place was any good they made it clear they did not like that kind of food. Did not provide directions. Manager on duty was mean, put off and unhelpful. The sink in room would not drain and was accordingly dirty. Room small. Breakfast included was very average. Not worth the price, bad value. Would never recommend this place.
SUMAN
Stayed 1 night in Jul 2024